Total 1,725 process improvement manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Title: Full-Time F&B Operations Manager

We are seeking a dynamic and experienced F&B Operations Manager to lead daily operations and drive excellence in our food and beverage establishment. If you’re passionate about customer service, team management, and operational efficiency, we’d love to hear from you!

Key Responsibilities:

• Oversee daily F&B operations, ensuring quality service and compliance with health and safety standards.
• Recruit, train, and manage staff, fostering a positive and productive work environment.
• Handle customer feedback, ensuring high levels of satisfaction and loyalty.
• Monitor budgets, control costs, and prepare financial reports to optimize profitability.
• Manage inventory, supplier relationships, and stock levels.
• Implement marketing strategies, promotions, and seasonal offerings.
• Ensure food and beverage quality meets or exceeds company standards.
• Address operational challenges and maintain seamless service during peak hours.

Requirements:

• Proven experience in F&B management or a similar leadership role.
• Strong organizational, problem-solving, and communication skills.
• Ability to thrive in a fast-paced environment.
• Knowledge of financial reporting, budgeting, and inventory management.

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

RESPONSIBILITIES

Change your day job. Develop insights via meaningful and impact-driven research to grow a culture of giving towards a City of Good.

You will lead a team to conduct social science research and data analytics on individual and institutional giving and prosociality in Singapore, analyse and present insights to inform internal stakeholders and influence external partners, such as government agencies, non-profits, companies and funders.

We seek motivated candidates with the passion to make NVPC an evidence-informed and data-driven organisation, to carry out meaningful work at the intersection of non-profit, public and private sectors and to make a difference at the national level.

Responsibilities

• Lead national research studies and data analytics projects investigating current issues in Singapore's non-profit sector, such as nationwide surveys on individuals' and corporates' giving behaviours and attitudes towards giving, impact evaluation of national programmes, and big data analytics.
• Adopt an evidence-informed approach to design and evaluate programmes and policies in the non-profit sector, such as through data triangulation of relevant sources.
• Support the Director in developing research plans and managing the research team.
• Provide mentorship and research methods training to the research team.
• For each project, responsibilities include conceptualisation and scoping of research topics and questions, designing studies grounded in rigorous research methodologies and ethics, overseeing data collection and analysing research data, and disseminating research findings through reports, presentations, and academic publications.
• Manage partnerships with internal teams (such as other business teams) and external stakeholders (such as government agencies and corporations).
• Communicate research findings and insights to the public and internal/external stakeholders.
• Work with team members to develop manuscripts for academic publications and conferences.

• Postgraduate degree in Psychology, Sociology, Statistics, Economics, or another related field
• Have been in managerial roles leading a research team
• Have led national studies or carried out primary research with large sample sizes
• Have advanced quantitative research experience, including factor analysis, SEM
• Have data analytics/ programming experience, i.e., R
• Proficient in various research designs, methods, processes and statistical analysis
• Good interpersonal and communication skills
• Preferably some knowledge of the non-profit sector

About the Role

Our client, a leading global chemical MNC, is seeking an experienced Regional SCM & Logistics Senior Manager to spearhead its strategic logistics initiatives. This pivotal leadership role involves overseeing regional hubbing, supply chain consolidation, and optimize logistics efficiency and ensure smooth operations across multiple locations. You will play a crucial role in leveraging data analytics, negotiating with suppliers and driving continuous improvement in a dynamic and fast-paced environment.

Key Responsibilities

• Strategic Logistics Management: Lead and implement logistics strategies, focusing on setting up a regional hubbing.
• Data-Driven Decision Making: Use advanced data analytics to evaluate logistics performance, identify trends, and drive actionable improvements for cost reduction and operational efficiency.
• Supplier & Forwarder Negotiation: Manage key relationships with third-party logistics providers (3PLs) and forwarders to negotiate favorable terms and ensure high service levels.
• Logistics Software Proficiency: Implement and manage logistics management software to enhance supply chain visibility, track shipments, and streamline operations.
• Continuous Improvement: Collaborate with cross-functional teams to drive process improvements, optimizing logistics workflows and elevating overall supply chain performance.

Qualifications

• Bachelors degree in Supply Chain Management, Logistics, Business Administration, or related fields.
• 20+ years in logistics or supply chain management, with a proven track record in regional hubbing, B2B sectors (preferably in chemical, manufacturing, or industrial sectors).
• Deep knowledge of data analytics to make key business decision.
• Strong problem-solving, decision-making abilities, and continuous improvement mindset. Capable of managing complex logistics operations in a fast-paced environment

Why Join?

• Take ownership of strategic logistics operations that directly influence supply chain efficiency across multiple regions.
• Work closely with leadership teams focused on innovation, excellence, and driving logistics transformation.
• As part of a global organization, there are ample opportunities for professional development and career advancement.

If you are an experienced logistics leader with a passion for data-driven decision making, process optimization, and delivering excellence in regional hubbing and supply chain management, we want to hear from you!

Apply now to join a transformative role and lead the future of logistics at a global chemical leader.

EA Registration Number: R1105304

EA License Number: 15S7709

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

(Location - Bedok)

Highlights:

• AWS + VB
• Reporting to GM
• Tax compliance and planning
• Singapore Tax & Regional Tax Support

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

You will be part of the People Relations team that focuses on building a strong and positive culture, healthy work environment and high performing teams through governing and guiding the employer – employee relationships and other people related matters. This role reports to Manager, People Relations.

Job Responsibilities

You will be responsible for the following:

• Build relationship with stakeholders as a trusted HR partner through professional advice on HR policies and procedures, and employment legislations
• Support the effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services
• Guide managers in handling a range of staff matters including performance and disciplinary matters in an objective, fair and transparent manner aligned with the Alexian culture
• Support employees and managers in HR-related enquiries
• Support and facilitate performance reviews, as well as engagement surveys with business leaders.
• Navigate the execution of processes in accordance with policies, obtaining relevant approvals and opinions where required
• Analyse issues raised with consideration of differing perspectives from various stakeholders
• Document information, outcomes and processes, ensuring these are securely stored in accordance with policies and procedures
• Participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• At least 5 years in human resource function
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels
• Resourceful, strong initiative and self-motivated
• Excellent critical thinking and analytical skills
• Sound knowledge of Employment Act and Labour Laws

Note: this is a 2-year contract role with possibility of conversion

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Key Responsibilities:

• Coverage for a portfolio of banks/NBFI in Singapore and in the RCEP region.
• Pitching for cash, trade, loans, treasury and capital markets products which include collaborating with internal stakeholders, head office and its overseas branches to deliver high quality services and solutions.
• Experience in loan syndication origination/ trade finance products / participation in the banks/NBFI segment would be an added advantage.
• Prepare detailed credit applications - including financial analysis, credit risk evaluation, annual account review and continuous credit monitoring in order to maintain a robust and profitable portfolio.
• Ensure regulatory compliance is met and practices are in line with Bank’s policy guidelines.
• Prepare information memo, executive summaries and other reports for Parent Bank’s financial and regulatory submission process.
• Ensure all required covenant provided such are in place throughout the life of the syndicated loan.
• Manage clients’ ongoing activities and enquiries on accounts and transactions.
• Able to formulate system and work processes and process improvements for a holistic approach to operational and projects’ requirements.
• Ensure all terms and conditions precedent of facility agreement are met before execution of any requests from borrower.
• Co-ordinate / Participate and Support various enhancement projects such as procedure enhancement, formulation or ad-hoc projects.

Requirements:

• Degree holder in Business Administration, Finance, Economics, Accounting or other related discipline.
• Act as liaison to support Treasury/ Accounting through holistic balance sheet analysis and funding modeling.
• Good understanding of market practice in Syndication Loan Administration and Operations, especially with Syndication Agency roles would be more preferred.
• In-depth knowledge in financial documents, and good ability to interpret legal documents.
• Familiar with credit evaluation process, loan accounting and policy
• Prepare reporting for various internal and external constituents.
• Knowledge of credit analysis and strong client network will be an advantage.
• Self-starter possessing at least 5 years of relevant FI or credit analysis experience in large banks or non-bank financial institutions is preferred.
• Sharp business acumen and proficient in capital markets products knowledge, as well as acutely attuned to loan market information/trends.
• Excellent communication skills with ability to work under pressure.
• Good team player who is driven, pro-active with positive attitude and comfortable with a dynamic environment.
• Above 3 years of Trade Finance experience specialising in Documentary Business is preferred.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Izz Lokman (EA Personnel Reg. No. R24124828, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Izz at 89193200 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Position: Restaurant Manager

• Salary: S$ 3500.00 – S$ 4300.00
• Working Days & Hours: 5 days work week
• Working Location: Chinatown (New opening)

The restaurant:

Join us at Yān Huo, a new chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Be part of the Yān Huo family.

A concept by Fleursophy Group

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

2. Display Leadership to create a motivated working environment for the team.

3. Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

4. Project and set monthly KPI

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Regularly review product quality and research new vendors

7. Organize and supervise shifts

8. Appraise staff performance and provide feedback to improve productivity

9. Ensure compliance with sanitation and safety regulations according to government regulations.

10. Control operational costs and identify measures to cut waste

11. Generate reports on weekly, monthly and annual revenues and expenses

12. Promote the brand in the local community through word-of-mouth and restaurant events

13. Train new and current employees on proper customer service practices

14. Lead in implementing policies and protocols that will maintain future restaurant operations

Job requirements

1. At least 2 years in a supervisor/managerial position in F&B industry

2. Motivated (Leadership), result-oriented(result-driven) and a fast learner

3. Good organizational and planning abilities

4. Excellent interpersonal and communication skills

5. Computer literate and with excellent interpersonal skills

Highlights:

• East
• AWS + VB
• Reporting to GM
• Tax compliance and planning
• Singapore Tax & Regional Tax Support

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for Panasonic group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

(Location - Bedok)

Highlights:

• AWS + VB
• Reporting to GM
• Tax compliance and planning
• Singapore Tax & Regional Tax Support

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Responsible for overseeing the restaurant's profit and loss, and implementing effective cost control measures.
• Manage the restaurant's budget and financial forecasts to meet or exceed management expectations.
• Prioritize increasing revenue and covers to maximize profitability, while also focusing on cost control.
• Oversee daily restaurant operations to ensure smooth and efficient service.
• Regularly review and enhance the restaurant's performance through cost analysis and process monitoring.
• Ensure food safety and operational standards are maintained, providing a safe and welcoming environment for customers.
• Meet customer expectations by delivering professional, efficient service and addressing service issues with tact and diplomacy.
• Drive operational efficiency by leading and supporting the service culture to maximize customer satisfaction.
• Manage labor costs through effective staff scheduling and leave monitoring.
• Participate in the hiring process by identifying and selecting candidates for junior positions.
• Handle staff counseling and recommend disciplinary actions, including termination, when necessary.
• Supervise, mentor, and manage supervisors and service staff to optimize manpower use.
• Oversee all administrative tasks related to the restaurant.
• Perform other duties as assigned by the Area Manager.

Job Specifications:

• Minimum 5 years of management experience in the Food & Beverage industry.
• Strong leadership skills with the ability to manage and motivate service staff.
• Excellent communication and interpersonal skills, capable of building lasting relationships with guests.
• Strong organizational and management abilities, with the capacity to lead and inspire a team.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

We are seeking motivated and experienced Duty Manager to join our team!

In this dynamic role, you will be the face of our hotel during your shift, ensuring smooth operations and exceptional guest service.

Responsibilities:

• Overseeing all aspects of Front Office operations, including check-in/check-out, room assignments, and guest billing.
• Leading and motivating the Front Office team, providing coaching and ensuring adherence to high standards.
• Resolving guest concerns and complaints promptly and professionally, going the extra mile to ensure guest satisfaction.
• Managing hotel security and emergency situations, maintaining a safe and secure environment.
• Preparing reports, monitoring financials, and optimizing room revenue.
• Collaborating with other departments to ensure seamless guest experiences.

