Total 7 administration assistant job vacancies in F&B / Tourism / Hospitality category in Singapore

• Partner Sector Divisions in the management of grants to ensure adequate governance and compliance with Grant Policy & Best Practices, from scheme design to closure.
• Attend Sector Divisions’ enquiries relating to grant management processes
• Review processes and suggest improvements to strengthen grant governance and enhance operational efficiency (e.g. through Robotic Process Automation and/or other analytical tools)
• Develop and support generation of periodic Operational and Management reports
• Build capabilities of internal stakeholders and external partners through various initiatives
• Assist in audit related matters to ensure compliance with audit requirements

Job Requirements:

• Degree in Accountancy, Business Administration, Business Analytics or Statistics
• Relevant experience in audit and financial compliance
• Highly analytical and with good problem solving skill
• Good communication and interpersonal skills
• Resourceful, meticulous, open-minded and adaptable to changes and able to multi-task
• A team player who is able work independently
• Proficiency in MS Office
• Knowledge of data visualisation/analytical tools such as RPA (UiPath), IDEA Caseware, R, Tableau and VBA will be an added advantage

The successful candidate will be offered a 2 years' employment contract.

This position will be part of the Policy and Systems Management team, oversees the launch of new schemes from design to process development and implementation. The team is also responsible to drive inter-agency and cross-division projects to improve government’s financial support to patients and their caregivers.

1. Policy & Analytics

• Lead policy related discussions with MOH and other agencies; coordinate the launch of new policies in partnership with internal and external stakeholders.
• Perform review of existing policies and procedures, identify gaps and suggest improvements to existing process supported by data.
• Provide staffing support.

2. Project management

• Participate in cross-agency projects to improve government’s support to patients. Represent the division in the workgroup discussions and involve in the project planning process.
• Responsible for the development and delivery of assigned projects, monitor the activities, and lead change management effort to support the implementation.
• Review and improve the existing processes to achieve cost-effectiveness and productivity gain.

Job Requirements

• Bachelor degree with 3 years of relevant experience from public sector organizations.
• Experience in managing cross-agencies projects, process planning, change management and reporting would be advantageous.
• Self-starter with the ability to work independently and as part of a team. Good interpersonal skills to work across multiple stakeholders.
• Able to handle ambiguity, strong analytical skill and effective time management to meet project timeline.

Job Responsibilities:

• Lead and manage systems & data to support seniors' outreach and volunteers' operations, as well as to instill governance knowledge for all staff and upskill staff’s digitalisation skills.
• Collaborate with stakeholders to improve the work processes and operational efficiency.
• Work closely with stakeholders and IT vendors on business requirements to prioritise and plan system enhancements to support operations.
• Plan and strategise the digitalisation of training roadmap of staff in phases.
• Ensure governance control measures are in place for operational process and system enhancements.
• Review and ensure system documentation are in place [such as functional specifications, user acceptance testing (UAT)] and systems are built correctly to fulfil business needs.
• Implement change management activities to all staff on the enhanced processes and systems.
• Lead the Quarterly Systems Champs Meeting and facilitate System Champs briefings on the new system functionalities and to obtain ground inputs for future system enhancements.
• Key contact for data-related matters and to work closely with Data Protection Secretariat to clarify and finalise data requests prior to approval of request(s).
• Develop and establish internal processes in compliance with regulatory, security and data protection guidelines.

Job Requirements:

• Degree in any discipline with minimum 14 years of relevant experience with significant exposure to business process improvement and IT system enhancement work.
• Possess strong organisational skills including attention to detail and multi-tasking skills.
• Good project management skills to manage multiple projects concurrently and independently.
• Able to demonstrate understanding of lean management or design thinking and translate streamlined processes into user-friendly system requirements.
• Able to demonstrate good interpersonal skills in handling diverse situations and managing individual differences.
• Strong analytical, critical thinking and problem solving skills with the ability to adapt to complex and fast paced changes.

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

• Partner Sector Divisions in the management of grants to ensure adequate governance and compliance with Grant Policy & Best Practices, from scheme design to closure.
• Attend Sector Divisions’ enquiries relating to grant management processes
• Review processes and suggest improvements to strengthen grant governance and enhance operational efficiency (e.g. through Robotic Process Automation and/or other analytical tools)
• Develop and support generation of periodic Operational and Management reports
• Build capabilities of internal stakeholders and external partners through various initiatives
• Assist in audit related matters to ensure compliance with audit requirements

Job Requirements:

• Degree in Accountancy, Business Administration, Business Analytics or Statistics
• Relevant experience in audit and financial compliance
• Highly analytical and with good problem solving skill
• Good communication and interpersonal skills
• Resourceful, meticulous, open-minded and adaptable to changes and able to multi-task
• A team player who is able work independently
• Proficiency in MS Office
• Knowledge of data visualisation/analytical tools such as RPA (UiPath), IDEA Caseware, R, Tableau and VBA will be an added advantage

The successful candidate will be offered a 2 years' employment contract.

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage