Total 6 quality assurance job vacancies in Health / Beauty / Fitness category in Singapore

Responsibilities:

• Ensure compliance with applicable organization policies, processes and procedures, contributing to the execution of strategies and oversight of programs
• Oversee procedures to ensure that incoming materials including raw materials and commodities comply with company policies and processes.
• Manage investigations related to materials nonconformity with cross functional team.
• Serves as the primary contact to review and follow up on documentation and activities
• Prepare, maintain and facilitate review of the GMP documentations
• Coordinate site supplier quality issues, audit assessments and subsequent follow-up actions.
• Support global supplier quality team initiatives or other site improvement projects.
• Perform review/audit of Incoming material inspection package which includes receiving, sampling and testing compliance.
• Support the Supervisor to analyse and review performance measurements of the Supplier
• Quality Management business processes.
• Provide QA oversight for materials reduced testing program
• Responsible to provide relevant quality metrics reporting in Quality Management review.
• Lead, coordinate and drive cross functional teams/projects where necessary.
• Provide support for regulatory inspections (where necessary) without impacting daily operations
• Promote and follow safety work practices in the workplace
• Maintain high levels of Customer satisfaction by positively managing internal and external relationships
• Any other tasks as and when assigned by the Supervisor

Requirements:

• Diploma/degree in related science fields
• Minimum 3 years of experience in Supplier quality is preferred
• Able to start immediate/ within short notice period

Working hours:

Mon – Fri, 8am-5pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

In this role, you will work closely with the agency force and agency distribution team to drive Health sales, create sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Head of Health Distribution Strategy to drive a productive Agency Distribution for Health.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project IC / Lead for assigned Health initiatives and projects
• Create a culture of commitment and achievement
• Work closely with Agency distribution team to drive Health sales
• Assist in the development of sales initiatives to drive activities & performance
• Handle all issues and queries for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Be the Health Specialist handling product queries
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Any other projects or tasks assigned

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment
• Strong analytical & Excel skills
• Experience in performance management

Working Experience

• Sales experiences in the insurance industry preferably LIFE
• Agency Distribution experience
• Knowledge of MediShield Life and Integrated Shield

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Bachelor in Business or related fields of study

Language

• English

1. Revise and review SOPs
2. Review executed MBR/EBR
3. Support manufacturing team with any quality interpretation , queries and issues.
4. Provide quality oversight (participate GEMBA walk, GMP walk)
5. Perform archival of QO documents
6. Perform IQ and OQ. Involve in URS, design specifications

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• To review, develop, implement, monitor and evaluate key performance indicators in alignment with Department of Nursing's set targets.
• Prepare and conduct audits to improve the standards of nursing image and care quality.
• Coordinate and faciliatate root cause analysis sessions for incidents related to Nursing Department.
• Work closely with NDNQI coordinator and indicators' owners to facilitate the collection and submission of NDNQI data.
• Educate nurses about CGH Nursing's Professional Practice Model, the concept of shared governance and Nursing Council.
• Maintain a continuous improvement mind-set to seek evidence-based practices through research.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlisted candidates will be notified.

Job Description Summary

PRUShield Claims recovery is a key initiative for the Medical Portfolio Management team. It is the process of assisting customers in submitting claims to a third-party insurer. This role includes reaching out to customers via 2-way sms, follow up calls with customers and to follow through with the collation of medical receipts and report on behalf of the customer. The medical documentation is submitted to customer’s HR department and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organisation’s bottom-line.

Job Description

Objectives for Medical Services Specialist

• Reporting to Medical Services Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set, which include daily call productivity, contact rate, and success rate.
• Provide assistance to walk-in customers which will be based at our concierge offices/ counters located offsite in our private partner hospitals on PRUShield claims related enquiries including advice on third party recovery and its benefits.
• Collect the patient consent forms of customers who have been admitted to our partner hospitals.
• Reach out to customers who have given their consented to be contacted to offer assistance with claims and also issue transportation vouchers who qualify.

Role & Responsibilities

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to Medical Services Consultant on call activity and outcomes. Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Reply to emails related to claims recovery and concierge services and answer hotline calls.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection.
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide on-site concierge services at private panel hospital
• Achieve PRUShield Recovery performance targets set; which include daily call productivity, contact rate, and success rate.

KPIs

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery and concierge matters within the agreed TATs

Qualifications / Criteria

• Friendly, proactive and service oriented individual.
• Team player and enjoys being in a target driven team.
• Two years’ experience with outbound or in-bound call centre environment.
• One to two years’ experience in integrated shield or life insurance preferred.
• Poly diploma, GCE A level or relevant work experience.
• Life insurance qualifications – Certificate in Life & Health Insurance.

About the Company:

Our client is a leading provider of integrated healthcare solutions in Singapore, dedicated to enhancing the delivery of healthcare services. The company combines innovative technologies with expert logistics and consulting services to streamline healthcare operations. Committed to efficiency and collaboration, the company works with institutions and government agencies to tailor solutions that meet the evolving needs of the healthcare sector. Join their dynamic team and make a meaningful impact in healthcare!

Job Summary:

The Pharmacist - QA plays a key role in maintaining product quality by supporting quality control activities and assisting in the implementation of Quality Plans. The role will involve working with cross-functional teams to ensure compliance with regulatory standards and support the Quality Management System (QMS). This position is ideal for candidates who are detail-oriented, with a passion for ensuring the highest quality standards in pharmaceutical products.

Key Responsibilities:

Customer Relationship Support

• Assist in responding to customer inquiries and addressing product quality concerns.
• Collaborate with internal teams to recommend basic improvements to product services.

Continuous Improvement and Technology Utilization

• Support the implementation of continuous improvement initiatives within the QA process.
• Assist in using data analytics to monitor quality trends and identify areas for improvement.

Quality Assurance and Operations

• Execute established quality procedures and support Supplier Quality activities.
• Assist in monitoring quality activities such as complaints and non-conformities.
• Help generate and prepare reports to meet key performance indicators (KPIs).
• Participate in internal audits and support the implementation of process improvements.

Training and Development Support

• Assist in the coordination of team training on quality-related topics.
• Participate in training on QMS and basic regulatory requirements.
• Support the analysis of training outcomes to identify gaps.

Job Requirements:

• Bachelor’s degree / Diploma in Pharmacy or a related field.
• Experience in pharmacy practice, quality assurance, or regulatory compliance.
• Strong analytical skills and proficiency in data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work with cross-functional teams and manage multiple priorities.

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027