Responsibilities
· Greet and escort customers to their tables
· Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
· Inform customers about the day’s specials
· Offer menu recommendations upon request
· Communicate order details to the Kitchen Staff
· Serve food and drink orders
· Check dishes and kitchenware for cleanliness and presentation and report any problems
· Arrange table settings and maintain a tidy dining area
· Collect bill payments
· Carry dirty plates, glasses and silverware to kitchen for cleaning
· Follow all relevant health department regulations
· Provide excellent customer service to guests
Requirements
· Proven work experience as a Waiter or Waitress
· Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
· Basic math skills
· Attentiveness and patience for customers
· Excellent presentation skills
· Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
· Active listening and effective communication skills
· Team spirit