Total 1,834 Manager level Health / Beauty / Fitness job vacancies

Job description

ABOUT THE JOB

We are seeking a highly positive and enthusiastic individual with a passion for helping others improve their lives through health and fitness. Be responsible for providing various personal training and member experience services that offers programs to maximize workout efficiency, improve fitness, enjoy their fitness experience, and improve overall sense of well-being.

Manage club managers in various duties and ensures that everything that happens in the gym complies with the Anytime Fitness and club's brand, vision and mission. Work in a fun, upbeat environment where every day is different and start your personal journey of continuous career development and progression!

JOB REQUIREMENTS

• Personal interest in health and fitness and hospitality is a plus
• Sales and marketing experience/interest is a plus
• Excellent communication, interpersonal, and negotiation skills
• Coachable
• Integrity
• Highly motivated and target driven
• Customer service
• Comfortable with working retail hours and weekends (including PH)

Experience

• More than Five-year Membership Sales Experience
• Managing multiple store managers as a General Manager

Others

• Ability to build relationship with members
• Excellent customer service and promotional skills; energetic, enthusiastic, motivational
• Enthusiastic learner and team player
• Excellent time management and organizational skills
• First-rate people skills and self-motivated work ethic
• Contribute to building a great culture in the club
• Never ending desire to learn and improve oneself
• Willingness to step out of comfort zone to achieve excellence

Responsibilities

Member Experience:

• Ensure members are satisfied with their workout program and remain motivated to attain their personal fitness goals
• Monitor and instruct members on the safe and effective use of cardiovascular, flexibility and strength training equipment
• Educate members on current health and fitness issues and trends
• Remain current on certifications and new trends in the industry

Sales & Promotion

• Promote and sell membership packages
• Promote all Anytime Fitness programs, services and products
• Meeting and exceeding all Sales Targets
• Develop and maintain membership base
• Develop and Conduct Community Outreach Programs
• Able to maintain members numbers
• Oversee sales performance

Job Responsibilities:

- Accountable for planning, coordination and timely completion of audit assignments, which includes performing financial, operational and compliance audits of the Group

- Responsible for developing audit programs across business processes through evaluation of the adequacy and effectiveness of internal controls, risk assessment

- Perform on-site audit fieldwork and identify audit issues and concerns in pursuit of practical and value-added recommendations to Management

- Draft concise audit reports with high quality audit conclusions and focused recommendations that positively influence stakeholders to embed risk management and internal control practices and to improve the overall strength of the control framework

- Engage internal stakeholders for process improvements and key control enhancements

- Lead and supervise internal audit staff

- Support Head, Internal Audit in developing annual audit plan and special projects/investigations

Job Requirements:

- Degree in Accountancy/Finance or equivalent

- Minimum 5 years of relevant audit experience

- Minimum 2 years of supervisory experience

- Professional qualifications such as CIA, CISA, CA preferred

- Knowledge and experience on Enterprise Risk Management will be an added advantage

- Meticulous with good analytical and communication skills

- Ability to work independently and able to meet timeline

- Team player with good internal stakeholder management

- Able to travel overseas when required

Only shortlisted candidates will be notified

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To provide excellent service to our clients and ensure recommendations are done based on customers’ skin type and concerns.
• To discuss and plan for therapists the recommended treatments for customers arriving for appointment.
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, Staff appraisal, current promotions and updates etc.
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch.
• To ensure all treatment rooms & consultation rooms are in good and conductive condition.
• To motivate staff in building teamwork and create a good working environment.
• To assist the Branch Manager to run the outlet efficiently and effectively.
• To create teamwork among colleagues & good communication.
• To assist in making cold-calls to customer
• To accept any additional responsibilities assigned to you by the management.

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry

Job Responsibilities

• Evaluate insurance and reinsurance opportunities using metrics agreed with relevant stakeholders.
• Develop and negotiate new insurance and reinsurance partnerships alongside sponsors.
• Coordinate the implementation of new insurance and reinsurance partnerships.
• Develop and lead the implementation of new services, products or operational improvements for the benefit of insurance partners.
• Support transversal initiatives that involve insurance partners across division.
• Drive synergies between partnerships.
• Manage and maintain commercial relationships with new and existing partners, ensuing adherence to contractual and regulatory requirements.
• Monitor the commercial health of existing relationships through regular interaction and review.

