JOB SUMMARY

Reporting to the Asst Director of F&B / F&B Manager, the Restaurant Manager will collaborate closely with the Kitchen operations and is responsible for leading, and supervising the restaurant team in delivering a seamless and delightful dining experience for our guests. At the same time, he/she shall be responsible for the overall smooth operation, achieving financial and people performance goals of the restaurant.

What you will be DOING:

· Responsible for the daily front of the house restaurant operations and financial goals.

· Collaborate closely with kitchen team to ensure smooth and seamless operation and achieving the highest guest dining experience and food standards

· Be on the service floor during meal periods and assume full responsibility for the day-to-day operations of the restaurant.

· Anticipate and identify operational issues and take prompt actions to resolve them effectively and timely.

· Drive revenue and manage operating costs of the restaurant

· Drive the team to achieve monthly food & beverage upsell target to improve profitability.

· Work closely with the marketing team to drive promotions, events and/or suggest new offerings to better serve our guests and drive better revenue.

· Stay ahead of the local F&B business environment – keep abreast of F&B trends; gather market intelligence on service standards, product, pricing strategies, promotion activities, business opportunities, etc. of competitive restaurants.

· Check and monitor to ensure adequate provision of working equipment, inventory, supplies and guest amenities, etc. for smooth operation of the restaurant.

· Manage and supervise all VIPs reservations and private events to ensure smooth operation.

· Champion high service and food standards in the restaurant and work actively to uphold such high standards by leading by example.

· Connect actively and establish good rapport with guests, especially VIPs, regular guests and event organisers, etc., to earn guests’ loyalty and repeat business.

· Handle guest feedback effectively and addressing them at the source to ensure they will not reoccur and ensuring service recovery where applicable is performed in a timely manner.

· Drive TrustYou ranking, keeping the team focused on the targets; address and take immediate actions to resolve any issues raised.

· Lead, manage, supervise and coach the restaurant team.

· Conduct performance review for the restaurant team.

· Conduct on-the-job training for the restaurant team.

· Plan duty roster effectively and productively.

· Managing casual labour costs productively and efficiently in line with the business level.

· Conduct daily shift briefing.

· Ensure all required reports and administrative duties are submitted and completed accurately and timely.

· Undertake ad-hoc operations tasks/projects as assigned.

· Observe all brand/operating standards and/or LQA.

· Practise and ensure the team abide the food safety and hygiene in accordance to required standards.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma/GCE ‘O’ level /Certificate in Hospitality or equivalent

· Minimum 6 years of hospitality experience.

· Possess positive service mindset and attitude

· Good business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Good time management skills

· Good personal presentation and grooming

· Flexible with working days and hours including weekends and public holidays

Job Description

The primary objectives of the position are to manage the Parts Department, ensuring optimal and efficient operations, while maintaining high standards of customer service and proactively addressing any service gaps.

Job Responsibilities

• Ensure the efficient and timely processing of parts quotations and orders, from receipt to dispatch and invoicing.
• Oversee the prompt release and collection of daily parts orders.
• Ensure timely and accurate submission of discrepancy claims and returns.
• Address and resolve any complaints or issues related to parts orders.
• Coordinate with branches, internal departments, suppliers, and forwarders on parts-related matters.
• Ensure smooth supply chain and logistics operations for parts shipments.
• Maintain accurate records of parts inventory in the system and conduct regular physical inventory checks in the warehouse.
• Manage the department's annual stock-taking process.
• Foster strong relationships with customers and suppliers.
• Provide guidance and mentorship to team members to enhance their skills and development.
• Evaluate staff performance and identify training needs.
• Oversee the end-to-end process for key account parts supply.
• Perform any other duties as assigned by management

Job Requirements

• Possess at least a degree/diploma in Engineering and / or Supply Chain and Logistics
• Has at least 5 to 8 years of relevant experience in a similar operation, of which 3 years in a managerial capacity
• Knowledge of SAP system in an added advantage
• Ability to travel to overseas sites when required

Interested applicants, click APPLY NOW or text +65 87959166 for confidential discussion.

Only shortlisted applicants will be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R23118077 | Spencer Lee

DESCRIPTION OF POSITION

This is an outstanding opportunity for an accomplished General Manager to join the world’s largest upscale steakhouse chain. At Morton’s The Steakhouse, we believe everyone should be enthused about what they do for a living, and the place where they do it; thusproviding an excellent opportunity for career development as well as the chance to let ones’ personality shine. The management style of the General Manager must be in alignment with Morton’s business culture, image, reputation and goals. Professional values, approach and philosophy must be consistent and in harmony with the mission, vision and values of the group. The leadership style must be inspirational, mentoring and have a motivational approach. The General Manager will be responsible for the day to day operations of Morton’s The Steakhouse, Singapore, and will be the one-point contact with the Director of Operations – Asia, on issues not only in relation to customers, both internal and external, but also in regards to all support functions; supply chain, reports, manpower planning, competitor analysis, and public relations.

More specifically, responsibilities will include, but are not limited to:

· Provide overall leadership and guidance, in addition to managing relationships with food & beverage suppliers, equipment suppliers, and above all, leading by example with outstanding customer service skills.

· Hire, train and inspire a highly motivated food and beverage staff to be consistently extraordinary

· Work powerfully with Sales and Marketing team to excite and engage the local and international markets to achieve sales and performance targets

· Demonstrate fluent, advanced strategic, and practical financial knowledge/skills inclusive of quality, planning, operational, financial and creative/competitive innovation

· Creative ability and thorough industry knowledge/awareness translatable to effective competitive planning, exemplary service delivery, and creating brand awareness in the marketplace

· Engage in capital planning and be proactive in managing expenses.

· Remain focused and productive under pressure and demonstrate excellent multi-tasking and time management skills

· Demonstrate a commitment to ever expanding world-class service standards

· Effectively manage and consistently grow revenue and profitability

· Extensive international hospitality knowledge and experience

· Experience in multi-cultural staff management/employee relations

· Extensive theoretical and practical knowledge of high-grade steaks, F&B general knowledge, and strong knowledge of wine – both old world and new.

· Experience with relevant POS and support software applications

· Think and act innovatively to keep Morton’s service quality at the forefront of the restaurant industry with extraordinary customer and employee experiences

PROFESSIONAL QUALIFICTIONS

The desired candidate will have a Bachelor’s degree in Business Management or Hospitality Management or significant experience with high-end Western dining food and beverage operations. The individual should have a proven track record of success as General Manager or comparable position with a highly visible, prestigious organization. Confidence in one's ability and capability of presenting one's self in a polished and professional manner are principle characteristics. The ideal candidate will have the ability to remain calm under pressure as well as the ability to consistently execute at a very high level in a high-volume, cutting-edge operation. S/he must be a creative and energetic, “hands-on” individual who is personally driven to create phenomenal food and beverage experiences and a service oriented environment, culminating in quantifiable financial results. S/he should be highly numerate and analytical, with the ability to track, measure and evaluate the success of all food and beverage programs. Strong accounting/financial knowledge is required.

The individual must have the ability to train associates in alcohol intervention, food handling sanitation, company standards and service. A working knowledge of liquor/wine product presentation and inventory methods, as well as excellent time management skills is a must. The desired candidate will be extremely customer-service oriented and will always be seeking to exceed customers’ expectations, both internal and external. The individual will also have an understanding and appreciation for the passion and flair surrounding a highly innovative and creative organization. S/he will have the ability to manage private events and will feel comfortable in a fast-paced organization. The candidate must possess excellent oral (in both group and one-on-one settings) and written communication skills, as well as have solid computer skills. This individual will also have exceptional follow-through and the ability to deal, consistently, effectively and in a timely manner with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

At least 5 to 8 years’ experience of working in leading restaurants across the world with significant experience in Asia Pacific region.

PERSONAL QUALIFICATIONS

The candidate must exemplify the highest standards of honesty, integrity, and discretion, and must also have the ability to operate in a fast-paced environment, while maintaining open lines of communication. The individual should possess energy and drive and be successful at motivating others to reach their full potential. S/he will need to be a consummate team player with excellent interpersonal and communication skills up and down the organizational chart. The candidate must be a leader, able to inspire co-operation and commitment and must possess the flexibility to adapt her/his management style appropriately. S/he will act as a coach to his/her staff, provide constructive feedback and accurately evaluate team members’ specific strengths and weaknesses. The candidate will be a good listener, a good negotiator, and must always be looking to find win/win solutions. The individual will be achievement oriented, know how to make things happen, and be a promoter of new ideas and initiatives. In addition, s/he will hold her/himself and staff accountable, will quickly identify critical issues, will anticipate the long-term impact of problems and will handle stressful and tense situations with maturity and confidence. S/he will have a positive impact on the operations and the organization as a whole, will respond to problems with systematic analysis and will always be seeking ways of improvement.

Summary:

You will be a key lead member of our vibrant team, responsible for leading, curating and crafting an array of premium cuisines, and providing exemplary customer service. Your role will involve leading and managing the team, training junior, and ensuring a seamless operation to enhance our guests' dining experience.

Key Responsibilities:

• · Ensures the efficient and profitable management of the restaurant
• · Keeps the CEO of The Restaurant up to date with relevant issues in the restaurant and gets their input and advice where necessary
• · Ensures that the stock take figures are completed and accurate as per company requirements
• · Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• · Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• · Supervises the opening & closing of the restaurant
• · Ensures the proper cleaning and lighting and the uplift of all restaurant areas
• · Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• · Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• · Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• · Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• · Manages the restaurant staff working schedules
• · Motivates and develops staff, in order to encourage their professional development
• · Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• · Handles guest problems and complaints and grievances
• · Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• · Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• · Responsible for all aspects of Front-of-House operations at the outlet, including the supervision of the restaurant management team, service, bar, and hostess teams, in carrying out their roles and responsibilities.
• · Work closely with the Executive Chef and Back-of-House team in ensuring smooth service.
• · Always maintain robust communications between both teams, including attending weekly meetings and regular follow-ups
• · Ensure Front-of-House team’s participant and engagement in CSR and sustainability activities
• · Develop, train, and promote employees with potential to grow within the outlet
• · Ensure adherence to policies and procedures outlined in Employees’ Handbook and training materials
• · Uphold stringent customer service standards upheld by management and to propose improvement plans to mitigate shortfalls
• · Review customer service standards audit with the Operations Evaluation & Analysis team and implement corrective action plans to improve overall customer journey and experience
• · Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• · Investigate and resolve guest complaints in a prompt and professional manner. Ensure proper documentation are in place for follow-up and have a structured plan in place to reduce similar complaint in the future.
• · Constantly monitor and drive initiatives to drive ranking on various platforms, such as TripAdvisor, Google Reviews
• · Ensure that the guests’ profile in the customer database is updated with the latest information and all staff on service are aware of guests’ preferences and needs.
• · Work closely with the Executive Chef to curate, launch and track success of a year-long roster of promotional menu/items in line with property-wide campaign and/or with corporate initiatives.
• · Conduct regular reviews of menu and promotions (including pricing, drink pairings, taste, feedback from guests, etc) with the Executive Chef, to constantly push for, and deliver a dining experience that is best in class.
• · Develop and execute a marketing strategy with the Management Marketing Team to drive higher foot traffic and PR mileage for the restaurant. Take the initiative to monitor all marketing and social media channels and analyze the return of investment (“ROI”) of marketing campaigns.
• · Create a safe and clean working environment by emphasizing importance of workplace safety and hygiene, and ensuring employees are sufficiently trained on such aspects.
• · Perform weekly Front-of-House inspections, where needed, to follow up on critical repairs and addition & alteration works, in collaboration with Facilities.
• · Work closely and lead restaurant team to increase outlet’s productivity and efficiency. Review operating results with the restaurant management team and present monthly P&L results with CEO.
• · Prepare and be held accountable for outlet’s budget, forecasts, and CAPEX requirements.
• · Ensure all cashiering procedures are processed in compliance with accounting standards and in a timely manner.

Qualifications/ Skills and Abilities:

• · Minimum 8-10 years’ experience in a renowned restaurant group, luxury hotel chain, high-end fusion restaurant.
• · Relevant certifications or degrees in hospitality management or a related field.
• · Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• · Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• · Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• · Financial acumen and experience in budget management.
• · Possess a comprehensive set of F&B service and operations skills
• · Enjoys problem solving and able to think outside-the-box in difficult situations.
• · Team oriented approach to management with a mindset of open communications.
• · Capable of building and managing relationships with multiple departments as well as key customers.
• · Administration knowledge of F&B operations and quality management
• · Proficient in Microsoft Office programs.
• · Have a well-groomed, professional appearance

Additional Information

· Salary: $5,000 – $7,500 (Based on Experience)

· Location: Changi Village

· Comprehensive Health Insurance

· Opportunity to work in a prestigious rooftop restaurant with stunning sea view.

· Leadership and career growth opportunities.

· Training and development programs to enhance your bartending skills.

Quantitative Risk Advisory Professional

An exciting opportunity has arisen in the Deloitte SG Regulatory and Financial Risk advisory team, as a quantitative manager. As a contributing member of the RFR advisory team within the financial services industry assurance practice, you will be providing business advisory services to a portfolio of diversified financial service clients across a range of topics, including Climate Risk modelling, cross-asset Derivatives Valuation, Capital Methodology and AI Model Validation services.

Responsibilities:

Your scope of work will include assisting clients with the following:

• Quantitative modelling for complex and evolving areas such as Climate Risk Stress Testing and AI Model Validation
• Quantitative analysis for Markets & Treasury products/models as well as Capital Methodology (e.g. FRTB, SACCR)
• Providing quantitative advice on regulatory compliance matters such as operationalization of new regulatory obligations (e.g. LIBOR Transition, SIMM Initial Margin)
• Providing IFRS 13 & IFRS 9 complex instrument valuation support to audit engagement teams
• Participating in industry consultations and thought-leadership on regulatory matters
• Developing technical solutions and/or value adding propositions and taking these to market
• Overseeing in-house quantitative advisory, training and knowledge management
• Assisting with day-to-day management of the RFR Advisory team and training/developing of a number of junior staff members

Pre-requisites:

• A minimum of 5 years prior experience in a prior Banking or Consulting quantitative role (e.g. FO Quant, Model Validation or Capital Methodology quant)
• Strong academic background, with a minimum of a masters in a quantitative discipline (Mathematics, Physics, Financial Engineering) with a solid grounding in stochastic calculus
• Cross-asset derivatives pricing knowledge including awareness of Regulatory capital and XVA methodologies is a plus. Alternatively strong domain knowledge in Credit and/or Climate Risk.
• Proficient in either Python, C++ or C# with financial library development experience. Additional coding experience in R and VBA also advantageous.
• Solid analytical, writing and communication skills and ability to work independently.
• Team player and demonstrated ability to manage multiple demands and priorities.
• High personal standard of ethics, integrity and commitment to fulfilling the objectives of the position.

We regret that only shortlisted applicants will be notified.

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

The role will help in managing the operational aspects of SBF’s membership operations and services, supporting SBF’s goals to grow our membership base and working with other divisions in SBF to deliver value to members. The ideal candidate will bring a strong background in operations, be adept in systems and process optimisation and have exposure to event management.

Job Responsibilities

Operational Leadership:

• Provide oversight support for daily membership operations for Statutory and Associate Members, including areas pertaining to onboarding of members, invoicing and reminders for membership fee arrears, management of membership exemptions including audit checks and service delivery processes.
• Work with the Director, Membership Operations & Services and the team to develop and implement strategies to achieve membership growth in line with SBF’s targets.

Systems and Process Improvement:

• Participate and lead in initiatives to enhance the membership management system, to further streamline operations and improve customer service.
• Monitor, evaluate, and improve processes related to membership data management, ensuring data accuracy, security, and compliance with SBF and national data policies.
• Regularly review standard operating procedures (SOPs) for membership operations to enhance efficiency and member satisfaction.

Membership Events:

• Support the team’s efforts to plan, coordinate, and execute membership events and activities, including events such as the Annual General Meeting and other membership activities.
• Gather feedback and analyse post-event feedback to refine event offerings and improve member experiences.

Member Experience:

• Support in managing escalated member issues, addressing concerns and complaints with a focus on prompt resolution.
• Partner with cross-functional teams on programs and services that enhance value for SBF members and enhance overall engagement.
• Analyse member feedback and operational metrics to identify areas for improvement and contribute to ongoing member satisfaction and loyalty.

Strategic Planning and Reporting:

• Support Director, Membership Operations & Services in developing operational plans and budgets to achieve department objectives.
• Prepare regular reports on membership performance, providing insights and recommendations based on operational data.
• Participate in strategic initiatives to advance SBF’s membership strategies, contributing to long-term organisational success.

Job Requirements

• At least 8 years of relevant years of experience in membership operations or a related field, with experience in a managerial role.
• Proven experience in process improvement initiatives. Project management experience will be an asset.
• Strong leadership and people management skills, with a track record of effectively managing teams and collaborating across departments.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with external and internal stakeholders.
• Analytical mindset with experience in using data to drive decisions and improvements.
• Experience / exposure to IT systems including ERP systems, as well as MS Office Suite.
• Strong time management skills with the ability to multi-task and prioritise workloads.
• Self-motivated, independent and a good team player.

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $3,000 - $5,000

· Locations: Many outlets in Singapore

Job Scope:

· Clearing Customer Tables

· Daily Housekeeping

· Topping up Drinks / Soup

· Attend to Customers’ needs

· Managing of staff

· Managing outlet

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

MAIN PURPOSE

• To support / report to SEAO Procurement Associate Director
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills.

KEY RESPONSIBILITIES

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

QUALIFICATIONS

• 5 to 8 years of professional working experience with minimum 4-5 years in Procurement functions
• Good understanding of procurement processes; with indirect categories management experiences and/or in luxury environment a plus
• Strong communication and project management skills to support and effectively manage stakeholders spans across SEAO (SG, MY, TH, VN, AU & NZ) and/or cross-functional teams including presentation and negotiation abilities, able to drive initiatives and deliver concrete results.
• Pro-active approach to tasks and ability to manage several tasks simultaneously and on time.
• A positive attitude and willingness to learn
• Team player with strong collaborative spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Assistant Restaurant Manager (Nobu Singapore)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Nobu Singapore.

What you will do

• Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives.
• Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly.
• Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
• Facilitate communication within the front-of-house team, and oversee new hire onboarding and training.
• Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you will bring

• Minimum of 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $2800 - $3500 / month
  

Team size:

• 3 - 4 staff

Job Responsibilities:

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Maintain the cleanliness and organisation of the store.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Assist with hiring and rostering of staff where necessary.
• Assist in conducting regular performance reviews, providing feedback and coaching to staff.
• Foster a positive and productive work environment.
• Assist in responding to and managing customer feedback and enquiries - both online and offline and implement strategies to improve service quality if necessary.
• Any other ad-hoc duties assigned by Management

Job Requirements:

• At least 2 years of relevant working experience in F&B
• WSQ Food Hygiene certification
• Fluent in English
• Team player with a good learning attitude
• Able to multitask and work under pressure
• Meticulous and takes pride in work
• Strong leadership, self-motivated and good people skills
• Excellent communication and interpersonal abilities

Official working hours:

• Tue, Thu, Fri, Sat, Sun: 9.30 - 6.30pm
• Wed: 9.30 - 1.30pm
• Closed on PH

License/Certification:

• WSQ Food Safety Level 1 (Required)

• Singapore Based (Geylang)
• 5 days, 8.30am- 6pm
• Salary: $5000 - $6000 + $500 transport allowance
• At least Diploma in Business Management or any related fields; 8 years’ experience in F&B operations
• Career Progression Opportunities

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Grants & Funding Operations Manager, Up $5K

Near Fusionopolis

5 Day Work Week

Responsibilities:

To support International Relations (IR) funding initiative operational needs.

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within the organisation and through working with other funding agencies
• Other ad-hoc duties that may be assigned

Requirements:

• Good tertiary degree
• Minimum 2 years' experience in public sector policy/planning/governance roles
• Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
• Strong problem solving, analytical and systems thinking abilities
• Resourceful and independent
• Able to work collaboratively with internal and external stakeholders
• Have grants administration experience
• Good time management
• Meticulous

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Position: Business Development Manager

• Working Days: 5.5 Days
• Working Hours: 9am - 6pm
• Salary: $4500 to $5000
• Location: Near (Jalan Besar/Lavender)

Requirements:

• Diploma in F&B related subject. Candidates with the F&B industry.
• Willing to work 5.5-day week
• Willing to develop a career in F&B industry
• You will be required to travel to outlets for this position

Responsibilities:

Business Development

• Prepare Estimated P&L and submit on 1st and 15th on each month.
• Prepare Manpower Costing Charts (MCCs) for all departments and make sound improvements in the utilization of manpower at individual outlets and spot salary discrepancies.
• Prepare analysis reports for CF Department.
• Conduct interview for outlet staffs.
• Upkeep TMS & SAP.
• Submit application for delivery platform.
• Identifying ways to improve sales by redeploying or changing manpower hours.
• Keep track of daily sales and coordinate with Department/Section Heads to ensure the sales target is met.
• Reassess the CF sales target monthly and adjust it according to outlet demand and potential.
• Assume Admin Coordinator (AC) duties when the AC is not present.

Operation

• Resolve all outlets issues such as maintenance, IT equipment etc.
• Coordinate with Department/Section Heads or Outlet Cooks to ensure issues (mainly operations such as Hygiene) raised by HQ are resolved.
• Make sure outlet staff follow Standard Operating Procedures (SOP).
• Review, amend and create new SOP when needed.
• Create recipe costing with Department/Section Heads or Outlet Cooks.
• Prepare duty rooster for respective Department/Section if needed.
• Help with the redeployment of manpower in emergency situations.
• Calculate Monthly Roving Cost every month and submit to Accounts Department.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Operation Manager (F&B Fast Food Retail)

• Working Hours:5 days, 8.30am- 6pm
• Salary: S$ 6,500 - 8,000 + transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Role:

Operation Manager (Fast Food Chain / Quick Service Restaurant)

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Why Mizuho

At Mizuho Securities (Singapore) Pte. Ltd., we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and a richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who have your same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest—and growing—banks in the world.

About the Team

The Information Technology Department (‘ITD’) provides a full range of technology services to all departments including the Front Office, Operations, Finance and Risk departments. The teams are also involved in Global projects and work collaboratively with other entities within Mizuho Group.

Summary

The developer will work towards implementing new and enhancing existing applications in the Back Office and Corporate space, including the middleware framework. This requires involvement in the full project life cycle from the initial project technical proposal through to analysis, design, implementation and subsequent production rollout and support.

The candidate will work closely with other IT teams as well as Back Office, Risk and Finance business departments to achieve department and company-wide goals and objectives.

Responsibilities

• Participate in project implementation with main focus on Risk Management
• Participate in Back Office systems projects and enhancements. The work will involve the full life cycle of the SDLC including gathering user requirements, producing detailed specs, designing, coding, testing, deployment and post implementation support.
• Take lead on Change Requests to ensure the change is well communicated to stakeholders and Mizuho Securities Asia’s development standards and procedures are adhered to.
• Ensure deliverables are meeting the requirement and timeline
• Manage vendors on system enhancements to ensure the deliverables are within scope and timeline
• Work collaboratively with all internal clients including business users, IT Support, Infrastructure and IT Governance
• Provide support on day-to-day production problems and maintenance when required

Skills and Qualifications

• Minimum 5 years of relevant experience in Investment Banking environment
• Strong understanding in trade settlement flow, trade reconciliation, regulatory reporting, risk management and corporate action
• Solid business knowledge in Back Office/Risk Management Applications is highly preferable
• Strong relational database skills and experience of Linux and Windows platforms
• Extensive experience in C# and .Net Core
• Strong communication skills with the confidence to challenge
• Organized and capable on multi-tasking
• Attention to details with strong analytical and problem-solving skills
• Self-motivated and good team player
• Experience with Fixed Income, FX, Repo and Derivatives product knowledge is a plus

Company Overview

The Mizuho Financial Group is a global financial services leader with offices in nearly 40 countries, approximately 49,000 employees, and assets of more than USD 1.78 trillion. Mizuho provides expertise in retail banking, corporate finance, investment banking, asset management, capital markets, and sales and trading, to help businesses develop and find new opportunities for growth.

Within the Group, Mizuho Securities (Singapore) Pte. Ltd. (“MHSS”) is a Singapore-based group company of Mizuho Securities, part of the Mizuho Financial Group. MHSS is an established securities firm with over thirty years of history in Singapore. We offer many services, with an emphasis and expertise in futures clearing services, fixed income and equity sales, DCM, M&A advisory and wealth management. As a major subsidiary of the global Mizuho Securities firm, our focus is to serve customers in Southeast Asia, as well as the greater Asia-Pacific region. Ultimately, our goal is to provide our customers a world-class suite of services across both primary and secondary capital markets.

For more information about the Mizuho Financial Group, please visit: https://www.mizuho-fg.com/index.html

For more information about Mizuho Securities, please visit: https://www.mizuho-sc.com/english/

*** No experience required; fresh graduates are welcome!

My client is seeking someone with an accounting background who is interested in kickstarting or advancing their career in the Corporate Advisory, M&E, Restructuring, and Forensic Services field.

*** Salary Package: Basic + VB (Fix) + AWS (Not Fix) + Annual Review + Increment may applied after probation + Company Trip

*** Good Working environment, culture and people

Job Responsibilities:
1. Preparation of documents for conflict checks;
2. Liaising with clients on the documents required;
3. Performing an analysis on the historical and current financial performance of the clients;
4. Performing a review of historical transactions;
5. Investigating the cause of the insolvency;
6. Assisting in the preparation of cash flow projections and assessing the validity of the assumptions adopted, taking into account the liquidity constraints / requirements of the client;
7. Liaising with government bodies such as CPFB, IRAS, MOM, MinLaw and ACRA;
8. Liaising with various stakeholders in the administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators;
9. Familiarising themselves with the prevailing insolvency laws; and
10. Assisting the Directors and Managers on the administrative aspect of the engagements such as time reporting, preparation of the Bill of Cost, documentation tracking etc.

Requirements:
- Degree in Accounting or ACCA qualification preferred.

Yow Jiewei Jacky
EA Personnel: R22111755
EA License: 12C6295

Operation Manager

Industry: F&B / Fast Food Chain

Location: Geylang ( Need to travel to outlet)

Salary Range : $5,000 - $6,000 + Transport Allowance

Working Days: 5 Days

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities / Skills

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Job Requirements

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place

Role and responsibilities:

· Assist the Outlet Manager in daily business activities, ensuring compliance with SOPs.

· Monitor and ensure food-court’s preventive maintenance is carried out as per approved plan.

· Liaise with stall tenants and third-party services to uphold policies.

· Track KPIs and manage POS system for daily sales record.

· Liaise with Government Statutory Board, landlord and 3rd party service providers

· Schedule staff to maintain effective and full operational capacity.

· Manage tenants and to achieve 100% stall occupancy.

· Ensure property cleanliness and organisation.

· Oversee training on food handling and safety standards.

· Responsible for ordering, receiving and checking of goods and supplies

· Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.

Essential Skills & Requirements:

· At least an 'O' Level, higher education level is preferred.

· NEA ECC Certification is preferred.

· Preferably with food stall tenant contacts.

· Good to have experience in using Infotech attendance and scheduling module.

· Minimum 2 years of relevant experience.

· Must be able to communicate in Mandarin to liaise with Mandarin-speaking colleagues and suppliers.

· Hands-on problem-solving skills related to food court / coffee shop operations and services.

· Ability to foster positive working relationships.

· Candidates with coffee making skill will be advantageous.

· Ability to assist in hiring and training new staff.

· Monitor and maintain stall inventory.

We are currently looking for a highly driven and self-motivated Digital Marketing person to support our expansion into the China Market.

Responsibilities

• Set up and manage our Chinese social media accounts such as WeChat, Dou Yin, The Little Red Book and Weibo to increase brand awareness
• Attract views and drive engagement by producing and editing original and meaningful content/articles/videos/landing pages/posters etc for the company's website(s) and social media channels, with good copywriting and scriptwriting
• Daily management for social media platforms, incl. content posts, interaction with fans, groups operations, etc.
• Translate documents from English to Chinese to support marketing and business development efforts
• Manage the annual marketing plan (for the managed platforms) and calendar and execute all initiatives within the proposed budget and timelines
• Assist in the creative direction (creative brief, photoshoot & styling) and creation of contents for the managed platforms
• Propose and implement online/offline events to engage potential customers and enhance conversion rate.
• Liaise and network with KOLs for influencer marketing and ensure maximum engagement and ROI
• Provide reports for post-marketing initiatives (KPIs, metrics, insights, etc)
• Work with various stakeholders
• Achieve KPIs for lead generation

Requirements

• Creative, self-driven, independent and resourceful multi-tasker
• Have hands-on digital marketing experience with the Chinese market and experience in the operation of digital platforms such as Little Red Book, Wechat, Douyin, Weibo
• Experience working with Chinese influencers/KOLs is a plus!
• Strong interest and knowledge of trends in digital marketing/e-commerce, especially in the Chinese market
• Proficient in the languages required to perform the job and handle all Chinese platforms (have to liaise with Mandarin-speaking counterparts, handle documents/emails written in the Chinese and English language and product content in Chinese for Chinese platforms)
• Ability to generate market awareness and target the right audience with accurate advertising

Workplace: Bukit Merah

Work schedule: Mon-Fri 9-6pm

The Assistant Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
• Manage inventory, ordering, and waste to optimize resource use and cost control.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.
• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.
• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Nozomi is a Japanese restaurant serving classic and modern interpretations of traditional Kyoto kaiseki cuisine. Our two convenient locations are at 1 Vista Exchange Green (The Star Vista Mall) and 9 Raffles Boulevard (Millenia Walk). Our team is passionate about delivering an exceptional dining experience to every guest.

We firmly believe that a strong and clearly defined company culture significantly benefits both employers and employees. We invest in our team, nurturing their job skills and fostering personal growth. We are constantly striving to improve and seek new ways to create memorable experiences for our customers.

We are excited to welcome a highly motivated and experienced Restaurant Manager to our team. As a Restaurant Manager, you will play a key role in ensuring the smooth operation of the restaurant, providing exceptional customer service, and supporting the Head of Operations in achieving business objectives.

You should possess strong business acumen, exceptional leadership and management skills, and a genuine passion for delivering outstanding dining experiences. A proven track record in a supervisory role within the food and beverage industry, along with familiarity with restaurant operations, is essential. Consistent and stable work experience is crucial, along with a desire to contribute and lead as an integral part of our operational team.

Your responsibilities should be:

1. Overall Management:

· Set and achieve restaurant goals, including sales targets, profitability, and customer satisfaction.

· Develop and implement operational strategies to ensure efficient and profitable operation.

· Oversee all aspects of restaurant operations, including staff management, inventory control, and financial management.

2. Customer Service:

· Ensure exceptional customer service is provided at all times.

· Handle customer complaints and feedback professionally and effectively.

· Foster a positive and welcoming atmosphere for guests.

3. Team Management:

· Recruit, hire, train, and develop a high-performing team.

· Create a positive and supportive work environment that encourages teamwork and collaboration.

· Manage staff performance, providing constructive feedback and addressing any issues.

4. Financial Management:

· Manage restaurant budget, controlling expenses and maximizing profitability.

· Analyze sales data and identify areas for improvement.

· Oversee inventory management and ensure efficient ordering and stock control.

5. Marketing & Promotions:

· Develop and implement marketing strategies to attract new customers and retain existing ones.

· Manage social media presence and online reviews.

· Work with the Director, and Head of Operations (Service and Kitchen team) to develop and execute promotional campaigns.

6. Compliance & Safety:

· Ensure compliance with all health and safety regulations.

· Maintain a clean and organized work environment.

· Implement and enforce food safety procedures.

Requirements:

§ Minimum 2-3 years of experience as a Restaurant Manager or in a similar leadership role.

§ Proven track record of success in managing restaurant operations and achieving business goals.

§ Excellent communication and interpersonal skills.

§ Strong leadership and team management abilities.

§ Passion for customer service and exceeding expectations.

§ Ability to work independently and as part of a team.

§ Strong organizational and time management skills.

§ Financial management skills and experience with restaurant budgeting.

Benefits:

§ Competitive salary and benefits package.

§ Opportunities for growth and development within the company.