Details of the Division and Team:
The key responsibility of the role is to manage cash operations for Singapore and Hong Kong location.
Candidate is expected to have a deep understanding of the evolving industry trends for core operations products and processes especially for Singapore and Hong Kong. Roles and responsibility involve the following aspects,
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
- Flexible benefits plan including virtual doctor consultation services
- Comprehensive leave benefits
- Gender Neutral Parental Leave
- Flexible working arrangements
- 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement
Your key responsibilities:
- Managing Cash Operations team in Singapore and Hong Kong, and lead the team in delivering excellent support to business and client.
- Provide oversight for adequate production controls and escalations, and proactively managing internal and external audits.
- Proactively driving consistent, standardized, efficient and effective risk and control standards, as well as regulatory compliance
- Drive issue resolution or options articulation around any problems or challenges that crop up in the course of execution of above initiatives.
- Executing Cash operations transformation agenda, to build scalable and sustainable operations and achieving cost target. Working with key stakeholders, partners to drive on time and quality execution
- Drive effective and efficient operating model, includes nearshoring and offshoring.
- In assistant to the APAC cash operations head, act as an escalation channel for relevant operational issues. Partner with stakeholders and IT partners to consistently improving our production stabilities.
Your skills and experience:
- Minimum 12 years’ experience in a financial services organization with proven experience in Cash and Payments-related Products & Operations
- Proven knowledge of different business processes across cash functions and locations in the Asia Pacific region
- Proven ability to lead and manage teams in Singapore and Hong Kong
- Minimum a bachelor’s degree
- Technical and commercial understanding of the Operations Products as well as Operations processes.
- Proven organizational skills with ability to manage teams across geography
- Ability to analyze and able to demonstrate flexibility and take ownership regarding problem solving
- Ability to work in tight deadlines fast-paced environment.
- Manage complexity and ambiguity well with proven skills to take leadership in managing risk and control within an operational setup
- Entrepreneurial thinking and acting at all times, taking ownership for instigating and executing initiatives
- Working knowledge of automation toolkit and Robotic Process Automation
- Working knowledge of human centered design/ design thinking
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.
How we’ll support you:
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
Deutsche Bank & Diversity
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
