Total 4 accounts executive job vacancies in Information Technology category in D20 Bishan, Ang Mo Kio

About the role

NexFramework Pte Ltd. is seeking an experienced Software Sales Executive to join our team in the Bishan Central Region. This full-time role will involve developing and executing sales and marketing strategies to promote our innovative IT solutions and services to prospective clients.

Sales Development:

• Identify and engage potential clients through various channels, including cold calls, emails, events, and networking opportunities.
• Present and promote products and services to both existing and prospective customers. Strive to meet and exceed established sales targets and key performance indicators (KPIs).
• Prepare and submit requests for proposals (RFPs), manage tender processes, and negotiate to establish mutually beneficial agreements for all parties involved.

Marketing Execution:

• Develop and implement marketing strategies aimed at enhancing brand awareness and generating leads.
• Oversee digital marketing initiatives, including social media management, email marketing campaigns, and content development.
• Collaborate with the design team to create promotional materials.

Client Relationship Management:

• Establish and nurture robust, long-term relationships with clients.
• Implement follow-up procedures and deliver post-sales support to guarantee customer satisfaction.

Market Research:

• Keep your finger on the market's pulse by staying informed about the latest trends, competitor strategies, and evolving customer needs.
• Leverage this knowledge to deliver powerful insights that drive your sales and marketing strategies forward!

What we offer

NexFramework Pte Ltd. is committed to providing our employees a competitive compensation package, including a base salary, commission-based incentives, and comprehensive benefits. We also offer opportunities for professional development, including training and mentorship programs, to help our team members reach their full potential. Our vibrant and collaborative work environment encourages innovation and fosters a strong sense of community.

Job Description & Requirements

Provide general administration support and advice to the Facilities Management team, liaising with the Helpdesk Team as required. Update documentation and records using a range of different IT systems to ensure information and data is always maintained and updated to reflect compliance.

- Develop and approve all technological operations and software solution

- Review and improve company software and technological infrastructure

- Assess company short and long term technological and software needs

- Design and implement data protection processes

- Streamline company processes efficiently to reduce cost and increase profit

- Monitor budgets and key performance indicators

- Make decision to align with company short- and long-term goals

- Improve business processes, solutions, and products through technological and software solution

- Ensure compliance with industry and regulatory standard

Job Info:

• Monday to Friday 830 - 630
• Location: Outram Road

Responsibilities:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements:

• Min. ITE or Diploma in any field
• Min 1 year experience of related field
• Strong Microsoft Excel skills

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EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

We are seeking a proactive and customer-focused Software Implementation Executive to join our PractoPal team. This role is crucial in ensuring successful deployment and client onboarding after sales contracts are secured and developers have completed customizations. You will be responsible for software installation, training clients, and providing both remote and onsite support to troubleshoot any issues that may arise.

Key Responsibilities:

• Coordinate and execute software installations at client sites, ensuring all customizations are correctly implemented.
• Conduct training sessions for clients and their teams to ensure effective use and understanding of PractoPal’s features and functionalities.
• Provide ongoing support and troubleshooting, both remotely and onsite, to resolve client issues promptly.
• Collaborate with sales and development teams to understand client requirements and ensure smooth handover and installation processes.
• Maintain detailed records of implementations, training, and support activities for each client.
• Act as a liaison between clients and the development team to escalate issues and communicate software updates.
• Provide input for improving installation processes, training materials, and customer support documentation based on client feedback.