Total 324 procurement specialist job vacancies in Health / Beauty / Fitness category in singapore

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Key Responsibilities:

• Develop and implement procurement strategies for pharmaceutical products
• Conduct strategic sourcing, horizon scanning and market landscape analysis
• Engage suppliers to ensure quality level, cost improvement and supply efficiency
• Work with supply chain operations to review and revise internal processes to improve efficiencies Identify, facilitate and administer projects on pharmaceuticals procurement and supplies
• Collaborate with internal and external stakeholders in the planning for the pharmaceutical purchasing programme
• Lead and manage procurement team including performance review, providing guidance and advice on day-to-day work

Requirements:

• Degree in Pharmacy with minimum 2 years' of relevant professional practice experience
• A registered pharmacist with the Singapore Pharmacy Council
• Good knowledge of the Pharmaceutical Industry
• Strong interpersonal skills and experience in engaging stakeholders
• Excellent written and verbal communication skills
• Proficient in Microsoft Office applications
• Relevant experience in Procurement and inventory management of drugs and pharmaceutical products
• Good knowledge in SAP-MM, Microsoft office, excel and powerpoint.
• Good negotiation, interpersonal and communication skills
• Self-motivated, independent worker with team spirit and good problem solver

Location: Orchard, Singapore

Woking Hours: Monday to Friday + Half Saturdays

Discipline: Gastrointestinal, Urinary, Head and Neck

Procedural Support: Work closely with doctor and other staff nurses in the clinic. Coordinating of healthscreening tests, minor procedures, administering of medications, blood-taking, taking vital signs, dressing, monitoring patient's overall well-being and comfort.

Assessment and Documentation: Perform thorough assessments of patients' health conditions, gather medical histories, and document all relevant information accurately. Maintain comprehensive and up-to-date patient records to ensure continuity of care.

Patient Education: Educate patients about their conditions, treatment plans, medications, and self-care techniques. Provide instructions on proper medication administration, lifestyle modifications, and preventive measures to promote patient understanding and compliance.

Counter Duties: Managing patient records, updating medical charts, scheduling appointments, and ensuring the clinic operates smoothly. They may also assist with inventory management, ordering medical supplies, and maintaining a clean and organized clinical environment.

Requirements

• SNB Registered
• At least 3-5 years of hands on nursing experience
• Comfortable with full clinic hours commitment of 5 weekdays + 0.5 saturdays

In this role, you will work closely with the agency force and agency distribution team to drive Health sales, create sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Head of Health Distribution Strategy to drive a productive Agency Distribution for Health.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project IC / Lead for assigned Health initiatives and projects
• Create a culture of commitment and achievement
• Work closely with Agency distribution team to drive Health sales
• Assist in the development of sales initiatives to drive activities & performance
• Handle all issues and queries for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Be the Health Specialist handling product queries
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Any other projects or tasks assigned

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment
• Strong analytical & Excel skills
• Experience in performance management

Working Experience

• Sales experiences in the insurance industry preferably LIFE
• Agency Distribution experience
• Knowledge of MediShield Life and Integrated Shield

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Bachelor in Business or related fields of study

Language

• English

Senior Triage & Brief Intervention Specialist

Overview:

We are seeking an experienced and compassionate Senior Specialist to join our mental health team. The ideal candidate will be responsible for conducting initial assessments, triaging clients based on urgency and needs, and ensuring that clients receive timely and appropriate care and providing brief interventions to clients. Candidate will also be co-managing the triage team members, to make decisions for proper allocation and to provide support whenever needed. This role requires a deep understanding of mental health issues, excellent communication skills, and the ability to make quick, informed decisions.

Key Responsibilities:

• Conduct comprehensive initial assessments of clients presenting with mental health concerns.
• Triage clients based on severity and urgency of their conditions, ensuring they receive appropriate and timely care.
• Provide brief intervention to clients.
• Co-manage, supervise and support triage team members.
• Maintain accurate and up-to-date client records and documentation.
• Coordinate with other healthcare professionals, social services, and community resources to facilitate comprehensive care.
• Monitor client progress and adjust care plans as necessary.
• Participate in team meetings, case conferences, and professional development activities.
• Collates data for outcome tracking, trending and reporting.
• Stay current with best practices and emerging trends in mental healthcare.
• Maintains and safeguards confidentiality of patient health information.

Qualifications:

• Degree in Psychology with postgraduate qualification in Social Work, Counselling, Psychology or a related field.
• Minimum of 2 years of experience in mental health triage, crisis intervention, or a related field.
• Strong understanding of mental health disorders, assessment techniques, and intervention strategies.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, high-stress environment.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience in a supervisory or leadership role.
• Specialized training or certification in CBT.
• Bilingual or multilingual abilities.

Main Responsibilities:

• Assist specialists in advanced clinical and dental procedures.

• Prepare, sterilize, and manage specialist dental instruments.

• Ensure high standards of infection control during specialist treatments.

• Maintain cleanliness of clinic facilities, ensuring readiness for specialist procedures.

• Cast models and handle lab cases for advanced treatments.

• Ensure patient comfort throughout specialist treatments.

• Perform desk duties with professionalism in a fast-paced environment.

• Train and mentor junior dental assistants as needed.

• Assist with inventory management for specialist instruments.

• Handle any ad hoc duties as requested by the Supervisor or Specialist.

Requirements

• Minimum 2 year of experience as a Dental Assistant, assisting in specialist procedures such as endodontics, orthodontics, or prosthodontics.

• Strong ability to work independently, with excellent decision-making skills and proactive initiative in a specialist environment.

• Excellent communication skills and interpersonal skills for patient care.

• High attention to detail in infection control and handling specialized instruments.

• Leadership skills to mentor junior staff and maintain high clinical standards.

• Familiarity with specialized dental procedures, equipment, and materials is required.

• Ability to perform under pressure in a fast-paced clinical setting.

Role Summary/Purpose

The Health, Safety & Environmental (HSE) Specialist will be responsible for collaborating with onsite operations to ensure the safe execution of task onsite and the compliance all the applicable HSE procedures implementation and regulatory requirements.

He/She will work directly with the Site Operations Leader and the HSE Director or designee to ensure alignment with the business HSE priorities and strategies.

• Experience occupational safety and health, environmental management
• Minimum of 5 years of HSE experience
• HSE professional certification such as NEBOSH or (HSE Certificate specialist for Oil and Gas Industries)
• Familiarization with risk assessments
• Knowledge on lifting and rigging safe practices

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About Us:

At As We Move, we focus on holistic fitness and wellness, helping individuals not just move better but feel better. As part of our mission to empower clients to reach their fitness and recovery goals, we are seeking skilled Sports Massage Therapists or Tuina Specialists to provide expert recovery services in a flexible and professional setting.

Key Responsibilities:

Perform high-quality sports massage therapy or tuina sessions to aid in muscle recovery, stress relief, and injury prevention.

Assess client needs and recommend appropriate techniques and treatments based on individual conditions.

Provide prehab and rehab support for clients recovering from injuries or chronic tension.

Collaborate with Personal Trainers to create integrated recovery and fitness plans for clients.

Deliver sessions at both our gym location and, occasionally, at client-specified locations as requested.

Maintain accurate records of client progress and adhere to confidentiality policies.

Educate clients on self-care techniques, such as stretching and mobility exercises, to support recovery between sessions.

What We Offer:

Competitive pay per session.

Opportunities for skill enhancement through workshops and advanced certifications.

A welcoming, inclusive work environment with access to our fitness and wellness programs.

Flexibility in working hours and the chance to build your own client base.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Join JPMC's dedicated team as an Occupational Health and Safety Specialist and make a significant impact on workplace safety in the APAC region. Be part of a global leader committed to excellence and innovation. Your expertise will help shape a safer work environment, ensuring compliance and fostering continuous improvement. Elevate your career with us and contribute to a culture of safety and well-being.

As an Occupational Health and Safety Specialist – Associate within Global Real Estate, you'll play a crucial role in developing and implementing health and safety management systems. Your work will prevent accidents and incidents through effective risk assessment and control. You'll ensure compliance with legislation and support the firm's operations across the APAC region. This role is vital in promoting a safe and healthy workplace, making a real difference in employees' lives.

Job responsibilities:

• Develop and implement health and safety policies and procedures.

• Conduct hazard identification, risk assessment, and control.

• Ensure compliance with occupational health and safety legislation.

• Implement governance and inspection requirements.

• Advise on health and safety risk management processes.

• Communicate legal and health and safety requirements.

• Develop operational controls for compliance.

• Support health and safety training needs and delivery.

• Establish forums for employee consultation on safety matters.

• Manage health and safety documents and records.

• Liaise with regulatory authorities and report as needed.

Required qualifications, capabilities, and skills:

• Bachelor's Degree in Occupational Health and Safety, Science, Engineering, or related field.

• 5 years of experience in a similar function.

• Comprehensive understanding of occupational health regulatory standards.

• Expertise in APAC-specific safety, health, and environmental laws.

• Proficient in ISO 45001 and ISO 14001 Management Systems.

• Relevant certifications (e.g., WSHO, NEBOSH IGC, IOSH).

• Strong interpersonal communication skills.

• Highly organized, analytical, and self-motivated.

• Capable of working independently.

• Effective organizational and negotiation skills.

• Proficient in technical writing.

Preferred qualifications, capabilities, and skills:

• Experience in addressing technical safety issues in building management.

• Proven ability to consult on and resolve safety issues.

• Strong team player.

• Keen attention to detail.

• Willingness to travel as required.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5a6e20e832a4e577493a3c7237b68942

Job Scope:

• Assist Doctors in the consult room.
• Counsel patient, submit insurance pre-approval forms.
• Dispense medication.
• Complete inpatient paperwork.
• Help in front-desk duties (pick up calls, register patients, schedule appointments etc) when needed.

Requirement:

• Valid SNB & BCLS required
• No experience required, training provided

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Responsibilities:

• Promote, sell medical devices and hospital supplies represented by the company

• Able to do product demonstrations and product usage

• Interact with medical professionals and patients

• Consistently keep updated on product, market and competitor knowledge

Job Requirements:

• Diploma, with a minimum of 1-year marketing/sales experience

• Experience in medical device/pharmaceutical sales will be an advantage

• Nursing or allied health work experience are welcome to apply

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Duration; 1 year

Salary: Up to 6500

Location: Tuas ( Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun)

• Build six sigma and Ican capability of colleagues through training and couching (including IMEx orientation, IMEx elements, Innovation, process capability, Ml training and certification, SS etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the
• IMEx Boosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the lite's short term and long-term goals
• Provide leadership & guidance to Green Belts (Mcthod 2) and Yellow Belts (Method 1)
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the Cl element and work with site leadership tesm to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal
• Promote Cl culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Uphold company code of conduct and values
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCI) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations
• Work with the process centric teams (PCT to identify and drive improvements as per the Continuous Improvement goals of the POT

Qualifications:

• Min. Bachelor degree in Engineering, Science or related discipline
• Six Sigma Green Belt certified
• Min. 5 years of experience
• Proven experience in leading and coaching in an Operational Excellence environment.
• Proven ability in application of Lean and Six Sigma methods and tools
• Experienced in supporting sitewide operational excellence
• Experienced in engaging multiple stakeholders and driving to alignment and action.

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

RESPONSIBILITIES:

Manpower:

• Manage clinic staff roster & manpower, with reasonable and fair planning of their work involvement in support of the business

• Request for hiring (where applicable)

• Annual staff appraisal

Expenses and financials:

• Manage clinic expenses, such as, but not limited to

- excessive inventory, consumables, expiring drugs, wastages, utility

• Ensure all patient billings and invoices are accurate

• Ensure clinic’s daily financial settlement is done properly, and all takings for the day are accurately accounted for

Work standard:

• Manage staff to deliver customer service excellence and patient satisfaction

• Ensure regular stock-taking is done accurately, based on the agreed frequency

• Manage teammates’ overall work performance, such as, but not limited to

- punctuality, accuracy of work, team player

Clinic and suppliers:

• In discussion with reporting officer, execute plans for minor repairs, furniture replacement or any facility needs

• Ensure regular preventive maintenance of equipment and air conditioning servicing in clinic

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We’re looking for a results-driven individual with excellent interpersonal skills to actively seek out and engage customer prospects.

Job Description and Responsibilities

- Selling Drugs and Supplements to Clinics, Doctors, and Specialists

- Performing cost-benefit analysis of existing and potential customers

- Maintaining positive business relationships to ensure future an continous sales

Requirement

- Highly motivated and target driven with a proven track record in sales

- Excellent selling, negotiation, and communication skills

- Prioritizing, time management and organizational skills

- Ability to create and deliver presentations tailored to the audience needs

- Relationship management skills and openness to feedback

Preferably Junior Executives specializing in Sales - Retail/General, Healthcare - Pharmacy or equivalent.

Candidate with own car would be an advantage

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $3000 - $4000
Working hours: 5.5 days; Mon - Fri: 9:00am - 5pm, Sat: 9:00am - 1pm
Location: Mount Elizabeth Novena Hospital / Gleneagles Medical Centre

Responsibilities:

• Undertake nursing duties (i.e. phlebotomy, subcutaneous/intramuscular injections, simple wound dressings)
• Medication dispensing
• Chaperone doctor, assist with minor procedures in clinic
• Perform administrative duties including patient registration, payments, booking of appointments, financial counselling, stock-taking and managing insurance claims.
• Ensure the cleanliness and tidiness of the clinic

Job Requirements:

• Degree / Diploma in Nursing
• Full registration under Singapore Nursing Board

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• 5.5days (Saturday (8am - 1pm) & off on Sunday)
• 8am - 5pm OR 9:30am - 6:30pm (Staggered working hours)
• $2500-$3800
• Novena

Job Scope:

• Manage day-to-day clinical duties in the operating theatre/recovery area/dispensering station.
• Ensure that all equipment is working correctly and adequately maintained
• Maintain patient records and documentation accurately.
• Provide high standards of patient care for all pre and post procedure.
• Provide utmost patient care and customer service to the patients and family members.
• Order and maintain inventory of medical supplies and materials
• Adhere to established protocols, policies, and procedures in providing patient care
• Perform all other duties as assigned by the Centre Manager and/or the Senior Management.

Job Requirements:

• Full registration with the Singapore Nursing Board
• Possess an Annual Practising Certificate
• IVF or O&G trained would be an added advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Staff Nurse

Working hours : Monday - Friday 9am - 5pm | Saturday 9am-1pm

Location: Gleneagles Medical Centre / Mount Elizabeth Novena Specialists Centre

Urology Specialist

Salary : $2,600 - $3,600

Job requirements

• Diploma in Nursing
• SNB Registered

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duration; 1 year

Salary: Up to 6500

Location: Tuas ( Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun)

• Build six sigma and Ican capability of colleagues through training and couching (including IMEx orientation, IMEx elements, Innovation, process capability, Ml training and certification, SS etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the
• IMEx Boosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the lite's short term and long-term goals
• Provide leadership & guidance to Green Belts (Mcthod 2) and Yellow Belts (Method 1)
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the Cl element and work with site leadership tesm to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal
• Promote Cl culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Uphold company code of conduct and values
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCI) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations
• Work with the process centric teams (PCT to identify and drive improvements as per the Continuous Improvement goals of the POT

Qualifications:

• Min. Bachelor degree in Engineering, Science or related discipline
• Six Sigma Green Belt certified
• Min. 5 years of experience
• Proven experience in leading and coaching in an Operational Excellence environment.
• Proven ability in application of Lean and Six Sigma methods and tools
• Experienced in supporting sitewide operational excellence
• Experienced in engaging multiple stakeholders and driving to alignment and action.

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Duration; 1 year

Salary: Up to 6500

Location: Tuas ( Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun)

• Build six sigma and Ican capability of colleagues through training and couching (including IMEx orientation, IMEx elements, Innovation, process capability, Ml training and certification, SS etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the
• IMEx Boosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the lite's short term and long-term goals
• Provide leadership & guidance to Green Belts (Mcthod 2) and Yellow Belts (Method 1)
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the Cl element and work with site leadership tesm to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal
• Promote Cl culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Uphold company code of conduct and values
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCI) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations
• Work with the process centric teams (PCT to identify and drive improvements as per the Continuous Improvement goals of the POT

Qualifications:

• Min. Bachelor degree in Engineering, Science or related discipline
• Six Sigma Green Belt certified
• Min. 5 years of experience
• Proven experience in leading and coaching in an Operational Excellence environment.
• Proven ability in application of Lean and Six Sigma methods and tools
• Experienced in supporting sitewide operational excellence
• Experienced in engaging multiple stakeholders and driving to alignment and action.

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Description Summary

PRUShield Claims recovery is a key initiative for the Medical Portfolio Management team. It is the process of assisting customers in submitting claims to a third-party insurer. This role includes reaching out to customers via 2-way sms, follow up calls with customers and to follow through with the collation of medical receipts and report on behalf of the customer. The medical documentation is submitted to customer’s HR department and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organisation’s bottom-line.

Job Description

Objectives for Medical Services Specialist

• Reporting to Medical Services Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set, which include daily call productivity, contact rate, and success rate.
• Provide assistance to walk-in customers which will be based at our concierge offices/ counters located offsite in our private partner hospitals on PRUShield claims related enquiries including advice on third party recovery and its benefits.
• Collect the patient consent forms of customers who have been admitted to our partner hospitals.
• Reach out to customers who have given their consented to be contacted to offer assistance with claims and also issue transportation vouchers who qualify.

Role & Responsibilities

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to Medical Services Consultant on call activity and outcomes. Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Reply to emails related to claims recovery and concierge services and answer hotline calls.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection.
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide on-site concierge services at private panel hospital
• Achieve PRUShield Recovery performance targets set; which include daily call productivity, contact rate, and success rate.

KPIs

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery and concierge matters within the agreed TATs

Qualifications / Criteria

• Friendly, proactive and service oriented individual.
• Team player and enjoys being in a target driven team.
• Two years’ experience with outbound or in-bound call centre environment.
• One to two years’ experience in integrated shield or life insurance preferred.
• Poly diploma, GCE A level or relevant work experience.
• Life insurance qualifications – Certificate in Life & Health Insurance.