Total 3,774 quality assurance manager job vacancies in F&B / Tourism / Hospitality category in Singapore

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customersSpoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

As the Restaurant Manager, you will oversee the day-to-day operations, ensuring smooth and efficient service while maintaining the highest standards of food quality and customer experience. You will be responsible for managing the staff, controlling costs, and implementing strategies to improve profitability while upholding the authenticity and quality of Korean cuisine.

[Key Responsibilities]

· Operational Management:

- Oversee the daily operations of the restaurant, including kitchen, dining, and customer service.

- Ensure food preparation and presentation meet the highest standards, adhering to Korean culinary traditions.

- Monitor inventory and manage supplies, ensuring the availability of key ingredients, especially those critical for authentic Korean dishes.

- Ensure compliance with health, safety, and sanitation regulations.

· Customer Service:

- Lead efforts to provide excellent customer service, creating a welcoming and comfortable atmosphere for all guests.

- Handle customer complaints and feedback professionally and work on continuous service improvement.

- Develop strategies to enhance the customer experience and increase customer loyalty.

· Staff Management:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Create work schedules, manage shifts, and oversee team performance to ensure efficient operation.

- Foster a positive work environment and motivate the team to deliver top-notch service.

- Conduct regular training sessions on food safety, service techniques, and knowledge of Korean cuisine.

· Marketing & Promotion:

- Assist in promoting the restaurant through social media and digital marketing platforms.

- Coordinate special events, seasonal promotions, or themed nights that highlight Korean culture and food.

- Work closely with the Managing Director to develop and execute marketing strategies aimed at attracting more customers.

· Inventory & Supply Chain:

- Monitor stock levels of food and beverages, ensuring that key ingredients for Korean dishes are available.

- Maintain relationships with suppliers, negotiate contracts, and oversee the timely delivery of goods.

- Implement inventory control measures to minimize waste and optimize resource use.

· Quality Control:

- Ensure all food and beverages meet quality standards in taste, presentation, and freshness.

- Work closely with the kitchen team to maintain consistency in the delivery of signature Korean dishes.

- Regularly review and update the menu in collaboration with the head chef to reflect seasonal ingredients and customer preferences.

[Qualifications]

· Bachelor's degree in Hospitality Management, Business Administration, or a related field.

· Minimum 1+ year of working experience as a Restaurant Manager or similar role, preferably in a Korean restaurant or the F&B industry.

· Strong knowledge of Korean cuisine, culture, and ingredients.

· Excellent leadership and team management skills, with experience managing a diverse staff.

· Solid understanding of restaurant operations, including customer management, and inventory management.

· Ability to handle high-pressure situations, particularly during busy meal times.

· Proficiency in point-of-sale (POS) systems.

· Proficiency in Korean language is preferred to effectively communicate with Korean staffs and Korean customers.

*We regret to inform you that only shortlisted candidates will be notified. Thank you.

Responsibilities:

• Perform quality control checks and generate QC/Halal reports for incoming and outgoing products to ensure that they meet quality and safety standards in accordance to SFA and MUIS regulations

• Perform sensory evaluation for incoming raw materials to ensure consistent quality and for product improvement

• Conduct quality control and Halal inspection for customer feedback

• Provide technical and quality related assistance to other departments, assist in marketing department’s recipe, videos and photo shoot when required

• Perform regular internal and external product quality control and monitor their quality so as to provide timely feedback to category/supplier for improvement

• Compile/archive QC/Halal report related documents

• Assist to maintain, source and purchase QC equipment and consumables when required

• Assist in product development or product improvement sensory evaluation preparations when required

• Assist sales or other departments with product specification, certification and quality related document requests

• Assist to liase with Halal/FSSC/ISO Authority on inspection and renewal of Related Certification.

• Assist on planning and executing Audit schedules

Requirements:

• Minimum Diploma in Food Science, Food Technology or related disciplines

• At least 2 years of relevant working experience in the food industry QC/R&D environment and familiar with ISO/FSSC 22,000 and Halal certifications

• Possess good interpersonal skills, self-motivated & methodical

Independent & a team player

• Proficient in Microsoft Office (Word, Excel & PowerPoint)

• Possess basic cooking skills

Join a dynamic and family-focused organization as an Area Manager overseeing the operations of multiple children's enrichment and fitness centers.

This role is pivotal in creating a nurturing environment for young learners, ensuring smooth operations across all locations, and driving growth through innovative programming and customer engagement.

Key Responsibilities

• Operational Excellence: Oversee the daily operations at multiple centers, ensuring seamless delivery of classes and activities.
• Leadership & Team Development: Recruit, train, and mentor a team of instructors and administrative staff, fostering a collaborative work culture.
• Customer Engagement: Address inquiries and concerns from parents promptly, delivering outstanding service and ensuring customer satisfaction.
• Sales & Marketing Strategy: Drive enrollment and participation by implementing targeted sales strategies and marketing campaigns.
• Facility Oversight: Maintain safe, clean, and well-equipped facilities conducive to learning and play.
• Resource Management: Plan class schedules, allocate manpower, and manage budgets effectively.
• Compliance & Standards: Ensure all operations align with regulatory guidelines and the company’s values.

Qualifications & Skills

• At least 1 year of experience in an operations management role, preferably in education or enrichment.
• Strong leadership, organizational, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with Microsoft Office and Google Workspace tools.
• Passion for working with children and understanding their development needs.
• Problem-solving mindset with a commitment to continuous improvement.

Working Hours

• 6-day work week (Weekends included):Weekdays: 9:00 AM – 6:00 PM
  Weekends: 9:00 AM – 7:00 PM
  1-hour lunch break daily.

Why Join Us?

• Work in a fulfilling environment that impacts the lives of children positively.
• Career progression opportunities within a supportive team.
• Be part of a reputable and growing organization committed to excellence in children's enrichment and fitness.

Application Process

First Konnection – Your Authorized Education Recruitment Partner for this Role

• Streamlined Process: We handle the logistics, so you can focus on presenting your best self.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to showcase your strengths and secure this role.

Seize This Opportunity!

Be part of a mission-driven team shaping the future of children's enrichment and fitness.

If you're a driven leader ready to inspire and grow alongside a dynamic organization, we’d love to hear from you.

Apply now to take the next step in your career!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

3 days in office per week
Job Duties:
To support Grants & funding initiative operational needs.
a) Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
b) Executing policies and processes pertaining to the administration of the funding initiative
c) Communication of the funding initiatives' policies and processes to public sector research performers
d) Liaising with grantees on pre and post award matters
e) Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
f) Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
g) Other ad-hoc duties that may be assigned

Requirements:
a) Bachelor's Degree with 2 years of Grant Admin experience in public sector / policy / planning / governance roles
b) Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
d) Strong problem solving, analytical and systems thinking abilities
e) Resourceful and independent
f) Able to work collaboratively with internal and external stakeholders

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles and Resposibility:

• To manage and oversee the site safety during different phases from set up Event.
• Provide workplace safety and fire safety advice and oversee the fire and safety aspect
• Work closely with the Authority to plan a framework/proposal that can be implemented to meet the event’s needs while keeping in compliance with the regulatory requirement imposed
• Manage and monitor the workplace safety and fire safety for events, and working closely with the appointed contractors to ensure that all tasks are completed according to all regulations.
• Conduct daily site recces and inspections with relevant personnel/contractor as part of work monitoring. To document the daily monitoring and mitigation measures taken after observations where applicable;
• Work with the appointed Technical Team and Site Manager to manage, consolidate and check through the submission (including Risk Assessments) by the appointed contractors and advise on any changes required to meet all agencies regulatory requirements and to ensure all technical drawings are endorsed by the correct authority with necessary permits obtained;
• Create documents which are related to workplace safety and health (WSH proposal and risk assessment) and fire safety requirement for various permits submissions when required by the Authority;
• Provide necessary assistance regarding workplace safety and fire safety issues
• Work as a Team with Site Manager.

Requirement:

• Able to commit from Mid Dec (Short term, 3 months)
• Hold FSM Certification with 3 Years Experiences
• Prossess Class 3 License
• Hold WSHO license with 3 yrs expereince
• Min 2 years Min experiences in WSH Manager
• Preferably expereince in Event setting
• Singaporean / PR only

Working Hours:

• 5 days Work week (may require to work on Weekends, based on schedule)

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As an Assistant Manager, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

The Manager of Risk & Governance will oversee internal controls, governance, and risk management to ensure regulatory compliance. Working closely with the Deputy Director of the Corporate Finance & Compliance team to implement all aspects of developing and implementing a robust risk management framework aligned with strategic goals. Collaborate with key stakeholders to identify and mitigate emerging risks and opportunities.

The ideal candidate will possess strong finance and operational acumen and experience in the non-profit sector, particularly with knowledge of the Charity Act and related regulations.

Duties and Responsibilities:

Regulatory Compliance

· Ensure full compliance with Singaporean laws, regulations, and guidelines, with a focus on charity governance, PDPA, statutory reporting, and other relevant areas.

Policies and Procedure Development & Implementation

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Compliance Training and Awareness

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Risk Management

· Design policies for monitoring and escalating risks, in collaboration with relevant departments.

· Identify and assess enterprise risks, implementing corrective actions and tracking mitigation efforts.

· Maintain documentation for enterprise risk management (ERM) processes.

Internal Audit

· Act as the liaison with external auditors, managing the audit schedule and coordinating with departments to ensure timely completion.

· Overseeing the development of internal audit plans with close coordination with the audit and risk committee.

· Review audit findings and track the implementation of recommendations, ensuring progress updates to senior management, audit and risk committee or board.

· Monitor the implementation of audit recommendations across departments, providing regular updates to senior management and the Audit & Risk Committee on progress and any challenges.

Governance Reporting

· Manage annual submissions of financial reports and governance documents to ensure compliance with the Charities Act.

· Prepare and maintain the Governance Evaluation Checklist in line with Charity Council requirements.

· Stay informed of new regulations, guidelines, and rules issued by the Charity Council or other regulatory bodies and advise senior management on necessary actions or adjustments to governance practices.

Enterprise, Social and Governance (ESG)

· Lead in the development and execution of ESG strategies aligned with the organization’s mission.

· Lead the collection and analysis of ESG data related to operations, volunteer engagement, and program effectiveness.

· Prepare annual sustainability reports for internal and external stakeholders.

Business Continuity

· Work with respective functions to identify key business functions, develop and maintain an up-to-date Business Continuity Plan (BCP) to ensure critical operations continue during disruption.

· Conduct regular BCP training and drills to ensure employees and volunteers understand their roles and test the effectiveness of the plan.

Others

· Support any ad-hoc projects as may be assigned from time to time.

Relevant Experience:

• Degree in Finance, Business Administration, Law, or a related field
• 7 years of working experience with 3 years in audit, risk management, compliance, or governance roles.
• Experience in the Social Service Sector preferred
• Strong knowledge of the Charity Act and relevant regulations

Behaviour Traits & Attitude:

• Excellent communication, interpersonal, and collaboration skills.
• Strong analytical and problem-solving skills to identify and assess risks.
• Strong reporting skills and the ability to make actionable recommendations.
• Strong ethical principles and commitment to upholding high standards of integrity.

We are looking for a Competency & Training Manager for our immediate requirements.

Responsibilities:

· Oversee and take accountability of the Competency Management System of all offshore facilities

· Advise to select external training companies, certification programs, HSE initiatives etc.,

· Establish regulated corporate framework to enable outcomes consistent across all facilities.

· Manage employees pursuing external certifications and/or continuing education programs

· For competency compliance and professional development

· Conduct and lead competency compliance & HSE audit functions across all facilities

· Ensure that all facilities are providing ongoing training programs to maintain operational and HSE competency compliance

Requirements:

Experience in HSE Competency Management System in offshore facilities

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

We are looking for a skilled IT Solution Manager to join the pre-sales team, focusing on designing and delivering IT infrastructure solutions, including storage, backup, disaster recovery, and network architecture for enterprise and government clients. This role involves collaborating with account teams to develop customized solutions, managing pre-sales activities, and driving new business opportunities in a high-growth environment

Responsibilities

• Lead the design of IT infrastructure solutions, including storage systems, network architecture, and disaster recovery solutions, ensuring alignment with client needs and business goals
• Work closely with account teams to identify opportunities for enterprise IT solutions, providing strategic guidance and technical consultation to key clients across various sectors
• Develop technical proposals, configure Bill-of-Materials (BoM), and create pricing models to deliver customized solutions that meet client requirements and expectations
• Conduct presentations and demonstrations to showcase the benefits of our IT solutions and services to prospective customers and channel partners
• Manage the pre-sales phase of tender responses, including clarifying client queries, organizing responses, and ensuring timely submission of proposals
• Collaborate with product teams, vendors, and partners to deliver integrated enterprise solutions, helping to expand our solution offerings and market reach
• Conduct quarterly training sessions for end-users and partners, sharing knowledge on product capabilities and solution benefits
• Stay ahead of industry trends, competitor offerings, and emerging technologies to refine and adapt solutions for maximum market relevance

Requirements

• Bachelor’s degree in Information Technology, Telecommunications, Electronics, Electrical Engineering, or a related field
• 5+ years of experience in pre-sales for IT infrastructure solutions, specifically focusing on storage, backup, servers, and disaster recovery
• Strong technical knowledge of enterprise IT infrastructure, including networking, storage systems, and cloud solutions
• Proven experience in managing technical sales proposals, BoM configuration, and pricing strategies
• Solid understanding of industry trends in IT, cloud technologies, and partner solutions
• Consultative sales experience with the ability to align business needs with tailored IT solutions
• Strong project management skills with the ability to oversee multiple projects and coordinate across teams
• Ability to work with cross-functional teams and partners to deliver customer-focused solutions

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Pacific Prime, a leading global corporate broker, is expanding its Property & Casualty (P&C) team (Commercial Lines). We are dedicated to fostering long-term relationships, understanding client needs, and delivering tailored insurance solutions. In this role, you'll also gain exposure to other lines of business, including health insurance and flexible benefits, while collaborating with clients, colleagues, and partners locally, regionally, and globally.

Job Description

• Manage a diverse portfolio of general insurance policies (e.g., Public Liability, WICA, Property, PI, D&O) for new and existing corporate clients.
• Oversee renewals for existing client accounts across varying sizes and premium values.
• Managing all paperwork and coordination from the pre-renewal stage through to post-renewal, ensuring timely completion of payment and documentation.
• Handle mid-term policy adjustments, client queries, and escalations promptly and efficiently.
• Assist with claims processing, liaising with insurers and clients, and drafting detailed claims reports.
• Prepare tailored claims reports, conduct detailed analysis, and present insights to insured parties based on their requirements.
• Respond to new business inquiries, engaging with leads generated from various initiatives.
• Propose customized solutions for B2B insurance requirements and explore opportunities for cross-selling other lines of business.
• Build and maintain strong relationships with clients to foster trust and identify growth opportunities.
• Prepare reports as required and work on RFP’s such as tenders
• Negotiate with insurers to secure optimal outcomes for clients while ensuring timely delivery of services and solutions.
• Draft quotations and manage follow-ups for client proposals and renewals. Proven ability to pitch and present effectively to clients.
• Maintain accurate and updated documentation in relevant systems.
• Assist with quotations, proposals, and ad-hoc tasks as assigned.

Requirements

• Diploma or Degree holder.
• BCP, PGI, and ComGI certifications are required for licensing.
• Proactive, service-oriented, and sales-driven with a positive, results-focused mindset.
• Proven ability to pitch and present effectively to clients.
• Strong customer service and interpersonal communication skills.
• Analytical and detail-oriented with excellent organizational abilities.
• Comfortable working in a fast-paced environment.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

• Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

• Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.
• Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

• To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
• Manage and implement proper credit control procedures and bad debt recovery.
• To review and improve the Department's operation/ business.
• To undertake any other duties as may be assigned.

• Tertiary education
• Relevant qualifications in general insurance (minimum Certificate in General Insurance & Health Insurance)

• Minimum 3 years experience in general insurance industry
• Sound knowledge of general insurance
• Management skills and business acumen
• Strong communication and interpersonal skills
• Leadership with burning drive for results
• Strong marketing and portfolio management

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.