Total 2,975 F&B / Tourism / Hospitality job vacancies in Raffles Place, Central Singapore

Job Responsibilities:

• Greet customers with a smile as they enter the restaurant.
• Seat guests and provide them with menus.
• Take orders accurately and promptly.
• Serve food and beverages to tables.
• Ensure tables are clean and presentable for the next guests.
• Assist in maintaining a clean and organized dining area.
• Rotating on cashier handling

Qualifications / Requirements:

• No prior experience required; we're willing to train the right candidates.
• Positive attitude and a passion for providing excellent customer service.
• Ability to work well in a team and under pressure.

Benefits:

• Competitive hourly wages. ($10-$13 per hour)
• A fun and supportive work environment.
• Flexibility to work 10am - 2pm
• Weekend / Public Holiday closed
• Walking distance from MRT station

Class 4 Delivery Driver

• 6 Days work week
• Monday to Saturday 7am to 5.30pm, OT starts at 5.30pm if any
• Basic salary $2800 -$3000
• Additional fixed monthly allowance for daily work till 5.30pm - $200 per month
• May finish earlier than 5.30pm on most days if work efficiently
• Gross salary $3200 - $3500 or more per month after OT.

Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

The Receiving Store Officer is responsible for the daily receiving and store operations ensuring all deliveries are received properly, checking on the quantity, price, weight, quality and specifications against an authorized Purchase Order and market list before acceptance of goods. He/She is also responsible for maintaining the inventory in the Beverage Store ensuring all stocks are received and issued properly and accurately with supporting documents.

Summary of Responsibilities

• To understand and meet all requirements and guidelines with total compliance as per the hotel Receiving and Store Policies and Procedures and MOHG Food Suppliers Management Policies.
• All documents and records are to be correctly and accurately kept and filed on a timely basis.
• Monitor all purchases and delivered items to ensure quantity, quality, price, weight and specification and receiving guidelines are met.
• Understand, monitor, and update food supplier’s audit files and documents to ensure HACCP compliance.
• Monitor and take inventory of beverages, prepare requisitions for stock replacement and highlight expiring stocks and out-of-stock.
• Develop and assist methods and procedures for handling, storing and rotating stock.
• Take necessary precautions to prevent beverage breakages, spoilages, and discrepancies.
• Keeps storage facilities, receiving and loading areas, in a neat, clean and orderly fashion.
• Check and post invoices of products received into the system accurately and on a timely and daily basis.
• Any other duties pertaining to purchasing, shipping or receiving deemed necessary by the Purchasing Manager/Director of Purchasing.

Requirements

• Minimum 2 years’ experience in similar capacity
• Preferably with experience working in hotel or tourism industry
• Great communication and negotiation skills
• Proficient in Microsoft Office applications
• Displays initiative and willingness to learn
• Commitment to professional values

• Responsible for the day-to-day operations of the food service to ensure that the nutritional value and quality of meals meets the required statutory requirements and standards.
• Supervise the preparation and organisation of the meal distribution.
• Perform regular checks on the quality and quantity of both cooked and uncooked foods.

Requirements:

• Certificate in Food Hygiene Audit
• At least 2 years of cooking and supervising experience in a commercial/healthcare setting.
• People centric and able to interact in a multi-cultural environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Restaurant General Manager Job Responsibilities: To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time. Including relatable job responsibilities in your restaurant general manager job description helps attract talented candidates. Some examples include:

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

Job Summary

Reporting to the Director of Events Management, the Sales Coordinator, Event Management is responsible for providing administrative support for the Events team.

Key Responsibilities

• Assist in preparation of revenue reports and annual budget and business plan.
• Assist with enquiry calls for prospect weddings/ corporate events.
• Qualifies leads received for prospect weddings and corporate events and obtain the necessary information to formulate a proposal.
• Handles telephone calls and accurately take messages, new enquiries, check availability for both function and guest rooms.
• Ensures all incoming calls and email correspondences are forwarded to the respective Events team members upon receipt and assist with email proposal responses within 24 hours.
• Check function and guestroom availability for site inspections.
• Conduct site inspections in the absence of Event Managers.
• Assists in preparation of events forecast to be communicated to relevant departments.
• Assist in the preparation and distribution of Banquet Event Orders for upcoming events.

Key Requirements

• Good service and interpersonal skills
• Good presentation and communication skills (Written and Spoken English)
• Proficient in Microsoft Office applications and HMS, Delphi
• Self-starter
• Good problem-solving skills
• At least 1 year experience in a similar capacity
• Minimum qualification of diploma in any discipline

Brief description

We handcraft our gourmet burger and side dishes using only fresh and quality ingredients.

Our aims are to provide restaurant standard food at hawker fare, and to provide premium burger at affordable prices to everyone.

Job Descriptions

• Assist in preparing food
• Willing to work in kitchen

Working hours

• 44 hours per week

Class 3 Driver

• Working days: 1 day off per week
• Working hours: 10 hr ( to be discuss )
• Working location: Admiralty
• Salary: $2500

Responsibilities:

• Assist in loading/ unloading of food & catering equipment into delivery van
• Responsible for setting up of buffet table and buffet set up and tearing down of buffet table and set up.
• Coordinate and check the orders with the catering team
• Ensure timely delivery of orders and collection as per the assigned schedule.

Requirement:

• Possess a valid class 3 driving licence.
• Vehicle can drive back home.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Descriptions:

• Develop and implement effective sales strategies to surpass sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Cultivate and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Cultivate and sustain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, including marketing and logistics, to ensure seamless order processing and delivery.
• Ensure timely payment collection.
• Prepare regular sales reports encompassing sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to facilitate informed decision-making.
• Collaborate with the marketing team to formulate and execute marketing campaigns aligned with sales objectives.
• Represent company professionally with customers and vendors, adhering to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation, fostering the company's thriving and prospering throughout the organization.

Job Requirements:

• Demonstrated expertise in FMCG food sales or a related field.
• Possesses excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving and surpassing sales targets, driven by results.

Role:

Key Account Manager (FMCG / Non-Food category / NTUC / Up to $4500)

• Singapore Based (Woodland)
• 5 Days work per week - fixed shift (7.30am - 5pm / 8am - 5.30pm / 8.30am - 6pm)
• $3500 - $4500
• Diploma/degree in Sales, Marketing, Business Administration, or a related field + Experience in FMCG (non-food) / Health & Beauty industry is required
• Familiarity with CRM tools (e.g. Salesforce) would be a plus
• Career Progression Opportunities

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Brief description of the Restaurant

We handcraft our gourmet burger and side dishes using only fresh and quality ingredients.

Our aims are to provide restaurant standard food at hawker fare, and to provide premium burger at affordable prices to everyone.

Job Descriptions

• Manage cooking
• Handle kitchen helper

Job Requirements

• Able to cook

Working hours

• 50 hours per week

Brief description of the Restauran

Ikkagoyo is a new opening Japanese traditional style of fine-dining.

The restaurant will officially open around Feb-March 2023.

The concept of this restaurant is to deliver ""KANDO (impression)"" to everyone with ingredients delivered from carefully selected producers all over Japan, Japanese traditional cooking techniques, and the spirit of OMOTENASHI (hospitality).

Job Descriptions

• Assist Chef
• All the preparations for meals
• Clean up Kitchen Sections
• Collaborate with service staffs

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week : Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

The Airport Representative is responsible in ensuring that all hotel guests with transportation arrangements, flight details are recognized and assisted at the airport. This applies to both arriving and departing guests who will receive attentive service which includes luggage assistance, the processing of GST refund at Changi airport and the provision of relevant airline information.

Additionally, the airport representative acts as the hotel's ambassador at the airport and is knowledgeable about the hotel rooms, facilities and services according to the hotels operational standards.

Major responsibilities

• Excels in delivering Legendary Quality Experience to all guests.
• Supports the overall rooms operations by providing warm welcome and fond farewell to all hotel guests.
• Reviews arrival / departure manifests and ensures relevant guests preferences and needs are met.
• Present at all scheduled flight landings and assist incoming guests with baggage clearance and escorts guests to transport facilities.
• Stand by at the arrival/departure terminal for every flight where a hotel guest is scheduled to depart or arrive from.
• Maintain a good relationship with airline personnel, immigration and custom officers under the guidance of the Manager. If the pickup is not arranged by the hotel then, guests should be shown only to the recommended taxi or limousine.
• Maintain detailed knowledge of all facilities and services offered by the hotel and Changi Airport.
• Acts as a link for guests with all other areas of the hotel prior to arrival and during departure at the airport. Promptly answers any guest inquiries and communicates with respective departments when necessary.
• Addresses any security incidents and complaints to the Chief Concierge and reacts proactively when suitable and appropriate.

Requirements

• Flexible and has a can-do attitude. Candidate is quick thinker and is able to accommodate last minute requests and changes.
• Warm and able to communicate well with guests in English.
• Willing to work on rotation shifts, weekends, and public holidays

• Prepare sales, production forecast and material requirement projection.
• Handle production orders and collect production results and data for system posting.
• Analyse data, plan operation, connect to execution and improve planning.
• Handle the Central Kitchen Management System and SAP MM & PP modules.

Requirements:

• Diploma and above
• At least 3 years in operations planning and control experience of edible food and industrial products.
• Strong knowledge of range of food materials, their supply chain, specification, and quality.
• Good understanding of food preparation, cooking and packing processes.
• Proficient with SAP, MES and other manufacturing systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Requirement \ Experience

• Responsible for managing the hotel Income Audit operations.
• Preparing financial revenue reporting
• Perform all revenue internal control auditing
• Prepare revenue financial analysis
• Perform balance sheet reconciliation
• Manage accounting and internal control procedures
• Good understanding of internal controls in the hospitality industry
• Liaise with auditors, bankers and tax agents in relation to statutory audit and tax reporting and compliance
• Cross functional duties but not limited to Accounts Receivable and Accounts Payable sections.

Education & Professional Qualifications

• Minimum GCE ‘O’ level formal education or equivalent certification.
• ACCA or recognized accounting qualifications preferred.
• Relevant accounting experience in the hospitality industry with at least 2 years managerial and accounts payable supervisory experience preferred.
• Familiar with hotel PMS, POS, Sun Accounting System and Hyperion System will be an added advantage.

Established F&B chain is looking for people to fill up these position

Kitchen Crew

Assist Chef in preperation of the dishes.

- Cutting of vegetables

- Preparation of Broth

- Reheating of meals

Choice of 5 days / 6 days work week

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for achieving and maintaining the highest standards of food preparation quality and guest satisfaction. Main responsibilities include, but not limited to quality and cost control whilst upholding high levels of hygiene and sanitation.  

Primary Responsibilities

Food Quality

• To be responsible for monitoring food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, working with yield testing, product identification and that the proper rotation and labelling is followed according to guidelines and product specifications.
• Works closely with receiving and storeroom; ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.

Hygiene And Sanitation

• To be responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc. 
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ensures ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Works As Part Of The F&B Culinary Team

• Ensures smooth and effective communication amongst the kitchens and with other departments.
• Ensures that all deadlines set by supervisors are met.
• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands workplace safety and health procedures, HAACP standards and emergency procedures.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Retail shop assistant cum Delivery
Location: Bencoolen
Working Days: Mon - Sat, 6 days
Working Hours: 9.00am – 6.30pm
Salary: $1,800 - $2,000

Retail

• Serve walk-in customers at our physical retail store.
• Display and replenish stocks.
• Pick and prepare goods for delivery.
• Cashiering duties
• Manage e-commerce platforms: Lazada, Shopee, Qoo10, website, Shopee X etc

Delivery

• Loading and unloading of goods
• Knowledge of safety protocols for deliveries operation
• Perform delivery duties.

Requirement

• Years customer retail services & delivery driver experience would be an advantage.
• Candidate must possess a CLASS 3 driving license with good record.
• Experience in food industry will be an advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Maxwell
Salary: $3000 - $3500

As a Captain for a fine dining restaurant, you are responsible for assisting the Restaurant Manager in the day-to-day functions of the restaurant. You would also be responsible for providing excellent customer service to guests. This includes greeting guests, taking their orders, delivering food and drinks, and ensuring that their needs are met throughout their meal.

A) Leadership & People Management

• Be proactive and responsible for own duties and assist others where required

B ) Service Excellence

• Opening and closing of restaurant
• Taking and fulfilling customers’ orders
• Cleaning and clearing tables
• Proper handling of the POS system
• Other side duties
• Comply with operational service standards
• Assist in organization and maintenance of inventory and storage
• Comply and practice food safety based on food hygiene standards
• Uphold and maintain high standards of hygiene

C) Risk Management

• Work in line with the restaurant’s risk aversion programme
• Assist in health and hygiene audits as well as safety checks

Requirement

• At least one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

JOB SCOPE

• The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met
• Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills
• Deputize for the General Manager, Assistant General Manager and Manager during his/her absence
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order
• Inspect food items are set in proper quantities and to Hotel standards
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Maintains staff files
• Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc
• Approves the schedule and flex day requests for all restaurant staff
• Responsible for coordinating training of all staff as required
• Coordinates inventories and orders food and beverage products, supplies and equipment as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed.

Job Requirements

• Certificate or Diploma in Restaurant Management or extensive F&B experience.
• A minimum of 3 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant.
• Fluent in English, knowledge of additional languages is a plus.
• Knowledge of Asian and Western cuisines, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Maxwell
Salary: $3000 - $3500

Requirement

• At least two years of relevant working experiences

As a Captain for a fine dining restaurant, you are responsible for assisting the Restaurant Manager in the day-to-day functions of the restaurant. You would also be responsible for providing excellent customer service to guests. This includes greeting guests, taking their orders, delivering food and drinks, and ensuring that their needs are met throughout their meal.

A) Leadership & People Management

• Be proactive and responsible for own duties and assist others where required

B ) Service Excellence

• Opening and closing of restaurant
• Taking and fulfilling customers’ orders
• Cleaning and clearing tables
• Proper handling of the POS system
• Other side duties
• Comply with operational service standards
• Assist in organization and maintenance of inventory and storage
• Comply and practice food safety based on food hygiene standards
• Uphold and maintain high standards of hygiene

C) Risk Management

• Work in line with the restaurant’s risk aversion programme
• Assist in health and hygiene audits as well as safety checks

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279