Total 13 it specialist job vacancies in F&B / Tourism / Hospitality category in d02 anson tanjong pagar

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
  Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation. Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

Must-Have Skills

· Experience in delivering managed services support and SLA management for Datacenter, AWS, Azure, End User Computing and Service Desk

· Transition and Transformation experience in IT Infrastructure Services area

· Knowledge on Datacenter Upgrade of Legacy systems and migration of workloads from DC to Cloud

· Provide solution to customer business requirement, which includes, Plan, solution, commercials and FTE estimates.

Good-to-Have Skills

· Travel, Transport and Hospitality Domain experience

· AWS / Azure Solution Architect certification or equivalent

· Project Management certification or equivalent

Roles and Responsibilities

· Responsible for providing technical directions, control and recommendation to the IT Infrastructure Services team

· Utilization of Server, Storage, backup, cloud team, End User support team personnel to ensure all the agreed deliverable to customer are met within the timelines

· Responsible for Planning and executing Transition of services from Incumbent vendor

· Responsible for achieving the Project Service Level and milestones agreed with the customer

· Provide Datacenter and cloud migration expertise and coordination in support of the overall projects

· Managing the Revenue and Cost, Year on Year productivity gain, Margin, Time & Budget in line to contract, Business score card Alignment

· People Management (Leadership, Vendor, business owners, Stakeholder, Team management), Retention and Mentoring

· Leverage Contextual knowledge and provide Service Improvements, Value Benefits and cost optimization to customer

· Provide insights and Point of View to customer on the Best Practices and Industrial trends in the Datacenter services and Cloud Support which will enable customer

· Support and manage Infrastructure Solutions, Scoping, Transitions, Contracts, Commercial management, Request for Proposals, Sales teams negotiations, Customer negotiations, Amendments on Scope of Work for customer

The Senior Specialist (Modern & Contemporary Art) is responsible for orchestrating the Modern & Contemporary Art Auction, requiring good knowledge of the art market and strong client relationship management to bring in business for the department.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Reach out to major clients (collectors, dealers, corporations, institutions) in the sale of high value property.
• Active participation in sourcing and selling of the department works
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Research property including authenticity, bibliography, provenance and exhibition history.
• Direct the catalogue production and layout.
• Participate in Telephone Bidding with clients during the auction.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 5 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.

The Junior Specialist (Modern & Contemporary Art) is responsible for bringing in business, cataloguing and coordinating the sale and property, requiring good knowledge of client relationship management and relevant markets for the art category working in close collaboration with our team of specialists.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Identify and maintain relationships with all client categories (collectors, dealers, corporations, institutions), including the ability to work with major clients in the sale of high value property.
• Active participation in sourcing and selling of the department sales
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Write and prepare catalogue essays. Research property including authenticity, bibliography, provenance and exhibition history.
• Work on catalogue production and layout.
• Prepare condition reports of consigned property prior to the auction.
• Participate in Telephone Bidding with clients during the auction.
• Coordinate pre-sale exhibition set-up.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 4 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.

As an IT Manager, you will play a critical role in ensuring the efficient and secure operation of our organization’s IT systems. You’ll be responsible for managing both on-premise and cloud-based infrastructure, overseeing IT security, optimizing resources, and providing excellent end-user support.

Qualifications:

Diploma in Computer Science, Information Technology, or related field.

Proven experience in IT management, including cloud infrastructure, Network and security.

Certifications in Azure, AWS, or Google Cloud are a plus.

leadership, communication, and problem-solving skills.

Responsibilities:

Cloud Infrastructure Management:

Manage cloud-based infrastructure across Azure, AWS, and Google Cloud.

Ensure scalability, cost-effectiveness, and high availability of cloud services.

On-Premise Infrastructure:

Oversee the maintenance, upgrades, and security of on-premise IT infrastructure.

Manage servers, network devices, and storage systems.

Manage disaster recovery and backup solutions.

IT Security:

Enforce security policies, access controls, and compliance measures.

Monitor and respond to security incidents.

Vendor Management:

Evaluate, negotiate, and manage relationships with technology vendors.

Ensure vendor contracts align with business needs and budget constraints.

Backup and Recovery:

Manage backup strategies for both on-premise and cloud environments.

Test and validate data recovery procedures.

Asset and License Management:

Maintain an accurate inventory of hardware, software, and licenses.

Ensure compliance with licensing agreements.

End-User Support:

Provide timely technical assistance to end-users.

Troubleshoot hardware, software, and connectivity issues.

Day-to-Day Operations:

Oversee daily IT operations, including system monitoring, performance optimization, and incident management.

Microsoft 365 Administration:

Manage Microsoft 365 services, including Exchange Online, SharePoint, and Teams.

