Job Responsibilities:
- Assist in setup & breakdown of the restaurant.
- Assist your Service Leader in organizing table seating and preparing tables.
- Greeting of customers and providing an enjoyable dining experience for all customers.
- Presenting menus/ directing customers to our menu QR code on the tables.
- Possess great knowledge of menu and non-menu items, and their ingredients. Helping customers select food/ beverages.
- Collaborate with other restaurant servers and kitchen/ bar staff.
- Serve water and refill glasses as and when needed.
- Ensure the timely delivery of food/beverage orders.
- Complete opening and closing side work.
- Ensuring side stations are stocked and cleaned. Regular checks.
- Assisting in cleaning up of spills and ensuring table cleanliness at all times.
- Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
- Handling of customers' queries in a friendly and professional manner.
- Providing suggestions and recommendations to upsell.
- Deal with complaints and problems with a positive attitude.
- Facilitating and assisting Service Leader in any other requirements.
Job Requirement:
- Minimum 1 year’ experience in restaurant service/ F&B industry, experience as a barista will be a plus.
- Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
- Outstanding Customer Service, focused and oriented.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Strong communication skills with the ability to promote sales and resolve conflict.
- Able to work at a fast pace while maintaining attention to detail; ability to multi-task.
- Professional, articulate, friendly, and punctual.
- Positive, Cheerful, Energetic, Fun and Friendly.
- Team player & ability to work in a diverse work environment.
- Good communication & interpersonal skills.
- Excellent attention to detail.
