Total 4 job vacancies by Anacle Systems Limited

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

Duties and Responsibilities

• Develop web application prototypes, new technologies and products.
• Build highly responsive and scalable web applications.
• Build fully functional web applications with interfaces to backend database, writing clean and maintainable code.
• Build fully functional, clear, testable backend RESTful/SOAP APIs with interfaces to backend database.
• Resolve defects, and generally ensure accuracy, integrity, interoperability and completeness of system.
• Build regularly automated tasks to perform functions specific to the project requirements.
• Build interfaces to exchange data between various third-party systems.
• Resolve defects, and generally ensure accuracy, integrity, inter-operability and completeness of system.
• Troubleshoot and debug to optimize performance.
• Prepare and deliver software related documentation.
• Provide timely updates to the web and backend application.
• Provide support and maintenance of existing software web application projects.
• Respond to users in a timely manner.
• Work with fellow software engineers to coordinate the development effort and ensure overall consistency in the coding and the interfacing between various components and sub-systems in order to achieve a full functioning solution.
• Work with consultants to craft user stories, assess feasibility and build demonstration showcases.
• Work with consultants and senior engineers to develop test scenarios to ensure full functionality of system before user acceptance test.
• Work with customers and partners, both internal and external where there will be collaboration for knowledge transfer.

Essential Skills and Experience

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Fresh graduate, or up to 2 years of relevant working experience
• Tech Stack Requirements: ASP.NET Framework 4.5 or .NET Core, C#, HTML, CSS, Javascript, SQL Server
• Good problem solving, logical reasoning, planning and time management skills
• Effective communication and technical writing skills
• Strong interest in software engineering
• Willingness to learn on the job, and constantly eager to learn new skills on one’s own
• Ability to work well in teams and also independently in a fast-paced environment
• Familiarity with mobile application development (with Xamarin) is a plus.
• Familiarity with backend API development (with .NET technologies) is a plus.
• Domain knowledge in accounting, or procurement, or inventory management, or leasing, or computerized maintenance management, or billing, or resource booking, or Enterprise Resource Planning is a plus

Only shortlisted candidates will be notified

Duties and Responsibilities

• Develop web application prototypes, new technologies and products.
• Build highly responsive and scalable web applications.
• Build fully functional web applications with interfaces to backend database, writing clean and maintainable code.
• Build fully functional, clear, testable backend RESTful/SOAP APIs with interfaces to backend database.
• Resolve defects, and generally ensure accuracy, integrity, interoperability and completeness of system.
• Build regularly automated tasks to perform functions specific to the project requirements.
• Build interfaces to exchange data between various third-party systems.
• Resolve defects, and generally ensure accuracy, integrity, inter-operability and completeness of system.
• Troubleshoot and debug to optimize performance.
• Prepare and deliver software related documentation.
• Provide timely updates to the web and backend application.
• Provide support and maintenance of existing software web application projects.
• Respond to users in a timely manner.
• Work with fellow software engineers to coordinate the development effort and ensure overall consistency in the coding and the interfacing between various components and sub-systems in order to achieve a full functioning solution.
• Work with consultants to craft user stories, assess feasibility and build demonstration showcases.
• Work with consultants and senior engineers to develop test scenarios to ensure full functionality of system before user acceptance test.
• Work with customers and partners, both internal and external where there will be collaboration for knowledge transfer.

Essential Skills and Experience

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Fresh graduate, or up to 2 years of relevant working experience
• Tech Stack Requirements: ASP.NET Framework 4.5 or .NET Core, C#, HTML, CSS, Javascript, SQL Server
• Good problem solving, logical reasoning, planning and time management skills
• Effective communication and technical writing skills
• Strong interest in software engineering
• Willingness to learn on the job, and constantly eager to learn new skills on one’s own
• Ability to work well in teams and also independently in a fast-paced environment
• Familiarity with mobile application development (with Xamarin) is a plus.
• Familiarity with backend API development (with .NET technologies) is a plus.
• Domain knowledge in accounting, or procurement, or inventory management, or leasing, or computerized maintenance management, or billing, or resource booking, or Enterprise Resource Planning is a plus

Only shortlisted candidates will be notified

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.