Total 718 F&B / Tourism / Hospitality job vacancies in PAS-Tiong Bahru CC

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

JobDescription:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To pick trays & clean up tables as needed to ensure a clean dining area.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week / on rotating shifts.
• Preferably 1 year of experience in similar capacity.
• A good team player and be able to relate to different levels of people.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description
We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities
• To ensure all equipment functioning satisfactory and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipment.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Manager.

Requirements
• Only Singaporeans.
• Must possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2-year experience in a similar capacity in the Hospitality industry.
• Able to work on weekends, public holiday and rotating shifts.

We want to hear from you!

Interested candidates are invited to email your updated resume and send to us by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

The Warehouse Hotel is a 37 key boutique hotel that resides on one of Singapore's most precious heritage sites. Situated along the Singapore River, the hotel was once a bustling go-down in the 1880s and later, Singapore's revolutionary disco haven. Continuing its Singapore story, the hotel aims to be a portal to local culture, offering a holistic experience that is rich in personality, depth and soul for both locals and tourists alike.

The Warehouse Hotel pioneers a different approach to hospitality. One that shuns the cookie-cutter, overly attentive, scripted style of service in favour of service that is intuitive and informal, yet personalised and ever-so impactful. We are looking for a team of charismatic, passionate, strong individuals, with an innate yearning to create exceptional experiences for those who walk through our doors.

We offer the opportunity to impact the lives of others through a people-oriented environment that respects our employees, rewards good work and builds a community of excellence. This project is brought to you by The Lo & Behold Group, an innovative hospitality company renowned for their timeless and distinct concepts, with a passion for creating awesome experiences and indelible memories.

We are looking for a passionate, customer-driven individual to fill the role of Bell Captain. As the Hotel’s primary point of contact with potential customers, the individual is responsible for welcoming all guests to the hotel as well as bidding them with a fond farewell. He should make sure all luggage, letter, courier and message movements are tracked and accounted.

Responsibilities:

• Greet all guests in the lobby warmly and professionally, make them feel welcome, and anticipate their needs before they arise.
• Recognize all returning and VIP guests and welcome them back.
• Helping the guest service team in escorting guests to and from their accommodations and also orienting them with the property features, facilities, and in-room equipment.
• Inform guests about all hotel and guest room features, hotel facilities, and emergency procedures.
• Assist guests with their luggage and try to acknowledge them by name.
• Make deliveries to guest rooms as instructed.
• Ensure that the bell desk is always manned.
• Ensure smooth and fast baggage handling for all arrival/departure guests.
• Attend all guest calls for Bell stand / Door Services related services.
• Ensure errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)
• Ensure all guest requests are logged on to the guest request tracker.
• Check the inventory of items on loan and ensure all items are collected at the time of on or before check-out.
• All baggage movements are tagged and recorded.
• Ensure left luggage forms are filled and duly signed by guests and all applicable policies are explained to the guest.
• Be aware of daily hotel activities, group and VIP arrivals.
• Communicate special guest requests to the Front Office Manager / Manager on Duty.
• Offer assistance to all guests at times.
• Perform any other work as and when assigned by the management.

What we’re looking for:

• Previous experience in hospitality would be preferred.
• Commitment to delivering a high level of customer service.
• Pleasant disposition.
• Be a good team player and flexibility to work a variety of early and late shifts.
• Able to stand for long hours and transport guest luggage to and from guest rooms and/or designated bell areas.
• Eager to learn and has a passion for customer service.
• Well-groomed and possesses good communication skills.

Greet dining patrons

Take orders of food and drink from customers

able to enter customer's order to POS system

Convey special food requests to kitchen staff and bar personnel
Deliver prepared food to customer
Prepare tables for new guests

Possess skills or qualifications that are related to hospitality

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.Report directly to Project Manager

Duties and Responsibility:

- Bill of Quantities Take-off

- Calculations of costs

- Support Project Teams in term of contracts administration such as payment claims, variation claims, Sub-Contractors’ payment certifications, final account settlement, review of Contract Documents, Letter of Award, binding of Contracts / Sub-Contract Documents

- Able to work independently

Requirement:

- Diploma / Degree In Building / Quantity Surveying

- Preferable with 4 to 5 years relevant experience in Façade Industry.

- Good knowledge of standard forms of building contract used in Singapore will be advantage

- Possess good command of written and spoken English

Job Description:

• Ensure brand alignment and consistencies in company collaterals.
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output.
• Provide support in the compilation of tender proposals with the business development team.
• Write design stories, executive profiles, testimonials, case studies and press releases.
• Produce content for DB&B’s website and social media channels.
• Prepare for design award’s calendar and submissions.
• Work with photographers or videographers to document completed projects.
• Update project track records and portfolio
• Organise internal events.
• Monitor and analyse digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation.

Requirements:

• Degree in Marketing, Mass Communications, Business or related fields
• 3 to 5 years marketing (including digital marketing) and communications experience in a related industry.
• Proven business communication and writing skills, and excellent presentation skills.
• Bilingual proficiency in English and Mandarin
• Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints.
• Strong attention to detail
• Strategic thinker with the ability to confidently communicate ideas and present to senior executives.
• Innovative and creative thinker
• Excellent leadership skills
• Independent and able to work in a fast-paced environment.
• Excellent interpersonal skills

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

JobDescription:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To pick trays & clean up tables as needed to ensure a clean dining area.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week / on rotating shifts.
• Preferably 1 year of experience in similar capacity.
• A good team player and be able to relate to different levels of people.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

You will be in-charge of:

• Mixing and serving both alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes and procedures
• Work in collaboration with other bartenders to keep the bar area clean, and stick to Company’s standards at all times
• Engaging with guests to build a long-term relationship and increase bar spending
• Understand and be proficient in the product offerings
• Maintain bar service operations
• Maintain a healthy pool of regular guests
• Recommend improvements to make operations more efficient

What we're looking for:

• Self-motivated & disciplined
• Works well in a team
• Good personal grooming & communication skills
• Eager to learn and passionate about customer service

JOB SUMMARY:

The Head Chef is responsible and accountable for leading, directing and overseeing the Culinary team in all aspects at the designated outlet. Responsible for upholding all relevant legal compliances, standard operating procedures and policies & procedure of 1-Group. Work hand in hand with the respective management team to achieve outlet target and goal. It is constitutive to support or assists and work cohesively with internal stakeholders of the venue in all matters stipulated in this document. It is also important to maintain professional conduct in line with the company’s policies and procedures at all time. Last but not least, it is expected to embrace and practice one of the company’s success factors which is Collective Leadership management culture in decision making process.

KEY ROLES AND FUNCTIONS

1. OPERATION PERFORMANCE

• To plan, direct, control, co-ordinate and participate in the activities of all personnel engaged in the preparation and cooking of food, ensuring that all the food prepared and served is in accordance with the standards set by the Company.
• To come out with new recipe ideas, menus and promotions through collaborate with the Culinary Development team to create a winning cuisine style and concept for the outlet.
• To work with the event and wedding sales team to create viable menus with a high level of responsiveness to ensure customer satisfaction. To ensure the highest level of quality and execution of all events and weddings.
• To ensure operations team members are properly trained on all menu items and have proper product knowledge, joining operations briefings to discuss any day to day issues and resolve any matters.
• To look for more sources of supplies for the purposes of cost savings, whilst maintaining quality standards.
• To direct, control and co-ordinate activities and food promotions with the kitchen staff and restaurant manager.
• To ensure a high standard of cleanliness throughout the entire kitchen as well as ensure a safe working environment in the kitchen and to prevent unnecessary accidents.
• To check all kitchen requisitions and transfers. Responsible for approval of Market list and COSG targets.
• To check on quality of food received as per the market list and to store items as per the designated specifications.
• To control and minimize wastage of food by adopting the following steps:
• Maintain a minimum inventory of food & to achieve budgeted food cost.
• Utilization of food surplus without affecting quality; and guest experience.
• Portion control.
• To suggest ideas for set-ups and displays.
• To ensure that standard recipes are followed and understood through personal involvement.
• To discuss/brief the daily operations of the kitchen with the Sous Chefs, cooks as and when it is necessary, daily activities with station supervisors.
• To handle guest complaints (on food) and follow up with the restaurant manager.
• To check the standard of prepared food.
• To analyse and monitor the menus and products of competitors.
• To coordinate with the management in the preparation and development of marketing strategies, attending and contributing to all necessary management and marketing meetings. Be properly prepared and take necessary action to ensure the ongoing success of the outlet.
• To coordinate with the management in the supervision and co-ordination of the following: Planning any development which may improve the marketing strategy of the restaurant.e expansion of the restaurants.
• Planning any development which may improve the marketing strategy of the restaurant.
• To perform duties common to all supervisors and any other duties as may be assigned by the management.

2. LEARNING AND DEVELOPMENT

• Train the Sous chef in teaching new recipes, special menus, food promotions and works together with the restaurant manager in promoting the daily specials.
• In consultation with HR department, ensure new hired team member is provided with Induction Training
• Develop, monitor and schedule OJTs in compliance with HR policies and procedures for newly hired full-time or part timer team member to ensure they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.
• Regularly monitor and conduct training needs analysis of team members to identify improvement needed for their personal development towards achieving company’s objectives.

3. PEOPLE MANAGEMENT

• To approve & check on the duty rosters and annual leave for all kitchen staff.
• To train, guide and evaluate the performance of all kitchen staff.
• To ensure that all staff are properly groomed and dressed as per the standards of hygiene set.
• Provides management/leadership that nurtures healthy workplace relationship and sense of belonging.
• To develop and maintain communications between the higher management and other subordinates.
• Be the company’s ambassador that promotes open discussion, collective leadership and equal opportunity.
• Team members are updated on any new matters in relation to new company’s policy & procedures and briefed on the company’s vision & mission.
• Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Monitor team member scheduling and maintain labour cost as per budget.
• Participate in HR recruitment processes in accordance to stipulated policies and procedures
• Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.
• Accountable for submission and accuracy of team member timesheet to avoid dispute.
• Weekly 1:1 with fellow managers & supervisor to discuss on their responsibilities, KPI, and complete their appraisal.

Job Overview:

As a Captain at Hotel Miramar, you will play a pivotal role in ensuring an exceptional dining experience for our guests. You will lead the service team, oversee daily operations, and uphold the high standards of service and hospitality that define Hotel Miramar.

Responsibilities:

1. Leadership and Coordination:

- Lead and inspire the service team to deliver exceptional customer service.

- Coordinate and communicate effectively with kitchen staff, ensuring seamless collaboration between front and back of house.

2. Guest Service:

- Greet and interact with guests to create a welcoming atmosphere.

- Ensure prompt and courteous service, addressing any guest concerns or special requests promptly.

3. Order Management:

- Oversee the accurate and timely communication of orders to kitchen staff.

- Verify the quality and presentation of dishes before serving to guests.

4. Menu Knowledge:

- Possess in-depth knowledge of the menu, including ingredients, preparation methods, and daily specials.

- Assist guests in making informed choices by providing recommendations and answering queries.

5. Training and Development:

- Train and mentor service staff, ensuring they understand Hotel Miramar's service standards and protocols.

- Foster a positive and collaborative team environment.

6. Quality Control:

- Conduct regular inspections of the dining area to maintain cleanliness, order, and ambiance.

- Ensure compliance with food safety and hygiene standards.

7. Guest Engagement:

- Anticipate guests' needs and create a personalized experience.

- Collect feedback and address any concerns to enhance overall guest satisfaction.

8. Shift Management:

- Effectively manage shifts, including staff scheduling and task delegation.

- Adapt to a dynamic work environment, including weekends and holidays.

Qualifications:

- Previous experience in a Captain or supervisory role within the hotel or upscale restaurant industry.

- Exceptional communication and interpersonal skills.

- In-depth knowledge of food and beverage operations.

- Familiarity with hospitality software and point-of-sale systems.

- Strong leadership and team management abilities.

Education:

- Minimum GCE 'O' level or equivalent. Hospitality management or related qualifications are a plus.

Certifications:

- WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures (Must-Have).

- Additional relevant certifications are advantageous.

Benefits:

- Competitive salary.

- Health and wellness benefits.

- Professional development opportunities.

How to Apply:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024 .

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• To perform check-in and out duties
• To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
• To manage guest requests and enquiries professionally
• To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
• To assist in the incoming calls efficiently and to connect to the respective guests or department
• To assist on the wake up calls
• To ensure effective communication via daily briefings
• To work closely with other departments and co-workers as part of our team
• To fulfill any other duties assigned to him/her

Requirements:

• Singaporeans only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE 'O' Level or equivalent
• Knowledge in Opera PMS is preferred
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Warehouse Hotel is a 37 key boutique hotel that resides on one of Singapore's most precious heritage sites. Situated along the Singapore River, the hotel was once a bustling go-down in the 1880s and later, Singapore's revolutionary disco haven. Continuing its Singapore story, the hotel aims to be a portal to local culture, offering a holistic experience that is rich in personality, depth and soul for both locals and tourists alike.

The Warehouse Hotel pioneers a different approach to hospitality. One that shuns the cookie-cutter, overly attentive, scripted style of service in favour of service that is intuitive and informal, yet personalised and ever-so impactful. We are looking for a team of charismatic, passionate, strong individuals, with an innate yearning to create exceptional experiences for those who walk through our doors.

We offer the opportunity to impact the lives of others through a people-oriented environment that respects our employees, rewards good work and builds a community of excellence. This project is brought to you by The Lo & Behold Group, an innovative hospitality company renowned for their timeless and distinct concepts, with a passion for creating awesome experiences and indelible memories.

We are looking for a passionate, customer-driven individual to fill the role of Bell Captain. As the Hotel’s primary point of contact with potential customers, the individual is responsible for welcoming all guests to the hotel as well as bidding them with a fond farewell. He should make sure all luggage, letter, courier and message movements are tracked and accounted.

Responsibilities:

• Greet all guests in the lobby warmly and professionally, make them feel welcome, and anticipate their needs before they arise.
• Recognize all returning and VIP guests and welcome them back.
• Helping the guest service team in escorting guests to and from their accommodations and also orienting them with the property features, facilities, and in-room equipment.
• Inform guests about all hotel and guest room features, hotel facilities, and emergency procedures.
• Assist guests with their luggage and try to acknowledge them by name.
• Make deliveries to guest rooms as instructed.
• Ensure that the bell desk is always manned.
• Ensure smooth and fast baggage handling for all arrival/departure guests.
• Attend all guest calls for Bell stand / Door Services related services.
• Ensure errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)
• Ensure all guest requests are logged on to the guest request tracker.
• Check the inventory of items on loan and ensure all items are collected at the time of on or before check-out.
• All baggage movements are tagged and recorded.
• Ensure left luggage forms are filled and duly signed by guests and all applicable policies are explained to the guest.
• Be aware of daily hotel activities, group and VIP arrivals.
• Communicate special guest requests to the Front Office Manager / Manager on Duty.
• Offer assistance to all guests at times.
• Perform any other work as and when assigned by the management.

What we’re looking for:

• Previous experience in hospitality would be preferred.
• At least an O Levels
• Commitment to delivering a high level of customer service.
• Pleasant disposition.
• Be a good team player and flexibility to work a variety of early and late shifts.
• Able to stand for long hours and transport guest luggage to and from guest rooms and/or designated bell areas.
• Eager to learn and has a passion for customer service.
• Well-groomed and possesses good communication skills.

Roles & Responsibilities

1. Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.

2. Fulfill buffet and runner responsibilities when assigned.

3. Adhere to daily checklists for restaurant cleaning and stocking procedures.

4. Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.

5. Stay informed about daily soups, specials, and featured drinks.

6. Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.

7. Ensure all food and beverages in good order before serving to guests.

8. Effectively communicate orders to the captain and verify accuracy.

9. Handle equipment with care and diligence.

10. Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.

11. Perform any additional duties as assigned from time to time.

12. Possess a minimum of GCE 'N' or 'O' level qualifications.

13. Possess WSQ Food Safety and Hygiene Level 1.

14. Additional certification in existing and/or new Workforce Skills Qualifications (WSQ) is desirable.

15. Previous experience in the Food & Beverage/Hotel industry is advantageous.

16. Exhibit an excellent service attitude.

17. Capable of working in a fast-paced environment.

18. Willingness to work flexible shifts, including weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• To make up the guest rooms daily in accordance to hotel service standard.
• To ensure all assigned rooms are cleaned by end of each shift.
• To clean, tidy and maintain your floor pantry at all times.
• To report any damage of furniture, carpet, fixtures and electrical equipments to Supervisor.
• To perform other duties as assigned
• Singaporeans only.
• Relevant experience in Housekeeping/Hotel industry preferred.
• Able to work independently & a good team player.
• Be willing to work on shifts, weekends and public holidays.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Responsibilities

· Develop business opportunities to drive the company's business in new and existing markets

· Maintain good corporate relationships and business growth with existing clients

· Meeting business targets and contributing effectively towards the overall hotel performance

· Generate sales reports

· Participate and carry out any additional tasks as needed

· Collaborate with other departments to improve workflow efficiency

Requirements

· Excellent written and verbal communication skills with pleasant disposition

· Multilingual and fluent in English

· Minimum GCE O-Level or equivalent experience in Sales

· Experience in hospitality industry is a plus

· Strong computer skills, including knowledge of MS Word, Excel and PowerPoint.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

We are looking for a passionate, customer-driven individual to fill the role of Guest Relations Officer. As the Hotel’s primary point of contact with potential customers, the individual is pivotal in ensuring the customer’s reservations and enquiries are promptly confirmed and replied to. Strong communication skills over the phone and proficiency in basic computer software is essential in the daily maintenance and management of the customer database.

Job Description

You’ll be in charge of:

• Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
• Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Communicating efficiently on room status, room status tracking, all locations, and rates
• Establishing and implementing expected guest programs and professionally handle guest requests and questions
• Actively improving hotel standards by providing relevant information such as customer feedback
• Carrying out daily front desk operations
• Ensuring that all guests receive a positive first and last impression at The Warehouse Hotel

Qualifications

• An individual that is eager to learn and has a passion in customer service
• An individual who is well groomed and possesses good communication skills
• Preferably possess experience in a front office position relating to hospitality

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description:

• Preparing, cooking and presenting in WESTERN CUISINES for Hotel Restaurant.
• Managing and training any cooks working with you.
• Helping the Sous Chef and Head Chef to develop new dishes and menus.
• Ensuring your team and you have high standards of food hygiene and follow the rules of health and safety.
• Monitoring portions and waste control to maintain profit margins.

Requirements:

• Possess relevant professional qualifications.
• At least 2 years of experience in similar capacity.
• Able to work independently & a good team player.
• 5 days work week.
• Good interpersonal & communication skills.
• Be willing to work on shifts, weekends and public holidays.
• Singaporeans only

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified