Total 3,312 branch manager job vacancies in Information Technology category in Singapore

JOB SUMMARY

Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

· High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

· 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in Rooms Department, or related professional area.

CORE WORK ACTIVITIES

Maintaining Front Office Goals

· Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

· Develops specific goals and plans to prioritize, organize, and accomplish your work.

· Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

· Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

· Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

· Maintains knowledge of room availability and rates and suggestively sells.

· Reviews previous night's no-shows and ensures appropriate billing.

· Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.

· Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.

Managing Front Office Team

· Supervises all areas of the Front Office.

· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

· Encourages and building mutual trust, respect, and cooperation among team members.

· Serving as a role model to demonstrate appropriate behaviors.

· Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

· Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

· Ensures staff is knowledgeable about rates, packages and promotions available.

· Ensures all cashiering procedures comply with accounting policies and standards.

Ensuring Exceptional Customer Service

· Provides services that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Responds to and handles guest problems and complaints.

· Sets a positive example for guest relations.

· Empowers employees to provide excellent customer service.

· Observes service behaviors of employees and provides feedback to individuals.

· Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

· Ensures employees understand customer service expectations and parameters.

· Interacts with guests to obtain feedback on product quality and service levels.

· Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

· Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.

· Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures.

· Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.

Managing Projects and Policies

· Implements the customer recognition/service program, communicating and ensuring the process.

· Supervises same day selling procedures to maximize room revenue and control property occupancy.

· Supervises daily shift operations and ensures compliance with all policies, standards and procedures.

· Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

· Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

· Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

· Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

· Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Participates in employee progressive discipline procedures.

Additional Responsibilities

· Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

· Analyzes information and evaluating results to choose the best solution and solve problems.

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

· Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Our client is one of Singapore’s leading A1 construction firms which has a strong construction portfolio in large scale building project. They are looking for a Technical Manager / Deputy Technical Manager who is experienced in overseeing the construction of large scale commercial building project.

Job Description:

• Leading a team of Engineers in resolving construction and technical issues on drawings
• Leading the coordination of the technical department and monitors the design development
• Attend meetings, conduct site inspection on work progress and detect design errors and drawing discrepancies
• Propose solutions to technical problems
• Preparing design brief (timeline, process control, quality control)
• Liaise with internal (senior management / architects team / quantity surveyors) and external stakeholders (client / sub-contractor / authority etc) to ensure the work fulfil the requirement in terms of functionality and operationality.
• Monitor the design development and mitigate any project risks
• Supervising drafting and modelling works
• Obtain technical clearance to client and sub-contractors

Requirements:

• Min Bachelor’s Degree in Civil Engineering
• Possesses at least 8-10 years of experience in managing design and construction for large scale building projects such as high rise commercial / mixed-development / private high rise residential
• Demonstrates strong technical competence and excellent time management skills
• Confident individual with excellent interpersonal skills in leading a team

For a confidential discussion please apply or write to serena(at)archerrecruitment.com

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Role:

M&E Technical Manager (Sub Con)

• Singapore Based (Ang Mo Kio)
• 5 Days work per week (Mon – Fri 8.30am – 6pm)
• $6000 to $9500
• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services. + Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Minimum 8-10 years’ experience in Mechanical & Electrical services. + Good knowledge and experienced in Design & Build Tender for M&E services is preferred
• Career Progression Opportunities

Job scope

Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.

Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.

Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.

Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.

Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.

Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.

Plan and execute with tender team to achieve KPI.

Suggest Value Engineering solution for MEP works, if required, in the tender.

Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.

Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.

Provide technical expertise and guidance to support the decision-making process during tender evaluations.

Evaluating quotations from sub-cons/suppliers according to tender requirement.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Enterprise Data Access Control Technical Lead.

Are you a data professional with a passion for new technology and data governance trends? Do you understand the challenges of managing data at an enterprise scale? Are you excited about enabling data and analytics users by providing self-serve product-centric capabilities? If so, we invite you to join our team and help design and build our company's innovative data-driven future. As the Technical Lead for Enterprise Data Access Control, you will oversee all technical aspects of the design and development of EDAC, our self-service data access control product.

Responsibilities

• Oversee all technical aspects of the design and development of EDAC, our self-service data access control product.
• Lead a team of experienced data engineers and developers, working with the Product Manager and other product teams integrated in the EDE Product Line.
• Form a close relationship with technology vendors of industry-leading data products and help shape and deliver our product roadmap.
• Participate in new technology evaluations to identify opportunities and estimate effort to support the product roadmap with new tools.
• Manage the development team, working closely with the Scrum Master, the Product Manager, the Solution Architect, and other product teams in the product line.
• Run an agile delivery team, clarify requirements, design features, assign tasks in JIRA, support developers, produce and track estimates, oversee the development lifecycle and documentation, and escalate issues to the Product Manager or the Solution Architect as needed.
• Liaise with support and maintenance teams and infrastructure teams providing services to host your product.
• Work closely with key technology and service partners to ensure their products are correctly configured and delivering to help our product roadmap.

Qualifications

Required

• Bachelor’s degree in computer science, Information Technology, or related field.
• 8+ years of experience in software/data engineering and architecture.
• 5+ years of experience in data and analytics delivery initiatives.
• Ability to work in a fast-paced environment, driving results while collaborating with multiple simultaneous projects.
• Ability to work collaboratively with global teams across multiple departments, including offshore teams operating in different time zones.
• Proven track record of delivering projects on time and within budget.

Preferred

• Understanding of data or related trends such as Data Fabric, Data Mesh, Zero Trust, Data-as-a-Product, data ownership, and governance strategies.
• Knowledge of the AWS cloud ecosystem from a data and analytics standpoint, including a working knowledge of devops.
• Knowledge or experience of industry data access control products such as Immuta, Okera, Privacera, Apache Ranger, Security.ai, Cyral, Axiomatics etc.
• Knowledge of Enterprise metadata catalog tools such as Collibra, Amazon Glue, Informatica, Alation, Apache Atlas, Zaloni, etc.
• Data layer tools such as Databricks, Starburst Trino, Amazon Redshift, dbt, Matillion.
• Understanding of AI & Machine learning life cycle management and AI/ML model life cycle, tools like Amazon Sagemaker, DataRobot, Dataiku.

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Senior Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What You Will Do

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

What You Will Bring

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Key Qualifications:

• Ability to drive execution by pulling information together, bringing visibility to multifunctional partners and executive management, highlighting risks and establishing a call for action

• Establish program management structure, issue, status reporting process, protocols

• At least 2+ years of direct, relevant experience leading program teams in a matrixed environment along with project management experience in a software or technology field

• Strong experience with Business Heads Up/Business Requirements Documentation - BRD/PDD

• Ability to lead, take action and provide goal-oriented direction in the face of ambiguity

• Strong analytical capability and problem solving skills with attention to detail

• Experience with User Acceptance Testing (UAT)Must have a passion for process re-engineering — driving predictability while enabling innovation

• Experience with structured meeting management practices

• Ability to approach improvement opportunities with flexibility and willingness to seek multiple solution

• Working knowledge of client tools CRM tools, GSX, SAP, GCRM etc, is a plus

• PMI / PMP certification (nice to have)

• SAP knowledge (nice to have)

• Someone who is flexible, and can respond quickly, enthusiastically and energetically respond to changs.

• Strong problem solving and negotiation sills and passion for improving on systems and tools.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the clo

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Program Manager

The Program Manager plays a critical part in CloudGo’s professional services, by managing our project management office (PMO) and the governance and oversight of the program of work we have on to ensure successful delivery of projects for both CloudGo and our customers and ensure an upward trajectory of success and growth. As the lead of the PMO this role is responsible for ensuring that we have the necessary processes and ways of work in place to meet the strategies and goals of CloudGo. This role will also lead and manage the project managers ensuring individual growth and development, and as we grow and mature ensure the project management team is structurally set up for success.

You will have a passion for overseeing and delivering successful projects and implementations that give a high level of customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, creating high performing teams, managing risk, and overseeing the delivery of exceptional projects to multiple customers while ensuring individual project budgets are well managed. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for the oversight and governance of all projects being delivered including overseeing budget and risk management.

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall governance deliverables agreeing and applying contractual terms of projects with the project managers

· Understands and engages expertise of others alongside own

· Leading and managing the Project Management team providing mentoring and support to the Project Managers including performance and salary reviews, interviewing and hiring of new staff etc

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Managing projects individually or collaboratively with a project manager where required

· Accountable for projects to be delivering successful outcomes, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Excellent ability to influence key decision makers while also being the voice of the customer

· Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.

· Understand the progress and status of each project through regular communications and provide regular internal reporting and feedback

· Manage any escalations from Project Managers

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrate the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Operates competently in all areas of program and projject management and delivery

· Manages ‘high risk’ projects

· Through governance and working with the project managers, Identifies, quantifies and manages issues impacting on delivery of projects

· Collaborate with sales, resourcing and project development teams

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform and other training platforms

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Excellent ability to engage effectively with all levels of customer and internal teams

· Have excellent communication and writing skills, and a great team attitude.

· Love optimisation and continuous improvement, be a problem solver, curious to understand the why

· Detail oriented

· Be empathetic, collaborative and have technical aptitude

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Present ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· 10+ years experience and evidence showing skills and ability in program management

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

· Training in Building Relationships, Influencing and Negotiation

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Senior Project Manager / Scrum Master in Singapore (cloudgoservices.com)

Gradiant is a global solutions provider and developer of cleantech water projects with a concentrated focus on industrial water solutions, water reuse, waste minimization, Minimum Liquid Discharge (MLD), Zero Liquid Discharge (ZLD), and resource recovery of precious metals and minerals. Our workforce, exceeding 1200 dedicated global employees, operates under the umbrella of Gradiant Corporation, based in USA, and regional headquarters, Gradiant International Holdings, located in Singapore, alongside 23 offices spanning across sixteen countries. We take pride in our Global R&D Innovation Centre based in Singapore, which stands at the forefront of technological and environmental advancements.

Job scope:

· Engineering and design execution for water and wastewater treatment projects globally.

· Working as a Project Engineering Manager in the engineering department, the incumbent shall primarily work directly on performing engineering functions related to the project business under the direction of the Head of Engineering.

· Assist in the growth and development of engineering talent within the Engineering team by providing guidance to other engineering staff and contributing to regular, frequent knowledge sharing sessions.

· Ensure that engineering is completed accurately within schedule and budge

· Support the Engineering Manager in establishing, maintaining and applying procedures and protocols that will enhance the quality, efficiency and repeatability of engineering activities throughout the department

· Carry out value engineering assessments of all projects under the incumbent's control. Conduct technical analyses and feasibility studies and provide expert advice on process optimization and technology selection.

· Receive the basic process design from the proposals / sales team.

· Prepare / develop / supervise P&IDs, basic Engineering / design, detailed Engineering / design based on customer requirements

· Confirm compliance with customer specifications for equipment and material types.

· Prepare / supervise equipment/piping sizing calculation, equipment datasheets (valve lists/datasheet, equipment list/datasheets, piping schedule etc.), control descriptions/ valve sequence charts and operating manuals

· Carry out technical review of quotations for compliance with requirements

· Review fabrication drawings from external fabricators to ensure compliance with requirements.

· Collaborate with PMs, QA/QC, skid Fabricators and Construction Manager

· Oversee preparation of general arrangement drawings, piping detail drawings, skid arrangement drawings, Module arrangement drawings etc.

· Liaise with clients and customers on technical aspects, making justifications as necessary for design direction Participate in internal and external design reviews

· Coordinate / interface with various discipline

· Support during commissioning for the assigned projects and Manage Warranty Claims technical perspective.

· Ensure adherence to health, safety, and environmental policies and regulations throughout the project lifecycle.

Position requirement:

1. FORMAL EDUCATION:

· Bachelor’s degree/Post Graduate Diploma/Professional Degree in Engineering (Mechanical, Chemical or Environmental)

2. KNOWLEDGE & EXPERIENCE:

· Minimum 15 years’ experience in water or Process industry.

· Minimum 10 years’ experience in managing cross-functional engineering teams

· Proficiency in computer skills like MS Office software, AutoCAD, 3D models.

· Detail design of complex/ skid-based /module-based treatment / stick built systems/plants.

· Familiar with API, ASME, AWS, NACE and AWWA codes

· Excellent communication and interpersonal skills, with the ability to work effectively in a team environment and interact with all levels of management.

· Ability to travel as required for project needs.

· Experience working in a multicultural environment and in an international business.

3. TECHNICAL/SKILL REQUIREMENTS:

· Familiarity with various water treatment methods, technologies, and equipment.

· Knowledge of the design and engineering principles specific to water treatment facilities.

· Knowledge of the legal and regulatory framework related to water treatment, environmental standards,

Senior Program Manager (PMP/ HMLV)

Responsibilities:

• Monitor project activities to ensure effective communication, facilitating timely and budget-compliant project completion.
• Collaborate with cross-functional departments to meet commitments, achieve customer-focused scorecards, and fulfill all inventory and loading goals.
• Establish strategic relationships with customers and provide leadership to enhance delivery and customer support.
• Review customer demand forecasts and conduct risk assessments comparing actual and budgeted figures.
• Chair steering committee meetings with key customers for business and operational reviews and escalations.
• Develop plans to create touchpoints for customer interaction to pursue new business opportunities.
• Oversee and manage new product launches with support from specialized functional teams.
• Design work systems and processes that enhance productivity and initiate continuous improvement projects.
• Select, develop, and evaluate personnel to ensure efficient operational performance.
• Participate in company-wide Continuous Improvement programs to reduce waste, costs, errors, and improve productivity.

Requirements:

• Bachelor’s degree in Business Administration or Engineering.
• Min 10 years of program management and planning experience in the semiconductor industry (HMLV - High Mix, Low Volume).
• Excellent influencing skills to gain executive alignment and mobilize resources for successful project delivery.
• Demonstrated ability to take ownership and consistently deliver results in a fast-paced, dynamic environment.
• Familiarity with MRP, Oracle, and Agile systems.
• Project Management Professional (PMP) certification is a plus.

Interested applicants please submit your resume to [email protected]

Industry: Electrical Engineering
Location: Central, East
Working Hours: Monday - Friday
Good Remuneration Package

Job Responsibilities:

• Provide pre and post sales technical solution for inverters/ drives
• Site troubleshooting and lv drive commissioning
• Organize in-house trainings for sales and marketing team
• Provide technical trainings/ seminars at consultants/ end-user’s premises
• Assist sales team in regional distribution network expansion
• Able to compose bill of materials based on tender specifications
• Provide customer support by responding well to customer technical questions and understanding customer technical requirements to propose optimal solutions to strengthen customer relationship and trust
• Conduct market studies and feedback
• Prepare technical manual/ articles
• Creation of technical database
• Prompt response to end-users/ distributors technical enquiries
• Keep awareness of new product launch and acquire its technical knowledge

Requirements:

• Minimum Diploma/ Degree in Electrical or Mechatronics Engineering with minimum 5 years of relevant experience in handling low voltage electrical products such as drives/ motors/ PLC, preference in VFDs
• Willing to provide hands-on pre & post sales technical solutions to support sales team
• Strong site troubleshooting and application skill
• Project management skill is a plus
• Confident in conducting technical trainings and technical presentations to partners and customers
• Willing to provide hands-on pre & post sales technical solutions
• Sales attitude to support sales team
• Solution oriented mindset

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755

JOBID: QWVYX6W6

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Tech Delivery Manager

Job Requisition Number: JR45538

Job Level: > 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Key Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors

· Development Team

Technical Skills

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W (EA: 94C3609/ R1219669)

Job description:

• Managing pneumatic system portfolios & dealing with technical specification and definition of industrial systems, products and solutions including system and product design
• Providing engineering solutions & handling technical & products issues
• Leading design team to come up with better system design and ensuring design meet market needs
• Providing sales & project & design support
• Ensuring company profitability and aligning with global product strategy

Basic salary up to $8000

5 days work week

Multinational corporation

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Intellimaticz Pte Ltd

Role: Application Tech Delivery Manager

Job Requisition Number: JR45538

Job Level: > 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Key Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors

· Development Team

Technical Skills

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Position description:

As a Data Analytics Manager (Finance and Equities), you will play a pivotal role within our data team, collaborating closely with product, strategy, finance and engineering teams. Your primary goal will be to maintain our finance and equities business data pipelines, derive actionable insights from extensive datasets, influencing strategic decisions and driving equities growth. You will lead key projects, lead junior data scientists, and ensure data-driven approaches are integrated into business processes.

What you will be doing:

• Manage product, strategy, finance, engineering stakeholders to drive large-scale, complex data analysis projects from conception to execution, ensuring alignment with business objectives
• Understand how our equities investment products work and is able to present to senior management business related analysis to improve the adoption and volume of our equities products
• Work with our finance team to build required pipelines that ensure monthly financial reporting needs are met
• Work with our Financial Analysis and Planning team on revenue / cost items in order to improve our unit economics of products
• Work with strategy team and the product managers to identify the key metrics we should track for our equities business and build data pipelines, frameworks and dashboards to track and improve these metrics
• Explore our large data sets to improve our understanding of how our customers engage in Pluang in order to improve our equities business
• Take charge of the monthly equities insight meeting to inform senior management of equities business performance and insights to improve the business
• Simulate impact of business decisions on promotions, pricing strategy and new products together with the strategy team to inform go or no go decisions
• Drive actions to improve our equities business with product, marketing and CRM teams based on insights from the analysis
• Design and evaluate experiments in our equities business using statistical methods
• Monitor data processes, providing the support that teams rely on to make decisions.
• Effectively communicate your work with senior management, team leads and cross-functional stakeholders on a regular basis
• Lead a team of 1-3 junior data scientists in solving our finance / equities related problems and guide their career development
• Manage the data work streams under the finance and equities umbrella

What you need to be successful for this role:

• BS in a Computer Science, Math, Statistics, Economics, Engineering, Physics or a related field within 7+ years of experience.
• Strong SQL skills. You will need to write custom queries to pull data to support your assumption and hypothesis.
• Experience with data visualization tools (Preference for Looker Data Studio).
• Experience with scripting and data analysis using Python.
• Solid understanding of statistical analysis.
• Strong sense of ownership and accountability, with good attention to detail.
• Good interpersonal skills and ability to work well in an international team environment.
• Ability to be agile and flexible in adapting in a dynamic environment.
• Interest in the investment, financial sector or web3/cryptocurrency is a plus.
• Familiarity with BigQuery and GCP would be an advantage.
• Prior experience working with / reading financial statements would be preferred
• Strong problem-solving skills with an emphasis on product effectiveness

Position Overview:

We are looking for a highly motivated, results-driven, and entrepreneurial individual with a passion for innovation, to lead and grow the Singapore Chapter of our Global Startup Acceleration Program. This setup comprises of presence in Paris, Montreal and Singapore, running a common program worldwide.

This individual will be responsible for managing day-to-day operations of the program for the Asian region, driving the success of the program and of participating startups, and fostering strong relationships with mentors, investors, and partners.

As the Program Manager, you will play a key role in shaping the future of our accelerator program, coordinating and collaborating with the Chapter Managers in the other sites, to derive measurable impact to the Group's business and operations.

Responsibilities:

1. Program Management, operation and reporting

• Oversee the end-to-end management of the accelerator program in the region, ensuring alignment with the program in Paris and Montreal
• Manage the program’s operational processes, including application cycles, cohort selection, and participant evaluation
• Deliver excellent accelerator experience to founders, mentors, partners and all stakeholders
• Measure and track progress of startups, ensuring achievement of program milestones
• Develop and maintain dashboards and reporting system to track progress and success of startups within the program
• Prepare regular progress reports and presentation for senior leadership, stakeholders and investors

2. Mentorship & Network Development

• Cultivate and maintain relationships with a diverse network of mentors who can provide valuable guidance and support to startups
• Work closely with startups to understand their needs and provide tailored support, or to match with appropriate mentors
• Organise and manage mentor-mentee interactions, ensuring a high level of engagement and value for both parties
• Coordinate and facilitate workshops, mentorship sessions and networking events for cohort participants

3. Partnership and Business Development

• Identify and build relationships with strategic partners, including potential investors, corporate partners and service providers
• Collaborate with external organisations, industry associations, customers and thought leaders to enhance the program's offerings and reach
• Support startups in activities for raising capital

4. Startup support and advisory

• Identify challenges faced by startups and proactively offer solutions or connect them with appropriate resources
• Regularly assess the performance and growth of startups, providing feedback and recommendations for improvement

Requirements:

• Bachelor’s degree in Business, Entrepreneurship, or a related field (Master’s or MBA is a plus)
• 5+ years of experience in startup ecosystems, venture capital, business development, or management consulting
• Proven experience managing or supporting accelerator programs, incubators, or early-stage ventures
• Strong understanding of startup challenges, fundraising processes, business operations, and scaling strategies
• Exceptional communication and interpersonal skills, with the ability to build relationships with diverse stakeholders (startups, investors, mentors, etc.)
• Ability to think strategically and execute tactically in a fast-paced, high-pressure environment
• Strong organisational and project management skills, with the ability to handle multiple projects simultaneously

Preferred Skills:

• Knowledge of aerospace, defence and security industries
• Experience working with startups in a hands-on role
• Familiarity with startup tools, pitch decks, financial modeling, and fundraising platforms
• Fluency in the Korean language is an advantage because the business is engaging with the Korean startup ecosystem

Key responsibilities:

• Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.
• Responsible for the understanding and contributing to the technical solution from design through to code level.
• Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.
• Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.
• Manage the application setup and deployment components.
• Manage development issues and escalations.
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage budget coming from different projects.
• Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Ensure project documentation is done up in accordance to bank standards
• Upkeep of system to ensure compliant of payment associations’ mandates

Key skills/domain required:

• Mainframe
• COBOL
• CICS-COBOL
• Credit Card Knowledge preferably Cardlink
• Managing Skills

Responsibilities

• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation.
• Responsible as Senior Fire Safety Manager (SFSM) under CERT team setup/committee.
• Represent clients on Contractors management and to ensure Contractors’ safety compliance/maintenance and upgrading activities of all fire protection systems including power shutdown.
• General SFSM duties and inspection of fire protection & safety systems.
• To liaise and coordinate with MOM & SCDF on all matters pertaining to fire & safety and its requirements.
• Ensure that the fire & safety and protection systems are maintained to the standards that meet the local statutory requirements.
• Organize and conduct fire evacuation drills, tabletop exercises and fire & safety training.
• Prepare, formulate, and implement Fire Emergency Plan (FEP), Emergency Response Plan (ERP), Arson Prevention Plan (APP), In-place Protection Plan (IPP) and Tremor Emergency Plan (TEP).
• Organize campaigns, training courses, competitions, contests, and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment and carry out such other duties as may require.
• Co-ordinate critical out-of-hours issue & participate as a key team member in responses to emergency situations.
• Liaison closely with the client on-site representatives to address problems and/or enhance working environment
• performance.
• Work collaboratively with facilities team colleagues both within the client location & in the wider company network.
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation.

Requirements

• A Diploma in Engineering related
• Relevant Experience in Fire Safety
• At least 3 years of relevant experience

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Software Engineer (Full Stack)

We develop and deliver innovative products and services that save and improve lives.

We are hiring a Software Engineer for application development projects. You will write clean and readable code and deliver features with and without supervision. You will understand and contribute to application architecture and will have knowledge of various design patters. You will have knowledge of software testing practices. You will have the opportunity to learn about the healthcare industry and grow your technical and person skills.

Your responsibilities will include:

• Write and review code
• Understand relevant business domain and analyze application requirements
• Take part in overall application architecture and design
• Design and develop integrations with other applications
• Create unit tests

Qualifications:

• Minimum 2 years of software development skills – good full stack JavaScript/TypeScript, React, HTML, CSS, REST API, HTTP, SQL and databases, nice to have other experience with another programming language (Python, PowerApps, Java)
• Ability to learn fast and tackle loosely defined problems
• Familiarity with modern product development practices (agile, scrum, test driven development, UX, design thinking)
• Familiarity with cloud computing and AWS
• Familiarity with DevOps practices (git, infrastructure as code, continuous integration & continuous delivery, observability)