Total 4,747 F&B / Tourism / Hospitality job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Summary of Responsibilities

• Answer all incoming calls as per Mandarin Oriental standard
• Take reservations through various channels
• Keep track of reservations and ensure that menus are updated at third party booking channels
• Maintain and update database in SevenRooms regularly
• Contact to in-house guest and take their restaurant requirement
• Assist Kitchen and other F&B requirements for special guest dietary restrictions
  Inform outlets and management about VIP guest bookings
• Follow up on guest feedback with Restaurant Manager and email thank you notes
• Update existing dining membership data and get in touch with guests
• Send and follow up on Proposals and Confirmations before cut-off dates
• Be knowledgeable about F&B promotions, menus and other vital business information required
• Create and mail fliers
• Update and improve Loyalty card
• Send daily, weekly and monthly reports required by the Management office

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to work on weekends (Shift work)
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English
• Preferably has experience working in either a luxury restaurant or hotel industry
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Food & Beverage Services Management or equivalent
• At least 1 year(s) of working experience in the related field is required for this position

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Maintain standards of hygiene and cleanliness in all kitchen and related areas.
• Co-ordinate with Sous Chef in ensuring that Kitchen operations are efficient and timely.
• Recommend and organize proper and systematic storage of food items in the kitchen.
• Assist in preparing duty rosters schedules vacation and public holidays accordingly.
• Competent in health & safety, and other emergency procedures.
• Direct and handle all subordinate kitchen staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Prepare duty rosters as directed, and schedules vacation and public holidays accordingly.
• Ensure the consistency of preparation and presentation in all food production areas to ensure that they conform to the requisite standards.
• Liaise with purchasing and suppliers to ensure that all food items ordered are delivered and stored hygienically and kept safely.
• Ensure that an accurate and up-to-date maintenance in recipes.
• Assists in menu planning and utilises sales analysis.
• Undertake any other duties assigned by the management.

The Receiving Store Officer is responsible for the daily receiving and store operations ensuring all deliveries are received properly, checking on the quantity, price, weight, quality and specifications against an authorized Purchase Order and market list before acceptance of goods. He/She is also responsible for maintaining the inventory in the Beverage Store ensuring all stocks are received and issued properly and accurately with supporting documents.

Summary of Responsibilities

• To understand and meet all requirements and guidelines with total compliance as per the hotel Receiving and Store Policies and Procedures and MOHG Food Suppliers Management Policies.
• All documents and records are to be correctly and accurately kept and filed on a timely basis.
• Monitor all purchases and delivered items to ensure quantity, quality, price, weight and specification and receiving guidelines are met.
• Understand, monitor, and update food supplier’s audit files and documents to ensure HACCP compliance.
• Monitor and take inventory of beverages, prepare requisitions for stock replacement and highlight expiring stocks and out-of-stock.
• Develop and assist methods and procedures for handling, storing and rotating stock.
• Take necessary precautions to prevent beverage breakages, spoilages, and discrepancies.
• Keeps storage facilities, receiving and loading areas, in a neat, clean and orderly fashion.
• Check and post invoices of products received into the system accurately and on a timely and daily basis.
• Any other duties pertaining to purchasing, shipping or receiving deemed necessary by the Purchasing Manager/Director of Purchasing.

Requirements

• Minimum 2 years’ experience in similar capacity
• Preferably with experience working in hotel or tourism industry
• Great communication and negotiation skills
• Proficient in Microsoft Office applications
• Displays initiative and willingness to learn
• Commitment to professional values

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

About the Restaurant

Ranked #8 on the list of Asia’s 50 Best Bars 2021 and inspired by the Pacific Ocean and rich culture of Asia’s ports, MO BAR is a vibrant experience that celebrates the flavours and aromas of the region.

Key Responsibilities

• Attend daily briefing and ensure all job assignment duly carried out
• Greet and bid farewell to guests in a professional and warm manner
• Carry out suggestive selling
• Assist manager to ensure a smooth operation
• Ensure that all tables, chairs and operating equipment are clean and ready for service
• Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion
• Assist cashier in preparing and presenting bill
• Read the outlet logbook daily to be informed of all information
• Maintain a high standard of personal grooming and portray a professional image at all times
• Assist and conduct all training as per assigned by Bar Manager
• To ensure that Respak and InfoGenesis are properly set up in accordance to meal period
• Any adhoc duties assigned by the Bar manager

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment
• Preferably has experience working in either a luxury restaurant or hotel industry
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Food & Beverage Services Management or equivalent
• At least 1 year(s) of working experience in the related field is required for this position

Are you passionate about SCM and keen on driving growth in a dynamic and innovative environment? At our group managing YOLE (www.yole.com) and Tapas Club (www.tapasclub.com), a leading and fast-growing and food tech company, we are seeking a skilled Logistic & Procurement Executive to join our team and play a pivotal role in our success in the Singapore market.

DESCRIPTION

· Manage daily deliveries to stores and supermarkets with logistic provider

· Inventory management – movement of stocks, stores, ambient, cold room & bonded warehouse.

· Liaise with 3pl warehouse (3 warehouse)

· Calculation of consumption

· Month end closing numbers (inventory/logistic cost) to finance

· Procurement – sourcing of products and purchasing

· Orders to local/overseas suppliers

· Handling import and export, including documentation

· Manage franchisee/distributor orders and customer service

· Manage all governmernt licensing (food shop license, liquor license, ura license, broadband contract, import license etc)

· Create sales orders and invoices in netsuite system

· Liase with supermarkets store managers and buyers (FMCG)

REQUIREMENTS

· Diploma/Degree in logistics / SCM

· At least 4 years of related working experience

· Able to work independently with minimum supervision

· Dependable, responsible and possess positive working attitude

· Possess initiative and able to organize and prioritize work

· With experience of using accounting software, knowledge of Netsuite is a plus

· Advantage to have experience in F&B industry / FMCG

This position reports directly to Operations Management (Distribution Centre & Gateway) Dept. Closely working with Distribution Centre Warehouse Team and Gateway Export Team, primarily handling and managing shipment exceptions (ie, Export Unsendables) and providing solutions.

Job Description:

• Formulate and update the standards and lists for Imports and Exports information (Restricted, Prohibited items in importing into Singapore, exporting out of Singapore) as regulated and updated by Singapore Export Controls / Customs policies, and destination customs regulations.
• Formulate, update on a timely manner and cascade Export document requirements as aligned and updated with Singapore Custom policies.
• Providing guidance and on-time solution provision and answering export queries received from multi-channel frontline sources (ie, from Couriers, Service Point leaders, Customer Service, etc).
• Review, update and resolve the Daily Detained & Ageing list export goods and contact the customer to supplement the incomplete export information.
• Be able to advise to internal or external stakeholders the full set of export shipping documents required, and any revisions or amendments required (ie, commercial invoice, packing list, certificate of origin, non-dg form, etc).
• Liaise with internal and external stakeholders ensuring that there is a good and timely flow of information and updates.
• Apply pre-export inspection when needed; Audit exported shipments, contact customer, or liaise closely with Customer Service Team to obtain or supplement incomplete export documentation.
• Ensure compliance to customer’s standard operating procedures.
• Coordinate and facilitate calibration sessions with Internal Stakeholders.
• Exercises sound judgment within defined practices and policies for obtaining solutions, including facilitating any discussions that are required to resolve open export issues.
• Perform or assist warehouse team in physical handling of exported goods as needed or requested.
• To ensure that all controlled documents like SOP (standard operating procedures) and working instructions are maintained and updated regularly.

Requirements:

• Diploma or Degree, preferably in Logistics / Supply Chain
• Minimum 2 years of work experience in Logistics / Supply Chain / Express Delivery companies, focus on Export processing
• Familiarity with Singapore Custom Export Control
• Understanding of Chinese Import Policies and Requirements
• Preferably with Dangerous Goods (DG) course training and certification
• Good interpersonal and communication skills.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Nearby Maxwell MRT
Salary: $ 7000 to $ 8000

Requirements:

• Possess at least a Tertiary education certification
• At least 5 years of working experience in the fine dining Michelin Restaurant is required for this position
• Preferably in senior roles in F&B / Restaurant service or equivalent
• Required to work 6 days work week and able to work on weekends and Public Holidays
• Excellent hygiene standards
• Ability to work at flexible hours and on weekends

Job Responsibilities:

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Summary

Reporting to the Executive Chef, the Chef de Cuisine is responsible and accountable for the overall success of Dolce Vita. He/she will personally perform tasks and lead the culinary colleagues in daily operations. He/she will work towards continuously improving guest and colleague satisfaction which achieving financial and non-financial targets set by the Executive Chef.

Key Responsibilities

• Prepares and cooks foods of all types, on a regular basis or for special guests or functions
• Develops, designs, or creates new applications, ideas, menus, promotions, or products, including artistic contributions
• Oversee food preparation in the kitchen to ensure timely production and quality of food are met
• Ensure and maintain product consistency by conducting inspections of seasonings, portion, and appearance of food
• Ensures compliance with food handling and sanitation standards
• Follows proper handling and right temperature of all food products
• Supervises kitchen shift operations and ensures compliance with all MOHG policies, standards, and procedures
• Maintains purchasing, receiving and food storage standards
• Review and implement necessary maintenance of all kitchen equipment
• Observe and anticipates business volume and adjust kitchen’s inventories when necessary
• Develop and implement training plans for colleagues to develop critical skills such as culinary and customer service skills and to ensure that the team’s knowledge on kitchen safety is up to date and refreshed regularly
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
• Provide leadership, training, and supervision to the team
• Participate and contribute actively to the development of the kitchen through business strategies discussions
• Plan and prepare the team’s duty roster on a weekly basis
• Review manning level on a regular basis to ensure that kitchen is operating at an optimal level where both financial goals and business goals such as guest satisfaction are uncompromised
• Work with the Executive Chef to develop new menu and recipes

Key Requirements

• Minimum three (3) years of experience in a same capacity as Chef de Cuisine in international luxury hotel groups or well known Italian restaurant.
• Service-oriented team player with strong leadership and people skills
• Able to multi-task and work in a fast-paced environment

Job description :

• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements:

• Work experience as a F&B supervisor or similar role in the hospitality industry.
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A fantastic opportunity for an experienced Indian Chef De Cusine for a popular restaurant to join their team.

Looking for a talented, dedicated, and innovative Chef with vast knowledge in Indian cuisine who can work in a dynamic environment. hould have extensive knowledge of food sanitation and safety.

Position: Food Production Manager

Location: 200, Pandan Loop #02-01 S128388

About Wooga K-Kitchen:Wooga K-Kitchen is a premier food manufacturer for authentic Korean cuisine, offering a diverse menu that captures the essence of Korea's rich culinary heritage. We are committed to providing our consumers with an by using the freshest ingredients and traditional cooking methods.

Job Summary:We are seeking an experienced and passionate Food Production Manager to lead our kitchen operations. The ideal candidate will be responsible for overseeing all aspects of food production, ensuring that every dish meets our high standards of quality, flavor, and presentation. This role is pivotal in maintaining the efficiency of our kitchen, managing food costs, and upholding health and safety standards.

Key Responsibilities:

• Oversee the daily operations of the kitchen, including food preparation, cooking, and presentation.
• Develop and implement production schedules to ensure timely delivery of products.
• Ensure that all dishes are prepared to the highest standard and in accordance with our recipes and presentation guidelines.
• Monitor inventory levels and order supplies as needed, while managing food costs effectively.
• Implement and maintain health and safety protocols in the kitchen.
• Train and mentor kitchen staff, fostering a collaborative and efficient work environment.
• Collaborate with the management team to innovate and refresh menu offerings based on seasonal availability and customer feedback.
• Address and resolve any issues related to food quality or production processes.

Qualifications:

• Proven experience as a Food Production Manager or similar role, preferably in a Korean cuisine setting.
• Strong knowledge of Korean food preparation techniques and ingredients.
• Excellent leadership and organizational skills, with the ability to manage a diverse team.
• A passion for Korean cuisine and a commitment to culinary excellence.
• Familiarity with inventory management and cost control practices.
• A thorough understanding of health and safety regulations within a kitchen environment.
• 15-20 years of relevant experience in Korean Cusine Settings.
• Mandarin Speaking environment

Join Us:If you are a dynamic and driven individual with a love for Korean cuisine and a track record of excellence in kitchen management, Wooga K-Kitchen offers an exciting opportunity to advance your career. Join our team and help us continue to celebrate and share the wonderful flavors of Korea with the world.

We are seeking an HR Executive who will work closely with various departments and Head of HR in driving HR operational excellence for the company.

We are a growing company. We are people oriented and we take care of all our staff. We provide lunch and staff discount as well as other benefits.

• Oversee HR portfolio, review and monitoring of all policies, processes, systems and other HR activities.
• Responsible for administration, analyze compensation surveys and obtain all necessary information to prepare compensation proposal and budgets.
• supporting an employee's onboarding and offboarding cycle.
• Advice employees on personnel issue, including compensations and benefits policy.
• Prepare letters for emplyees as and when, e.g.: confirmation letter, acceptance of resignation,
• Support on the HR policy and procedure establishment and improvement.
• Ensure that all employee relations issues are properly identified, reported, investigated, and resolved.
• Ensure all HR practices; records, etc. are in full compliance with statutory requirements.
• Post Job vancancies at different job portals, shortlisting and arrange interview for both candidates and hiring managers.
• Build rapport with other outlets admin/operations team.
• Responsible for completion and submitting of surveys from government statuary board.
• Support recruitment in doing online job posting, shortlisting potential candidates, arrange job interview for candidates and hiring managers.
• Participate in other HR projects, programs or activities, as assigned.

Requirements:

• Candidate must possess basic computer skills and be able to use Microsoft Excel, Word and Powerpoint.
• Positive working attidude and positive mindset. Can do spirit.
• Result oriented
• Good interpersonal and communication skills
• Good writing skill
• Tact savvy
• Be able to speak multible languages will be an advantage
• No prior experience are also welcome to apply

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Nearby Maxwell MRT
Salary: $3000 to $ 3500

Job Overview

We are looking for a professional Chef de Partie to amaze the patrons of our establishment with excellent cooking and baking skills according to the executive chef’s recipes and specifications. Your work will be an important factor to our client’s contentment. The goal is to expand our clientele and reputation to ensure our long-term success.

Job Responsibilities:

As a Chef De Partie, the incumbent will be working closely with the Executive Chef in contributing towards the delivery of quality food to all guests at a consistent level while demonstrating an understanding of food hygiene and safety in the kitchen to set a good example for all junior chefs in the kitchen. The top priority of the Chef De Partie is to ensure that all good production is achieved on a satisfactory level or beyond the service standards. The incumbent must assist the Chef in exercising cost controlling to minimise wastage and spoilage of kitchen resources. The Chef De Partie must demonstrate and practice high levels of working hygiene and safety in the kitchen at all times. To be successful in this role you must possess:

A) Leadership & People Management:

• Assist senior chefs as well as train and lead junior chefs

B ) Culinary Excellence

• Assist the Chef De Cuisine and Executive Chef
• Proper production and presentation of food items

C) Risk Management

• Assist in ensuring all chefs of the team are in line with the restaurant’s risk aversion program

D) Other Roles and Responsibilities

• Any other duties, roles and responsibilities that may be assigned from time to time by the Chef De Cuisine and Executive Chef

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

As a Sous Chef specializing in Indian cuisine, you will play a crucial role in our kitchen's day-to-day operations. You will work closely with the Head Chef to ensure the consistency and excellence of our menu offerings. The ideal candidate is not only a skilled and creative chef but also possesses strong leadership qualities to manage and inspire the kitchen staff.

Key Responsibilities:

Menu Development:

Collaborate with the Head Chef to create and refine the restaurant's Indian menu.

Introduce innovative and authentic dishes while maintaining a balance between tradition and modern culinary trends.

Kitchen Management:

Oversee daily kitchen activities to ensure a smooth and efficient workflow.

Monitor food quality, presentation, and adherence to recipes and standards.

Staff Supervision:

Provide leadership and guidance to kitchen staff, fostering a positive and collaborative work environment.

Conduct training sessions to enhance the team's skills in Indian cooking techniques and flavors.

Quality Control:

Maintain high standards of food quality, taste, and presentation.

Conduct regular tastings and inspections to ensure consistency.

Inventory Management:

Manage inventory levels of ingredients, spices, and other kitchen supplies.

Collaborate with the procurement team to ensure timely and cost-effective sourcing.

Hygiene and Safety:

Enforce strict adherence to hygiene and safety standards.

Conduct regular kitchen inspections to identify and address potential hazards.

Collaboration:

Coordinate with other departments, including front-of-house staff, to ensure seamless communication and customer satisfaction.

Collaborate with the management team on special events, promotions, and catering opportunities.

Qualifications:

Proven experience as a Sous Chef or Senior Chef de Partie in an Indian restaurant.

In-depth knowledge of Indian culinary techniques, spices, and regional variations.

Strong leadership and communication skills.

Creativity and ability to contribute to menu development.

Excellent time management and organizational abilities.

Knowledge of hygiene and safety regulations.

Job Highlights:
5 Days (44 hours) Work Week + Paid OT
14 Days Annual Leave
Staff Meal provided
70% staff discount while on shift
$300 Employee Referral Program
Shuttle Bus provided from Orchard/Holland V/Botanic Gardens

Job Description:

Preparation of raw ingredients (cutting, marinating etc)
Handle stations assigned to you and producing food items according to set standards and recipes
Cooking menu items based on organization's recipes and SOPs
Ensure that cleanliness and hygiene procedures are followed at all times
Always adhere to all company policies and procedures.
Any other duties assigned by Head Chef

Job Requirements:
Basic Culinary Skills
Experience or Entry levels with no experience are welcome to apply
Prefer those who can start to work immediately
Preferably attained WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedure certificate

Working Location:
The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697

We are looking for a motivated Chef with experience in chinese CLAYPOT cuisine to be part of an inclusive work culture that promotes teamwork and employee development.

• Responsible for food preparation and cooking to standard operating procedures
• Ensure smooth operations and allocation of duties within the kitchen
• Ensure that all orders are fulfilled in a timely manner and to expected standards
• Attend to kitchen related duties including stock-checking, inventory management and ordering
• Practice and ensure good hygiene and housekeeping standards within the kitchen
• Ensure food is stored, prepared and presented in a safe and hygienic manner
• Uphold high standards of food quality to ensure customer satisfaction

Requirements

• At least 2 to 3 years of work experience in LOCAL Cuisine
• Ability to work flexible hours, and comfortable with standing for long hours
• Strong team spirit and ability to work well in a fast-paced environment
• Deep knowledge of every aspect of Sichuan Chinese dishes
• Present a positive and professional attiude at all times
• Good interpersonal skills for dealing with all the levels of people
• Able to work on weekend and public holidays

This is an authentic Korean Restaurant.Applican must have at least 25years of related experience as follows; Able to direct prepare supervise cooking fppd preparation activities. Monitor and oversea sanotation

practices, ensure regulations, clealiness strictly adhered to by employees.

Coordinate all food indent, budgeting, planing operations with subordinates. Analyse recipe, make menu changes when necessary, minimise overhead costs. Inspect cooking equipment, supplies and ingredients to ensure conformance to standards. To interview help recruit staffs. Establish production and staff schedules ensuring timely

delivery of food services.Only short listed candidate will be informed for interview. Long working hours expected.

Location: 1 West Coast Dr #01-74 Singapore 128020 (Clementi Exit A, Bus 154 & 201)

Full Time Pastry Chef & Baking Instructor. Ability to create customized cakes for special occasions is a plus!

If you are passionate about pastry arts and teaching, and you thrive in a fast-paced, creative environment, we would love to hear from you! Please submit your resume, cover letter, and portfolio (if available) to [Your Contact Information].

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Clean and maintain kitchen equipment, dishware, glassware, and silverware to the hotel’s high standards, including washing, drying, and polishing.
• Ensure that the kitchen and restaurant areas are clean and well-maintained, including sweeping, mopping, and removing trash.
• Report any maintenance issues or damage to the Stewarding Supervisor immediately.
• Respond promptly to restaurant staff requests for additional dishware, glassware, or silverware.
• Complete daily assignments and assist with special projects as needed.
• Communicate effectively with other departments, such as Food & Beverage and Engineering, to ensure that guest needs are met.
• Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
• Maintain a professional and courteous demeanor at all times, reflecting the hotel’s commitment to exceptional guest service.
• Attend all required training sessions and meetings.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods of time.
• Ability to lift and carry heavy kitchen equipment and supplies.
• Ability to push and pull heavy carts loaded with dishware, glassware, and silverware

Qualifications:

• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and ability to follow specific instructions.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Adaptable and outgoing with interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

The Plattering Co delivers gastronomic and visual food experiences. Combining creative food styling and carefully crafted cheese platters, canapés and more, The Plattering Co aims to bring people together with delicious food and aesthetically beautiful dining displays.

Responsibilities:
Ensure orders are fulfilled timely
Ensure product quality and consistency
Ensure appealing food presentation
Ensure compliance with product safety regulations
Support in inventory management and ordering
Support in new product development

Requirements:
Diploma or advanced knowledge in culinary techniques preferred
Possess hygiene certificate
Possess excellent time management skills
Able to work well in a team
2-3 years of kitchen work experience

Job Summary

The Revenue Analyst is responsible for the analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position prepares forecasts, budgets, weekly and daily projections and analyzes the progress of each. The Revenue Analyst develops and/or uses analytical tools and systems to maximize revenues and profit. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities. The position also manage and maintain hotel inventory and revenue management systems.

Candidate Profile

• College degree or equivalent experience in business, operations research, accounting or similar preferred.

Skills and Knowledge

• Excellent analytical skills; emphasis on market, inventory and pricing analysis
• Strong mathematical skills
• Strong communication skills (verbal, listening, writing)
• Effective decision making skills
• Strong organization skills
• Ability to multitask and provide accurate work before deadlines
• Ability to work in a fast-paced environment
• Meticulous in work with an attention to details
• Proficient in Microsoft applications and analytical tools
• Knowledge of Excel VBA is a plus
• Knowledge of revenue management systems
• Ability to interpret market data and apply to sales strategy
• Knowledge of group, catering and transient business segments
• Ability to develop and implement successful sales strategies
• Strong problem-solving skills
• Good training/facilitator skills
• Ability to develop and maintain relationships e.g., associates, customers, vendors
• Strong presentation skills
• Understanding of competitive market

Technical Expertise

The following are specific responsibilities and contributions critical to the successful performance of the position:

Revenue Analysis

• Provides revenue analysis functional expertise to property leadership and sales leaders.
• Extracts and analyzes data in order to draw viable/actionable business conclusions.
• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – three-month and six month, long range and budget.
• Prepares sales strategy critique.
• Manages all revenue, profit and demand data associated with rooms and function space.
• Prepares revenue and profit opportunity analysis.
• Provides recommendations to improve effectiveness of revenue analysis processes.
• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.
• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
• Accurately generate, process and update revenue management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

Inventory Management

• Assist in the management of room inventory, rates and restrictions to maximize room revenue.
• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.
• Assist in the implementation of hotel sales strategy in the reservation and inventory systems.

Other

• Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

GENERAL DUTIES:

• Is responsible for the daily smooth operation of the department and to take over in the absence of the Superiors. To ensure that food quality is of high standards and consistent. To ensure that there is always sufficient supply of all food items. To give training and guidance to junior staffs.

DUTIES AND RESPONSIBILITIES:

• Provides functional assistance and direction to the daily kitchen daily operations.
• Produce high levels of food quality to satisfy the needs of guests.
• Instruct and delegate duties fairly and in an appropriate manner to the subordinates.
• Control the food cost and food quality in the kitchen.
• Supervise all subordinates independently and in a professional manner.
• Check that all kitchens are ready before the beginning of a meal period.
• Taste all the food items before the beginning of a meal period.
• Be responsible for the overall food cost, kitchen supplies, energy cost and utensils in the section.
• Assist in the preparation and control of the daily/ weekly market list with the section.
• Control the food quality and presentation in the kitchen.
• Ensure food cost budget are met every month.
• Maintain safety by adhering to safety policies, and be responsible to report accidents immediately.
• Proceed with caution when walking on slippery floors.
• Ensure proper safety instructions are given before operating any equipment.
• Responsible for planning of the work schedule.
• Ensure that all standard recipes are followed in the preparation process.
• Adhere to the NEA food hygiene standards.
• To be ready and responsible to perform any other duties as designated or required by Management and/ or Executive Chef from time to time.

Only shortlisted candidates will be notified.