Total 2,377 F&B / Tourism / Hospitality job vacancies in changi road singapore

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Assists in the development and execution of marketing plans for digital marketing communication plan which includes, website development, social media, search engine marketing and online advertising.
• Supports corporate and brand on digital marketing initiatives.
• Develop overall SEO strategies, involving keyword research, content auditing, competitor analysis and content gap analysis, SEO forecasts and link building activities to discover content topics to drive consumer engagement and audience growth to websites.
• Manages content for hotel’s website and ensure information are up to date.
• Drives e-commerce through data analytics and marketing strategies.
• Work closely with Revenue team on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communication onto platforms.
• Assists and/or creates content for all the hotel’s social media platforms and drives engagement.
• Identifies potential Key Opinion Leader (KOL) and executes strategies to drive hotel’s awareness in the social media space.
• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervises action plans for improvements where needed.
• Manages the updates and monitor the content of the preferred platforms and websites – PHG Meetings, Preferred Hotels, Preferred Family, I Prefer.

Requirements

• Diploma or degree holder in Business, Marketing, Communications or equivalent.
• Minimum of two years of relevant experience in digital marketing for service industry. Experience in the hospitality industry will be an advantage.
• Detailed understanding of digital marketing and social media landscape.
• Proficient in Microsoft Office and Outlook.
• Detailed knowledge of video and photo editing tools.
• Good command of written and spoken English. Basic understanding of other languages will be an advantage.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Description

• To be responsible for managing F&B operations at all outlets as well as banquet sales and delivering an excellent members and guests’ experience.
• Achieve budgeted revenues, monitor and control food, beverage and labor costs, and maximize profitability within all areas of the food and beverage department.
• Responsible for the development and implementation of F&B strategic plans and budgets.
• Guide monthly profit and loss (P&L) meetings to assess financial performance, identify gaps, assess competitor revenue and develop new strategies to increase revenue where opportunities exist.
• Responsible for the conceptual and operational design of outlets.
• Work closely with MARCOM for impactful promotions and marketing activities as to enhance outlets’ position and to increase their revenues
• Drive high levels of member’s satisfaction through visible leadership and hands on interaction with colleagues and members.
• Monitor weekly activities of F&B sales and ensure timely and accurate reporting of all financial information within the Club to assist in effectively achieving performance objectives.
• Set key performance targets for all F&B Outlet Managers to achieve and working with them to achieve the set targets
• Preserve excellent levels of internal and external customer service
• Review menus with Chef for latest trend and ensure quality food, purchase goods and continuously make necessary improvements
• Identify members’ needs and respond proactively to all of their concerns
• Provide appropriate service recovery to members' complaints. To follow up and to establish correct procedures to prevent future recurrence
• Lead F&B team by attracting, recruiting, training and appraising talented employees
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Ensure colleagues are properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.
• Recommend and initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.
• Recruit, evaluate, and select entertainment for food and beverage outlets and events.
• Establish and maintain relationships with vendors and suppliers relating to F&B operations.
• Work with the culinary and hygiene team to ensure levels of cleanliness and hygiene are in accordance with local laws and standards.

Job Requirements

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Food entrepreneurial mindset with strong decision-making skills.
• Strong business acumen and results-driven
• Strong analytical skills to understand and respond to key business performance indicators and competitive trends
• A good leader with excellent communication and presentation skills
• Ability to uphold good service standards at all times