Total 2,863 administration assistant job vacancies in F&B / Tourism / Hospitality category in Singapore

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Brief description of the Restaurant

Phoenix Indian Restaurant has been serving traditional Northern and Southern Indian dishes since 2010. Locals and Foreigners both has been patronizing this place for over 10 years due to its friendly hospitality and delicious food.

Job Descriptions

• Assist head chef with food prep tasks like chopping, peeling, and marinating.
• Help with cooking simple dishes under the supervision of our head chef.
• Ensure all kitchen tools and equipment are cleaned and stored properly.
• Carry out kitchen inventory checks, and report shortages to the management.
• Maintain a clean and organised kitchen, ensuring compliance with health and safety regulations.
• Any other matters required by the head chef and management.

Job Requirements

• No requirement

Working hours

• 6 days (Monday off, 11am-3pm and 5.30pm to 10.30pm)

[What you will be working on]

• Develop and implement initiatives to advance SLA’s sustainability strategies and ambition

• Research and recommend best practices/trends to improve sustainability plan

• Engage internal and external stakeholders to raise awareness on sustainability and explore potential collaboration opportunities, e.g. retrofitting of buildings for resource efficiency, EV charging

• Assist to monitor and prepare reports on sustainability-related performance indicators and disclosures

• Coordinate and prepare materials for sustainability-related meetings

[What we are looking for]

• Background in Environmental Sustainability / Science, or relevant disciplines with 2-4 years of experience in the sustainability domain.

• Experience in implementing environmental sustainability-related initiatives within the real estate sector is preferred.

• Passionate in sustainability topics, e.g. energy, retrofitting, carbon emissions, etc

• Team player who is meticulous, analytical, and have good project management and communication skills (written and verbal)

• Proficient in Microsoft office programmes especially in Excel and Powerpoint

Meet Jeremy Mak, Hiring Manager at SLA’ Strategic & Corporate Planning team as he reveals the key qualities to thrive in this interesting area of agency work: https://youtube.com/shorts/QVIGFSDr3CY?si=S8aDTxuiM00qzR-J

Apply now to be a part of this dynamic team!

Assistant Restaurant Manager

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working Day: 5 Days weekly, 44hrs (Follow Roster)

Salary: $3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Familiar with the cooking of Vietnamese Crusine eg. Vietnamese Chili Sauce, Vietnamese Conditments

• Prepare raw materials/ingredients for cooking

• Cook food in accordance with the specified recipes and apply different methods of cooking

• Dish out, replenish food during peak time.

• Ensure cooking area and cooking equipment are kept clean and dry after each meal; and etc

• Mentor new culinary staff, Supervise Commis Chef

• Attractive compensation for the right candidate.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

We are seeking a dedicated and detail-oriented Kitchen Assistant to join our team. As a Kitchen Assistant, you will play a crucial role in supporting the overall operations of our kitchen.

Responsibilities:

- Assume responsibility for general duties within the kitchen.

- Ensure the proper maintenance of kitchen supplies, equipment, and work areas.

- Uphold high standards of food quality, hygiene, and cleanliness throughout the kitchen.

- Assist in the preparation of ingredients for cooking, including cutting vegetables, meat, fruits, etc.

- Undertake any additional ad-hoc duties as assigned.

Requirements:

- Preferably possess at least 1 year of experience in the Hospitality industry.

- Certificate in Basic Food Hygiene is a prerequisite.

- Must be available for a 6-day work week.

- Capable of working on rotating shifts, including weekends and public holidays.

We want to hear from you! Interested candidates are invited to email your updated resume by 31 MARCH 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

JobDescription:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To pick trays & clean up tables as needed to ensure a clean dining area.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week / on rotating shifts.
• Preferably 1 year of experience in similar capacity.
• A good team player and be able to relate to different levels of people.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description:

· Assisting the Restaurant Manager in daily operations and management tasks.

· Supervising and coordinating the activities of restaurant staffs

· Overseeing the preparation and presentation of food and beverages to maintain quality standards.

· Monitoring inventory levels and ordering supplies as needed.

