Total 4 accounts executive job vacancies in Information Technology category in Singapore Polytechnic

The Role

The Head of Strategic Accounts APAC is a critical sales leadership role with continued responsibility for the APAC team for Fastmarkets across mid-tier accounts and customers.

The right candidate will have a track record in developing, coaching and training teams of account managers to deliver against specific goals and KPI’s relevant to their sales tier. This senior position will support our customer strategies and go-market approach throughout APAC whilst also acting as a day-to-day go-to leader for all Account Managers in the region.

Principal Accountabilities

As the Head of Strategic Accounts, you will be accountable for delivery in the following areas;

• Full ownership and accountability for the development and growth of your Fastmarkets Strategic Accounts
• Understanding and continued support of long-term price adoption across the respective commodity portfolio
• Work with sales enablement to deliver a challenger-based sales process that underpins the growth strategy
• Identification and mitigation to key risks to ensure protection of your Strategic account book
• Weekly, monthly and annual forecasting with 95%+ levels of accuracy
• Hiring, development and retention of a large, global and diverse sales team
• Responsible for sales training of the team, expected to develop high potential sales staff in other areas of the business to ensure a pipeline of future Strategic Account Managers
• Working directly with Customer Success to drive continued adoption of Fastmarkets pricing and embedding of Fastmarkets data in customer workflow
• Work directly with Sales Operations to ensure the team is run by an accurate data driven approach to sales performance
• Full and seamless integration of new acquisitions into the Fastmarkets Strategic Accounts Team
• Working directly with other sales managers to upskill their teams and help top sales talent progress into the Global Account Teams.

• Develop corporate strategy papers and reports for the board of management
• Conduct country and market analyses across all business units to result in supportive concepts for regional strategy and business development
• Prepare and coordinate top-level management meetings and workshops
• Continuously track developments and news in the region with relevance to Bosch operations
• Take on ad-hoc tasks and projects

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.