Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Marymount Mrt

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Working Days: 5.5 Days Work Week
Working Timing: Mon - Fri, 9am - 6pm, Sat 9am - 1pm
Salary: $ 1800 - $ 2500 + $ 500 Attendant Allowance + High OT Payout
Office: Sembawang

Requirements:

• Relevant experience is required
• Full-time NEA Vector Control Technician License
• Class 3 Driving License (Required, Manual Company Van Provided)
• Able and willing to do OTs (OTs will be paid accordingly)

Job Responsibilities:

• To carry out DETAILED INSPECTIONS and to administer appropriate pest management plans to assist with eradicating the pests and provide QUALITY SERVICES to customers’ premises
• Able to perform pest control works at residential, commercial, industrial & food establishments
• Most of the jobs will be conducted within the F&B premises

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Mon – Fri, Office Hours

Team size of 5

Prefer candidates with L&D or at least HR experience.

Job Description:

• The Leadership and Organisation Division (L&OD) comprises three units: Organisation Development, Leadership Development and Learning.
• Provide system support for the company Learning Management System:
• Create course items and classes on learning management system
• Maintain and update course master list
• Create collections
• Add to staff’s learning history for classes which have concluded
• Enroll staff into classes where required
• Assist with migration of learning history data
• Prepare training application reports upon request
• Handle generic staff queries received in the Corporate Learning mailbox.
• Provide administrative support in codifying Corporate competencies into given templates.
• Assist in administrative and logistical support for setting up of physical in-person training sessions, including sending and collating invitations, attendance registration, training venue setup, feedback/evaluation collation.

Requirements:

• Diploma in Business, HR or other related disciplines.
• Meticulous, service-oriented and able to work independently to get things done.
• Able to communicate well verbally and in writing.
• Proficient in the use of MS Office suite of applications, in particular MS Excel and its related functions and features.
• Comfortable in learning and using new systems. Familiarity with Success factors’ Learning module is a plus.
• Experienced in providing administrative and logistical support.
• A team player who can work in a fast-paced environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Programme Executive is responsible for supporting the administration and delivery of academic programs, managing student onboarding, recruitment, and coordinating with external partners. The role involves pre- and post-course activities, compliance with quality standards, and working closely with various departments to ensure the effective implementation of academic and HR-related programmes.

Key Responsibilities:

Student Onboarding:

• Oversee and manage the onboarding process for new students, ensuring they feel welcomed and well-informed.
• Provide guidance and support to students during their transition into the institution, addressing any queries or concerns.
• Ensure students have access to necessary resources for academic success, including course materials and orientation sessions.

Programme Management:

• Oversee the academic programmes under your care and managing student recruitment.
• Handle pre- and post-course activities, including planning, scheduling, and class coordination for each study term.
• Provide administrative support during the study term, assist in exam preparation, liaise with invigilators, and manage result processing.
• Assist the QA Manager with programme coordination, ensuring compliance with quality standards.
• Maintain accurate records of programme activities and participants, evaluating the effectiveness of academic and HR programmes monthly.

Compliance & Administration:

• Ensure the programme’s compliance with regulatory bodies such as SkillsFuture Singapore (SSG), Committee for Private Education (CPE), and EduTrust.
• Handle documentation related to government funding applications (e.g., Skills Development Fund) via TPGateway.

Student Support:

• Act as the main point of contact for students throughout their academic journey, providing timely assistance with academic inquiries or administrative matters.
• Organize and conduct student orientation sessions to familiarize new students with the institution’s policies, procedures, and available resources.

Collaboration & Communication:

• Work closely with other departments and stakeholders to ensure the successful implementation of academic and HR programmes.
• Liaise with lecturers and internal teams to ensure smooth programme delivery and student support.

Data & Reporting:

• Compile and track key program performance data, preparing reports for management on enrolment, retention, and student feedback.
• Evaluate the effectiveness of HR programmes monthly and make recommendations for improvement.

Requirements:

• Diploma in Education, Business Administration, or a related field.
• At least 2 years of experience in program coordination or a similar administrative role within a private educational institution.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and deadlines.
• Strong interpersonal and communication skills, with the ability to interact effectively with students, lecturers, and other stakeholders.
• Proficiency in Microsoft Office and experience with education management systems (e.g., TPGateway, CRM platforms).
• Familiarity with regulatory compliance in the education sector (SSG, CPE, EduTrust) is a plus.
• Experience in student services or educational program administration.
• Ability to work collaboratively within a team while also handling tasks independently.
• Strong attention to detail and problem-solving skills.

• Position Title: Chef De Partie
• Location : Newton
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,500 - $3,600 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• Assist in all preparations as instructed. Clean, cut and trim all the different vegetables, make all the basic sauces and stocks, make all the basic preparations and mise en place as instructed.
• Check all the kitchen equipment to make sure that they are in good working condition, and report to supervisor on any problems. Prepare the necessary work orders to the maintenance department
• Check on the proper storage and adequate temperature for all products to avoid the development and growth of any bacteria.
• Be aware of the danger of contaminated food and the need to proper checking and turnover of the mise en place in the refrigerators. Report to supervisors on any problems arise and take the appropriate actions.
• Assist in collecting all the food from the general storeroom, check that the requisitions are properly filled by the store man, and report to supervisor if any problem arises. Keep the transport food trolley clean, ready and in good order.
• Assist in preparing the finishing work of all dishes of section during the service period, as instructed by supervisor
• Maintain proper cleanliness of the work station at all times clean, sanitize working tools several times a day in accordance with NEA health rules.
• Assist in cleaning the refrigerator, setting up the work station for the day and involving the Stewarding personnel in general cleanliness, sanitation and staff personal cleanliness and hygiene
• Attend any training sessions as instructed by supervisor, and always strive to keep abreast of any new procedures, and regularly work on upgrading general knowledge with the help of supervisor.
• Take notes on new recipes, new procedures, keep learning process going at all times so as to improve professional knowledge
• Maintain a professional and positive attitude towards colleagues and supervisors, and abide by the established house rules and employees hand book and ensure a smooth running of the section/restaurant kitchen
• Keep proper, discipline work practices at all times, check on personal hygiene and cleanliness, clean uniforms etc.
• In charge of supporting Resident Chef / Sous Chef in monthly COGS and ordering of ingredients and ensure all place and done according to reservation.
• Ensure all kitchen staff discipline and adhere to all safety procedure.

Requirements

• With fine dine experience

Position Title: Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

Position: Warehouse Assistant

• Working Day: 5.5Days (9am-6pm ; 9am-2pm)
• Location: Tuas Crescent
• Salary: $2,200 - $2,500 + OT + AWS

Requirement:

• At least 1 year’s relevant experience
• Required to carry heavy load of up to 20kg

Job Responsibility:

• Monitor, receiving, storing, packing/unpacking, loading/unloading of goods/stock/tools
• Arrangement and store packaging products/ stock items in the proper allocated location
• To conduct inventory count and to verify stock discrepancies
• Maintain cleanliness / good housekeeping in store
• Any other ad-hoc duties when required

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position : Special Education Teacher

• Special Needs Centre
• Location: Somerset
• 5 Working Days [ Mon-Fri, 8.30AM - 5.30PM]
• Salary: $2600 - $3000

Requirement

• Diploma/ Degree Certificate in Early Childhood Care and Education
• At least 1 year of relevant experience in childcare
• Experience with special needs children is an advantage

Responsibilities

• Work as the forefront of helping unlock the potential of children with autism.
• Deliver ABA therapy to children with autism in 1:1 or small group settings.
• Support the child in developing all core areas - language skills, cognitive skills, gross and fine motor skills, socialization and play, behavior management, classroom and group skills.
• Implement individualized therapy programs designed by Board Certified Behavior Analysts.
• Work under the supervision of the Lead Technician.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position title : Sales Engineer

• Location: Loyang Industrial Estate
• Working Days: Mon - Fri (830 a.m. to 530p.m.)
• Salary : $3,000 - $4,500 (depends experience)

Requirements

• Possesed Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Childcare / Infant Care Educator (AOP or Private Preschool)

• Working Day : 5 Day
• Location : Island-wide Hiring (Less travel time)
• Childcare Salary : $2,800 - $4,200 (Depend on Experience!)
• Infant Care Salary : $2,500 - $3,800 (Depend on Experience!)

Requirement

• Required LON certified L2 / L1 (childcare) or EY2 / EY1 (Infant Care)
• (Childcare) - Possessed Diploma in Early Childhood Education or equivalent qualification
• (InfantCare) - Possessed Advanced Certificate in Early Years (ACEY) / Higher Certificate in Infant Care (HCIC)

Responsibilities:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center.
• Perform other related duties as required

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Location: Penjuru Lane

Salary: $2,800 - $3,100

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Position Title: Service Crew
• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : $2,200 - $2,400 + OT (Depends on Experience)

Roles & Responsibilities

• To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)
• To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.
• Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements
• Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins
• Comply with NEA requirements over personal & food hygiene and safety
• Practice proper usage and storage of all food and beverage items so that quality is well-maintained
• Assist in inventory management
• Any other ad-hoc task as and when assigned by the superior

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Accounts Cum Admin Executive
• Basic Salary - $3000-$3500
• Working Time – Mon to Fri 8:30am to 6pm
• Working location – Changi Airfreight Centre

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Accounts Receivable 70%

• Record and posting of customer payment/receipts
• Update daily cash book
• Send Monthly SOA to customers every 1st week of the month
• Manage relationship with customers, include attending to queries and resolve disputes
• Liaise with internal department to resolve issues and disputes
• Send weekly update AR report to HQ (Friday) and respective sales representative for review
• Distribution & allocation of Customers funds to various internal station
• Update of weekly foreign exchange rate into in house system
• Handle internal settlement with other subsidiary stations

Admin Duty 30%

• Arrange bank transfer upon receive of payment requisition.
• Enter payment entry into Company System.
• Update of staff leave.
• Email GST payment status on every Friday.
• Reimbursement staffs claim
• Print out time sheets on 21st of every month
• Purchasing of pantry / stationery or warehouse items if required
• Accrual entry for staff claim & sundry creditors
• Will need to attend workshop if required (During general repair works)
• Daily visitor pass & airport pass application.
• Handle company events & HR support

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Temple Assistant

Location: Near Kembangan mrt
Working Days: 6 days (off weekday)
Working Hours: 8.30am – 4.30pm
Salary: $1,900 - $2,100 (Max $2200)

Roles & Responsibilities

• With Class 3 Driving Licence – to drive Volunteers for meetings and errands
• Assist in Temple's and Memorial Hall's daily operations
• Support events organized by the Temple (Vesak, Qing Ming & Ullambana Festival)
• Attend to customers’ enquiries
• Other general / ad-hoc duties as assigned

Requirements

• Basic Computer Knowledge
• Able to work 6-day’s week (including weekends and public holidays)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This role is responsible for the care management of elderly clients under the maintenance day care
programme, including assessment, planning, implementation and evaluation of nursing care as well
as client education. The main responsibilities include:
• Take charge of the whole clinical nursing practice in the centre and ensure compliance with
approved standards of nursing practices, including the creation and maintenance of policies
and SOPs.
• Perform all general nursing duties to provide quality nursing care and support to clients to
ensure their safety and comfort. Duties include medication administration, wound
management, fall risks and hospitalization procedures, medical emergency procedures,
infectious diseases outbreak procedures and other nursing duties as required.
• Conduct assessments of clients during admissions and periodic reviews, including preassessment of referrals from AIC
• Assess and evaluate client’s conditions to plan and implement individual care plan
accordingly. Consult and coordinate with OTs and PTs and other healthcare professionals as
necessary.
• Monitor, assess and review the progress of clients.
• Identify early signs and/or deterioration of clients’ condition through observation and
appropriate assessment tools.
• Ensure clients’ records are created, maintained and updated accurately on a timely basis
• Responsible for the administration and submission of documentation to relevant
government bodies
• Teach clients, caregivers and family members proper techniques in self-care
• Assist and support delivery of health promotion activities in the centre
• Participate in training and supervision of support care staff.
• Coordinate with programme staff to organize and participate in the centre programmes and
activities
• Other duties and tasks as assigned by the Centre Manager

Requirements
Technical Competencies
• Diploma/Degree in Nursing
• Registered with Singapore Nursing Board
• Minimum 2-3 years of nursing experience
Generic Competencies
• Pleasant and caring personality with passion to serve elderly
• Meticulous and responsible team player with integrity
• Proactive and independent worker with leadership skills

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

• Location: Penjuru lane ( Transport provided at Jurong East)
• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• Salary: $2,200, have OT

Responsibilities:

• The driver is responsible for the daily delivery/collection islandwide
• Loading, unloading, transportations & delivery items to clients or business in a safe & timely manner
• Collect and verify delivery instructions.
• Adhere to safety requirement while on the job
• Other adhoc duties

Requirements:

• Valid Class 3 Driving license
• Vehicle can not drive back

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279