Total 449 customer service manager job vacancies in Human Resources category in Singapore - Marina View

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in Semiconductor Industry. Regional Headquarters in South East Asia - Samsung (Device Solutions) team in Singapore is seeking a talented & committed and versatile Human Resources professional to join the South East Asia (SEA) Human Resources team to support our employees in Singapore. This role will be responsible for the day to day HR operations of the R&D business entity based in Singapore.

This role primarily focused on providing the day-to-day HR services and deliverables in Singapore. Incumbent will serves as a trusted partner and advisor to both our employees & Management. Incument will work closely with HR peers and shared services team in the HR & Administrative domain.

This single contributor role reports to the HR Team lead and is responsible for HR & Administrative operational work including & not limited to Employee Engagement & Wellness, Learning & Development, Office and Facilities Management and other projects activities as required.

Job Description

Responsibilities:

• Perform comprehensive spectrum of HR functions that helps to improve overall Employee Experience in the Organization.
• Delivers effective HR services and conducive office environment by partnering with internal stakeholders
• Responsible for Employees Wellness & Engagement initiatives and activities, Company level Townhall events, Learning & Development, Office and Facilities Management.
• Manages Employee Communications and Employees relations matters
• Responsible for employee events e.g. Employee wellness programs, Company events.
• Responsible for Company Office Security & Health and Safety Management.
• Handle all other HR Project and Administrative matters and undertake tasks as assigned by management

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Business Administration, Human Resources management or equivalent.
• Minimum 7 years of relevant experience in HR Generalist with Office Administration or equivalent
• Good knowledge of Singapore employment law and HR best practices
• Strong HR operational skills with an eye for detail and comfortable to provide support in administrative duties, employee communications and organizing employees activities and events.
• Ability to work independently with high level of commitment and resilience and versatility
• Resourceful, organized with result-oriented mindset. Able to work in a fast-paced working environment.
• Experience with using the Workday system will an added advantage

About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.

Job Description:
- Recruitment: Posting and regularly updating job advertisements.
- Scheduling interviews and coordinating with store staff for recruitment decisions.
- Managing quotas for hiring foreign workers and conducting monthly quota checks.
- Onboarding: Issuing offer letters.
- Handling visa applications and work pass based on visa types.
- Pre-employment screening, ID verification, and document checks.
- Preparing and exchanging Letters of Appointment.
- Conducting onboarding sessions (e.g., explaining company rules, updating employee lists, and registering personal information).
- Offboarding: Updating the employee list.
- Managing required documentation with departing employees.
- Attendance Management: Administering the attendance management system.
- Screening store staff clock-in/clock-out data.
- Payroll Processing: Extracting necessary data from the attendance management system and sharing it with external payroll service providers.
- Verifying payroll results and entering transfer details into Internet Banking
- Other duties, but not limited to addressing employee inquiries about employment terms, handling administrative duties (e.g., managing office supplies).

Job Requirements:
- At least 15 years of HR working experience; prior experience in the F&B industry is highly preferred.
- Those with experience in the similar capacity is preferred.
- Meticulous and time management
- Good personality and team-work
- Those proficient in Japanese language is an added advantage, to communicate with Japanese stakeholders.

Compensation:
- Working hours: 08:30 - 17:15
- AWS and Year-End Performance Bonus
- Medical and hospitalization benefits

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 10 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Reports To: GM, Human Resources

Job Summary:
The HR Manager Overseas Portfolio is responsible for managing and supporting local proximity HR operations across international locations.

Key Responsibilities:

1. Strategic HR Planning:

• Develop and implement HR strategies tailored to the needs of overseas operations.
• Collaborate with leadership to align global HR practices with corporate objectives.
• Identify workforce trends and address skill gaps in international locations.

2. Talent Acquisition & Management:

• Develop and execute a comprehensive talent acquisition strategy to meet current and future workforce needs.
• Align hiring practices with organizational goals, diversity and inclusion initiatives, and market trends.
• Monitor workforce planning in collaboration with department heads to address talent needs proactively.
• Strengthen the organizations employer brand to attract high-quality talent.

3. Compliance & Legal Frameworks:

• Ensure compliance with labour laws, tax regulations, and employment policies in each operating region.
• Maintain up-to-date knowledge of international HR regulations and mitigate risks.
• Develop and monitor contracts, visas, and work permits for expatriates and international employees.

4. Employee Engagement & Diversity:

• Foster a culture of inclusion, respect, and collaboration across culturally diverse teams.
• Ensure employee engagement programs, conflict resolution and mediation services are tailored to local preferences.

5. Performance Management & Training:

• Roll out performance management systems suitable for international locations.
• Identify and address training needs to enhance employee skillsets.

6. Compensation & Benefits Administration:

• Manage competitive compensation and benefits packages tailored to local markets.
• Collaborate with external consultants to benchmark salaries and incentives.
• Ensure equity in pay structures in the local regions.

7. Expatriate & Mobility Management:

• Manage international assignments, including relocation, housing, and cultural assimilation.
• Provide ongoing support for expatriates and their families.

8. HR Data & Reporting:

• Maintain and analyze HR metrics to assess workforce trends in international locations.
• Prepare periodic reports for leadership, highlighting key HR insights and risks.

Qualifications:

Education:

• Bachelors degree in Human Resources or a related field (Masters preferred).

Experience:

• Minimum 5-7 years of HR experience, with at least 2-3 years managing international or cross-border portfolios.
• Familiarity with global HR systems and practices.

Skills & Competencies:

• Must be able to travel extensively and stay in the designated local operation for at least 2 months per trip.
• Strong understanding of international labour laws and compliance.
• Exceptional cross-cultural communication and interpersonal skills.
• Ability to manage multiple stakeholders across different time zones.
• Proficiency in HRIS and talent management software.
• Strategic mindset with problem-solving abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Role: HR Manager (Asia-Pac)

About Hakluyt

Hakluyt advises leaders of the world’s largest companies and investment firms on the opportunities and risks facing their businesses. Over the last 25 years, our clients have

turned to us for the judgement and insight we provide on their most important and sensitive commercial issues.

Our advice is delivered by our in-house team of around 100 experienced professionals, and informed by high-quality conversations held by well-connected individuals. Our global

connectivity is unique in its scale, reach and seniority, and allows us to access the thinking of relevant stakeholders without revealing our clients’ interests. Few other business models depend on human relationships as much as ours: this, above all, is what makes us different.

We hold ourselves to exacting ethical standards, and we take on work only once we are

confident that we can provide value. As owners of our firm, we are discerning about whom we work for and with. This approach to doing business has helped us build a blue-chip client base that includes many of the world’s most prestigious companies, most successful private equity and infrastructure funds, and most reputable institutional investors. Our clients value our discretion and independence of thought. We work across every industry sector, and all over the world.

Our Singapore office/shophouse is located in the heart of Tanjong Pagar. We are a people business and we like to host events to bring together our friends and business contacts. From intimate and exclusive dinners, to fun fabulous drinks parties – the common theme is that we bring together the most interesting and impressive people in our network.

What we are looking for

Job title: HR Manager (Asia-Pac)

Contract term: Fixed Term Contract (7 months)

Location: Singapore

Job Description

Women’s health and family forming benefits

o Lead on Maven Clinic benefit and Employee Membership Support

HR projects

o Regional project support and/or lead.

Recruitment

o Overall responsibility to ensure regional recruitment runs efficiently, working

with the HR coordinator.

On-boarding

o Oversight to ensure joiners are properly processed/inducted.

o Ensuring the HR coordinator is supported in their efforts where needed.

Off-boarding

o Lead support on all regional terminations, working closely with Head of HR

and General Counsel.

o Overall responsibility to ensure leavers are properly closed off, working with

the HR coordinator.

Learning and development

o Regional support for head of L&TD where required.

Compensation

o Regional payroll inputting and overall responsibility for correct HR input into

the payroll team.

o Regional lead for support team salary benchmarking.

Benefits

o Regional expert in benefits plans – main point of contact for escalation issues.

o Regional renewal of benefits plans.

Employee relations

o Building up relationships and checking in with colleagues locally through HR

team partnering model.

o Conflict management and resolution support.

Legal and policies

o In conjunction with the EMEA HR manager and legal, assist with the review

and maintenance/compliance with local HR policies and procedures.

o Regular reviews of relevant employment law and local HR compliance.

Other

o Back up support to HR managers in other regions.

Global mobility

o Regional responsibility for successful moves.

Package and other details

The role comes with a well-rounded benefits package, including 25 days holiday, generous family leave policies, private health cover.

HR Manager (Overseas Portfolio)

Reports To: GM, Human Resources

Job Summary:

The HR Manager Overseas Portfolio is responsible for managing and supporting local proximity HR operations across international locations.

Key Responsibilities:

1. Strategic HR Planning:

• Develop and implement HR strategies tailored to the needs of overseas operations.
• Collaborate with leadership to align global HR practices with corporate objectives.
• Identify workforce trends and address skill gaps in international locations.

2. Talent Acquisition & Management:

• Develop and execute a comprehensive talent acquisition strategy to meet current and future workforce needs.
• Align hiring practices with organizational goals, diversity and inclusion initiatives, and market trends.
• Monitor workforce planning in collaboration with department heads to address talent needs proactively.
• Strengthen the organizations employer brand to attract high-quality talent.

3. Compliance & Legal Frameworks:

• Ensure compliance with labour laws, tax regulations, and employment policies in each operating region.
• Maintain up-to-date knowledge of international HR regulations and mitigate risks.
• Develop and monitor contracts, visas, and work permits for expatriates and international employees.

4. Employee Engagement & Diversity:

• Foster a culture of inclusion, respect, and collaboration across culturally diverse teams.
• Ensure employee engagement programs, conflict resolution and mediation services are tailored to local preferences.

5. Performance Management & Training:

• Roll out performance management systems suitable for international locations.
• Identify and address training needs to enhance employee skillsets.

6. Compensation & Benefits Administration:

• Manage competitive compensation and benefits packages tailored to local markets.
• Collaborate with external consultants to benchmark salaries and incentives.
• Ensure equity in pay structures in the local regions.

7. Expatriate & Mobility Management:

• Manage international assignments, including relocation, housing, and cultural assimilation.
• Provide ongoing support for expatriates and their families.

8. HR Data & Reporting:

• Maintain and analyze HR metrics to assess workforce trends in international locations.
• Prepare periodic reports for leadership, highlighting key HR insights and risks.

Qualifications:

Education:

Bachelors degree in Human Resources or a related field (Masters preferred).

Experience:

• Minimum 5-7 years of HR experience, with at least 2-3 years managing international or cross-border portfolios.
• Familiarity with global HR systems and practices.

Skills & Competencies:

• Must be able to travel extensively and stay in the designated local operation for at least 2 months per trip.
• Strong understanding of international labour laws and compliance.
• Exceptional cross-cultural communication and interpersonal skills.
• Ability to manage multiple stakeholders across different time zones.
• Proficiency in HRIS and talent management software.
• Strategic mindset with problem-solving abilities.

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Profile Summary:

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Description:

• Drive manpower growth through identified key performance indicators.
• Provide guidance, support and direction to Agency Leaders to achieve monthly and yearly targets in line with the company’s plan in areas of recruitment and retention, and to ensure alignment with the company’s strategies.
• Identify and lead recruitment related projects/initiatives that support Agency Division in driving manpower growth.
• Work closely with Agency Leaders in identifying quality Financial Consultants through the use of selection tools and other qualitative assessment techniques including interviews.
• Oversee the systematic onboarding of new Financial Consultants through various company initiatives to develop the right foundation and positive behaviours.
• Set and track the expected standards for new Financial Consultants, and ensure that they adhere to these standards in order to build longevity in the career.
• Identify and encourage Financial Consultants who aspire to progress towards a career in agency management.

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience with Distribution Management or recruitment activities

Education:

• Degree in business or related fields of study

Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job responsibilities:

1. Responsible for recruitment, performance assessment, training, salary and welfare, employee relations, administration and other daily work;

2. Prepare personnel recruitment plan and promote its implementation;

3. Plan and coordinate the overall operation of the personnel department, update and improve the personnel management system;

4. Excellent communication and public relations skills, with the ability to solve emergencies;

5. Promotion and implementation of training plans;

6. Organizational development of personnel.

Position Conditions:

1. University degree or above, major in human resources, business management, more than 5 years of working experience, more than 3 years of working experience in the same position;

2. Have a systematic understanding of modern enterprise human resource management mode and practical experience accumulation, have a deep understanding of all functional modules of human resource management, at least proficient in recruitment, performance, training three modules, able to guide the work of each functional module;

3. Familiar with national and local laws, regulations and policies on human resource management in Singapore and Malaysia;

4. Excellent communication and public relations ability, with the ability to solve emergencies;

5. Have good interpersonal skills, organization and coordination skills, communication skills and the ability to solve complex problems；

6. Have the ability to build team members from 0 to 1;

7. Fluent in English listening, speaking, reading and writing.

If you are interested in this job, please contact Mr. Ning @ [email protected] ASAP.

We are seeking an experienced and motivated HR Manager who is keen to grow and develop alongside the business.

The HR Manager will oversee all aspects of human resources practices and processes to ensure they align with the company’s strategic goals. This role involves managing recruitment, employee relations, performance management, policy implementation, training, and compliance with labour laws.

Responsibilities:

• Develop and implement effective recruitment strategies to attract and retain top talent.
• Manage the end-to-end recruitment process, including job postings, interviewing, and onboarding.
• Oversee all aspects of human resources practices and processes while promoting corporate values and fostering a positive workplace culture.
• Update and enforce HR policies to ensure compliance with all relevant local and international employment laws and regulations.
• Maintain and enforce compliance with labour laws and health and safety regulations, keeping the organization up to date on any changes.
• Identify employee training needs, coordinate learning and development opportunities, and support career growth.

Profile:

• Bachelor’s degree in human resources, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in human resources
• Strong knowledge of MOM policies and laws, HR best practices, policy, and employee relations.
• Excellent interpersonal, communication, and leadership skills.
• Ability to manage multiple priorities, work independently, and maintain confidentiality.
• Proficiency with HRIS systems/Telenox and Microsoft Office Suite.

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Overview

The HR Manager will be responsible for overseeing the full spectrum of human resources activities, providing strategic direction to manage workforce requirements, optimize employee performance, and enhance employee engagement within the organization. The HR Manager will play a key role in promoting a positive corporate culture, ensuring compliance with labor laws, and contributing to business success by aligning HR strategies with organizational objectives.

Key Responsibilities:

1. Recruitment & Staffing

o Lead end-to-end recruitment processes including job analysis, job description creation, candidate sourcing, interview coordination, and selection.

o Work with department heads to ensure hiring decisions align with organizational needs.

o Oversee onboarding and induction programs to ensure new hires are integrated effectively.

2. Employee Relations & Engagement

o Build and maintain positive employee relations, serving as a trusted point of contact for employee concerns.

o Address and resolve workplace issues, including grievances, disputes, and conflicts, ensuring compliance with company policies and labor laws.

o Plan and execute employee engagement initiatives to enhance morale and retention.

3. Performance Management & Development

o Lead the performance management process, including goal-setting, regular feedback, performance appraisals, and development plans.

o Monitor and analyze employee performance and productivity, providing recommendations to improve individual and team performance.

o Organize training and development programs to upskill employees and support career progression.

4. Compensation & Benefits

o Oversee compensation planning, including salary reviews, bonus programs, and incentive schemes.

o Manage benefits administration, ensuring competitive benefits offerings aligned with industry standards, including health insurance, leave, and retirement plans.

o Conduct regular benchmarking of compensation and benefits to ensure competitiveness and equity.

5. Compliance & Policy Management

o Ensure adherence to Singapore's labor laws, including Employment Act, CPF regulations, and other statutory requirements.

o Draft, review, and update company policies and procedures to ensure compliance with local and international regulations.

o Coordinate with external legal advisors or government agencies when necessary for legal matters related to employment.

6. HR Strategy & Business Partnering

o Develop and implement HR strategies that support organizational goals and objectives.

o Partner with senior management to provide HR insights that inform business decisions.

o Offer guidance on organizational development, change management, and restructuring activities.

7. HR Reporting & Data Management

o Prepare and analyze HR-related reports and key performance indicators (KPIs), tracking trends such as turnover, employee satisfaction, and training effectiveness.

o Use HR analytics to generate insights that inform strategic decisions and process improvements.

o Manage HR databases and ensure accurate, up-to-date employee records.

8. Team Leadership & Development

o Lead, mentor, and develop a team of HR professionals to ensure the efficient and effective delivery of HR services.

o Foster a culture of accountability, continuous learning, and professional development within the HR team.

o Conduct regular performance reviews for HR staff and provide development opportunities.

Qualifications & Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or a related field.

• At least 5 years of HR experience, with a strong background in managing HR teams and overseeing all HR functions.

• In-depth knowledge of Singapore's labor laws, compensation & benefits, and HR best practices.

• Strong interpersonal, communication, and conflict resolution skills.

• Proven ability to work under pressure, meet deadlines, and adapt to changing business environments.

• Demonstrated leadership and team management skills, with a track record of developing high-performing teams.

• Proficiency in HR software and Microsoft Office Suite.

Working Conditions:

• Location: Primarily office-based in Singapore.

• Hours: Full-time position, typically from 9:00 a.m. to 6:00 p.m., with occasional extended hours during peak periods or to meet specific HR-related deadlines.

• Take charge of payroll processing and payroll management to ensure all mandatory legislative requirements are complied with.
• Handle Work Pass applications, renewals and other employment-related required applications.
• Generate various HR reports required for internal and external submissions.
• Provide support to HR Manager to run the day-to-day HR operations from recruitment to liaising with government agencies and statutory boards (e.g., MOM, IRAS, CPF, Law Society) on all sorts of HR-related matters.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Diploma or Degree in Human Resources or Business Management or equivalent
• At least 8 years of payroll experiences in leading role
• Strong analytical, organizational and problem-solving skills
• Good team player with strong communication skills
• Good command of written and spoken English
• Good knowledge of statutory regulations and regulatory requirements
• Proficient in Microsoft Office applications particularly in Excel and Word

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence)

122

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Assistant Manager and invite talented individuals to join us in our mission.

Job Description:

• Provide HR support to the HR Manager across functions ranging from (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the HR Manager and President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the Assistant General Manager and the President.

Requirements:

• Diploma or Bachelor’s degree in Business Administration or related field.
• 3 years of working experience, preferably in a private education institute.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnership with education institution and colleges.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Deputy Director of Student Recruitment & Admissions, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Sales & Marketing or related field.
• 3 years of student recruitment experience in a private education institution.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Role: Assistant HR Manager / HRBP

Location: Tai Seng, Singapore

About our Client

Our client offers infant care and preschool programs for children. Their mission is to provide a world-class holistic learning space where children discover their love for learning. They are currently teaching about 500 Children across 14 schools in Singapore. Our client is expanding rapidly and is looking for an Assistant HR Manager / HRBP to look after all the brands and join their HQ team.

Our client is seeking a strategic and experienced HR Business Partner (HRBP) to join their dynamic HR team. The HRBP will work closely with business leaders and teams to align HR initiatives with organizational goals and drive employee engagement, talent development, and organizational effectiveness. As an HRBP, you will be responsible for providing expertise and support across the full spectrum of HR activities, including performance management, employee relations, talent management, and workforce planning.

Key Responsibilities

Strategic HR Leadership:

• Partner with business leaders to understand their needs and align HR strategies with overall organizational goals.
• Provide guidance and coaching to senior management on HR-related matters, ensuring alignment with business objectives.
• Drive organizational change initiatives, ensuring smooth transitions and employee engagement throughout the process.

Talent Management and Development:

• Support talent acquisition efforts by advising on workforce planning and recruitment strategies.
• Identify development needs within teams and create tailored learning and development programs to upskill employees.
• Implement performance management systems and help managers drive high performance within their teams.

Employee Relations:

• Foster a positive work culture by proactively addressing employee concerns and resolving conflicts.
• Act as a trusted advisor on sensitive employee relations issues, ensuring fair and consistent application of policies and procedures.
• Manage and guide disciplinary actions, investigations, and grievances in accordance with company policies.

Organizational Effectiveness:

• Analyze workforce trends and metrics to recommend improvements in organizational structure and processes.
• Collaborate with HR colleagues to ensure effective delivery of HR services to the organization.
• Promote diversity and inclusion initiatives to create a welcoming and inclusive workplace for all employees.

HR Compliance and Best Practices:

• Ensure HR practices comply with local, state, and federal labour laws and regulations.
• Maintain a strong understanding of industry best practices and bring innovative HR solutions to the business.
• Regularly review and update HR policies and procedures to remain compliant and effective.

Requirements:

• Minimum of 8 years of experience in HR, with at least 6 years in an HR Business Partner or similar strategic HR role.
• Strong knowledge of HR best practices, employment law, and organizational development.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to influence and build strong relationships with all levels of employees and management.
• High degree of confidentiality, professionalism, and integrity.

Our Client Offers:

• Attractive Performance Bonus
• Health Insurance (Hospitalisation and Outpatient - GP & Specialist)
• 5 Day Work-week (No Saturdays)
• Diverse Staff Welfare Benefits (Awards & Recognition, Staff Retreats, Celebrations)
• A friendly atmosphere & supportive colleagues are the core of our diverse and dynamic team

Accela Recruitment Services Pte Ltd

EA License: 15C7529

EA Personnel No: R22107085

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Are you ready to advance your career with a company that offers more than just a job? At Spencer Ogden, we are a forward-thinking multinational recruitment firm specializing in the natural resources, energy, and infrastructure sectors. We prioritize your professional growth, well-being, and our collective impact on the world.

We are hiring a Team Manager for our Singapore Office!

What's the role?

• Manage and retain a team of 3+ staff, identifying future talent and nurturing it to fruition
• Accountable for developing and contributing to the success of trainee consultants, consultants and Team Leaders
• Conduct regular appraisals with team members in line with company process
• Generate ideas for incentives to enhance performance
• Management of existing accounts and new business generation
• Develop good working relationships with senior management
• Dealing with difficult clients and candidates on behalf of more junior staff members
• Assist in communicating and reinforcing team and business strategy interlay, fostering a spirit of team work through own enthusiasm
• Building collaborative relationships with candidates, clients and peers

Who are we looking for?

• 4 years or more experience in a recruitment firm environment
• Excellent communication and leadership skills, with the ability to build strong relationships
• Results-oriented with consistent record of success in achieving objectives
• Proven ability to drive consensus among multiple parties
• Thrives in a fast pace environment
• Individual who possess a strong commercial acumen
• Preferred bilingual capabilities as this role will work in a Regional market

What's in it for you?

• Competitive basic salary and industry leading uncapped commission
• ‘Quarterly lunch club’ – Incentive lunches at high-end restaurants
• Birthday off as extra paid annual leave
• Friday 3.00pm finish
• End of month celebratory drinks
• Paid Incentive Trips (previous trips included Fiji, Bali, Tokyo, Seoul, Capetown!)
• Global Transfer opportunities
• World-class, award-winning training and development program

Check out our Youtube channel to find out more about #LifeAtSO!

https://www.youtube.com/watch?v=WfMl-nuBUOw&t=1s

Hear from our people first hand about their journey in SO! #GrowWithSO

https://www.youtube.com/watch?v=0bRxCULvA9I

Follow us on Instagram (@spencerogden_apac) and LinkedIn to stay up to date with #LifeAtSO

Thank you for your interest in Spencer Ogden, only shortlisted candidates will be contacted.

Spencer-Ogden Pte Ltd | License Number: 13C6321

Job Description

The role works strategically to align the workforce's capabilities with the organisation's goals while fostering a culture of growth and development.

Their primary role includes developing and implementing talent management strategies, policies, programs, and processes that drive organisational performance, employee engagement, and talent retention.

This role will oversee talent identification, assessments, succession planning, development, and talent management. The ideal candidate will have a strong background in HCM, experience in talent management, and a passion for fostering a high-performance culture.

Talent Strategy and Planning

Develop and execute talent management strategies aligned with the organisation’s strategic goals;
Partner with HCM leadership and business unit leaders to identify current and future talent needs, including the development of succession plans;
Drive initiatives to identify, develop and retain high-potential employees.
Coordinate with relevant government agencies to drive talent agenda in DP to fulfil obligations;

Talent Development and Training

Design and oversee talent development programs, including leadership development, skills training, and career pathing;
Collaborate with DP Academy (in-house learning) to ensure programs meet evolving business needs and promote continuous learning;
Develop frameworks for talent coaching, mentoring, and career growth opportunities.

Talent Management

Partner with senior management to identify and develop special assignments for talent development purposes;
Work closely with relevant Directors to monitor the progress of the talents;
Collaborate with various teams and track the progress of individual talent to ensure talents are developed according to the agreed plans and timelines.

Succession Planning

Identify and develop a succession planning framework;
Lead succession planning processes to identify and develop future leaders and critical talent within DP;
Work with senior management to create strategies for knowledge transfer and continuity planning;
Regularly assess talent pipelines and implement development plans for high-potential employees.

Employee Engagement and Retention

Develop and implement employee engagement initiatives that drive job satisfaction and retention;
Conduct regular assessments of employee engagement and design programs to enhance workplace culture and reduce attrition;
Collaborate with other HCM team members to address employee feedback and foster a positive employee experience.

Talent Analytics and Reporting

Utilise talent management metrics to analyse workforce data, assess trends, and make data-driven decisions;
Create reports and dashboards to communicate key performance indicators (KPIs) related to talent identification, development and retention;
Regularly evaluate the effectiveness of talent programs and adapt to optimise outcomes;
Develop and update policies related to talent management, ensuring alignment with organisation’s values and legal compliance.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field;
• A minimum of 5 years’ experience in talent management or leadership development. Candidates with people management experience will have an advantage;
• Demonstrated ability to develop and manage talent strategies aligned with business objectives;
• Demonstrated ability to drive talent agenda in mid to large sized enterprise;
• Strong interpersonal and leadership skills, including senior stakeholders’ management, and with experience coaching managers, talent, and employees;
• Proven experience with ERP HCM systems (eg. Workday, SAP or Oracle)
• Proficiency with HRIS and analytics tools;
• Excellent communication, influencing, analytical, problem-solving, and project management skills;
• Experience in change management and organisational development;
• Ability to thrive in ambiguity, fast-paced and evolving environments.

Job Description:

• Support the full spectrum of HR functions, including but not limited to HR policies implementation, talent acquisition, performance management, compensation and benefits, learning & development, and employee engagement.
• Support business continuity plans on company operations
• Support and participate in HR improvement projects.
• Other ad-hoc duties as assigned by management.

Requirements:

• Min 5 years of working experience in HR and Administration
• Having experience in a multinational environment is of advantage
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Are you passionate about connecting exceptional talent with incredible opportunities? As a Talent Acquisition Manager, you will be at the forefront of shaping the organization's future by attracting, engaging, and hiring top-tier professionals. This role offers the chance to lead strategic recruitment initiatives, collaborate with diverse teams, and make a direct impact on the business growth and success. You will thrive in a dynamic environment where customer centricity, resilience, and interpersonal skills are highly valued.

Your new role:

We are delighted to be partnering with a prominent leader in the Shipping industry that has achieved remarkable success and substantial growth across the APAC region. It is a high energy team with strong collaborative culture. Reporting to the CHRO, you will support end-to-end Talent Acquisition – playing an active part in the recruitment process and build talent pipelines for the business. This person will lead a team, execute the recruitment strategy – manage full cycle of recruitment process including but not limited to job posting, pre-screening and facilitating interviews. You will be responsible for the implementation of all recruitment and branding activities, as well as various talent initiatives.

Requirements:

• Minimum of 10 years' experience in similar role (inhouse experience is a must).

• Good to have – experience in shipping industry.

• Strong written and verbal communication.

• Manage and negotiate complex compensation packages.

• Maintains the utmost discretion with sensitive information.

• Based in Hong Kong.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

• Dynamic and collaborative work environment with a diverse team of industry experts.

Apply now!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403