Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in site operations management, familiar with site expansion and maintenance processes.
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

Job Purpose

The WREF & EHS, Site Lead is responsible for the management and delivery of workplace, infrastructure and services at the commercial sites encompassing Singapore, Malaysia, Indonesia and Vietnam, and ensuring that these supports and facilitate all business operations. The role provides senior leadership and direction to their organisation (contract partners), delivering a coherent, joined up approach to employee experience and aligning to their customers business strategy.

The Site Lead will serve as the primary liaison with the businesses at the site level, or stakeholders. The infrastructure and services at the site level are provided by contract partners, and as such, the Site Lead will ensure effective local governance of contracted relationships.

This role will be charged with developing the business plan for the site portfolio, on-boarding new sites and delivering the WREF aspirations within the region in partnership with the COEs. The incumbent will be instrumental in standardizing WREF services and driving performance across the sites within each region.

The role takes accountability for their markets of operation performance by leading One WREF team and ensuring cost, quality and compliance metrics are achieved. The role will also support the APAC real-estate and Projects team with delivery of strategy.

EHS

• Establish and implement commercial EHS management system at the site location(s) to ensure compliance with local EHS legislation and GSK global EHS standards.
• Facilitate regular commercial EHS council meeting joint by all relevant functions to discuss EHS concerned areas, to prioritize actions; to ensure appropriate resources and plans are in place.
• Work closely with compliance officers to ensure commercial EHS risk has been identified and mitigated properly.

Key Responsibilities

WREF

• To be responsible for the designated service delivery and its ongoing development across the relevant site or region.
• To establish and develop key relationships with senior GSK management and the service providers to enable to successful delivery of cost savings and service level agreements at the site or regional level.
• To be responsible for the local contract governance and delivery to ensure value and efficiencies at the site or regional level
• · Identify and/or support the successful delivery of all capital/ revenue projects across the region or site including infrastructure, business driven, or workplace initiatives by means of third party resources.
• Ensure uninterrupted delivery of all facility operations to the business through internal and contract resources.
• Act as key GSK contact with external community, government, or other agencies at a regional, site or local level.
• Act a mediator and decision maker in the resolution of disputes associated with delivery of services at the regional and site level
• Identify opportunities for improved service site level delivery from providers through innovation, technology, and processes.
• Chair, co-chair, or otherwise lead a site level operations team including key stakeholders, business partners, and contract partners.
• To provide guidance, drive, support, and goals for the designated service category teams accountable for delivering services to the local or regional sites.
• Tracking and monitoring performance metrics and indicators for the site or region
• To report performance and required executive level decisions or interventions to ensure compliance with the contract terms
• Maintains ethics and compliance values even when potential risk exists

EHS

• Setting EHS objectives to align with regulatory GSK global EHS requirement and facilitate EHS council to accomplish commercial EHS objectives.
• Lead EHS risk assessment and work with business partners to mitigation EHS risks.
• Establish, review and update commercial EHS policies and procedures at the site(s)
• Establish employee health programs to promote healthy work environment and mental wellbeing.
• Facilitate key commercial EHS programs implementation, such as life safety, office safety, health and wellbeing.
• Develop EHS training programs for the commercial business and deliver EHS induction training for new employee induction program.
• Be responsible to coordinate regular EHS inspection and audit program within commercial offices including sales office(s)
• Facilitate EHS incidents investigation and responsible for EHS incident reporting to local authority and global EHS reporting system.
• Liaison with GSK global and regional EHS network to learn and benchmark best EHS practice.

Security

• Follow Security policy, procedures and ensure an environment to protect people, assets and information.
• Coordinating security issues and investigations at site.
• Conducting risk assessment and security reviews
• Crisis Management coordination / BCP – Security and Admin

Skills, Knowledge, and Experience

• Bachelor’s degree in Business Administration, Engineering or Architecture
• Minimum 8 years of experience in both Workplace Real Estate & Facilities (WREF) and Environmental Health & Safety (EHS) in pharmaceutical industry
• Working experience in APAC countries including Singapore, Malaysia, Indonesia, and Vietnam
• Strong influence and communication skills at all levels within the market
• Experiences in office administration, or HR management
• Excellent English skill - oral and written.
• Excellent interpersonal, communication skills, with customer service orientation
• Good computer skills and relevant software applications

Job Description

• Industry/ Organization Type: Construction/ Quarrying
• Position Title: Logistics & Site Coordinator
• Working Location: Jurong Port
• Working Hours: Mon – Sat, 8 am - 5 pm (Irregular work hours depending on schedule)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Distribute workforce and equipment to ensure smooth operations for unloading barges and vessels.
• Monitor the daily procedures for the arrival and departure timings of barges and vessels.
• Engage with port authorities to guarantee efficient operation and collaboration.
• Conduct daily documentation and report on logistics activities for barges and vessels.
• Monitor warehouse inventory ensuring optimal supply of goods for delivery to customers.
• Collaborate with the truck teams to secure transportation of company goods.
• Manage and ensure the safety of our workforce at work.
• Ensure that all machinery and equipment are consistently ready and operational.
• Flexibility to work irregular hours, adapting to the port operations' 24/7 schedule.
• Other ad hoc duties at worksites if required.

APPLY NOW!!!

• Minimum 1-2 years of experience in logistics coordination.
• Excellent planning, organizational and communication skills.
• Proficient in Microsoft Office applications.
• With a valid Singapore Class 3 driving license is preferred (Company vehicle provided for work use).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Construction/ Quarrying
• Position Title: Logistics & Site Coordinator
• Working Location: Jurong Port
• Working Hours: Mon – Sat, 8 am - 5 pm (Irregular work hours depending on schedule)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Distribute workforce and equipment to ensure smooth operations for unloading barges and vessels.
• Monitor the daily procedures for the arrival and departure timings of barges and vessels.
• Engage with port authorities to guarantee efficient operation and collaboration.
• Conduct daily documentation and report on logistics activities for barges and vessels.
• Monitor warehouse inventory ensuring optimal supply of goods for delivery to customers.
• Collaborate with the truck teams to secure transportation of company goods.
• Manage and ensure the safety of our workforce at work.
• Ensure that all machinery and equipment are consistently ready and operational.
• Flexibility to work irregular hours, adapting to the port operations' 24/7 schedule.
• Other ad hoc duties at worksites if required.

APPLY NOW!!!

• Minimum 1-2 years of experience in logistics coordination.
• Excellent planning, organizational and communication skills.
• Proficient in Microsoft Office applications.
• With a valid Singapore Class 3 driving license is preferred (Company vehicle provided for work use).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

He/She reports through GL&D and supports site learning needs with responsibility for defining, developing, and facilitating all learning and development plans and activities for the GL&D Learning portfolio. They maintain awareness and understanding of key site priorities/processes and external best practices, partners with key site stakeholders to identify performance needs and gaps and will partner with their client to implement and ensure adherence to established governance and company standards. As needed, this role will also partner with the learning creation team in GL&D to ensure relevant learning solutions are fit for purpose. This leader will develop and maintain strong business relationships, build sponsorship, and collaborate as part of an integrated learning network. Success in this role depends on a candidate’s ability to collaborate with stakeholders by translating the goals of the site into learning strategies and solutions as determined by strong needs analysis. This position will then oversee the effective delivery of those solutions through a network of their peers.

Responsibilities:

• Establish relationships with clients to enable realization of Operating Unit and Site/Client strategy resulting in improved business outcomes and results.
• Implement learning strategy/plans for client ensuring adherence to standards, including implementation training programs. Monitors progress with appropriate documentation and metrics and defines opportunities for continuous improvement.
• Respond to inquiries from site/region on offerings in global catalogs to recommend appropriate learning interventions to drive impact on the business locally.
• Recommend learning solutions and effective learning strategies based on identified needs to realize site hoshin objectives. Align site leaders around “best-fit” learning strategies while collaborating within GL&D to leverage existing and/or develop new learning solutions to meet either core and common or unique site requirements.
• Work collaboratively with site learning teams to implement, maintain and continuously improve standard learning processes.
• Serve as steward for all global content standards to drive adherence/compliance which allows for current content, best-in-class design and an improved learner experience.
• Create line of site locally for Regional GL&D Learning Partners enabling them to drive capability alignment across the Marketing Division.
• Collaborate with HRBP’s at site to integrate learning solutions with other talent-related initiatives.
• Deliver training and/or support local SME’s providing training as needed.
• Measure and report impact of learning programs against set metrics. Use data insights to continuously improve solutions and outcomes.
• As needed, quality and coach colleagues or global/local subject matter experts who will deliver or facilitate while ensuring adherence to the global standard.
• Ensure accurate forecasts based on strong performance consulting and project risk management.
• If required, support multiple sites within a region by serving as a shared resource.

Competencies:

• Learning Consultation: Nurtures client relationship to enable a trusted partnership and leads needs assessment and gap analysis to pinpoint areas of opportunity for multiple and/or long-term learning solutions and advises on appropriateness of learning solutions. Develops case for solution to address business needs, leveraging learning solutions, and global standards. Articulates impact and benefits of learning organization on business success to stakeholders.
• Business Acumen: Ability to understand business strategy, goals, and business outcomes, and make sound business decisions.
• Collaboration: Work with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships. Take full advantage of resident expertise in GL&D internal partner organizations (such as Design & Development and Learning Operations) to maximize efficiency and effectiveness; personally remain focused on key Learning Partner responsibilities.
• Creative Thinking: Intermediate skill in applying tools and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior.
• Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and executive level presentation abilities and interpersonal skills; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives.
• Decision Making and Critical Thinking: Ability to leverage information and make evidenced based decisions when solving problems. Ability to prioritize own work. Seek first to leverage existing resources and align with other areas of GL&D before developing new assets.
• Data analytics: Ability to determine business and learning outcomes, metrics and measurement strategies. Ability to analyze and interpret data for business and learning decisions.
• Planning: Project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan.
• L&D Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards, procedures, and policies relevant to staff learning and development.
• Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning to meet the dynamic needs of the business.
• Learning Needs Analysis: Experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance.

Qualifications:

Required:

• Bachelor’s degree required with 5 years of related experience (3+ years with Master’s degree)
• Minimum 1 year of experience facilitating / delivering learning solutions.

Preferred:

• Master’s degree preferred.
• Experience in the areas of learning, talent, HR, or comparable areas; experience in applicable technical/professional areas pertinent to the division / function served (e.g., R&D, manufacturing, sales/marketing, etc.)

Responsibilities:

- To review the tender specification requirement & suppliers quotation compliance.

- To work with Project Manager to confirm system design & procurement

- To ensure equipment installation & alignment as per project requirements

- To organize daily works, ensuring work performed on site comply with safety standards and with local authority requirements

- Monitor project progress & conduct site inspection

- To attend to technical meetings to ensure all aspects & requirements were taken care of

- To liaise with relevant parties to ensure efficient & timely delivery of assignment

- To prepare & submit site progress report & all other necessary project documentation

- Attend meetings and conduct site inspection with relevant parties to resolve technical/site issues

- Ensure timely handover of project

- Other project-related tasks as deemed necessary

Requirements:

- Diploma/Degree in relevant industry. Safety certifications an added advantage

- Min. 1-5 years working experience in Fire Protection/Sprinkler system in a construction firm

- Good knowledge of project management principles

- Proficient in communication skills at an operational level

- Able to work independently with minimal supervision

- Able to converse in both English & preferably Mandarin as required to liaise with Mandarin speaking site workers, subcons/vendors

- Singaporean or Singapore PR preferred

Job Description

• Industry/ Organization Type: Construction/ Quarrying
• Position Title: Logistics & Site Coordinator
• Working Location: Jurong Port
• Working Hours: Mon – Sat, 8 am - 5 pm (Irregular work hours depending on schedule)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Distribute workforce and equipment to ensure smooth operations for unloading barges and vessels.
• Monitor the daily procedures for the arrival and departure timings of barges and vessels.
• Engage with port authorities to guarantee efficient operation and collaboration.
• Conduct daily documentation and report on logistics activities for barges and vessels.
• Monitor warehouse inventory ensuring optimal supply of goods for delivery to customers.
• Collaborate with the truck teams to secure transportation of company goods.
• Manage and ensure the safety of our workforce at work.
• Ensure that all machinery and equipment are consistently ready and operational.
• Flexibility to work irregular hours, adapting to the port operations' 24/7 schedule.
• Other ad hoc duties at worksites if required.

APPLY NOW!!!

• Minimum 1-2 years of experience in logistics coordination.
• Excellent planning, organizational and communication skills.
• Proficient in Microsoft Office applications.
• With a valid Singapore Class 3 driving license is preferred (Company vehicle provided for work use).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our esteemed client, an established MNC, is searching for a Deputy Restaurant Manager/Restaurant Manager:

Job Responsibilities:

• Ensure compliance with operating standards, local regulations, and Ministry of Education (MOE) requirements, including enforcement of housekeeping and cleaning schedules.
• Oversee food and ice cream quality by monitoring preparation procedures and implementing corrective actions when necessary.
• Uphold high customer service standards through staff supervision and the implementation of in-house training and development programs.
• Manage inventory levels to support smooth business operations, ensuring proper receiving, checking, and storage processes are followed.
• Ensure accuracy in all financial transactions, including cash handling, bank-in procedures, and credit card payments.
• Enforce discipline and foster a positive work environment, maintaining high staff morale and promoting proper conduct.
• Plan staff rosters to meet operational needs while adhering to labor budget constraints.
• Ensure all equipment and restaurant fittings are well-maintained by enforcing scheduled maintenance programs and coordinating with contractors for servicing.
• Implement internal cost control procedures in alignment with the guidelines set by the Restaurant Manager.
• Lead recruitment, selection, and onboarding of service staff, and provide coaching and training to supervisors and team members to meet performance goals.
• Support the Restaurant Manager with administrative tasks and other duties as assigned by the Duty Manager.

Job Requirements:

• At least 2 years in a supervisory or management role in a restaurant or similar setting.
• Strong leadership skills to manage and motivate staff.
• Excellent communication and problem-solving skills to ensure customer satisfaction.
• Ability to manage daily operations, staff schedules, and inventory.
• Works well with others and fosters a positive team environment.
• Willing to work various shifts, including weekends and holidays.

Additional Information:

• Salary: Up to SGD 4,200 + VB (1 - 2 Months)
• Working Location: Islandwide

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Responsible for overseeing the efficient running and profitability of restaurants and managing their staff

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

Administration and Reporting

· Prepare and present staff/ sales reports

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the Company.
• Make hiring and termination recommendations to Management
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Be accessible and allocate appropriate time with guests.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

Requirements:

• Minimum 6 years of relevant experience with 3 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Must be independent and self-motivated
• Able to work in a fast-paced environment
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Responsible for overseeing all aspects of the hotel's operations, including but not limited to staff management, finances, and guest satisfaction.

Hold a great deal of accountability in regards to the success of the hotel - a good grounding in your hotel market, competitors and market drivers is key.

Solve the problem while leading by example. “Do as I do” is much better than “do as I say”.

Have a strong understanding of the hotel industry and exceptional leadership skills.

Able to communicate well with guests, staff, and stakeholders.

Able to build relationships and work well with others.

Able to solve problems and make decisions under pressure.

Understand the business side of the hotel, including budget planning and execution.

Be commercially savvy and pay close attention to detail.

Requirement:

• Degree in hospitality management or a bachelor's degree in business with a focus on hotel management
• 5 years of related work experience in mid-scale hotel operations
• Self-starter with strong business acumen and result-oriented
• Dependable and pro-active
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

Please note that only shortlisted candidates will be contacted.

The Restaurant Manager in "Noa" restaurant will oversee and manage the daily operations of the restaurant.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor or Master degree in Hospitality or FnB.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Job Description:

• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

1. Manage and run the daily operations of the coffee bar, ensuring that sales targets and service standards are met.

2.Lead and motivate staff in achieving sales and customer satisfaction.

3.Manage operational costs and requisite stocks/items required by the restaurant.

4. Assess and improve resturant profitability.

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Job Responsibilities:

- Provide a quality dining experience for customers

- Implementing strategies to increase sales and customers' satisfaction

- Developing and executing promotional initiatives based on sales trends

- Overseeing inventory levels, quality, and storage

- Managing budgets, monitoring costs, and maintaining daily sales reports

- Ensuring food and safety standards, and proper food handling

- Training staffs and planning weekly schedules

- Assist in marketing in social media

Job Requirements:

- At least 1 year of restaurant management experience

- Good conflict resolution skills

- Able to think on the feet

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.
• Work towards achieving Sales targets with the team
• Keeping track on the daily sales collection and ensure it is being bank-in accordingly
• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.
• Conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale.
• Maintians staff motivation levels
• Take an active role in the day-to-day training and development of the team
• Plan weekly duty roster and assign staff for daily operations.
• Check tasks assigned are completed as per standards.
• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up
• Check to confirm daily tasks are completed
• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
• Check all equipment are maintained and in good working order.
• Oversee the smooth running of the operations to ensuring operation efficiency
• Ensure all areas of the restaurant remain clean and free of clutter.
• Coordinate with purchaser for orderings such as beverages, and-stock.
• To order and maintain stock levels to avoid stock outages.
• Coordinate with Chef on group booking.
• Prepare all reports required including but not limited to:
• Sales Reports & Tracking
• Duty Roster and Attendance records
• Part time and OT records, Inventory reports, All other related reports
• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
• Maintain a constant focus on providing excellent, memorable guest experiences.
• Compiled feedback lists and follow through
• Monitor and report on all feedback including online channels
• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.
• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team
• Practice sales selling techniques to increase revenue.
• Courteous and patient
• A team player and works well with people
• Able to work under pressure
• Mature pleasant personality and can make sound decisions.
• Ability to work in a fast-paced environment

REQUIREMENT

• Candidate must possess at least 5 Year(s) of working experience in the related field
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.