· Training new employees and providing ongoing coaching and development to existing staff.

· Enforcing health and safety regulations and maintaining cleanliness standards.

· Assisting with staff scheduling.

Requirements:

· Previous experience in the restaurant industry, preferably in a supervisory or management role.

· Strong leadership and communication skills.

· Excellent customer service abilities with a focus on guest satisfaction.

· Organizational skills and attention to detail.

· Flexibility to work evenings, weekends, and holidays as needed.

· Understanding of restaurant POS systems and basic computer skills.

· High school diploma or equivalent in hospitality management or a related field.

JOB DESCRIPTION DUTIES AND ROLE

• Working closely and assist the restaurant manager in his and work in his capacity in his absence.
• Oversee and manage all areas of the restaurant and report to the restaurant manager for necessary advise, guidance and action.
• Reporting to restaurant manager
• Allocating shifts and stations. Making duty rooster.
• Briefing the senior captains, production department (head chef / Senior Chef )
• Making and sending out purchase orders. Checking the suppliers invoices.
• Meeting restaurant’s financial objectives by forecasting requirements ; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Controlling costs by reviewing portion and quantities of preparation , minimizing waste, ensuring high quality of preparation.
• Maintain safe, secure and healthy environment by establishing and enforcing sanitation standards, pest control, servicing of equipments and procedures complying with legal regulations eg fire extinguishers.
• Achieving restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer service standards, resolving problems, identifying trends, determining system improvements, implementing change.
• Maintaining ambiance by controlling lighting, background music, glassware, dinnerware, & utensil quality & placement, monitoring food presentation & service.
• Estimating food needs, place orders with suppliers dealers and distributors, and schedule the delivery of fresh food and items.
• Ensuring positive guest service in all areas, respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Investigate and resolve complaints concerning food quality and service standards.
• Develop employees by providing ongoing feedback, establishing performance, expectations by conducting performance reviews.
• Preparing reports on sale, inventory, purchases,
• Supervising other department such as production (kitchen), house keeping , maintenance, sales & marketing ,
• Handling Reservations & party Querries
• Resolving staff grievances and complaints
• Coordinating with other department heads for smooth operation
• Handling email orders, enquiries and grievances.
• Ensuring all the employees have the proper supplies and equipments.
• Opening and closing the shifts.

EDUCATION EXPERIENCE AND SKILLS

· Bachelors degree in hotel / hospitality management.

· Minimum 5 years experience in the North Indian specialty Restaurant

• Must be bilingual in English and at least one Indian dialect
• Advanced knowledge of the North Indian Cuisine
• Excellent interpersonal, communication and presentation skills
• At least an intermediate level of IT skills (MS Word, Excel, Power Point)
• Must be able to work on weekends(Friday, Saturday & Sunday) and Public Holidays
• Must be physically fit
• Must be able to working in Rotation shifts
• Able to work under pressure and meet designated KPIs

· Must have a spirit / affection towards team work

• Must be able to work in shifts till late night
• Must be able to work odd hours and reachable at all times
• Previous experience in establishing and managing a team of business development executives will be an added advantage
• Strong and business acumen with the ability to get on with people at all levels and influence them
• Must Able to work under pressure and meet designated KPIs

· Must have the skills to handle employee conflicts and problems

• Must have experience in organizing big events and caterings

- Shift work 6 or 8 hours

- 12 hours

Shop's operating time : 10am - 10pm

F&B shops locations :

- Lot one

- Westgate

- Vivo city

- Wisma Atria

- Parkway Parade

- Century Square

- Nex Serangoon

- Bukit Panjang Plaza

To operate the food shop, prepare and sell hot tutu kuehs, muah chee according to orders.

Pack and collect payments, closing. Maintain cleanliness of the shop.

Job Responsibilities:

• Assist in the central kitchen with food preparation and cooking
• Sort, store and distribute ingredients
• Wash, peel, chop and cut ingredients
• Maintain and upkeep kitchen equipment
• Clean food preparation equipment/tool, production floor and storage areas
• Dispose of rubbish
• Ensure hygiene and safety standards are strictly adhered to
• Any other ad-hoc duties as assigned by the Company

Job Requirements:

• Minimum 1-year working experience in F&B related industry and preferably in a Halal food manufacturing environment
• Possess valid Food Safety and Hygiene certificate
• Able to work within tight deadlines
• Able to perform shift work and work on weekend/public holiday

Whatsapp 91834574 for more information

Assistant Restaurant Manager

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Responsibilities:

• Assist the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry and meat
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor the standard of procedure adhered on a daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible, friendly and efficient services client services to all guests and attending to customers’ needs, and inquiries
• Process guests' orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
• Ensure food safety regulations are followed according to SFA's policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
• Organize all documentation and reports on shift work on a daily basis
• Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
• Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques

Benefits:

• Daily Meal Allowance
• Daily Shift Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding

Job ID: 18872

• Location: Telok Ayer
• Working hours: 9.00am - 5.30pm
• Salary: up to $6,500 (Depending on experiences)

Job Description

This role of a Sales and Marketing Assistant Manager is responsible for sales and marketing, handling distributors in ASEAN countries, and also being a bridge between HQ and them.

Marketing (50%)
- Support distributor’s Marketing activities.
- Boost revenue of existing products into the Singapore market with working closely with Japan HQ.
- Develop and implement the business plan and marketing strategies to drive the business growth in Singapore markets. (In the future, there is a possibility of being responsible for countries such as Malaysia, Thailand, Indonesia, etc)
- Forecast monthly sales and take action to achieve sales targets.
- Monitor and control the effective use of marketing expenses and do accrual management.
- Update and feedback on competitors' activities, new launches and promotions to ensure the competitiveness of the company's products.
- Direct and drive excellence in the execution of marketing materials, in alignment with the brand direction and brand identity guidelines.
- Implementation of Exhibition / Event / Promotion Planning PDCA management.

Sales (40％)
- Support distributor’s Sales activities.
- Building a strong relationship with customers by regularly visiting both new and existing customers, as well as understanding the market and actively pursuing opportunities for brand growth.
- Search for new customers when expanding new business.

Others (10％)
- Analyze monthly, quarterly and yearly sales and identify gaps between actual sales versus plan and take appropriate action to address any differences.
- Monthly, quarterly, and yearly sales volume and activity report creation.
- Other ad hoc tasks assigned by the Manager, MD, Japan HQ and Distributors

Job Requirement

• Minimum 5-10 years experience in the Sales and Marketing field in ASEAN countries.
• Required visit client out of office timing
• Having business-level English is necessary for dealing with counter parts, and having proficiency in Japanese (N2 or above) would be a big advantage.
• Open to overseas travel is a must
• Possess distributor management experience
• Have a passion for liquor
• Able to communicate with distributors and customers (restaurants, etc.)
• Experience working at a Japanese company, it would be advantage
• Experiences in digital marketing or new business Development (Launching a New brand, new market, New Product, and POSM) would be an advantage.
• People Management experience will be highly welcomed, but not a mandatory requirement.
• Possess good communication/negotiation skills and a stable mind of contributing to one company for a long period.
• Strong communication skills and values teamwork.
• Enjoy building relationships and engaging in communication in social environments.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18872, Assistant Manager (Sales & Marketing) ".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

· Position: Accounts Assistant

· Location: Kallang

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $3,000 Basic Salary + Performance Bonus

· Duration: Permanent

· Industry: Human Resource Software

Main Responsibilities:

· Accounts AP / AR function

· Asset management

· Preparation of monthly report and ensure timely closing of accounts

· Support audit and tax queries

· Able to work in group company setting and coordinate with fellow subsidiaries or parent company

Requirements:

· Diploma in Accounting & Finance or equivalent

· At least 2 years of experience in accounting & finance

· Proficient in MS Word, Excel & MYOB

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

For a well-known Chinese restaurant group.

