Total 9 it auditor job vacancies in F&B / Tourism / Hospitality category in D02 Anson, Tanjong Pagar

Position Overview:
We are looking for an experienced Cloud Engineer to help us build, implement, and maintain both on-premise and cloud-based solutions. In this role, you will educate teams about new cloud projects and security improvements while finding the best cloud solutions that follow the company's best practices.
The ideal candidate will possess a strong background in both on-premise and cloud solutions, focusing on performance optimization, security, and exceptional service delivery.

Key Responsibilities:

• Infrastructure Design: Develop and implement on-premise and cloud-based infrastructure solutions, including architecture diagrams and service selection
• Troubleshooting: Resolve issues related to hardware, software, operating systems, and network infrastructure.
• Service Management: Oversee incident, service request, asset, and change management processes to ensure efficient IT operations.
• Collaboration: Work with internal teams and external vendors to address IT requests and system-related issues effectively.
• Monitoring and Optimization: Enhance monitoring tools to identify optimization opportunities in capacity planning and system health.
• Security Implementation: Enforce security measures across the IT infrastructure to protect against data breaches.
• Audit Participation: Participate in audits to ensure compliance with industry standards.
• Team Leadership: Supervise site-specific IT staff, providing guidance and support as needed.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience: Minimum of 5 years managing hybrid IT infrastructure in an enterprise environment, with 1-2 years in a supervisory role.

Skills and Competencies:

• Knowledge of Windows server platforms, virtualization (Hyper-V/VMWare), cloud services (Azure), and network technologies (LAN/WAN/VPN).
• Strong problem-solving skills with a focus on customer satisfaction.
• Effective communication and interpersonal skills for collaboration with stakeholders.

This position may require occasional travel. The successful candidate will be adaptable to changes within the IT landscape

Reg No. R1109395
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
  Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation. Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

Must-Have Skills

· Experience in delivering managed services support and SLA management for Datacenter, AWS, Azure, End User Computing and Service Desk

· Transition and Transformation experience in IT Infrastructure Services area

· Knowledge on Datacenter Upgrade of Legacy systems and migration of workloads from DC to Cloud

· Provide solution to customer business requirement, which includes, Plan, solution, commercials and FTE estimates.

Good-to-Have Skills

· Travel, Transport and Hospitality Domain experience

· AWS / Azure Solution Architect certification or equivalent

· Project Management certification or equivalent

Roles and Responsibilities

· Responsible for providing technical directions, control and recommendation to the IT Infrastructure Services team

· Utilization of Server, Storage, backup, cloud team, End User support team personnel to ensure all the agreed deliverable to customer are met within the timelines

· Responsible for Planning and executing Transition of services from Incumbent vendor

· Responsible for achieving the Project Service Level and milestones agreed with the customer

· Provide Datacenter and cloud migration expertise and coordination in support of the overall projects

· Managing the Revenue and Cost, Year on Year productivity gain, Margin, Time & Budget in line to contract, Business score card Alignment

· People Management (Leadership, Vendor, business owners, Stakeholder, Team management), Retention and Mentoring

· Leverage Contextual knowledge and provide Service Improvements, Value Benefits and cost optimization to customer

· Provide insights and Point of View to customer on the Best Practices and Industrial trends in the Datacenter services and Cloud Support which will enable customer

· Support and manage Infrastructure Solutions, Scoping, Transitions, Contracts, Commercial management, Request for Proposals, Sales teams negotiations, Customer negotiations, Amendments on Scope of Work for customer

As an IT Manager, you will play a critical role in ensuring the efficient and secure operation of our organization’s IT systems. You’ll be responsible for managing both on-premise and cloud-based infrastructure, overseeing IT security, optimizing resources, and providing excellent end-user support.

Qualifications:

Diploma in Computer Science, Information Technology, or related field.

Proven experience in IT management, including cloud infrastructure, Network and security.

Certifications in Azure, AWS, or Google Cloud are a plus.

leadership, communication, and problem-solving skills.

Responsibilities:

Cloud Infrastructure Management:

Manage cloud-based infrastructure across Azure, AWS, and Google Cloud.

Ensure scalability, cost-effectiveness, and high availability of cloud services.

On-Premise Infrastructure:

Oversee the maintenance, upgrades, and security of on-premise IT infrastructure.

Manage servers, network devices, and storage systems.

Manage disaster recovery and backup solutions.

IT Security:

Enforce security policies, access controls, and compliance measures.

Monitor and respond to security incidents.

Vendor Management:

Evaluate, negotiate, and manage relationships with technology vendors.

Ensure vendor contracts align with business needs and budget constraints.

Backup and Recovery:

Manage backup strategies for both on-premise and cloud environments.

Test and validate data recovery procedures.

Asset and License Management:

Maintain an accurate inventory of hardware, software, and licenses.

Ensure compliance with licensing agreements.

End-User Support:

Provide timely technical assistance to end-users.

Troubleshoot hardware, software, and connectivity issues.

Day-to-Day Operations:

Oversee daily IT operations, including system monitoring, performance optimization, and incident management.

Microsoft 365 Administration:

Manage Microsoft 365 services, including Exchange Online, SharePoint, and Teams.

A prestigious hospitality group seeks a highly experienced and skilled Director / Senior Director, IT to lead digital transformation initiatives and manage large-scale IT projects. The ideal candidate will have a strong background in both consultancy and in-house / end-user environments, with extensive experience in managing digital transformation programs. This role will support the Group CIO directly and act as a deputy to the CIO, providing strategic guidance and oversight to IT teams.

Key Responsibilities

- Digital Transformation Program Management:

• Lead and manage large-scale digital transformation programs, ensuring successful delivery and alignment with business objectives.
• Collaborate with stakeholders to define program scope, goals, and timelines.
• Develop and manage program budgets, resource allocation, and risk management strategies.

- IT Programme Management:

• Oversee the management of large-scale IT projects, ensuring timely and within-budget delivery.
• Develop and manage project plans, budgets, and resource allocation.
• Ensure effective communication and stakeholder engagement throughout the project lifecycle.

- Technical Leadership:

• Provide technical guidance and oversight to IT teams, ensuring alignment with business objectives and industry best practices.
• Stay up-to-date with emerging technologies and trends, identifying opportunities for innovation and improvement.

- Stakeholder Management:

• Build and maintain strong relationships with stakeholders, including business leaders, IT teams, and external partners.
• Ensure effective communication and collaboration across departments and levels.

- Team Management:

• Lead and manage a team of IT professionals, providing guidance, mentorship, and coaching to ensure high performance and job satisfaction.
• Foster a culture of innovation, collaboration, and continuous learning within the team.

- Deputy to the CIO:

• Support the Group CIO directly, providing strategic guidance and oversight to IT teams.
• Collaborate with the CIO to develop and implement IT strategies, ensuring alignment with business objectives.

Requirement

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 10 years of experience in IT project management, with a focus on digital transformation programs.
• Proven track record of managing large-scale IT projects and digital transformation programs.
• Experience working in both consultancy and in-house / end-user environments.
• Strong program and project management skills, with experience in Agile methodologies.
• Strong technical knowledge of IT systems, infrastructure, applications and data centres
• Strong communication and stakeholder management skills
• Good command in English and Chinese will be a bonus for internal & external communications and engagement

Certifications will be a plus:

• PMP, PRINCE2, or equivalent project management certification.
• ITIL or equivalent IT service management certification.

If you are a motivated and experienced IT professional looking for a new challenge, please send in your updated CV via the apply button to Shannagh Wu. We look forward to connecting with you.

*Due to large volume of applications and direct messages, appreciate your patience and only shortlisted candidates will be contacted.*


Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• Cloud-base infrastructure operations
• Flat structure with flexibility and autonomy
• Fast paced environment – established Maritime MNC

Key Responsibilities:

• Manage IT infrastructure and cyber security systems, ensuring adherence to regulations and best practices.
• Deliver quality IT support to the business, including incident management and vendor coordination.
• Drive projects to modernize IT systems, including migration to SaaS and cloud platforms.
• Provide extended support to fleet engineers for infrastructure and cyber security needs.
• Assist in project delivery, installation, and maintenance of IT equipment and applications.

Qualifications & Experience:

• Degree qualified, preferably in a computer or technical engineering discipline.
• Minimum 5 years of relevant experience in IT infrastructure and cyber security.
• Expertise in VMware, Microsoft systems (AD, Azure, MS365), and technical communications.
• Proficiency in security and cyber concepts, including hands-on implementation.
• Knowledge of ITIL and cloud platforms preferred.

Ideal Candidate Attributes:

• Enthusiastic and customer-focused with strong stakeholder management skills.
• Solution-oriented and able to thrive in fast-paced environments.
• Organized, with a keen ability to work independently and under pressure.
• Quick learner with a collaborative mindset.

If you are interested in the above position or other cyber security or cloud infrastructure positions, please kindly send your updated CV to [email protected].
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Key Responsibilities

• Manage and administer hybrid cloud and on-premises infrastructure, ensuring high availability, scalability, and performance.
• Lead regional and local IT Infrastructure projects. Bring together external and internal stakeholders.
• Implement and maintain security measures, including access controls, encryption, and vulnerability management, for hybrid cloud and on-premises environments.
• Collaborate with cross-functional teams to define and implement infrastructure strategies, taking into consideration hybrid cloud and on-premises components.
• Work closely with vendors and service providers to effectively manage the infrastructure, ensuring compliance with service level agreements (SLAs) and resolving any issues or escalations.
• Plan and execute infrastructure changes and upgrades, while minimizing disruption to business operations.
• Stay up-to-date with emerging technologies, trends, and best practices related to hybrid cloud and on-premises infrastructure, and propose and implement improvements accordingly.
• Provide technical guidance and support to team members and other stakeholders on infrastructure-related matters.
• Provides regular reports on Service level attainment and other KPIs in accordance to corporate regulatory and compliance requirements.
• Develop and maintain documentation, including infrastructure architectures, procedures, and troubleshooting steps.

General Requirements

• Over 10 years experience in general IT and more than 5 years experience in a regional infrastructure management role
• Demonstrated experience in the planning, design and implementation of hybrid cloud and on-premises infrastructure architecture and security
• Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning, etc.)
• Project Management and decentralized team coordination experience
• Familiar with enterprise infrastructure and networking solutions, able to review technical details with the team to identify potential improvements
• Have a good technical understanding of advanced network security concepts and identity & access management solutions
• Relevant certifications (e.g. Microsoft 365 Enterprise Administrator Expert, Certified Azure Solutions Architect, Fortinet NSE, …) are a plus

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062