Requirements:

• Bachelors Degree in Business Management, Economics or equivalent
• Minimum 5 years of relevant working experience in financial sector, preferably insurance
• Sound knowledge and experience of international medical insurance and / or reinsurance partnerships
• Good sense Business and commercial acumen
• Ability to review and negotiate contract terms on behalf of company and insurance partners
• Proven organisational skills, strategic thinking and ability to understand the impact of change
• Meticilous to details and able to understand complex information and apply logical reasoning and assessment
• Strong interpersonal skill of communication and negotiation
• Self-directed and motivated, exhibiting a high level of initiative

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

Develop and execute strategic plans to attain company objectives and targets, in marketing & sales aligning with organizational goals.

Provide leadership, motivation, and mentorship to maximize team performance and productivity.

Cultivate and nurture strong client relationships, understanding their needs and delivering tailored solutions.

Utilize data analysis and metrics to identify trends, opportunities, and areas for enhancement.

Formulate forecasts and budgets in line with overarching objectives, ensuring fiscal responsibility.

Facilitate continuous training and development initiatives to enhance team competencies and knowledge.

Foster collaboration with cross-functional departments including marketing, operations, and finance to ensure cohesive strategy implementation.

Uphold compliance with company policies, procedures, and regulatory requirements, furnishing regular sales performance reports to senior management.

Maintain high levels of customer satisfaction by promptly addressing inquiries, resolving concerns, and upholding the organization's brand reputation.

Demonstrate adaptability by being willing to work night shifts and on public holidays as necessitated by business demands.

Conduct safety-related training sessions to promote workplace safety standards and elevate overall safety protocols.

Interface with relevant government agencies and external stakeholders on matters pertaining to Workplace Safety & Health (WSH) requirements.

Requirements

Bachelor’s degree in occupational safety & health or related field & Preferably with management Degree.

Minimum of 10 years' experience as a registered WSH Officer (MOM) with practical exposure in the construction industry; familiarity with Data Centre projects is advantageous.

Certification in Project Management Plan (PMP) is preferred.

Possession of WSQ Advanced Certificate in Training and Assessment (ACTA).

Excellent communication and leadership abilities.

Prior experience in the healthcare industry is desirable.

Licensed and Registered MOM WSH Officer.

Proficient understanding of WSH Act and associated requirements.

Experience in developing Training Management Plans.

A collaborative team player capable of thriving in a fast-paced environment while meeting deadlines.

Strong interpersonal and communication skills, both written and verbal, with the capacity to engage with stakeholders at various levels.

Proficiency in MS Office suite with a proven ability to perform under pressure.Develop and execute strategic plans to attain company objectives and targets, in marketing & sales aligning with organizational goals.

Provide leadership, motivation, and mentorship to maximize team performance and productivity.

Cultivate and nurture strong client relationships, understanding their needs and delivering tailored solutions.

Utilize data analysis and metrics to identify trends, opportunities, and areas for enhancement.

Formulate forecasts and budgets in line with overarching objectives, ensuring fiscal responsibility.

Facilitate continuous training and development initiatives to enhance team competencies and knowledge.

Foster collaboration with cross-functional departments including marketing, operations, and finance to ensure cohesive strategy implementation.

Uphold compliance with company policies, procedures, and regulatory requirements, furnishing regular sales performance reports to senior management.

Maintain high levels of customer satisfaction by promptly addressing inquiries, resolving concerns, and upholding the organization's brand reputation.

Demonstrate adaptability by being willing to work night shifts and on public holidays as necessitated by business demands.

Conduct safety-related training sessions to promote workplace safety standards and elevate overall safety protocols.

Interface with relevant government agencies and external stakeholders on matters pertaining to Workplace Safety & Health (WSH) requirements.

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

· Responsible for the scheduling and delivery of timelines integrated within the Organization’s SHMS;

· Effective deployment of EHS personnel within the Organization;

· Review of outgoing EHS documentation to external agencies;

· Monitor EHS inventories;

· Monitoring and analysing CAPA request submissions;

· Monitor development of Organization’s internal EHS training plan for purpose of continual improvement;

· Monitor the assessment of shortlisting suppliers/vendors engaged by the Organization;

· Monitor the closure for inspections conducted within the Organization and the resultant trends analysis and to implement appropriate initiative to promote continual improvement;

Monitor all applicable legal requirements to ensure that they are identified, evaluated, communicated and documented

· Plans, organizes and manages the activities of EHS function to fulfil the requirements set out in the Organizations SHMS;

· Provides effective leadership to team members ensuring good employee morale and performance;

· Motivates, coaches and counsels team members on an ongoing basis and ensures that good team work and esprit-de-corps exist in the EHS Department;

· Engages and disciplines poorly performing members within the EHS team;

· Co-ordinates the work of WSHO cum ECOs and allocate tasks;

· Develops good professional working relationships with suppliers, vendors, contractors, clients and consultants;

· Ensures that EHS functions are carried out in a highly ethical manner and all decisions are made on objective grounds;

· To lead the EHS functions effectively and to innovate for continuous improvement;

· Organizes monthly dialogue sessions with EHS team members;

· Ensures convening of monthly corporate EHS meeting;

· Any other duties as may be assigned.

Responsibilities:

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner, ensure that there are no data breaches and that all agreed processes are met
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims, and carry out regular reviews of all pending claims cases and ensure process improvements are made aware to Service Partner
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with Service Partner and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes and meeting all the agreed SLA’s
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements:

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Responsibilities:

• Ensure the smooth operations of the day-to-day operations of the Dental Clinic.
• Manage feedback and complaint cases.
• Oversee the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
• Coordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure case closure, after addressing the concerns of patients and family members.
• Manage clinical-related issues (manpower-related issues, coordination of renovations, inventory control, procurement, coordination and preparation for DOPEX changeover, Oral Health Promotion).
• Maintain JCI / ISO documents.
• Review and prepare policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.
• Prepare and update reports, minutes and presentation slides.
• Coordinate meetings (including logistics and booking of venue) and writing of minutes.
• Maintain and update information on the intranet.
• Be involved in planning and implementing strategies, proposals and activities to improve work processes and service quality, and work collaboratively with the clinical, nursing and allied health professionals.

Job Requirements:

• Bachelor's degree
• Minimum of 5 years of similar experience
• Experience in the healthcare industry will be a huge advantage

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization. Responsibilities may include but not limited to:

• Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.
• Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.
• Gather customer testimonials, feedback form, before and after photos.
• Brainstorm marketing strategies to boost outlet sales figures.
• Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.
• Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.

Requirements:

• Minimum of 3-5 years of experience in the Beauty/Spa Industry, with a preferred background in a managerial role.
• Highly motivated person who is sales-driven & result orientated.
• Proven sales track record and the capability to meet sales targets.
• Excellent communication, interpersonal skills, and customer service attitude.
• Preferably someone who is able to communicate in English and Chinese language.

Working Location: City Hall MRT / Changi Airport MRT

Role of Position

Leading a team of Workplace Safety & Health Staff, the incumbent is overall responsible for the functions of the organizations EHS Team and the effective implementation of the Organizations SHMS within all departments and sites.

Key Performance Outcome Measurements

· Responsible for the scheduling and delivery of timelines integrated within the Organization’s SHMS;

· Effective deployment of EHS personnel within the Organization;

· Review of outgoing EHS documentation to external agencies;

· Monitor EHS inventories;

· Monitoring and analysing CAPA request submissions;

· Monitor development of Organization’s internal EHS training plan for purpose of continual improvement;

· Monitor the assessment of shortlisting suppliers/vendors engaged by the Organization;

· Monitor the closure for inspections conducted within the Organization and the resultant trends analysis and to implement appropriate initiative to promote continual improvement;

· Monitor all applicable legal requirements to ensure that they are identified, evaluated, communicated and documented.

Main Duties and Responsibilities

· Plans, organizes and manages the activities of EHS function to fulfil the requirements set out in the Organizations SHMS;

· Provides effective leadership to team members ensuring good employee morale and performance;

· Motivates, coaches and counsels team members on an ongoing basis and ensures that good team work and esprit-de-corps exist in the EHS Department;

· Engages and disciplines poorly performing members within the EHS team;

· Co-ordinates the work of WSHO cum ECOs and allocate tasks;

· Develops good professional working relationships with suppliers, vendors, contractors, clients and consultants;

· Ensures that EHS functions are carried out in a highly ethical manner and all decisions are made on objective grounds;

· To lead the EHS functions effectively and to innovate for continuous improvement;

· Organizes monthly dialogue sessions with EHS team members;

· Ensures convening of monthly corporate EHS meeting;

· Any other duties as may be assigned.

Qualification

· Degree in Environmental Safety and Health and,

· WSQ Specialist Diploma in Workplace Safety and Health or,

· Safety Officer Training Certificate, supplemented with Risk Management Course Certificate and Managing Work at Heights Course or Higher;

· Certificate of Performance - Environmental Control Officer’s Course;

· Certificate of Registration for Workplace Safety and Health Officers;

· Certificate of Registration for Environmental Control Officers.

Years of Experience

· 5 years practicing as an EHS Manager, and;

· Minimum 5 year post registration of Workplace Safety and Health Officers with the Ministry of Manpower.

Type of Experience:

· Experience in Civil/A&A construction organizations as an EHS Manager

· Experience in liaising with authorities

· Experience in auditing (SHMS)

· Experience in MNC outfit

· Competent in all aspects of EHS

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Highlights

• Bachelor Degree in any discipline
• 2 years of relevant working experience (dental healthcare operations)
• Pleasant disposition, excellent interpersonal and communication (verbal and written) skills
• Strong analytical, people management and problem solving skills
• Ability to work independently and as a team with team leading experience
• Proficient in Microsoft Office applications
• Located at Jurong East

Job Responsibilities:
Manage feedback and complaint cases

• Overseeing the follow up of feedback and complaints on clinical matters
• Overseeing the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
• Co-ordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure closure of case, after addressing concerns of patient and family members.

Manage clinical related issues

• Manpower related issues raised by Dental Heads
• Assist in coordination of renovations
• Inventory control
• Procurement
• Coordinate and prepare for DOPEX changeover
• Oral Health Promotion

Policies and Procedures

• Maintain JCI / ISO documents.
• Review and prepare policies, procedures and work instructions for clinical processes in order to facilitate patient safety and quality care.

Prepare and update reports, minutes and presentation slides

• Coordinate meetings (include logistics and booking of venue) and writing of minutes

Dental Intranet

• Maintain and update information on intranet

You will be responsible for finance operations overseeing General Ledger/Reporting and will also be required to work with internal stakeholders to ensure that they comply with financial governance and procedures.

Your responsibilities will include process improvement, data analytics & credit control review, apart from management and statutory reporting.

To provide leadership to the finance team on all accounting and financial management matters including but not limited to the following:

· Oversight of day-to-day financial operations, fixed assets and inventory management

· Support system enhancements and project management

· Mentor and provide guidance for accounting staff, in compliance with accounting standards

· Provide support to the operational business units, involve in ad-hoc projects & assignments as required.

Applicant Requirements:

- Degree in Accountancy/Finance or equivalent or a qualified CA and/or ACCA with 4 to 6 years relevant experiences with strong exposure for overall finance management

- Experience in overseeing a Finance team in a fast-paced and highly challenging environment

- Meticulous with good interpersonal and communication skills

- Highly proactive and analytical thinker, able to work independently, execute and follow-through to deliver solutions to the management.

- Audit experience will be an advantage.

Only shortlisted candidates will be notified

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc;
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal;
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment;
• To establish good relationship and provide excellent service to customers; and
• Perform any other ad-hoc duties and other matters as assigned by the management

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Responsibilities

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Role Description:

The Operations Manager plays a crucial role in ensuring the effective management of operations within our company. This position involves overseeing various aspects of the business, including staff management, customer service, inventory control, and facility maintenance. The Operations Manager works closely with department heads and senior management to develop and implement strategies to improve operational efficiency, enhance customer satisfaction, and drive business growth.

Specific Responsibilities:

1. Trainee to learn and understand the salon's operations, policies, and procedures.They will conduct comprehensive research on the beauty and personal care industry, including market trends, consumer preferences, and competitive landscape. Analyze industry reports, market data, and consumer insights to identify emerging opportunities and potential challenges. Review competitor strategies, product offerings, pricing models, and marketing tactics to benchmark against industry standards.

2. Trainee to gain in-depth knowledge of the salon's product lines, treatments, and services. Assist in front desk duties, including greeting customers, scheduling appointments, and answering inquiries.

3. Trainee will conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to assess the internal and external factors impacting the company's operations. Synthesize findings to identify strategic priorities, areas of differentiation, and potential growth opportunities. They will also learn to map out existing operational processes, from customer acquisition and appointment booking to service delivery and post-service follow-up.

4. Trainee to develop quality assurance protocols, standards, and procedures to ensure consistency, reliability, and excellence in service delivery. Implement quality control mechanisms, such as customer satisfaction surveys to monitor service quality and identify areas for improvement.

Design and implement strategies to enhance the overall customer experience across all touchpoints, from initial inquiry to post-service follow-up. Personalize customer interactions, anticipate needs, and exceed expectations to foster loyalty and advocacy. Leverage customer relationship management (CRM) systems, feedback channels, and data analytics to gain insights into customer preferences, behaviors, and sentiment.

5. Review existing supplier contracts, agreements, and relationships to assess performance, reliability, and cost-effectiveness. Identify opportunities for consolidation, renegotiation, or diversification of vendor partnerships to optimize supply chain efficiency and mitigate risks. Develop supplier scorecards or performance metrics to evaluate supplier performance and establish continuous improvement initiatives.

6. Trainee will participate in inventory management activities, such as stock replenishment, product ordering, and vendor communication. Provide support to the director in daily operations, including salon setup, maintenance, and cleanliness.

7. Build and maintain strong relationships with newand existing clients by ensuring personalized service, addressing feedback and complaints promptly. Collaborate with the director to develop and implement strategies for business growth and profitability. Identify opportunities for new service offerings, or loyalty programs to attract new clients and increase revenue.

8. Trainee to reflect on the achievements, challenges, and lessons learned during the development plan period. Conduct a comprehensive performance review and evaluation of the effectiveness, impact, and ROI of operational initiatives and improvement projects. Gather feedback from customers to gain insights into areas of strength, weakness, and opportunities for improvement.

9. Trainee will continuously update knowledge and skills in beauty services through online courses and self-study. Stay informed about industry trends, new products, and techniques to remain competitive in the market.

Competencies:

1. Orientation, Industry Research and Market Analysis

2. Product and Service Knowledge and Customer Interaction

3. SWOT Analysis and Workflow Analysis

4. Quality Assurance, Customer Experience Enhancement and Relationship Management

5. Performance Metrics, Supplier and Vendor Management Optimization

6. Inventory Management and Operational Support

7. Client Relations and Business Development

8. Reflection and Performance Review

9. Continuous Learning and Development

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3200

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

• Develop and implement marketing plans and strategies
• Analyze market trends and competitor strategies
• Oversee the company’s marketing budget
• Plan, direct, and coordinate marketing efforts
• Communicate the marketing plans to the team and other stakeholders
• Research demand for the company’s products or services
• Identify potential customers and develop proposals to attract them
• Work with sales department to develop pricing strategies to maximize profits and market share while ensuring customer satisfaction
• Coordinate with creative teams to design marketing materials such as brochures and ads
• Monitor and report on the effectiveness of marketing communications
• Organize and oversee advertising/communication campaigns, exhibitions and promotional events
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities

Opportunity to work with a well-established medical company

Entitled to attractive base salary with good commission, transport allowance, yearly bonuses etc.

• Manages, develops & expands own portfolio of customer accounts
• Maintains good working relationships with key opinion leaders
• Demonstrates in-depth product knowledge and presents clinical data effectively to clients
• Achieves / exceeds sales targets set by the company
• Keeps track of latest market trends and to identify new business opportunities
• Actively supports marketing & sales activities so as to create brand awareness to drive product sales
• Attends trade shows, product launches and sales meetings, as required
• Sales forecasting & participates in business development plans with sales and marketing managers
• Provides mentorship & guidance to junior sales representatives

Requirements

• Min. Degree in Life Sciences, Pharmacy, Nursing or equivalent
• At least 2 years of medical or pharmaceutical sales experience is required for this position
• Applicants with more than 5 years of experience will be considered for senior posts
• Ambitious and self-driven, with strong interpersonal and communication skills

Able to build rapport with clients and key opinion leaders

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Scopes & Responsibilities

· Identifies business opportunities and potential customer’s needs.

· Maintains relationships with clients by providing support, information, and service improvements.

· Maintains quality service by establishing and enforcing organization standards.

· Maintains professional and technical knowledge establishing personal networks

· Contributes to team effort by accomplishing related results as needed.

· Visit potential customers for new business

· Identify new market and customer information and provide feedback on buying trends to team

· Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.

· Must act as a bridge between the company and customer.

· Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

· Review own performance and aim at exceeding personal targets.

· Provide accurate feedback on sales forecast and planning

· Formulate business proposals according to customers’ business needs

· Negotiate prices and variations in prices and specifications

· Ensure appropriate and timely delivery of service and products

· Prepare sales reports by analyzing and summarizing information

Key Skills and Qualification

· Experience in Mechanical/Manufacturing Engineering. Minimum 3-4 years of working experience in relevant field. Working experience in Sheet Metal is preferred.

· Able to travel and work independently.

· Ability to read and interpret drawings an advantage.

· Demonstrate willingness to be flexible and adaptable to changing priorities.

Prefer A manager who have experience in Medical Line( sheet metal medical machine or equipment)

Responsibilities:

• In-charge of the company infrastructure services.
• Develop and deliver progress reports, proposals, requirements documentation, and
• presentations.
• Manage all related to project management.
• Evaluate projects tender contracts and documentation.
• Arrange schedules for the project team on the site.
• Develop best practices and tools for project execution and management.
• Ensure projects adhere to company policies, standards, and best practices.
• Provide leadership and guidance to project teams, fostering a collaborative and high-
• performing work environment.
• Maintain Workplace Safety & Health on the site.

Requirements:

• Bachelor's degree in Business, Engineering, or related field.
• Minimum 3 years of experience in project management.
• Strong organizational and analytical skills.
• Ability to work independently as well in a team environment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

The Candidate will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committe
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committe
  Antimicrobial Stewardship Committe
  Clinical Ethics Committe
  Infection control Committee
  
• Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  

- For clinical performance measurement:

• Monitor and collate data forHospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  
• Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

- Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

- Conduct JCI / ESS (or equivalent) activities.

- Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

- Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

- Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

- Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

- Assist in preparing budget proposal (if required)

- Other Medical Affairs Activities

• Prepare presentations for HO / MO orientation (if required)

- Prepare papers for Medical Board, NUHS Board and MOH as and when required.

- Any other assigned duties.

Job Requirements

- Possess Bachelor’s degree with experience in a hospital setting

- Experience in Quality Management/Assurance in an acute care hospital will be an added advantage

- Computer skills in Words, Excel, Access and PowerPoint

- Basic statistical skills

- Keen interest in developing databases and reports relating to clinical QA

- Strong interpersonal skills, be meticulous, self-initiated and independent

Sport Programme Manager

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• To possess at least two to three years of relevant working experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.