Total 3,470 qa manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Assistant Restaurant Manager

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 7000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting on a monthly basis for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Title

Restaurant Assistant Manager

Occupation

RESTAURANT MANAGER

Job Description & Requirements

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description & Requirements

- Assist to welcome guest

- Prepare bar mise-en-place

- Provide table service

- Assist in maintaining the cleanliness of restaurant

- Order taking, serve food and clearing of table

- Cashiering

- stock ordering and management

- Planning of manpower and scheduling

- Assiting in admin and petty cash filing

Start Date: Immediate

Meals provided

• Monitor employee teamwork and guest satisfaction on a daily basis.
• Ensure overall store image is maintained and the brand is well represented at all times.
• Manage service manpower planning, including planning on weekly duty roster to ensure optimum use of manpower.
• Supervise all service functions and operations in the outlet.
• Train, guide and motivate service staff.
• Communicate daily and act as liaison between staff and superiors.
• Responsible for daily opening and closing duties in the outlet and ensure proper execution.
• Perform stock inventory.
• Handling of daily sales transactions and cash float.
• Ensure overall outlet cleanliness and housekeeping.
• Administer all paperwork effectively.
• Assist Outlet Manager in the execution of his/her duties and takes over some of the routine tasks during his/her absence.
• Minimum 2 years of supervisory experience in F& B restaurants or similar.
• Passionate in Customer Service & F&B.
• Willing to perform shifts work and work on weekends and public holidays.

Responsibilities:

• Develop, review, and administer HR policies, processes, and programs in the areas of recruitment, onboarding, learning & development, compensation & benefits, performance management, and exit management.
• Act as the owner and custodian of the HR system for the effective and efficient management of HR-related data
• Assist with manpower planning and budgeting, including resource planning for the purpose of business continuity.
• Partner business managers on succession planning, talent management, and development
• Act as the HR subject matter expert, and support business managers to ensure that HR processes are aligned with regulatory requirements.
• Drive and execute employee engagement activities to sustain a cohesive and high-performance workforce.
• Support the management with the fair management of employee grievances if any.
• Responsible for the discharge of HR administrative duties, including employee data management, leave management, HR documentation, filing, etc.
• Manage the entire office.

Requirements:

• Diploma or Degree in Human Resource Management.
• At least 5 years similar experiences.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23696

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Restaurant Manager duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Responsibilities:

• Lead delivery, maintain strong engagement with our clients, communicate clear and focused messages to different parties, and facilitate interactions between the different teams and stakeholders.
• In charge of recruiting, up-skilling, and mentoring team members.
• Vendor and Stakeholder management.
• Delivery/Project Management - End-to-End operational oversight, from project proposals, and project kick-offs, up to the management of regular invoicing
• Account management - Building long-term relationships with Organization’s valuable accounts
• Manage the team on projects implementation and support

Profile

• Minimum Bachelors Degree in any discipline
• SAP experience in various industries such as Retail/ Banking/Healthcare /Property/Manufacturing, etc
• Minimum 10 years of of regional SAP experience in project implementation
• Must have experience in S/4 Hana & deep understanding of SAP Functional Modules
• Strong integration working experience with other SAP modules
• Technical knowledge in various technology and project management tools.
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity, and your strength of proposal.
• Project Management and Team management experience
• Good to have Project Management certifications (Prince, PMI)
• Good communication skills
• Mandarin language is an added advantage
• Overseas traveling is required

Kotuwa is awarded by Bib Gourmand from Michelin. We are seeking for a Restaurant Manager to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.

As the Restaurant Manager, you will be responsible for assisting the Executive Chef and General Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

Job Description

• Oversees and manages daily operations of the outlet/restaurant to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance.
• Formulation of standard operating procedures and implementing the system and policies for efficient operations.
• Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables, splitting tables, database building and management of back-of-house matters.
• Monitor and report sales, quality and service performance of the outlet.
• Develop and implement effective marketing and promotion strategies for F & B to achieve financial target.
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation.
• Take ownership of the regular clientele.
• Responsible for induction training and on the job training of new employees and also newly promoted staff.
• Handle all food and beverage items during preparation.
• Manage stock levels of food and other related utensils and cutleries.
• Assist in weekly scheduling of staffs according to the labour guidelines and fluctuation in sales.
• Perform daily inventory check to ensure maintenance of stocks.
• Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times.
• Routinely clean Counter Area, Dining Area, Cashier Area etc.
• Manage the floor staffs.
• Other adhoc duties as and when assigned.

Job Requirement

• GCE N / O Level onwards
• At least 3 years of relevant experience as a Restaurant Manager in F&B Industry.
• Preferably with working in the casual restaurant
• Able to lead a team of people under your care in the Front of House (FOH)
• Able to multitask and work efficiently under pressure
• Good communication and customer service skills

Staff Benefits

• Basic Salary + Birthday Leave + Employee Discount
• Staff meals will be provided
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The Senior Manager, Community & Neighbourhood Hubs drives, formulates, plans, designs and review the objectives, programmes and operations of the Community and Neighbourhood Hubs within the Cluster to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Community and Neighbourhood Hubs within the Cluster. He/She also collaborates with the community partners and volunteers to develop community engagement and outreach plans that would engage and benefit both clients and the community.

RESPONSIBILITIES

• Manage and supervise the Community and Neighbourhood Hubs operations in pursuance to MINDS and the Clusters overall vision and objectives
• Ensure the programmes in the Community and Neighbourhood Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include drop-in services, community engagement, direct care services, Social Enterprises and Employment Development
• Provide trans- or multi-disciplinary case management inputs for the programmes and activities within the Cluster
• Provide guidance, mentoring, supervision to the Asst Manager, Community and Neighbourhood Hubs on the management of their programmes
• Oversee the budget planning and execution of the Community and Neighbourhood Hubs within the Cluster
• Manage the use of resources allocated in the Community and Neighbour Hubs within the cluster
• Review funding proposals for delivery of services for the programmes in the Community and Neighbourhood Hubs within the cluster
• Work with the Senior Manager, Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently
• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community

• Degree in any discipline with at least 5 years of relevant experience
• Effective and good interpersonal and communication skills
• Motivated and able to work independently
• Passion to work with people with intellectual disabilities

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Highlights:

• Industry: Hospitality (Hotel)
• Nearest MRT: Dobhy Gaut (5 Mins walk)
• Remuneration: Up to $3300
• 6 days work week -
  Rotating Shift: 7am – 3pm OR 3pm – 11pm.
• AWS + Performance Bonus

The Challenges:

• Collaborate with various departments on guests' special requirements and requests.
• Identify and resolve deviations and irregularities related to front office services.
• Develop operations plans for front office operations.
• Implement operating procedures and service standards for front office operations.
• Manage personalised reception services for VIP guests' arrivals and departures.
• Monitor room inventory levels and reconcile discrepancies.
• Manage all room keys inventory are accurate.
• Attend to all incoming emails and follow up actions taken accordingly.
• Review operations reports and/or statistics to monitor and report departmental performance.
• Build guest relationships to enhance return visits.
• Interact with guests to gather feedback on service quality.
• Manage emergency situations.
• Operationalize compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.
• Other ad-hoc duties as assigned by management

What it Takes:

• Minimum Diploma in Hospitality Management
• Minimum of 2 – 3 years of relevant experience in similar capacity
• Able to work well under fast paced environment.
• Knowledge in Opera System is preferred.
• Willing to work 8 hours shift including weekends and PH

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

• BYD by 1826
• 5 Days/44 HourS
• Mutiple locations, near MRT
• Base Pay + Commissions + Incentives

Responsibilities:

• Assist the Restaurant Manager in manpower planning, inventory, maintainance of the restaurant, spervise a team of service crew.
• Plan & schedule roster for the staff
• Order F&B supplies
• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work Closely with events side to disseminate information to service crew and ensure smooth run of the events.
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Cashiering, opening and closing of the outlet
• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

• Certificate/Diploma/Degree in any field
• 5 Years experience in F&B and with supervsiory role
• Ability to work in a fast-pased environment
• Service oriented, cutomer focused
• Process Food Saftey & Hygiene certificate

* Candidate with less experience will be considered for supervisory role.

Only Singapore Citizen needs apply

Only shortlisted candidate will be notified.

Manage day to day restaurant operation;

- Food preparation following food and personal hygienne

- Ingredients stock take and ordering

- Set achievable Sales targets

- Prepare and execute marketing activities

- Manage Customer service/complaints

- Ensure restaurant's compliance to SOP

- Manage restaurant’s profit and loss

Candidate shall

- Have at least 1 year similar experience

- Be willing to work night shifts

- Be willing to work on weekends and public holidays

- Be willing to travel within Singapore

- Be excellent in communication and customer service skills

- Be a team player

Responsible for all sales activities and sales associate job duties, include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

Customers management, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

• Customer service and Sales target focus
• Knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Be involved in stock control and management
• Available to work a variety of hours, which may include evenings and weekends.

Job Responsibilities

Overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, managing staff, and optimising financial performance.

• Schedule and manage employee shifts efficiently to foster a positive and motivated work environment.
• Lead and supervise restaurant staff with good training.
• Monitor and manage the restaurant budget with minimise costs and optimise profitability.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Develop and implement marketing strategies and promotional events with the Marketing Department.
• Assist in store documentation and provide regular updates to upper management.
• Ensure excellent customer service and resolve issues promptly.
• Communicate effectively with staff, suppliers, and customers.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with 2 years working experience in a semi-fine dining restaurant, hospitality management and/or other related field.
• Strong leadership and team management skills.
• Ability to handle challenges and solve problems.
• Acquainted with product offerings and the F&B program.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.