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

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Assist in achieving optimal business performance of the restaurant

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Assist in analysing and planning restaurant sales levels and profitability

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Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

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Assist in creating and executing plans for department sales, profit and staff development

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Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

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Assist in planning and coordinating menus

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Assist in managing filing system and read company emails

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Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

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Provide effective leadership to the food and beverage team to ensure targets are met

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Constantly review, evaluate operations/procedures and suggest improvements to the management

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Coordinate the entire operation of the restaurant during scheduled shifts

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Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

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Ensure that all employees adhere to the company's uniform standards

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Meet and greet customers and organise table reservations

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Advise customers on menu and beverage choice

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Conduct orientation and training & coach new trainees

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Plan staff duty roster and cleaning duties

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Update GRN and perform e-Procurement

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Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

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Perform banking duties

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Collect e-feedback from customers using IPad

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Upsell desserts to customers

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Upsell promotion and PGR membership

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Maintain high standards of quality control, hygiene, and health and safety

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Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

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Any other appropriate duties and responsibilities as assigned

Requirements

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Minimum 5 years of relevant experience with 2 years in a managerial role

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Have good product knowledge on food items

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Knowledge of cost/inventory management would be an added advantage

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Candidate must have basic PC-literacy

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Strict sense of hygiene and safety standards

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Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu-items to customers

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Excellent organizational skills

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Ability to thrive in a challenging environment

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Strong public relations skills

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Excellent interpersonal & communication skills

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Candidate must be a strong leader & team player

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Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

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Exceptional communication skills and the leadership capability to create a winning team.

>>> You may also email us your resume directly to: [email protected]

Job Title: Restaurant Assistant Supervisor

Job Overview: We are seeking a dynamic and experienced Restaurant Assistant Supervisor to join our team. The successful candidate will play a key role in supporting the daily operations of the restaurant, assisting the supervisor in managing staff, ensuring excellent customer service, and maintaining high standards of food quality and hygiene. This position requires flexibility to work on weekends, public holidays, and during peak periods as needed.

Key Responsibilities:

Operations Support:

• Assist the restaurant supervisor in overseeing all aspects of restaurant operations, including opening and closing procedures, staff management, and inventory control.
• Monitor daily activities to ensure adherence to standard operating procedures, cleanliness standards, and health and safety regulations.
• Address any operational issues or customer complaints promptly and effectively, striving to maintain a positive dining experience for all guests.

Staff Supervision and Training:

• Supervise and mentor restaurant staff, including servers, hosts/hostesses, and kitchen personnel, providing guidance, support, and feedback as needed.
• Assist in the recruitment and training of new employees, ensuring they are properly onboarded and trained in all aspects of their roles and responsibilities.
• Conduct regular performance evaluations and provide constructive feedback to staff to promote continuous improvement and professional development.

Customer Service Excellence:

• Lead by example in delivering exceptional customer service, greeting guests, taking orders, and addressing any inquiries or concerns with professionalism and courtesy.
• Monitor service quality and guest satisfaction, intervening as necessary to resolve issues and exceed customer expectations.
• Foster a welcoming and hospitable environment, ensuring guests feel valued and appreciated throughout their dining experience.

Inventory Management:

• Assist in managing restaurant inventory, including ordering supplies, monitoring stock levels, and minimizing waste to control costs and maximize profitability.
• Conduct regular inventory audits and reconcile discrepancies to ensure accurate records and efficient stock rotation.
• Collaborate with the kitchen team to forecast demand and maintain adequate inventory levels to support daily operations.

Financial Accountability:

• Support the restaurant supervisor in achieving sales targets and controlling expenses to meet budgetary goals.
• Process payments accurately and efficiently, handling cash transactions and reconciling daily sales reports.
• Identify opportunities for upselling and promoting menu items to increase revenue and enhance the overall dining experience.

Qualifications:

• Previous experience in a supervisory role within the hospitality industry, preferably in a restaurant or food service establishment.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent interpersonal and customer service skills, with a customer-centric approach and a passion for exceeding customer expectations.
• Flexibility to work on weekends, public holidays, and during peak periods as required.
• Knowledge of food safety and sanitation regulations, with a commitment to upholding health and safety standards.
• Proficiency in restaurant management software and Microsoft Office applications.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA License ID: 18C9520

EA Registration ID: R1765753

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste