Total 32 maintenance manager job vacancies in F&B / Tourism / Hospitality category in pas north east community development council

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

Job Highlights:

• Staff Meal provided
• Career Growth & Development
• Progressive & Family - Friendly Culture
• AWS
• Performance Bonus
• Staff Discount

Job Description

• Ensure excellent customer service
• Ensure that the restaurant is clean and tidy always
• Ensure all workstations are fully stocked up and operationally ready
• Ensure all soiled dishes are cleared from the stations
• Prepare and turnover tables
• Assist customers with their needs and requests
• Take orders and process payment for customers with the POS
• Contribute to customer service over various platforms.
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain quality control procedures
• Prepare for service (mise en place)
• Implement operations for service excellence
• Assist the team leader/outlet manager in running the daily operations
• Any other duties assigned by supervisor from time to time

Job Requirements

• Prior experience as a Service Staff for at least a year
• Possess willingness to learn and a positive attitude
• Ability to work under pressure and manage multiple tasks simultaneously
• A team player with strong communication and interpersonal skills
• Responsible and meticulous in completing tasks
• Project a positive and professional image
• Familiarity with POS systems and restaurant software
• Experience working in hotel and ability to speak in both English and Mandarin will be advantageous

1) Manage the food and beverage provision for functions and events

2) Organise, lead and motivate the catering team

3) Ensure health and safety regulations are strictly observed

4) Monitor the quality of the food and service provided

5) Maintain stock levels and order new supplies as required

6) Interact with customers if involved with front of the house work

7) Negotitate contracts with customers, assess their requirements and ensure they're satisfied with the service delivered

8) Oversee the management of facilities, eg: checking event bookings and allocation of resources and staff

Requirement:

1) Good Knowledge of F&B is an advantage

2) Firm and be able to think on the feet in order to manage the ground staff

3) Possess effective communication skills with a drive to succeed

4) Sociable, passionate, committed and enthusiatic

5) Ability to troubleshoot and resolve issues

Job Description & Requirements

Manage and oversee the entire restaurant operation

Deliver superior guest services

Ensuring guest satisfaction

Plan and develop guest loyalty programs

Plan new and update existing menus

Plan and develop the overall restaurant marketing strategy

Participate at local food events

Respond efficiently to customer questions and complaints

Organize and supervise shifts

Manage and lead staff

Hire new employees

Training and evaluate staff performance

Estimate consumption, forecast requirements and maintain inventory

Manage restaurant supplies

Control costs and minimize waste

Nurture a positive working environment

Monitor operations and initiate corrective actions

Implement innovative strategies to improve productivity and sales

McConnell Dowell seeks an experienced Senior Commercial & Contracts Manager to join our team in Singapore.

• Competitive remuneration package.
• Opportunity to work in an MNC company with operations in SEA, New Zealand/Pacific Islands and Australia.
• Join an organization that's focused on the development of our people and growth.

About the role
McConnell Dowell seeks an experienced Senior Commercial & Contracts Manager to join our team in Singapore, leading the commercial function on projects and assisting with tenders.

Key Responsibilities

• Reporting to the Regional Commercial Manager SEA the primary objective is to oversee and ensure the efficient and effective management of the commercial and contractual activities in the business.
• This is an exciting and unique opportunity to join a diverse workplace with great team dynamics, who care about development and career progression opportunities, work-life-balance and enjoy celebrating the success our of people.

You will be responsible for:

• Working with the Project Manager/Director and/or Tender Team to develop and deliver the project commercial strategy and form an integral part of the project delivery leadership team.
• Building and leading a high-performing project commercial team.
• Developing strong client and supplier relationships to avoid disputes and manage the project’s commercial interests.
• Leading all commercial activities required for the success of the project. This will include management of the head contract and leading a team to administer all subcontracts and supplier relationships, as well as financial administration, claims management, and management reporting.

About You

To be successful in this role you will need the following:

• Relevant Tertiary Qualifications.
• Sound understanding of construction contracts and ancillary contracts such as Joint Venture Agreements
• Demonstrated ability to analyse contractual / legal issues and provide solutions through appropriate problem solving techniques.
• Sound commercial acumen accompanied by proven negotiation and inter-relationship skills.
• Able to quickly grasp concepts and apply innovative options to the status quo.
• Clear and definitive communication – written and verbal accompanied by competent presentation ability.
• Tasks are to be completed on time and to a high standard;
• Use of good verbal communication skills with both external and internal customers and business partners;
• Demonstrate and effect a desire to help people;
• Display a positive, proactive and professional attitude;
• Provide attention to detail;
• Make positive contributions to the business through behaviors that reflect McConnell Dowell’s values.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us
McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi (Body)

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP, Custody Implementations & Change Manager (Securities Services)- Hybrid (Internal Job Title: Client Onboarding Senior Analyst - C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Custody Implementations & Change Manager provides responsibility and oversight to onboard new custody clients while also supporting existing clients with incremental growth asks. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Has responsibility for volume, quality, timeliness of end results. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full responsibility, of his or her daily tasks and responsibilities.

Responsibilities:

• Focuses on timely and accurate delivery of all custody related activities and products being implemented for clients, as well as delivering superior customer service and resolution of customer concerns related to the onboarding process.
• Responsible for project management in the custody space, while managing cross-functional relationships with all teams when applicable. Working closely with Implementation managers when multi-product deals are being executed.
• Collaborates with team on new work procedures.
• Responsible for customer interaction, documentation issuance, review and support in conjunction with partnering teams.
• Demonstrates high level of diligence, motivation and organizational skills.
• Contributes to the motivation of staff and peers through constant and open interaction with the team members. Supports cross functional training to enrich their skill base.
• Optimizes own capacity to achieve higher productivity levels and output.
• Understands client requirements and implements them correctly. Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
• Ensures a strong and robust risk environment with effective controls. Establishes risk management practice. Maintains a strong culture of risk and controls in the team through various processes and check points.
• Deals with variable (occasionally complex) issues with substantial potential impact.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in Custody world and sub-related products.
• Team player working closely with partners across countries / regions.
• Good interpersonal communication skills. Able to communicate with internal and external business partners.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Demonstrated and proven Project management skills including strong management and oversight of project activities such as but not limited to, Project plan writing, tracking project activities & milestones, forecasting and managing Risk and Issue Logs well to mitigate project delays.
• Advanced execution skills in a multi-tasking mode. Extremely well organized with own time and able to prioritize effectively to manage multiple deals at the same time. Ability to achieve business objectives without compromising on controls and risk parameters established. Ability to interact confidently with senior management, internal teams and external clients / parties as required
• Able to partner with businesses and other support functions at any level to execute role effectively. Able to strive under pressure and covert opportunity from risk. Should be open to working staggered hour /shift / over weekend and on public holidays (if required). To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior’s forum for appropriate action and advice.
• Proficient knowledge of English (written and spoken).

Education:

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

1. Business Development & Sales
• Identify and secure business opportunities from associations,
organizers, exhibitors, and agents.
• Generate sales leads and grow business from both new and
existing clients.
• Manage sales and shipment for Global Sporting Events,
private, and special events.
• Provide quotations and manage sales with local and
international exhibitors, ensuring smooth coordination.
• Build and maintain strong client relationships, offering expert
advice on customs documentation and logistics.
• Negotiate contracts and pricing, ensuring profitability and
long-term partnerships.

2. Operations Management
• Plan and oversee the operations at on-site/before/after
exhibition, in collaboration with organizers, exhibitors, and
overseas offices/agents.
• Coordinate with internal teams and external stakeholders to
ensure timely and efficient execution of exhibitions.
• Manage logistics, transportation, and all necessary
arrangements for exhibitions locally and abroad.
• Lead and supervise on-site personnel, ensuring operational
efficiency and adherence to schedules.
• Attend site surveys and meetings with contractors to
guarantee operational readiness.
• Troubleshoot and resolve any issues during events,
implementing corrective actions where necessary.
• Evaluate and manage relationships with vendors to support
exhibition operations.

3. Financial Oversight
• Ensure accurate billing for services rendered and manage
payment collection, including Cash on Delivery’s exhibitors.
• Provide monthly gross profit (GP) estimates and monitor the
accuracy of cost and income reserves in Globus.
• Prepare and submit budgets, forecasts, and monthly sales
reports to the Finance team and CEO.
• Drive account revenue growth, ensuring profitability for each
job and exhibition.
• Assist with resolving insurance claims and client complaints
when escalated.
Requirements
• Good computer skills
• Excellent verbal & written communication skills
• Good knowledge of the exhibition industry
• Good leadership qualities
• Able to meet tight deadlines & work in extreme working conditions
• Able to plan & co-ordinate all operations on-site
• Able to speak & understand simple Malay
• Able to work under pressure in a very fast pace environment
• Independent & team player
• Able to deal with staff & workers firmly while maintaining good working relationship
• Good interpersonal & communications skills
• Fast thinking & has a sense of urgency
• Problem solving skills
• Able to work long working hours including weekends & public holidays
• Hard working & willing to learn
• Resourceful

The Deposits & Investments (D&I) Product Manager for Japan Asia North Australia (JANA) and Asia South (AS) cluster is responsible for the strategy and execution of the global D&I strategy in these clusters. This includes pricing engine rollouts, transformation of time deposits, overdrafts management, earnings credit rates programs, money market fund offerings and interest repricing initiatives. They are the focal point for D&I product management (including risk and control/compliance in the clusters) and work with sales to commercialize D&I solutions.

Responsibilities:

• ​Work with the Global D&I team to define the vision and strategy for D&I solutions in JANA and AS clusters.
• Partner with the Global D&I and with the LMS Cluster team to research client needs/competitor actions.
• Provide input on client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to help D&I achieve preferred status as a partner to Citi clients.
• Define the product development roadmap for the two cluster and advocate for the cluster at investment spend discussions.
• Oversee execution of product development roadmap for the clusters.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Partner with technology and operations to ensure product readiness for new solutions
• Implement the D&I training roadmap in the clusters in order to ensure that sales/RMs and other client facing team are equipped with the latest information about D&I solutions.
• Provide guidance or on-the-job training to new team member.
• Work collaboratively with other members of the D&I Geography team to ensure best practice sharing and global consistency in solutions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Knowledge of product management or product development or investment management
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor’s degree/University degree.
• Master’s degree is good to have.

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP - Securities & Derivatives Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:The Securities & Derivatives Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Responsibilities:

• Execute securities transaction processing related to Securities Clearance Settlement and Derivative Operations.
• Participate and lead in the implementation of assigned projects, including new products, services and upgrades to platforms.
• Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals.
• Serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients.
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues.
• Identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses
• Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures
• Act as an advisor to new/junior staff.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10 years of relevant experience
• Experience in a securities transactions processing role
• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues
• Previous people management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

A Day In The Life:

• Develop, produce and deliver events on time and within budget
• Schedule, communicate and adhere to timelines set with priorities for every projects
• Maintain good relationships with suppliers and clients
• Manage logistics to ensure projects are efficiently delivered with delighted experience for clients
• Ensure excellent customer service and quality deliver

Who We Are Looking For:

• Diploma in Event Management or equivalent
• Minimum 2 years project management in events
• Self-motivated and result-oriented
• Strong interpersonal and communication skills

Salary will commensurate with candidate's work experience and qualification

Location: Bedok North

Working hours: 6 days per week

Roles & Responsibilities

Job Description

Central Kitchen Manager manages the overall performance of an organisation's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he is also expected to have a hand in setting up new food production standards and kitchen operation guidelines, as well as support research and development activities.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures

3. Manage food production operations

4. Manage non-compliant quality cases

5. Monitor overall production output levels. manage inventory, monitor stock levels and conduct regular stock take

6. Maintains a high standard of hygiene and follows relevant safety and hygiene regulations,in accordance with current regulations

7. Ensure sufficient supply of ingredients for food preparation

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety

9. manage kitchen staffs schedule

10. monitor kitchen peformance and KPI metrix and staff training

Requirements

1.Able to solve daily operational issues with efficiency

2.Able to communicate effectively to all levels and receptive to feedback

4.Able to work under pressure in a fast paced, dynamic and challenging work environment

5.Able to work split shift, weekends and public holidays

6. experience in central kitchen and SFA compliances

1. Maintain a positive restaurant cultur
2. Create work schedules that align with the restaurant’s needs
3. Ensure proper compliance with restaurant hygiene regulations
4. Train new employees to help them meet the restaurant’s expectations
5. Interact with diners and build positive rapport with different types of people

Responsibilities:

• Drive innovative and sustainable supply chain solutions, to accelerate commercial success for Nestle and the Customer, that deliver a competitive advantage relative to their key industry rivals by optimising cost to serve and maximising product availability.
• To coordinate all development and customer management initiatives across the Order-to-Cash process, resolve issues and build key customer relationships.
• Ensure outstanding delivery of 3PL services (warehouse and distribution) at minimum cost by closely and effectively managing the relationships with them.