Job Description: Restaurant Operations Test Specialist

Position Title: Restaurant Operations Test Specialist
Location: 8 Lim Teck Kim Road Opp to Genting Centre, Singapore 088937 Singapore
Department: Quality Assurance / IT / Operations

Position Overview:We are seeking a detail-oriented and experienced Restaurant Operations Test Specialist to join our team. This role bridges the gap between restaurant operations and technology by ensuring that our systems and software are functioning optimally. The ideal candidate will have a background in restaurant management and a keen interest in technology, quality assurance, and process improvement.

Key Responsibilities:

1. Testing and Quality Assurance:Conduct thorough testing of restaurant management systems, including POS, inventory management, reservation systems, and other software used in restaurant operations.
   Develop and execute test plans, test cases, and test scripts based on functional requirements.
   Identify, document, and track defects and issues, working closely with the development team to ensure timely resolution.
   
2. System Analysis and Optimization:Analyze current restaurant operations and workflows to identify areas where technology can improve efficiency and effectiveness.
   Collaborate with restaurant staff to gather requirements and provide feedback on system performance and usability.
   Recommend improvements and enhancements to existing systems and processes.
   
3. Training and Support:Provide training and support to restaurant staff on new and existing systems.
   Develop user manuals, training materials, and documentation to assist staff in using technology effectively.
   Act as a point of contact for troubleshooting and resolving system-related issues.
   
4. Collaboration and Communication:Work closely with cross-functional teams, including IT, operations, and management, to ensure seamless integration of technology into restaurant operations.
   Communicate effectively with stakeholders to provide updates on testing progress, system performance, and issue resolution.
   

Qualifications:

• Bachelor’s degree in Hospitality Management, Information Technology, or a related field.
• Minimum of 3 years of experience in restaurant management or operations.
• Experience with restaurant management systems, POS systems, and other related software.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with quality assurance methodologies and testing tools is a plus.

Preferred Skills:

• Certification in Quality Assurance or related field.
• Experience with software development lifecycle (SDLC) and agile methodologies.
• Proficiency in using testing tools such as Selenium, JIRA, or similar.

A prestigious hospitality group seeks a highly experienced and skilled Director / Senior Director, IT to lead digital transformation initiatives and manage large-scale IT projects. The ideal candidate will have a strong background in both consultancy and in-house / end-user environments, with extensive experience in managing digital transformation programs. This role will support the Group CIO directly and act as a deputy to the CIO, providing strategic guidance and oversight to IT teams.

Key Responsibilities

- Digital Transformation Program Management:

• Lead and manage large-scale digital transformation programs, ensuring successful delivery and alignment with business objectives.
• Collaborate with stakeholders to define program scope, goals, and timelines.
• Develop and manage program budgets, resource allocation, and risk management strategies.

- IT Programme Management:

• Oversee the management of large-scale IT projects, ensuring timely and within-budget delivery.
• Develop and manage project plans, budgets, and resource allocation.
• Ensure effective communication and stakeholder engagement throughout the project lifecycle.

- Technical Leadership:

• Provide technical guidance and oversight to IT teams, ensuring alignment with business objectives and industry best practices.
• Stay up-to-date with emerging technologies and trends, identifying opportunities for innovation and improvement.

- Stakeholder Management:

• Build and maintain strong relationships with stakeholders, including business leaders, IT teams, and external partners.
• Ensure effective communication and collaboration across departments and levels.

- Team Management:

• Lead and manage a team of IT professionals, providing guidance, mentorship, and coaching to ensure high performance and job satisfaction.
• Foster a culture of innovation, collaboration, and continuous learning within the team.

- Deputy to the CIO:

• Support the Group CIO directly, providing strategic guidance and oversight to IT teams.
• Collaborate with the CIO to develop and implement IT strategies, ensuring alignment with business objectives.

Requirement

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 10 years of experience in IT project management, with a focus on digital transformation programs.
• Proven track record of managing large-scale IT projects and digital transformation programs.
• Experience working in both consultancy and in-house / end-user environments.
• Strong program and project management skills, with experience in Agile methodologies.
• Strong technical knowledge of IT systems, infrastructure, applications and data centres
• Strong communication and stakeholder management skills
• Good command in English and Chinese will be a bonus for internal & external communications and engagement

Certifications will be a plus:

• PMP, PRINCE2, or equivalent project management certification.
• ITIL or equivalent IT service management certification.

If you are a motivated and experienced IT professional looking for a new challenge, please send in your updated CV via the apply button to Shannagh Wu. We look forward to connecting with you.

*Due to large volume of applications and direct messages, appreciate your patience and only shortlisted candidates will be contacted.*


Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

JOB SUMMARY

A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.

A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.

• Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders.

• Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.

• Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs

• Advises and assists customers with their product/service selection without bias.

• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.

• Assists with bike sales with technical consulting, and any other bike floor duties as needed.

• Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction

• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

• Proficiency in point of sale systems and store operational websites

• Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• Passion for cycling and the Specialized brand

• Excellent communication with the ability to effectively interact with riders and team members

• Must be able to work as business dictates which includes weekends

• Ability to stand for extensive time periods; while occasionally walking, kneeling

• Cloud-base infrastructure operations
• Flat structure with flexibility and autonomy
• Fast paced environment – established Maritime MNC

Key Responsibilities:

• Manage IT infrastructure and cyber security systems, ensuring adherence to regulations and best practices.
• Deliver quality IT support to the business, including incident management and vendor coordination.
• Drive projects to modernize IT systems, including migration to SaaS and cloud platforms.
• Provide extended support to fleet engineers for infrastructure and cyber security needs.
• Assist in project delivery, installation, and maintenance of IT equipment and applications.

Qualifications & Experience:

• Degree qualified, preferably in a computer or technical engineering discipline.
• Minimum 5 years of relevant experience in IT infrastructure and cyber security.
• Expertise in VMware, Microsoft systems (AD, Azure, MS365), and technical communications.
• Proficiency in security and cyber concepts, including hands-on implementation.
• Knowledge of ITIL and cloud platforms preferred.

Ideal Candidate Attributes:

• Enthusiastic and customer-focused with strong stakeholder management skills.
• Solution-oriented and able to thrive in fast-paced environments.
• Organized, with a keen ability to work independently and under pressure.
• Quick learner with a collaborative mindset.

If you are interested in the above position or other cyber security or cloud infrastructure positions, please kindly send your updated CV to [email protected].
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description:

• Manage display, video, mobile, programmatic RTB, social media, search, native and marketplace online advertising campaigns for AnyMind regional strategic clients.
• Daily management and optimization of each account’s campaigns to ensure success metrics are achieved. As well as, identify potential issues and communicate recommendations for improvement.
• Suggest campaign media plans and tactics; develop and see-through solutions based on client success metrics, KPIs, or desired campaign results.
• Perform excellent data analysis and optimize the delivery of running campaigns.
• Create weekly reports, ad hoc reports, and final reports with audience insights, performance insights, and brand insights that are meaningful for clients.
• Work closely with multiple Sales, Creatives, and Engineering teams across regions to resolve issues, pacing deficiencies, and client concerns.
• Leverage new knowledge and technology to improve productivity of the entire team, provide new solutions, and share know-how
• Manage partners (Google and/or Meta etc.)

Requirements:

• Over 2 years of experience as a account strategist, trader or ad operation, preferably in digital marketing agencies or ad tech companies
• Experience in managing regional online advertising campaigns in Google Ads, Facebook, DV360, Xandr (AppNexus), TikTok, LinkedIn and other platforms for clients and perform complicated campaign analysis
• Good knowledge across ad platforms, DSPs, SSPs, ad networks and ad exchanges
• Expert skills on search, display, social, video advertising tools, programmatic platforms, ad trafficking and online advertising technologies.
• Demonstrate ability to manage complex client projects/campaigns, including the ability to provide coordination and direction to team members.
• Extremely detail oriented, organized, and accountable.
• Solutions oriented, focused on solving the problem with innovative and responsive recommendations.
• Experience in Analytics & Measurement Tools (Google Analytics, GTM, Campaign Manager) would be an added advantage
• Highly collaborative mindset with the ability to work closely with multiple teams across the region to identify opportunities, resolve issues and assuage client concerns
• Result-oriented mind with a passion for work
• Eager to learn new things
• Good command of English

Key Responsibilities

• Manage and administer hybrid cloud and on-premises infrastructure, ensuring high availability, scalability, and performance.
• Lead regional and local IT Infrastructure projects. Bring together external and internal stakeholders.
• Implement and maintain security measures, including access controls, encryption, and vulnerability management, for hybrid cloud and on-premises environments.
• Collaborate with cross-functional teams to define and implement infrastructure strategies, taking into consideration hybrid cloud and on-premises components.
• Work closely with vendors and service providers to effectively manage the infrastructure, ensuring compliance with service level agreements (SLAs) and resolving any issues or escalations.
• Plan and execute infrastructure changes and upgrades, while minimizing disruption to business operations.
• Stay up-to-date with emerging technologies, trends, and best practices related to hybrid cloud and on-premises infrastructure, and propose and implement improvements accordingly.
• Provide technical guidance and support to team members and other stakeholders on infrastructure-related matters.
• Provides regular reports on Service level attainment and other KPIs in accordance to corporate regulatory and compliance requirements.
• Develop and maintain documentation, including infrastructure architectures, procedures, and troubleshooting steps.

General Requirements

• Over 10 years experience in general IT and more than 5 years experience in a regional infrastructure management role
• Demonstrated experience in the planning, design and implementation of hybrid cloud and on-premises infrastructure architecture and security
• Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning, etc.)
• Project Management and decentralized team coordination experience
• Familiar with enterprise infrastructure and networking solutions, able to review technical details with the team to identify potential improvements
• Have a good technical understanding of advanced network security concepts and identity & access management solutions
• Relevant certifications (e.g. Microsoft 365 Enterprise Administrator Expert, Certified Azure Solutions Architect, Fortinet NSE, …) are a plus

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062