Total 81 Manager level Health / Beauty / Fitness job vacancies in singapore tanglin road

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

Job Key Responsibilities：

· Managing the day to day Operations.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the shop through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all stafts to ensure that all business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· At least 1 year above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work long hours.

· Full time position.

We are looking for a Beauty & Wellness Salon Manager to be responsible for our salon’s day-to-day operations.

Beauty & Wellness Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

Requirements

• Lead the Outlet Team in achieving Outlet Sales Target
• Achieve Personal Sales Target
• Support the team and ensure that they can meet team's performance KPI
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc
• Able to train, mentor and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Certificatoins in Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

• Oversee daily salon operations and sales
• Hire and train Beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations and treatment rooms
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

We are looking for 1 Spa therapist, or 1 Senior Beautician and 1 Assistant Manager to be responsible for our day-to-day operations.

Requirements

• Proven work experience at least 3 years as a Massage Therapist or Beautician or similar role
• Good knowledge of Beauty & Wellness treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational and salse skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Locally recognized Certificatoins in Massage & Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in BEAUTY CENTRE MANAGER OR SHOP SALES MANAGER .

3. The salary range is between SGD 6000-11999.

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

• Eastern Part of Singapore;Accessible from MRT Station
• 5 days’ work week
• Opportunities for career advancement

Our client, an established logistics company providing services in Healthcare Logistics Transport Solutions, is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities

• Responsible for all operational activities to the customers accounts (Medical Institutions/ Medical Devices)
• Manage a team of customer service personnel; provide guidance and support to the team to ensure quality service is provider to customers and key clients
• Represent the company as the main point of contact for clients; Manager both internal and external customers
• Work closely with clients to facilitate smooth operations and resolutions of any issues that arise
• Establish Service Key Performance; Conduct gap analysis, identify areas for improvements to improve service level, productivity to meet and/ or exceed customer’s satisfaction
• Manage the performance of the team and develop them for further development
• Lead and manage the implementation of any new projects
• Manage the P&L of assigned client/ customer accounts
• Other ad hoc duties as required

Job Requirements

• Minimum Degree in Business/ Supply Chain/ Logistics/ Industrial Engineering or equivalent
• Minimum 5 years of relevant experience, preferably in a healthcare logistics firm
• Proficient in SAP will be advantageous
• Strong knowledge of distribution, warehousing and logistics concepts
• Good interpersonal and communication skills

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

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· Responsible for the maintenance of cleanliness and neatness of the shop facilities, Treatment rooms and other parts of the shop.

· Responsible preparing the necessary treatment products, replenishment of stocks, towels supply etc.

· Handle customer queries and concerns efficiently and politely

· Ensure high level of service standards

· Takes payments from clients and customers.

· Able to work on weekend and PH

· Need stay in shop long time.

· Sets appointments with clients and customers.

· Follow and comply with the instructions given by Shop Manager

Company Background:A licensed and reputable massage establishment seeking a Head Therapy/Massage Therapist.

Company Size:Over 30 staff members.

Key Responsibilities:Perform full-body massages, head therapy, gua sha, and foot reflexology.

Worker Requirements:experience required. Able to work independently.

Benefits:3-month probation period; salary adjustments based on performance.
Annual leave: 7 days. Year-end bonus in the form of a red packet.

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a driven and meticulous Assistant Manager, Key Account (eCommerce & Pharmacy) to join our Sales team at Suntory Beverage & Food Singapore. In this role, you will be accountable for delivering key customer sell out (GSV & NSV) budget by driving strategic initiatives to attain sustainable growth. You will also be responsible to foster strong customer relationship, implement customer strategies to drive topline sales and optimize trade spend to maximize profitability.

Job Responsibilities

• Develop the annual account business plans in line with company brand and sales objectives to drive sustainable achievement of company annual and monthly Gross Sales and Net Sales targets within spend budget and company guidelines
• Preparation and negotiation of Customer Account Plans with proactiveness to ensure the achievement of deliverables
• Monitoring and reviewing of account scorecards by category in accordance with prescribed methodology and timeline
• Analysis of sales performance for each customer, sharing of customer insights and proposal of actional next steps
• Establishing positive internal and external customer relationships; including timely sharing of marketing intelligence to internal stakeholders
• Responsible for key accounts receivable and invoicing

Skills and Experience

• Diploma or Degree in Business/Commerce/Retail Marketing or its equivalent.
• Minimum 2 years of FMCG experience in Sales/Marketing
• Strong in account management and negotiation
• Proficient in both English and Mandarin to deal with stakeholders at all levels
• Competent in Microsoft Office applications
• Successful sales track record as well as strong key account management
• Ability to effectively prioritize and manage tasks within a fast-paced environment with attention to detail
• Strong problem solving and quantitative analytical skills
• Strong communication and presentation skills
• Possess excellent interpersonal and communication skills to build trust and long-term relationship with customers
• Positive attitude and meticulous in execution
• Innovative & creative – takes initiative to test, learn & drive improvement to achieve better commercial outcomes
• Problem solving and critical thinking
• Ability to work independently & can coordinate with various functions (internal & external) to get things done proactively
• Strong learning agility and adaptability to handle ambiguity & change
• Team player with initiative and excellent communication skills

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE!

A beauty centre manager is responsible for the day-to-day operations of a beauty centre, including:

• Staff management: Recruiting, training, and supervising beauty therapists, aestheticians, and support staff
• Scheduling: Organizing employee shifts, considering peak times and seasonality
• Inventory: Ordering beauty products, replenishing stock, and determining product mix and range
• Quality assurance: Ensuring all beauty treatments meet high-quality standards
• Hygiene: Applying hygiene practices across all beauty stations
• Maintenance: Arranging for regular maintenance services for all equipment
• Customer service: Ensuring customer satisfaction and providing high-quality customer service
• Financial: Receiving payments from clients, tracking all transactions, and keeping updated records of costs and revenues
• Promotion: Promoting services, products, and discounts on social media
• Compliance: Ensuring compliance with all applicable local codes and federal or industry regulations

Requirements and skills

• Proven working experience as a beauty centre manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Roles & Responsibilities

Roles & Responsibilities

· Performing different types HEAD AND HAIR massages, beauty treatments, and wellness therapies.

· Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.

· Communicating with guests during massages to adjust massage techniques as required.

· Resolving guest complaints and reporting any accidents to the supervisor.

i) Manage the team of sales and manicurist, and manage the shop operations

ii)Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

Roles & Responsibilities

· Full spectrum of recruitment and selection process

· Maintains management guidelines by preparing updating and recommending human resource policies and procedures

· Has a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

· Manage all the HR matters relating to business including foreigner worker permit application

· Prepare employees for assignments by establishing and conducting orientation & administration of employee benefits

· In-charge of employee’s attendance, claim and monthly allowances, time in & time out records, leave and medical records

· Ensure all the matters are comply with government regulations

· Any adhoc duties as assigned

Requirements

· Diploma/Degree in Human Resource or equivalent

· At least 3 Year(s) of working experience in the related field is required for this position

· Preferably Executive and/or Manager specialized in Human Resources

Job Description & Requirements

1. Salon Operations Management:

• Oversee the overall operations of the salon, including staff scheduling, inventory management, and equipment maintenance.
• Ensure compliance with health, safety, and sanitation regulations and maintain a clean and organized salon environment.
• Monitor and manage salon expenses, budgets, and financial performance.

2. Team Management:

• Recruit, train, and supervise a team of beauty professionals, such as hairstylists, estheticians, nail technicians, and receptionists.
• Provide guidance, support, and performance evaluations to salon staff, fostering a positive work environment and encouraging professional growth.
• Coordinate staff schedules to ensure adequate coverage and efficient utilization of resources.

3. Customer Service:

• Create a welcoming and customer-centric environment, ensuring exceptional customer service at all times.
• Address customer inquiries, concerns, and complaints in a timely and satisfactory manner.
• Build and maintain strong relationships with clients, identifying their needs and preferences to enhance their salon experience.

4. Salon Promotion and Marketing:

• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Coordinate with marketing teams to create promotional materials, advertising campaigns, and social media presence to increase salon visibility and brand awareness.
• Collaborate with beauty product vendors and suppliers to secure exclusive deals, promotions, and product launches.

5. Product and Service Management:

• Stay updated with industry trends, new beauty techniques, and product innovations.
• Source and evaluate new beauty products, equipment, and supplies for the salon.
• Collaborate with staff to develop service menus, pricing structures, and packages to meet customer demands and maximize revenue.

6. Administrative Tasks:

• Handle salon administrative tasks such as scheduling appointments, managing client records, and processing payments.
• Maintain accurate records of sales, inventory, and employee attendance.
• Prepare regular reports on salon performance, revenue, and customer feedback for management review.

7. Professional Development:

• Attend industry conferences, workshops, and training sessions to stay updated with the latest beauty trends and management techniques.
• Encourage and support staff in their professional development, providing opportunities for training and skill enhancement.

Requirements:

· Proven experience in a salon management or supervisory role.

· Excellent leadership and team management skills.

· Strong understanding of beauty treatments, salon services, and industry trends.

· Exceptional customer service and communication skills.

· Proficient in salon management software and computer systems.

· Knowledge of health, safety, and sanitation regulations.

· Strong organizational and problem-solving abilities.

· Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have minimum of 7 years of work experience in Medical Affairs/similar customer facing functions in the pharmaceutical industry.
• People managing experience would be added advantage
• A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

• To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project.
• To advise and report to the Superintending Officer and ensure the Project complies with its statutory obligations, Changi East safety requirements, airport authority's safety requirements and aerodrome safety standards.
• To manage the team of ASMs to ensure all duties and responsibilities required of them are discharged professionally and competently. He shall carry out regular meetings with the team and address any issues relating to their personal and work matters.
• To ensure the stipulated number of Personnel are on site throughout the duration of the Contract and ensure its adequacy by monitoring and proposing manpower deployment according to the inspection trend and contractor’s rolling programme.
• To implement a proper office administration work procedure to ensure compliance with the Specifications of the Contract. He shall prepare a monthly status update for review with the Superintending Officer covering but not limited to the following:

1. Key leading and lagging indicators
2. Good work practices
3. Inadequacy in work systems or unsatisfactory work practices, and recommendation measures
4. Assessment and appraisal of the team.

• To prepare and implement the shift duty roster and ensuring compliance with regulations of Ministry of Manpower. In event of any Safety Professionals not turning up for duty, he shall immediately arrange for a qualified and competent replacement.
• To attend all site, progress, variation, co-ordination, risk workshops or meetings (such as Design for Safety review meetings) and other meetings relating to the Project as directed by the Superintending Officer, including attending any safety and environmental meetings, promotions, risk assessments and campaigns.
• Participate actively in site safety management and enforce main contractor's compliance with safety requirements including attending any safety and environmental meetings, promotions, risk assessments and campaigns. While performing the Services, the Project Safety Manager shall highlight and work with CAG and/or CAG’s appointed agents to take immediate actions and follow up on unsafe practices and/ or design for safety (DfS) matters related to WSH (eg DfS audit) and aerodrome safety infringements on Site.
• To review of main contractor’s proposed method statement in the areas of risk assessment, work plan, standard operating procedures (SOP) and safe working procedure, incident investigation report and to verify that they are properly executed on site.
• Provide regular reports with analysis and assessment conducted on the safety performance of the site. Thereafter, suggesting recommendations to achieve CAG objectives, targets, and any other requirements.
• Monitor contractor’s safety performance and proactively engage the contractor to improve site safety and contractor's safety management.
• Ensure investigations into all accidents and near-miss incidents are carried out and to record the findings on the relevant forms.
• Suggest Safety management System improvement related to Near Miss, Incidents, Significant Observations, Observation trending.
• Champion the engagement with CAG, main contractor, consultants, subcontractors and/or any other stakeholders to address issues identified.
• To liaise and co-ordinate with public authorities and agencies and other Consultants employed by CAG.

Qualification:

• Minimum 10 years of Workplace Safety and Health (WSH) experience in the construction industry, preferably 5 years with developer/main contractor.
• Minimum 5 years of WSH experience in deep excavation works.
• Minimum 3 years of experience in managing a team of site safety personnel.
• Possess Engineering, Workplace Safety & Health Disciplines, or related qualifications.
• Registered with MOM as a Workplace Safety and Health Officer (WSHO) and has been practising as WSHO for at least 5 years.
• Has obtained certificate in development of a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent.
• Has obtained certificate in DfS appreciation course

Job Description & Requirements

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have several years of work experience in Medical Affairs functions, at least 5 years in country or regional roles within the pharmaceuticals industry; A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

Overview: The Regional Product Manager for Dermatology will assist the Regional Franchise Director in managing the dermatology products and play a critical role in driving their commercial success across the region. This role focuses on managing the entire product lifecycle to ensure accessibility for patients and healthcare providers. The position involves collaboration with cross-functional teams to gather, analyze, and communicate market insights, as well as develop and implement market access strategies.

Key Responsibilities:

• Develop pricing strategies based on market trends and competitor positioning to optimize product accessibility and profitability.
• Prepare comprehensive market reports and present findings to leadership teams to support strategic decision-making.
• Coordinate with internal stakeholders to implement effective market access initiatives.
• Ensure all activities comply with industry regulations and standards.
• Lead the growth and expansion of Rxilient's dermatology portfolio across the regional market.
• Drive business development by assessing market opportunities, identifying potential products, and managing product forecasting and pipeline strategies from pre-launch to post-launch.
• Develop product training plans in collaboration with Principals, Medical, and Commercial teams.
• Establish brand strategies and market penetration plans, maintain competitive intelligence, and respond proactively to market dynamics.
• Analyze research data and customer feedback to align with market trends and enhance product competitiveness.
• Define and execute strategic marketing plans, implement marketing campaigns, and regularly assess their efficacy and success.
• Map out strategic goals, priorities, and plans for products and share them with cross-functional teams to ensure alignment.
• Engage with Key Opinion Leaders (KOLs) for the dermatology product line, working with clinical, sales, and training teams where relevant.
• Arrange and deliver product training to local and regional distributor sales teams to ensure they have the necessary scientific and communication skills to meet sales targets.
• Perform any other ad-hoc duties as assigned by the Company.

Job Specification

• Minimum of 7 years of experience in sales and marketing, with at least 4 years in marketing within the pharmaceutical industry.
• Proficient in data analysis tools and techniques.
• Bachelor's degree or higher.
• Ability to work independently on complex projects while effectively collaborating with cross-functional teams.
• Experience in managing product lifecycles, particularly within the dermatology sector in the region.
• Strong understanding of market access strategies, pricing, and market intelligence.
• Excellent communication skills for engaging with cross-functional teams and stakeholders.

The Position

• Lead the technical implementation of the species strategy for ROPU ASKAN to achieve business objectives and customer satisfaction, under strategic guidance of the ROPU ASKAN Business Segment Head.
• Provide excellent technical services to strategic accounts and key customers in the ROPU, in partnership with Key Account Managers (KAMs) and/or Regional Strategic Account Manager (RSAM), contributing to build stronger commercial relationships with the said key accounts.
• Has the responsibility in the collection, analysis and the provision of relevant scientific information in swine for the Regional Operating Unit (ROPU) AH business organization and other stakeholders.
• Develop regional or overview local technical life cycle management (LCM) actions, scientific trials, post marketing authorization data collection for the swine portfolio.
• Acts as the regional knowledge expert for portfolio solutions such as Integrated Health Management and Needleless technology (FreVax).
• Build and maintain a broad network of relationships with international, regional and local key opinion leaders and (technical) experts, respected practitioners, for the benefit of strategy implementation in the ROPU.
• Continuously train and support the local swine technical teams in the ROPU countries in the proper handling of customer technical issues, building and implementing the necessary plans to constantly upskill them.
• Lead technical communication and sharing of knowledge and experience within and beyond ASKAN.

Duties & Responsibilities

Ensuring strong technical contribution to ROPU Strategy execution:

• Supports the implementation of ROPU ASKAN swine strategy in close collaboration with the ROPU ASKAN Business Segment Head, leading relevant technical initiatives
• Provide technical support to the technical colleagues and key customers in the ROPU
• Support product launch processes, including training on new products, in collaboration with ROPU Business Segment Head
• Assessment of competitor activities and evaluation of competitor products from a technical marketing perspective, outlining technical points of defense, in collaboration with ROPU Business Segment Head
• Contribute to Strategic Account Management from a technical perspective in collaboration with RSAM
• Responsible for exchange of technical information regarding the available products in the ROPU; including technical papers
• Indirectly responsible for portfolio solutions such as Integrated Health Management and Needleless technology (FreVax)

Provide expert guidance and support on swine health, production, nutrition, and management practices to strategic accounts and key customers in the ROPU:

• In partnership with Key Account Managers (KAMs) and/or Regional Strategic Account Manager (RSAM), conduct on-site visits to farms and facilities to assess production practices, diagnose issues, and recommend improvements.
• Work closely with Key Account Managers (KAMs) and/or Regional Strategic Account Manager (RSAM) to identify challenges, develop strategies and provide feedback on customer needs and industry trends.
• Contribute to build stronger commercial relationships with the said key accounts

Improving Technical capabilities of our people:

• Provide in-depth technical trainings and consultations regarding the swine portfolio to relevant ROPU country colleagues.
• Communicate data from studies and other technical information to internal swine community, technical colleagues, as necessary.
• Ensure development of skills and abilities through ongoing feedback, coaching and training/development opportunities of local technical colleagues.
• Coordinate and act as Technical contact point for the ROPU with Global Strategic Marketing Team (GSM) including Technical Services of GSM.

Managing Technical Studies/trials and Publications:

• Initiate, co-ordinate and follow up on field trials within ROPU countries. Ensure proper documentation (such as proper study number) is in place.
• Lead post-marketing authorization studies, diagnostics, case investigations & training in collaboration with the regional & local veterinarians
• Adapt the strategy for post-marketing authorization studies in line with the marketing plans for the ROPU, design each study with appropriate input from other stakeholders, work with other stakeholders to run the study and turn the output into, marketing material (e.g. peer review publications, etc)
• Write/contribute to/review proposed publications by regional or local technical teams as per expected high level standards.

Scientific Management and representation:
- KOL Management:

• Contributes to the internal and external KOL management strategy for the swine portfolio, steer the management of KOL relationships in the ROPU and own/co-own/support the partnerships

- Scientific Events:

• Attend internal and external meetings/congresses related to the swine industry
• Contribute/attend/organize internal and external meetings/congresses related to the swine industry
• Establishing good connections in scientific community, seen as respected leader
• Present as required/as invited in scientific congresses

Requirements

• Veterinarian with experience in the Swine industry is a must-have
• Minimum 5 years experience in Swine Industry
• Broad knowledge about swine; Good understanding of regulatory environments in the different countries, as well as pharmacovigilance requirements.
• Strong business mindset; In-depth technical knowledge of relevant clinical areas; Capable of managing a substantial amount of scientific information
• Strong business mindset
• High integrity and ethical standards
• Flexibility, open to change, adapts to the changing situations
• Strong analytical ability
• Good listening skills, speaker skills, strong communicator
• Self-motivated, takes initiative, autonomous
• Fluency in both written and spoken English

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a driven and meticulous Assistant Manager, Key Account (Pharmacy) to join our Sales team at Suntory Beverage & Food Singapore. In this role, you will be accountable for delivering key customer sell out (GSV & NSV) budget by driving strategic initiatives to attain sustainable growth. You will also be responsible to foster strong customer relationship, implement customer strategies to drive topline sales and optimize trade spend to maximize profitability.

Job Responsibilities

• Develop the annual account business plans in line with company brand and sales objectives to drive sustainable achievement of company annual and monthly Gross Sales and Net Sales targets within spend budget and company guidelines
• Preparation and negotiation of Customer Account Plans with proactiveness to ensure the achievement of deliverables
• Monitoring and reviewing of account scorecards by category in accordance with prescribed methodology and timeline
• Analysis of sales performance for each customer, sharing of customer insights and proposal of actional next steps
• Establishing positive internal and external customer relationships; including timely sharing of marketing intelligence to internal stakeholders
• Responsible for key accounts receivable and invoicing

Skills & Experience

• Diploma or Degree in Business/Commerce/Retail Marketing or its equivalent.
• Minimum 2 years of FMCG experience in Sales/Marketing
• Strong in account management and negotiation
• Proficient in both English and Mandarin to deal with stakeholders at all levels
• Competent in Microsoft Office applications
• Successful sales track record as well as strong key account management
• Ability to effectively prioritize and manage tasks within a fast-paced environment with attention to detail
• Strong problem solving and quantitative analytical skills
• Strong communication and presentation skills
• Possess excellent interpersonal and communication skills to build trust and long-term relationship with customers
• Positive attitude and meticulous in execution
• Innovative & creative – takes initiative to test, learn & drive improvement to achieve better commercial outcomes
• Problem solving and critical thinking
• Ability to work independently & can coordinate with various functions (internal & external) to get things done proactively
• Strong learning agility and adaptability to handle ambiguity & change
• Team player with initiative and excellent communication skills