Total 4,049 human resource manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Objectives of this role

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications

• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Job Summary:

We seek an experienced and dedicated Restaurant Manager to lead daily operations and ensure an outstanding guest experience. This role requires a strong leader with excellent organizational and communication skills to maintain the highest service standards, foster team development, and drive operational efficiency in alignment with company goals.

Key Responsibilities:

 - Oversee daily restaurant operations, including opening and closing procedures, staffing, and service standards.

 - Manage and support the restaurant team, including hiring, training, and scheduling staff to maintain a positive and efficient workplace.

 - Ensure exceptional guest service by addressing customer inquiries, concerns, and feedback promptly and professionally.

 - Work closely with the Operations Manager and GM to develop and implement policies, procedures, and promotional strategies.

 - Maintain inventory and supplies, monitor costs, and minimize waste while ensuring the quality and freshness of ingredients.

 - Ensure compliance with health, safety, and sanitation regulations, fostering a safe and welcoming environment.

工作職責：

• 負責店鋪的日常運營，確保運行順利。
• 監控庫存水平，進行補貨和商品陳列管理。
• 招募、培訓和管理店內員工，提升團隊士氣和工作效率。
• 確保高水平的顧客服務，解決顧客問題，提升顧客滿意度。
• 與顧客建立良好的關係，促進回頭客。
• 制定和實施銷售策略，以達成銷售目標。
• 管理店鋪預算，控制成本，確保盈利。

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

We are seeking an experienced and dynamic individual to join our team as a Fast Food Restaurant Manager-in-training. This is an excellent opportunity for a passionate F&B individual to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Manager-in-Training will go through a 3 months' structured training in both Front & Back of House before being certified as a full fledged Manager.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

Compensation and Benefits:

• Attractive salary package (up to $3,500/mo)
• $2,000 sign-on bonus
• Fast Track Career Program
• Great Career Opportunity
• 5 Day Work Week (Including Sat, Sun & PH)
• Sales Incentive
• Birthday Leave
• Medical with Dental Benefit
• Meal Provided
• Staff Discount

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager-in-training, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Job Description

• Assist the Head of ICT to ensure the efficiency and effectiveness of the organization's information technology systems and infrastructure.
• Responsible to provide technical support, monitor system performance and assist in the development and implementation of ICT policies and procedures.
• Managing remote teams and ensure that team members are working effectively and efficiently.
• Oversee the development and implementation of the organization's ERP system.
• Assist the Head of ICT to plan, implement and manage the organization's information technology systems and infrastructure.
• Provide technical support to end-users which includes troubleshooting, resolving hardware and software issues, and maintaining user accounts.
• Monitor system performance and identify and resolve problems in a timely manner.
• Assist in the development and implementation of ICT policies and procedures to ensure the security and integrity of the organization's data.
• Ensure compliance with regulatory requirements related to information technology.
• Manage the organization's ICT assets, including hardware, software, and network devices.
• Assist in the selection and procurement of new technology solutions.
• Develop and maintain relationships with vendors and service providers.
• Provide training to end-users on ICT systems and processes.
• Manage and lead remote teams, including setting goals, monitoring progress, and ensuring team members are working effectively and efficiently.
• Ensure effective communication with remote teams, including regular check-ins and video conferencing to facilitate face-to-face communication.
• Establish clear expectations and goals for remote team members and use project management tools to help track progress and ensure accountability.
• Foster teamwork among remote team members and encourage collaboration on projects.
• Provide support to remote team members, including training, equipment, software, or access to technical support.
• Recognize and reward success among remote team members to help motivate them to continue working hard and contributing to the team's success.
• Understand cultural differences among remote team members and adapt management style accordingly.
• Trust and empower remote team members to make decisions and work independently while providing feedback and guidance as needed.
• Manage the development and implementation of the organization's ERP system, including overseeing the project team, developing project plans, and ensuring successful implementation on time, within budget, and to required quality standards.
• Work closely with stakeholders to identify business requirements and ensure that the ERP system meets their needs.
• Ensure that ICT projects, including the ERP implementation, are completed on time, within budget, and to the required quality standards.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology or related field
• Strong knowledge of ICT systems, including hardware, software, and network devices
• Knowledge of industry best practices in ICT management, security, and compliance
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills, including experience managing remote teams
• Project management experience, including experience with ERP development and implementation
• Ability to work independently and as part of a team

Working Conditions

• Full-time position, typically Monday to Friday with occasional after-hours work required
• Work will be primarily in an office environment, but may also require some travel to other locations
• May be required to lift or move equipment weighing up to 50 pounds.

Job Description

• Oversee and manage the Mechanical, Electrical, and Plumbing (MEP) systems across project phases, ensuring alignment with project goals and timelines.
• Coordinate multidisciplinary teams to integrate the MEP system effectively with other project requirements.
• Ensure compliance with Green Mark criteria, implementing sustainable practices within MEP systems to achieve energy efficiency and environmental standards.
• Interpret and work with Building Information Modeling (BIM) using Revit, ensuring that designs and documentation align with project specifications.
• Report regularly to the Senior Project Director (SPD) on MEP system progress, challenges, and resolutions.
• Utilize expertise in hybrid cooling systems to enhance project sustainability and performance.

Job Requirements

• Minimum of 10 years of experience in overseeing MEP systems in large-scale projects.
• Proven ability to coordinate and collaborate across disciplines to support MEP system integration.
• Knowledgeable in hybrid cooling systems and their application in building projects.
• Familiar with Green Mark certification requirements specific to MEP systems.
• Proficient in reading and understanding BIM models, especially within Revit.
• Excellent problem-solving skills, with a detail-oriented approach to managing MEP aspects of the project.

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

• Assist in achieving optimal business performance of the restaurant
• Assist in analysing and planning restaurant sales levels and profitability
• Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales
• Assist in creating and executing plans for department sales, profit and staff development
• Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take
• Assist in planning and coordinating menus
• Assist in managing filing system and read company emails
• Assist in handling disciplinary issues, conducting Annual review and confirmation of staff
• Provide effective leadership to the food and beverage team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operation of the restaurant during scheduled shifts
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Ensure that all employees adhere to the company's uniform standards
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Conduct orientation and training & coach new trainees
• Plan staff duty roster and cleaning duties
• Update GRN and perform e-Procurement
• Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control
• Perform banking duties
• Collect e-feedback from customers using IPad
• Upsell desserts to customers
• Upsell promotion and PGR membership
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 3 years of relevant experience with 2 years in a managerial role
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

As the Energy & Sustainability Manager for APAC, you will implement the agreed Rolls-Royce energy and sustainability policies, strategy and improvement programmes across the Asia Pacific sites. In this role it is expected that the individual will work closely with the business to deliver energy management and sustainability advice, guidance and energy consumption and cost reduction programmes.

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

Every great product needs a great business behind it. Our work is complex, innovative, highly challenging and rewarding, and it takes a range of professionals to do it. Having the right people means we can deliver excellence to our customers and pioneer the power that matters.

Key Accountabilities:

• Develop and build relationships with senior business leaders to understand how energy management and sustainability fits alongside their business drivers and issues
• Engage with the businesses and establish site energy/sustainability meetings to set and agree objectives and to monitor progress in the pursuit of energy consumption and greenhouse gas reductions in line with company targets
• Assist and support the Head of Energy & Sustainability to implement Rolls-Royce energy and sustainability policies and processes by evaluating their impact and identifying any areas of non-compliance and minimising risk by taking immediate action
• Ensure all published SPS energy/sustainability policies and procedures are regularly reviewed, keeping pace with change in key areas, such as legislation, organisational, cultural and technological developments
• Assist in communicating energy/sustainability policies to employees and stakeholders, including strategic supplier partners, contractors and visitors
• Develop the continuous improvement process with the SPS supply chain, maintaining the development of the partnerships to achieve the optimum solution for all energy ans sustainability related aspects
• Undertake research into current best practice, both internally and external to the organisation
• Ensure adequate and suitable records and reporting monitors are in place for tracking compliance status, demonstrating a clear audit trail for achieving regulatory compliance and maintaining corporate reputation
• Ensure the development and effective implementation of monitors and control systems, monitoring and reporting on energy and utility use, travel and spending trends
• Liaising with both internal and external organisations, assisting all sites on energy and sustainability related issues and identifying improvement projects and initiatives
• Develop energy and sustainability improvement projects that include formalising scope, obtaining quotes, performing project savings analysis and obtaining project approval
• Monitor and maintain regular audits of energy management processes to demonstrate good corporate governance, ensuring completion of audit programmes, which are effective in contributing to improvement, and satisfy regulatory requirements
• Manage a number of specialist suppliers / consultants to help deliver the regional energy management and sustainability programme

Qualifications:

• Certified Energy Manager by National Environment Agency for Singapore
• A proven knowledge in the subject matter area with the ability to articulate and promote the importance and benefits of policies within energy provision and management including an understanding of renewable technology
• Energy management, sustainability and/or building services experience within an industrial or property management organisation
• Policy and/or Quality Management experience desirable
• Experience of dealing at high level within business organisations
• Able to contribute to strategic planning
• Has Company wide outlook and exposure to different challenges, cultures and ways of working
• A degree, post graduate diploma or equivalent in a related subject
• Member of a relevant professional body or institute
• IT skills including MS Projects, MS Excel and Quality Management Systems

Pioneer an enduring legacy. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Beyond tomorrow

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

You can learn more about our global Diversity and Inclusion strategy here.

So that you can be your best at work and home, we’ll consider flexible working arrangements for everyone, in any role. Click here for more details on how we can support you. Click here for more details on how we can support you.

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.

Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.

Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation.

1. Supervise and Lead Production Staff:Manage a team of food production workers, chefs, and kitchen staff.
   Assign tasks, provide training, and ensure staff comply with food safety, quality, and sanitation standards.
   Foster a positive and efficient work environment.
   
2. Food Production Management:Oversee day-to-day food production processes to ensure timely, high-quality, and cost-effective output.
   Manage production schedules and ensure deadlines are met.
   Adjust production processes as needed to meet changing demands or resolve issues.
   
3. Quality Control:Ensure all food products meet company standards and comply with food safety regulations
   Monitor product quality and consistency, conducting regular inspections and quality checks.
   Implement corrective actions if food safety or quality standards are compromised.
   
4. Inventory and Resource Management:Monitor and manage inventory levels of raw ingredients, supplies, and finished products.
   Ensure that resources are used efficiently, and waste is minimized.
   Collaborate with procurement teams to order ingredients and materials in a timely manner.
   
5. Process Improvement:Analyze production processes to identify opportunities for improvement in efficiency, productivity, and cost reduction.
   
6. Health and Safety Compliance:Enforce health and safety regulations in the workplace, ensuring all staff adhere to sanitation and hygiene protocols.
   Ensure proper handling, storage, and disposal of food products and waste.
   
7. Cost Management:Track production costs and work to stay within budget.
   Identify cost-saving opportunities while maintaining product quality.
   Prepare reports on production costs and recommend cost-effective solutions.
   
8. Collaboration and Communication:Work closely with other departments (e.g., sales, marketing, distribution) to ensure production meets demand and product specifications.
   Communicate with suppliers and vendors to ensure the timely delivery of quality ingredients and materials.
   Provide regular updates to upper management on production performance, challenges, and opportunities.
   

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Position Purpose

To support the Management in developing and driving the overall Allswell brand portfolio strategy, and formulating the annual marketing plans.

Major Tasks & Responsibilities

• Develop brand development plan & strategy for Allswell
• Develop and implement integrated marketing plan, and marketing campaigns to support overall brand growth and profitability
• Manage overall brand portfolio and product mix to maximize profitability
• Responsible for A&P planning, manage all marketing A&P budget efficiently, and monitor its effectiveness to ensure positive ROI
• Monitor, analyse and evaluate market and brand trends, consumer behaviour and competitor activity to identify market opportunities
• Measure and monitor key performance indicators, ensure right actions are taken for KPI to be on track
• Work closely with the Marketing team to develop integrated consumer promotions & activations
• Work closely with the sales & channel teams to develop integrated trade marketing activations and ensure consistency in brand image across all distribution channels
• Collaborate with health & wellness organisations to reinforce Allswell’s positioning
• Develop short term and long-term marketing strategies to meet the company’s brand objectives
• Monitor competitor activities and analyse pricing positions and consumer analysis

Qualifications

• Degree in any business-related qualifications
• Minimum 3 years in a brand management role, preferably in the FMCG beverage industry and/ or FMCG health & wellness products
• Strong leadership skills, result-oriented, self-motivated, pragmatic, analytical, problem solving, communication and negotiation skills
• Able to work under pressure and independently
• Strong commercial acumen and innovative with entrepreneurial spirit

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Title: Restaurant Manager

Location: ARC380 Jalan Besar Road

Salary: $5000 per month

Working Hours: 9am - 6pm (Full-Time Position)

Qualifications:

• University graduate
• Proven experience in a customer-service or hospitality management role is preferred
• Strong leadership, organizational, and multitasking abilities

Job Description: We are seeking a professional and energetic Restaurant Manager to lead our team and ensure an exceptional dining experience for all guests. The role involves managing daily restaurant operations, coordinating with staff, and upholding the highest standards of service. Inclusive of Basic Marketing by handling Restaurant's Social Network Service.

Key Responsibilities:

• Oversee daily restaurant operations, including staff management and inventory control
• Ensure customer satisfaction by providing efficient and professional service
• Work closely with the kitchen and front-of-house teams to optimize workflows
• Maintain a clean and organized environment, adhering to health and safety standards
• Manage financial aspects of the restaurant, such as budgeting and cost control

Physical Requirements: This role requires frequent mobility and an ability to work in a fast-paced environment, meeting the physical demands of a hands-on restaurant management role.

Languages: Proficiency in Chinese, if necessary for customer service, as restaurant is located near hotels for chinese tourists.

We welcome applicants of all backgrounds. Both genders may apply.

Whatsapp: +65 8700 0067