Requirements:

• Experience in Customer Service in a similar market environment or trade structure or operational experience in one of the following areas: Physical Logistics, Demand or Supply Planning, Warehouse Management, Transportation, Physical Logistics Projects
• General sales experience especially Key Account / Event Management / Customer Channel Sales Development.
• Project management in a CS related area / Distribution Network Redesign / High Performance Logistics / Customer Logistics.
• Dealing or working with/for Customers or Suppliers (Distributors, Retailers, Suppliers etc).
• Experience in supervising or managing a team

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Chinese restaurant manager 中餐馆

-need know to place order 需要服务顾客，会推荐菜色

-work team 要有合作精神

-arrangment order and table 需要会合理分配座位和订单

- learned chinese written 需要会华语

-service with customers ,提供良好的服务态度于客户

-arrangement with colleagues 同事之间需要有沟通

Any requiryment ple contact us to make appointments for interview

The Senior Manager plays a pivotal role in supporting the Assistant Director (Policy & Administration) in policy review, digitalisation and strategic planning related to PA registered Trainers/Private Operators, courses, Interest Groups (IGs), and IG leaders. The responsibilities include monitoring the management of Trainers, IGs, case management, and course modules within the onePA system and future IT systems to facilitate effective community outreach. Additionally, the Senior Manager is responsible for maintaining records of quality service cases, overseeing feedback management from internal and external stakeholders, managing audits, and addressing audit observations to enhance the quality of training providers.

Furthermore, the role involves administering the Appointment and Renewal of Talent Advisory Panel members, overseeing the management of PA registered Trainers and Private Operators, identifying their training needs, and coordinating workshops to upgrade their skills and competency. The Senior Manager is also tasked with collating and reviewing regular reports on course participation and IG membership, generating data from the onePA/IT system for operational purposes, and preparing reports and materials for division/section meetings, presentations, and other briefings/workshops.

In addition, the Senior Manager liaises with PA registered Trainers/Private Operators, and Constituency Office Staff to align PA key messages, communicates with internal and external stakeholders on the dissemination of information and policies, and ensures the smooth operation of day-to-day office and administrative functions. Supervisory responsibilities include ensuring team compliance with Government Instruction Manual on Procurement rules and regulations, monitoring the Division's and team's budget utilization, guiding the Manager to optimize resource utilization, and overseeing the update of office inventory, maintenance of office equipment, and disposal of documents after the mandatory period.

Finally, the Senior Manager assists in other projects and duties as instructed by division's senior officers/management.

Knowledge & Skills

Minimum     

-     Demonstrates strong leadership and possess good co-curricular activities involvement

Desired       

-     At least 3 years of relevant working experience in policy development and implementation and/or quality service management work and/or work in people related field  

-     Possess good written and oral communications skills, analytical thinking and problem solving as well as planning and organising skills

-     Strong in data collation, analysis and presentation

-     Strong in managing and resolving quality service matters

-    Knowledge of 2nd language and effectively competent with computer office software

-    Able to work on weekends and weeknights, when necessary

Purpose and Objective

The Manager of Regulatory acts as an advisor on all legal requirements necessary to maintain import/export operations and Customs licensing. The manager is responsible for managing changes in international trade and political area, to ensure a high level of regulatory compliance. The manager’s signature binds the Company on all Customs-related matters in the region. The manager is responsible for an extended team of regulatory team-members in the region and working in collaboration with internal & external business partners to monitor the conduct of activities for adherence to regulatory import/export procedures throughout the business lifecycle.

Essential Job Duties and Responsibilities

• Stay up to date on changes in customs regulations and requirements, communicating updates to relevant teams and implementing necessary changes to ensure compliance.
• Serve as the primary point of contact for customs authorities, and internal stakeholders regarding all customs-related matters.
• Respond to internal and external audits related to Customs practices/other operations, including working knowledge of TradeFirst program.
• Lead and manage a team, providing guidance, training, and support to ensure optimal performance and adherence to company policies and SOPs. Ensure store operations adhere to SOPs and Licensing conditions, and provide internal training when required.
• Assist to develop process with various internal functions in obtaining import/export licenses, agreements, permits, certification and similar (i.e Customs License, CITES permits)
• Manage customs brokers and outsourcing partners to ensure accurate permit declarations (and HS codes) for imports, bonded movements of duty-free goods, and exports.
• Customs compliance and regulations knowledge of Customs Lot number management for Liquor & Tobacco will be an advantage.
• Collaborate with IT, Business and Transformation team in SAP based application for customs lot management and tracking of customs entry to facilitate compliance and drawback.
• Liaise with Third party warehouse, Resource & Allocation team, Divisions and Freight team to ensure replenishment orders are fulfilled timely.
• Review and audit customs documentation to ensure accuracy and completeness, resolving any discrepancies or issues as needed.
• Monitor and analyse key performance metrics, identifying areas for improvement and implementing initiatives to drive performance and productivity.
• Collaborate with internal departments, including merchants, planning, finance/tax, IT and store operations, to support business objectives.
• Assist with strategic projects, and process transformation projects to improve efficiency, compliance, and cost reduction initiatives.

