Total 1,866 human resource manager job vacancies in F&B / Tourism / Hospitality category in singapore

Scope:

Culture Development and Maintenance

• Lead the design and implementation of programs that promote the company’s core values and culture.
• Act as a culture ambassador, working with internal teams to ensure cultural alignment across all levels of the organization.
• Conduct culture assessments and provide actionable insights to enhance the work environment.

Employee Engagement Strategies

• Develop and execute engagement initiatives that enhance employee satisfaction and retention.
• Lead employee surveys, analyze results, and develop action plans at to improve employee engagement.
• Organize events and campaigns that promote team spirit, wellness, and recognition of employee achievements.
• Partner with managers to identify areas of improvement and design programs to foster engagement.
• Facilitate open communication across the organization by developing platforms that encourage dialogue, feedback, and transparency.
• Act as a liaison between employees and management to address concerns and promote positive workplace relationships.
• Communicate and promote engagement programs, ensuring employees are well-informed about opportunities for involvement.
• Monitor employee engagement metrics and prepare regular reports on key performance indicators (KPIs).
• Analyze trends from engagement surveys and other feedback mechanisms to improve engagement strategies.
• Engage in talent retention strategies that reduce turnover and enhance employee satisfaction.
• Assist in developing and executing community engagement initiatives including volunteer activities, partnerships with local non-profits, and community outreach programs to create a positive social impact.
• Assist in implementing HR policies and procedures that align with legal requirements and organizational standard
• Assist in HR audit
• Assist in managing employee relations and ensuring fair treatment in line with company policies, fostering a positive work environment.

Requirements

• Recognised degree with at least 2 years working experience in HR, organizational development, or employee engagement roles.
• Proven experience in driving culture and engagement initiatives.
• Strong interpersonal and communication skills.
• Ability to analyze data and translate findings into actionable strategies.
• Knowledge of best practices in organizational culture, employee engagement, and DEI.
• Ability to manage multiple projects and collaborate with cross-functional teams.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Scope:

Culture Development and Maintenance

• Lead the design and implementation of programs that promote the company’s core values and culture.
• Act as a culture ambassador, working with internal teams to ensure cultural alignment across all levels of the organization.
• Conduct culture assessments and provide actionable insights to enhance the work environment.

Employee Engagement Strategies

• Develop and execute engagement initiatives that enhance employee satisfaction and retention.
• Lead employee surveys, analyze results, and develop action plans at to improve employee engagement.
• Organize events and campaigns that promote team spirit, wellness, and recognition of employee achievements.
• Partner with managers to identify areas of improvement and design programs to foster engagement.
• Facilitate open communication across the organization by developing platforms that encourage dialogue, feedback, and transparency.
• Act as a liaison between employees and management to address concerns and promote positive workplace relationships.
• Communicate and promote engagement programs, ensuring employees are well-informed about opportunities for involvement.
• Monitor employee engagement metrics and prepare regular reports on key performance indicators (KPIs).
• Analyze trends from engagement surveys and other feedback mechanisms to improve engagement strategies.
• Engage in talent retention strategies that reduce turnover and enhance employee satisfaction.
• Assist in developing and executing community engagement initiatives including volunteer activities, partnerships with local non-profits, and community outreach programs to create a positive social impact.
• Assist in implementing HR policies and procedures that align with legal requirements and organizational standard
• Assist in HR audit
• Assist in managing employee relations and ensuring fair treatment in line with company policies, fostering a positive work environment.

Requirements

• Recognised degree with at least 2 years working experience in HR, organizational development, or employee engagement roles.
• Proven experience in driving culture and engagement initiatives.
• Strong interpersonal and communication skills.
• Ability to analyze data and translate findings into actionable strategies.
• Knowledge of best practices in organizational culture, employee engagement, and DEI.
• Ability to manage multiple projects and collaborate with cross-functional teams.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Scope:

Culture Development and Maintenance

• Lead the design and implementation of programs that promote the company’s core values and culture.
• Act as a culture ambassador, working with internal teams to ensure cultural alignment across all levels of the organization.
• Conduct culture assessments and provide actionable insights to enhance the work environment.

Employee Engagement Strategies

• Develop and execute engagement initiatives that enhance employee satisfaction and retention.
• Lead employee surveys, analyze results, and develop action plans at to improve employee engagement.
• Organize events and campaigns that promote team spirit, wellness, and recognition of employee achievements.
• Partner with managers to identify areas of improvement and design programs to foster engagement.
• Facilitate open communication across the organization by developing platforms that encourage dialogue, feedback, and transparency.
• Act as a liaison between employees and management to address concerns and promote positive workplace relationships.
• Communicate and promote engagement programs, ensuring employees are well-informed about opportunities for involvement.
• Monitor employee engagement metrics and prepare regular reports on key performance indicators (KPIs).
• Analyze trends from engagement surveys and other feedback mechanisms to improve engagement strategies.
• Engage in talent retention strategies that reduce turnover and enhance employee satisfaction.
• Assist in developing and executing community engagement initiatives including volunteer activities, partnerships with local non-profits, and community outreach programs to create a positive social impact.
• Assist in implementing HR policies and procedures that align with legal requirements and organizational standard
• Assist in HR audit
• Assist in managing employee relations and ensuring fair treatment in line with company policies, fostering a positive work environment.

Requirements

• Recognised degree with at least 2 years working experience in HR, organizational development, or employee engagement roles.
• Proven experience in driving culture and engagement initiatives.
• Strong interpersonal and communication skills.
• Ability to analyze data and translate findings into actionable strategies.
• Knowledge of best practices in organizational culture, employee engagement, and DEI.
• Ability to manage multiple projects and collaborate with cross-functional teams.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• A genuine passion for sake and a desire to continually expand knowledge in the field.

Job Responsibilities:

--Manage the restaurant: This includes menu planning, quality control, ensuring cleanliness, and coordinating cooperation between departments (e.g., kitchen and restaurant).

--Manage personnel: Includes recruiting staff, assigning tasks, providing training, and handling personnel issues.

--Serve customers: Includes providing restaurant service information, arranging reservations, handling customer complaints, and ensuring customer satisfaction.

--Manage administration: Includes administrative planning, financial reporting, performance reporting, market research, and presenting new proposals.

Worker Requirements:

Relevant experience required, leadership skills

Benefits: 7 days annual leave, 14 days sick leave

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Description & Requirements

• To lead, execute and manage daily operations to achieve daily / monthly targets.
• Building and maintaining relationships with guests.
• Attend and resolve guest feedbacks or complaints.
• Ensure duty roster is efficiently planned according to operations requirement and manpower budget.
• Keep track of sales performance by identifying and analyzing the sales numbers.
• Lead and motivate staff in achieving sales targets.
• Enforcement of hygiene regulations and upkeep of the restaurant cleanliness.
• Conduct regular training for staff.

Responsibilities

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Responsibilities

- Strategic Planning: Evaluate, conduct root cause analysis and apply knowledge and solutions to complex food operations. Take initiative and build strategic and data driven plans to optimise plans.

- Programme Management: Manage food cross function projects and end user satisfaction with data driven analysis, insights and recommendations. Troubleshoot and systematically identify, change and develop programmes across cross-functional teams. Apply research and operational experience. Develop and create policies, guidelines and processes.

- Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures.

- Food Operations Management & Audit: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage and maintenance.

- Resource Management: Manage and optimise budgets, procurements and resources based on current and future requirements.

- Food Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly.

- Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles.

- Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants. Apply feedback and programme enhancements to support programme objectives.

- Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions.

Qualifications

Minimum Qualifications:

- Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc.

- Professional experience in relative food industries; catering service/vendor provider management and structure

- Data driven. Applies analysis and insights with data and hospitality principles to drive forward programme goals.

- Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data driven solutions

Preferred Qualifications:

- Strong risk and safety knowledge. Understands and applies relevant regulations.

- MS Office (Word, PowerPoint, Excel and Project);

- Strong communication, organization, analytical and problem solving skills

- Excellent organizational, interpersonal and multi-tasking skills

- Demonstrated experience in project management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reporting to the Restaurant Manager and Assistant Manager, you are responsible for assisting the Managers in supervising and ensuring the efficient running and daily operations of the restaurant, in accordance to the company’s standards.

Key performance areas include assisting managers to manage team performance, people development through training and ensuring maximum customer service standards.

KEY RESPONSIBILITIES

Operations

- Assist the Managers in overseeing the restaurant’s daily operations.

- Operationally equipped to manage all service sections within the restaurant and its related functions.

- Responsible for checking on all equipment maintenance and servicing.

- Observe a high standard of work ethics and be a role model for all service staff.

Customer service and service quality

- Responsible for ensuring good customer service standards and quality.

- Provide a high level of customer satisfaction in the restaurant and maintain effective communication with the customer at all times.

- Manage and handle customers feedback and complaints in an appropriate and timely manner, aligned with company’s standards.

Staff Training and Development

- Assist Restaurant Manager and Assistant Manager intraining, development and evaluation of service staffs to be well-trained in the respective service stations.

Job Description:

To implement maximum standards of food, service and accommodation to all customers. To assist in the general management of DOMO through planning, organising and holding regular meetings with all departments. Training and development of all floor staff. To stand in for the General Manager during periods of absence.

Requirements:

1. To ensure highest levels of service to all customers at DOMO.

2. To ensure that monthly forecasted food and beverage revenue figures are achieved.

3. To strictly adhere to established operating expenses and to ensure that costs are controlled.

4. To obtain and account for the settlement of all sales.

5. To handle voiding, correcting and changing of bills in accordance with the prescribed procedures.

6. To account for all bills – those used during the shift and those voided.

7. To identify and correct any errors.

8. To balance the day’s transactions to computer print-outs at the end of the shift.

9. To ensure that DOMO is managed efficiently according to the established concept statements.

10. To be hands on and present in all levels of the operation during service.

11. To assign responsibilities to the floor team and to check their performance periodically.

12. To conduct monthly inventory checks on all operating equipment and supplies.

13. To control the requisitioning, storage and careful use of all operating equipment and supplies.

14. To prepare staff rotas and post them on the Friday before the week they are due to start. To ensure adequate staff coverage and re-organise rotas in the event of absence.

15. To conduct or oversee daily pre-shift briefings to employees on preparation, service, menu, grooming and customer requirements.

16. To liase with the Kitchen and Reception on daily operations and quality control.

17. To handle guest complaints, requests and enquiries and to refer all of these to the Directors or General Manager as requested.

18. To establish and maintain good customer relations.

19. To maintain a daily management log and to communicate daily to all levels of management.

20. To support the training and development of all floor staff.

21. To liase with the reception team and assist in maximising table usage through planning and organisation.

22. To attend regular meetings with fellow managers to ensure continuity of standards and procedures and maintain a daily log.

23. To conduct staff performance appraisals with all front of house staff.

24. To ensure that all employees report for duty punctually and wearing the correct uniform.

25. To assist in the building of an efficient and cohesive team of staff by taking an active interest in their welfare, safety and development.

26. To carry out any other reasonable duties and responsibilities as assigned by management.

27. To work as a team player at all times and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.

- Sales target management and make action plans.

- Lead and motivate staff to achieve operational goals, sales targets and profitability.

- Maintain brand food costing and beverage standard.

- Maintain high qualities of food quality, service and cleanliness of outlets.

- Maintain the team in consistently, upselling and suggestive selling to customers.

- Provide training and monitor of team sales verbiage and tactics.

- Responsible for cash and transaction handling in outlet.

- 5.5 work week.

• Supervising shifts and ensuring that the restaurant runs smoothly and efficiently.
• Training new and current employees on proper customer service practices, food safety standards, and company policies.
• Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.
• Creating schedules for restaurant staff and tracking their work hours and payroll data.
• Appraising staff performance and providing feedback to improve productivity and quality.
• Interviewing and recruiting new employees who fit the restaurant’s culture and vision.
• Managing daily front- and back-of-house restaurant operations, such as ordering supplies, maintaining inventory, overseeing food preparation, and ensuring compliance with sanitation and safety regulations.
• Creating reports on weekly, monthly, and annual revenues and expenses, and analyzing them to identify areas for improvement.
• Controlling operational costs and finding ways to reduce waste and increase profitability.
• Reviewing product quality and researching new vendors or suppliers to ensure the best value and quality for the restaurant.

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day
voco Orchard Singapore is looking for a dynamic and hands on Hotel Manager to join its team. As Hotel Manager you’ll partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Sales & Marketing teams. You may need to act as the General Manager in his/her absence.

Financial Business

• Support the General Manager in creating, executing, and overseeing financial and operational plans for the hotel to maximize guest satisfaction, sales opportunities, and profitability.
• Make recommendations to enhance the hotel’s assets and strengthen brand loyalty.
• Monitor financial performance, implement cost-saving measures, and drive profitability.
• Collaborate with the Sales & Marketing team to develop and execute strategies to attract and retain guests.

People

• Foster a positive work environment that promotes teamwork, professional development, and high performance.
• Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management

Guest Experience

• Interact with guests and outside contacts including, , current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members
• Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities

Responsible Business

• Oversee hotel operations, including front office, housekeeping, food and beverage, engineering and guest services.
• Provide guidance and assistance to all departments, helping them to meet their objectives
• Ensure that all departments work closely to deliver a seamless guest and employee experience.
• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts
• Act as public relations representative to raise awareness of hotel and brand in local community
• Drive team member involvement in community organisations, activities and businesses
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint

What We Need From You

• Bachelor’s Degree in Hospitality Management, Business Administration or related field.
• Minimum of 8 years’ experience in a senior management position in a hotel.
• Working experience in an international lifestyle hotel brand will be an advanrage
• Strong leadership and team management skills with a proven track record of managing a hotel.
• Excellent knowledge of lifestyle hospitality trends, standards and practices.
• Must be able to handle difficult situations with tact and high diplomacy
• Strong proficiency in budgeting and forecasting.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

As the Manager, you will be responsible for providing assistance to the Executive Chef and General Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

• Create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service
• NITEC/Diploma in F&B Management or equivalent
• At least 2 year(s) of similar working experiences
• Proficiency in MS Office application
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence and lead a team
• Able to work on weekends

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.