Qualifications:

• Minimum 2-3 years of experience in a hotel front office environment, preferably in a similar role.
• Strong leadership skills with the ability to motivate and delegate tasks effectively.
• Excellent problem-solving and decision-making abilities, with a focus on guest satisfaction.
• Impeccable communication and interpersonal skills, with the ability to build rapport with guests and staff.
• Proficiency in hospitality management software (Opera Cloud) is a plus.
• A flexible and positive attitude, with the ability to thrive in a fast-paced environment.

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

F&B Operations Manager

Job Responsibilities:

• To oversee outlets operations and ensuring the outlet profitability and operational efficiency.
• Analyze financial performance to formulate, develop and implement plans to improve sales and profitability of the Company.
• Monitor, measure and report on Food Court development plans and achievements within agreed formats and timescales.
• Create a sound and strong working relationship with all staffs.
• Able to manage all controllable and uncontrollable expenditure of the assigned outlet within the Company’s directions.
• Ensure quality of food, quality of customer service and cleanliness of the outlet and maintained consistently at all times.

Requirements:

• A strong passion for food & beverage.
• Strong analytical skills.
• Leadership with strong influential and coaching skills.
• Good interpersonal and communication skills.
• Training will be provided for candidates without relevant working experience in Food & Beverage industry.

CENTRAL REGION - Near shenton way

• Must have shipping industry experience
• Basic + AWS + VB

Job purpose

The Corporate Branding & Strategy Division has been newly established to enhance MOL's branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

With over 10 group companies in Singapore, MOL (Asia Oceania) Pte. Ltd. (MOLAO) serves as a key regional hub, supporting group companies in Southeast Asia and Oceania.

The Assistant Manager in the Corporate Branding & Strategy Division will work closely with direct manager to develop and execute communication plans by following strategy and direction. Our primary mission is to enhance brand value and build a positive reputation for the MOL brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Duties and Responsibilities

Branding

• Collaborate with managers to develop and execute brand communication plans.
• Create, manage, and update brand communication guidelines and workflows.
• Execute brand communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Develop, manage, and update regional branded materials and global assets provided by HQ (Tokyo).

External Communication

• Develop and manage annual communication plans and projects.
• Execute communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Research, propose, and implement new or improved communication methods (e.g., website, regional social media strategies, and other touchpoints).

Internal Communication

• Develop and execute internal communication plans, including events, to enhance transparency and engagement.
• Foster employee understanding of MOL's brand value, operations, talents, and opportunities across Asia and Oceania.

Crisis Communication

• Follow crisis procedures as instructed by GHQ.
• Support GHQ upon request.
• Provide regional crisis communication guidance and training to employees.

Manage relevant outsources and partners:

• Lead and/or assisting to manage outsourced vendors and partners to execute communication plans, ensuring adherence to schedule and budget.

Job Requirements

• Degree or diploma in communication, branding, marketing, or a relevant field (advantageous).
• Must hv experience in shipping industry
• Digital Communication: Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Basic Salary + Fixed Allowances (UP$3300) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

This role will assist in designing, implementing, and administering Organisation Development & Learning strategies and initiatives that enhance the overall performance and effectiveness of the organisation.

Roles & Responsibilities

1. Onboarding Support

• Facilitate at new hire orientation.
• Schedule and co-facilitate Cultural Onboarding Programme for all employees.

2. Employee Engagement

• Plan and co-ordinate employee engagement sessions

3. Training and Course Administration

• Design and facilitate workshops, training programs and team-building activities that promote employee development and collaboration.
• Provide course administrative support, including coordinating with stakeholders and managing payment arrangements.

4. Learning Systems and Reporting

• Manage the learning system, including curating collections, course assignments, resolving activation issues, and addressing course-related inquiries.
• Refresh Monthly Learning Dashboard and incorporate latest metrics and performance insights

5. Support HR Communication

• Support HR and senior leadership to implement change management initiatives, including communication plans to ensure smooth implementation of organisational changes

6. Company Event Coordination and Wellness Program

• Facilitate Wellness meetings and manage communications for wellness and CSR initiatives.
• Collaborate with key stakeholders for company-wide events such as Dinner & Dance.

7. Analyse and Evaluate

• Assess training outcomes to measure goal achievement, behavioral changes, and organizational benefits for continuous improvement.

8. Project Support

• Support the implementation of Organisation Development and Learning projects, as needed.

Requirements

• Diploma or Bachelor's degree in Human Resource Management or related fields.
• Minimum 3 years experience in Human Resources, Learning, and/or Organisation Development.
• Strong verbal and written communication skills with the ability to interact effectively with employees at all levels.
• Proven track record of managing tasks responsibly and working independently.
• Analytical, goal-oriented, and detail-focused.
• Passionate about people development.
• Demonstrates a proactive, resourceful, and collaborative approach to work, coupled with excellent problem-solving skills.
• Proficient in Microsoft PowerPoint for course development and Excel for descriptive analysis and reporting. Experience with Canva Pro is highly desirable.

Information

Only shortlisted candidates will be notified.

The level of appointment will depend on the qualifications and experience of the candidate.

Reg No: 96C4864

EA License No: R22110839 PHANG SOON SIANG, ALOYSIUS

Position: F&B Manager (Japanese speaking)

Job Id: 19434

Job Description

My client is looking to start up a F&B business in Singapore, selling bento boxes.

- To oversee the Central Kitchen which will be supporting 3 outlets
- To oversee the 3 outlets.
- The proposed concept is that of a simple take away food box (bento box) with soup. At the outlet, the staff will only need to pack and sell. Only item that is kept warm/ heated is the soup.
- Candidate will need to know the preparation process in the central kitchen but the daily preparation of food will be done by a kitchen helper/ hand.
- Will be in charge of stock as well as procurement.
- Ensure compliance with health, safety and hygiene standards

Job Requirement

・Proficient in business-level Japanese to build and coordinate relationships with internal/external Japanese speaking stakeholders and Interpreted between Japanese and English
・Will need to attend training and be able to assist in the setup of the central kitchen
・Managerial or supervisory experience in F&B/ Central Kitchen is required

Interested applicants please send your resume to [email protected] with email subject header “Job Application for F&B Manager (Japanese speaking) - CK Job ID: 19434".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

IAG Shared Service Department is responsible to provide the functional support to IAG Group. The Finance section within IAG Shared Services also supports the Income Insurance Group Finance requirements

You will be a part of the IAG Shared Service Department who serves as integral part of defining and implementing strategy based on the direction of the IAG Group. You’ll lead and manage the Finance Shared Service and responsible for the timeliness and accuracy of deliverables in accordance with the service levels agreed with its customers and Income Insurance Group finance requirements.

Responsibilities:

• Be responsible for the operational performance and service standards of the Finance Share Service function, which includes treasury management, finance operation (including but not limited to accounts receivables and payables), budgeting and forecasting, financial reporting, tax related matters, regulatory reporting for the IAG group and its subsidiaries and share service customers, and drive the organization’s strategy
• Ensures accuracy of financial data submitted, and strict adherence to the monthly, quarterly, and yearly service levels (i.e deadlines, requirements etc) to IAG CEO, customers, stakeholders (e.g. subsidiary regulators, agents etc) and Income Insurance Group Finance.
• Provides meaningful and in-depth financial analysis on business performance, cost management and KPIs, including reporting to IAG Holding Company and subsidiary Boards and Income Insurance Group Finance as required
• Coordinate development of business planning, target setting and budgets of both IAG group, subsidiaries and IAG customers as required
• Ensure adherence to applicable regulations, guidelines and standards
• Drive continuous process improvement initiatives to strengthen and optimise work processes to achieve finance excellence.
• Ensure a robust Internal control environment for both the IAG share service, the IAG Group, its subsidiaries and its customers
• Excellent business partner to key stakeholders
• Responsible for Board meeting deliverables
• Play a key role in talent development and driving Income Insurance Group and IAG Shared Services Finance agenda

Requirements

• Degree or equivalent qualification or professional certification in accounting, business accounting or finance with at least 8 years of working experiences
• Experienced finance leaders with a proven track record of leadership in a shared services management, with a strong sense of accountability and able to work independently
• Candidates with experience in the insurance industry, financial advisors’ firms or a shared service environment are highly preferable
• Exceptional communication and interpersonal skills, able to quickly establish credibility and rapport
• Experience in change management and process improvements

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of F&B.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Senior Assistant Director of Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Senior Assistant Director of Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Director of F&B.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the F&B Management Team.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 + Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate: (Fulfill ALL 4 Criteria)

1. Min 6 years working experience in ISO17025 laboratory

2. Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

3. Fine with roster shift working days & working hours.

4. Basic salary capped at $6,500 basic

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

The Ecommerce Logistics & Operations Manager is responsible for overseeing the operational aspects of the ecommerce business, including logistics, warehouse management, order fulfilment, and inventory control.

This individual will ensure that all processes run smoothly and efficiently, particularly during peak periods, while maintaining a high level of customer satisfaction.

YOUR NEW JOB

• Manage all logistics & warehouse operations - ensuring the timely receipt of incoming shipments.
• Oversee the order fulfilment process (including packing & dispatching) - to ensure timely &accurate deliveries.
• Hire, train, and manage temp/part-time packer staff during peak periods - ensuring operational efficiency.
• Manage inventory levels - working closely with the warehouse team to monitor product availability to avoid stockouts and overstock.
• Develop & implement standard operating procedures (SOPs) - for warehouse & logistics operations.
• Ensure compliance with health & safety regulations in the warehouse & fulfilment centers.
• Establish & maintain strong relationships with shipping & logistics partners - to ensure cost-effective & efficient order processing.
• Collaborate closely with the Customer Service team - to address order-related issues & ensure smooth customer experiences.
• Troubleshoot and resolve operational issues - quickly and effectively, ensuring minimal disruption to Ecommerce processes.
• Track and report key performance metrics - related to logistics, warehouse management, and order fulfilment.
• Collaborate with internal stakeholders - to continuously improve the Ecommerce operational workflow.

WHAT IS NEEDED FROM YOU

• Minimum 4 years of proven experience in Ecommerce operations, logistics, & warehouse management
• Experience managing teams, particularly during peak operational periods
• Knowledge of inventory management systems and fulfilment technologies
• Experience working with third-party logistics providers and shipping partners
• Able to lift bulky cartons up to 5kg and capable of standing for extended period of time
• Strong organizational and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication & interpersonal skills

WHAT WILL MAKE YOU STAND OUT

• Hands-on experience with Ecommerce platforms (e.g., Shopify)
• Experience working in the Leathercraft, Leather goods or Fashion industry
• Worked in fast moving SME

F&B - Assistant Outlet Manager(Kitchen Cook Operation)

$2700 to $3000

5 days work

50 working hours per week

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Responsibilities:

Client & Stakeholder Management:

• Unprecedented business growth, working on an exceptionally exciting account with a Client recognised globally as a leader in their industry, you will be personally committed to building your knowledge of their business and relationships with stakeholders to implement strategies and projects to best support our success
• Advanced EQ and interpersonal skills will give you an edge when developing and managing relationships. Reading between the lines, maintaining a solution oriented approach and having a keen sense of empathy will enable you to function in a fast moving and high volume environment, with the trust of your stakeholders
• Able to navigate a highly matrixed organisation with finesse and balance Clients / stakeholders competing priorities, effectively evaluating and executing independently
• A people person, you’ll understand the value of true collaboration and build strong relationships with our HQ, peers and our accounts vendors / partners / project peers (eg, food, security, IT etc)
• Responsible for achieving all KPI’s and SLA’s in the Client contract through continuous delivery of exceptional quality service
• Ensuring that messaging is consistent and in line with your supervisor's direction, responding to client inquiries and concerns promptly, and with courtesy and enthusiasm.
• Building relationships by engaging clients in authentic, personable conversation. Take ownership of customer concerns and proactively seek to resolve them timely.
• Provide end to end service; take responsibility and accountability.

Operations:

• Responsible for the delivery of all hard services including supervision and oversight of subcontracted services
• Collaborates with Lead Technical Service Coordinator/FM to manage the budget for site including support for project works
• Promotes high level of satisfaction among client users by promptly responding to their service requirements.
• Assures prompt response by other team members and selected contractors to exceed customer expectations at all times
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellence in customer service and delivery
• Management of the Building Operation System (smart building management)
• Understanding of the critical MEP systems on site including UPS, generator, fire alarm etc. with an ability to support client security teams and their systems
• Ensures compliance with local legislative requirements, JLL and client best practice, policies and procedures.
• Develops a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality of service.
• Develops a close working relationship with all of the vendors under
• Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs
• Communicates in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs
• Leads monthly management meetings with relevant vendors
• Collaborate with other Real Estate and Workplace Services (REWS) functions to ensure the delivery of major/minor capital works projects
• Must be prepared to be on call and work out of normal working hours where applicable

Finance

• Ensure that annual capex & opex budgets are prepared within the required timescales and relevant commentary is provided
• Manage overall project dependencies and ensure project deliverables stay on-budget.

Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment at all times.
• Ensure compliance with statutory regulations on fire, health and safety standards (as required).

Requirement:

The person we need will know:

• Minimum 5 years of experience in control systems, controls engineering, IT and Smart buildings related field.
• Degree or Diploma in Engineering.
• Effective communication skills including verbal, written and presentation skills
• Proven ability to work effectively both independently and in a team based environment
• Experience within a fast paced multi-cultural global organization would be beneficial
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multi-tasking and organizational skills

The person we need will be:

• Confident, clear and comfortable communicating with diverse groups at all levels of the organisation
• Able to understand whether a high-level concise update is required or detailed analysis and insight
• Thoughtful and concise in written comms, with an eye for detail, always thinking a step ahead and aware of others perspectives
• Self motivated, high energy and a natural people person who enjoys collaborating
• Familiar with matrixed reporting lines, able to manage, prioritise and re-prioritise effectively
• Calm in stressful situations, rational and logical under pressure and adaptable to rapidly changing situations
• Goal oriented, able to maintain focus on deliverables in a high volume and high growth environment

We are looking for a self-driven and experienced Group Commercial & Agency Management Assistant Manager for one of our shipping clients, covering the Oceania and Southeast Asia (SEA) regions. This key role involves managing shipping agencies within the company’s regional agency network and supporting shipping-related investment projects in strategic markets. The ideal candidate should have at least 2 years of relevant experience in corporate management within the container shipping industry.

Key Responsibilities:

• Regional Management: Manage a portfolio of countries in the Oceania & SEA region, focusing on agency corporate governance, performance management, and commercial activities.

• Agency Setups: Lead and execute agency setups in countries within Oceania & SEA, ensuring compliance with local regulations and company’s corporate standards.

• Performance Enhancement: Drive agency performance including productivity, cost-effectiveness, and local revenue enhancement in alignment with established KPIs.

• Stakeholder Coordination: Coordinate with Business units/ stakeholders to implement actions that elevate agency performance within the region.

• Financial Oversight: Work closely with the Agency Finance Controller on financial matters, including budget execution, operating expenses, and dividend declarations.

• Strategic Initiatives: Lead transformation initiatives and contribute to strategic planning discussions to drive continuous efficiency improvements within the region.

• Analytical Support: Provide research, financial, and analytical support for business decisions, strategic initiatives, and project execution in Oceania & SEA.

• Partnership Management: Manage relationships and communications with local partners on corporate matters to ensure good governance and sustainable partnerships.

Qualifications:

• Bachelor’s degree in related disciplines.

• At least 2 years of experience in corporate management, preferably in container shipping.

• Strong communication, problem-solving, and interpersonal skills.

• Demonstrated ability to manage complex projects and drive performance improvements.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!