Key Requirements

• College or University Degree preferred or equivalent work experience
• At least 5 years of leadership experience in import/export Customs and trade compliance management
• Fluency in English
• Proficient in MS Word, Excel and at least one Customs System eg. TradeNet, ICS or similar.
• Ability to actively participate in complex, cross functional projects including setting scope, reaching consensus, executing on task and presenting results
• Detailed knowledge of Bonded Warehouse regimes, FTZ’s, CITES, and Harmonized System Knowledge and experience with applying Quality Improvement Techniques.
• Six Sigma certification, APICs, Supply Chain Certification, and/or other professional certifications will be a plus

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

OUTREACH AND ENGAGEMENT

• Plan, organise and execute events and programs.
• Provide opportunities for people to interact and work together, creating social networks leading to a more cohesive community.
• Assist all partnering place makers with regulatory needs.
• Work with relevant Stakeholders in Wisma Geylang Serai (WGS) and other Government agencies to create a cohesive and intelligible structure to realise the objectives and goals for the place-making ideas.

PROJECT MANAGEMENT

• To assist in the planning and definition of of various projects for the GSPD
• Assist in activity planning and the sequencing of the sub-projects
• Work on the project timeline for the various sub projects
• To create the belt around arts and cultural activities Through engagements with the partnering government agencies, the place making ideas must animate the precinct, rejuvenate structures and streetscapes and bring the diverse community together.
• To be able to integrate arts, culture, activities and creative events in the development project.
• To organize various programmes and events for the various spaces within the cultural belt.
• To handle and manage the Geylang Serai Precinct Development (internal and external) to operational excellence in programming such activities and events.
• To co-ordinate and take charge of the full spectrum of all events and activities. Be very fastidious and mindful of all optics and have eye for detail on creativity, designs and colour combinations.
• Develop and implement creative place-making strategies and creative ideas on cultural and heritage related programmes and activities.

ADMIN, FINANCE & PROCUREMENT

• To assist the AD on all Admin, Finance and procurement matters relating to GSPD
• To work on various quotations and tenders for all sub projects for the GSPD.
• To assist AD to manage all matters within the scope of GSPD
• Support and facilitate the place making commission through all modes of communications and to ensure that all the short and long term plans are well coordinated.
• Pilot and promote engagement efforts in the precinct development neighbourhood programs.

IPOG staff are also to perform the following duties:

To implement meaningful and innovative national and community programmes             

• Scheduled duties to cover weekday night programmes and weekend programmes
• Scheduled to manage and execute national programmes for WGS that requires multiple meetings, rehearsals and planning. Some of these events are Annual Bazaar, Monthly Cultural Events, Bulan Bahasa, etc.

To foster strong partnerships and networks

• Appointed as secretariat to various committees such as Programme Advisory Committee, Precinct Development Inter-Agency Committee, WGS Social Network Committee, Facilities Management Committee, Integrated Programming Committee, Kurnia Operations Committee and M3
• Scheduled to attend monthly CCC and CCMC meetings in the evenings
• Multiple ad-hoc ‘after office hours’ engagements and meetings with MMOs, VWOs and other non-government organisations whom are volunteers and can only meet after work

To assist in facilities management services of common properties at Wisma Geylang Serai

• Scheduled to perform random surprise checks on facilities, security, cleaning and tenants at odd hours

To assist in the day to day operations of Malay Muslim Organisations (MMO) office

• Manage Kurnia (MMO Hub) as and when required of which operating hours are beyond office hours

Other ad-hoc duties not covered under main responsibilities and duties.

• Performs other duties assigned by the General Manager and Senior Officers of WGS

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

A Day in the Life

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

Who We Are Looking For

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

A Day in the Life

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

Who We Are Looking For

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills