IT Onsite Specialist (L3 Support, Pharma MNC) #HFT
Roles and responsibilities:
Level 3 support
Hardware IMAC Support
Troubleshoot, diagnose, and resolve the tickets which required onsite support.
Manage any end-user service requests (e.g. desktop, mobile) which require local interaction.
Asset Management.
Alert Customer in case of low asset (hardware) or licensing issue (Software)
P...