Total 219 customer service manager job vacancies in Information Technology category in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Job Responsibilities:

1. Produce and manage technical documents, including writing technical cases, monthly technical reports, updating PDI technical files, and managing inventory vehicle technical documents.
2. Manage market technical operations, including managing and improving service provider technical managers, internal training management, regular assessment management, technical capability evaluation and improvement, market survey analysis, localization promotion, and the implementation of company technical management regulations.
3. Provide claims support, including promoting technical determination of fault responsibility and pre-review of claim forms.
4. Follow up on technical projects, including managing and supporting technical projects and promoting market-oriented projects.
5. Manage quality, including collecting and organizing market issues and following up on difficult problems with relevant departments at headquarters.

Recruitment Requirements:

• Minimum Degree in relevant field such as Electrical Engineer..
• At least 3 years of experience in vehicle maintenance or and after-sales technical management.
• Strong interpersonal communication and coordination skills.
• Preferable with class 3 driving licece.
• Proficiency in English or Chinese in order to liaise with HQ colleague from China.

The role will consist of a technical component, with a focus on material testing as well as designing new packaging systems. You will perform various types of testing for medical packaging materials and sterile barrier systems (packaging for sterile medical devices). You will design and create prototypes to support new sales growth and customer retention and assist external as well as internal customers with technical projects/package testing and consulting. You will own and manage smooth operation of a technical development center under the supervision of a senior engineer.

Primary Responsibilities

• Perform various types of physical, mechanical, analytical and integrity testing for medical device packaging materials and packaging systems

• Ensure that testing and lab procedures are performed safely. Ensure personal safety and routinely evaluate equipment for potential safety risks

• Design and create package prototypes using 2d and 3d software based on requests / inputs received from sales team. Maintain and control proper inventory of packaging materials, test material and test equipment accessories

• Maintenance of Lab equipment - Write/update work instructions, procedures, calibration instructions and test methods as required

• Liaise and collaborate with the technical team members at other global sites on technical topics and lab related activities

• Liaise and collaborate with external test labs, sterilization partners and contract manufacturing facilities, as required

• Communicate effectively with other Oliver employees both locally and globally

• Identify gaps and constantly strive to update technical capabilities of the Technical Development Center

• Provide expertise in material selection and package design of sterile barrier systems in order to support new sales growth and customer retention

• Occasionally, travel within APAC region to support our customers in the field including trial runs, troubleshooting customer processes and technical sales activities

• Actively support customer’s technical teams on new product introductions and validations

• Support the QA department with technical assessment of CAPA investigations

• Support product change notifications for customers

• Work closely within the Technical team to develop viable packaging solutions

• Qualify/Test new materials as per ISO 11607 – Ensure capability levels through thoughtful analysis and rigorous testing

• Design new products that can deliver Six Sigma process capability levels. Support/Improve existing product portfolio

• Other duties that assigned

Basic Qualifications

• B.S in Packaging engineering, chemical or mechanical engineering preferred. Candidates with a

graduate diploma in a similar engineering discipline may also apply

• 3-5yrs experience in medical device packaging

• 2d and 3d CAD knowledge / experience desired (AutoCAD 2d and Solidworks 3d preferred)

• Ability to stand and perform physical testing required.

• Strong listening ability and patience

• Ability to adapt to different working styles and cultures

• Positive attitude, ability to work under pressure and people oriented

• Strong written and verbal communication skills. Works well with people across the organization

Preferred Qualifications

Interpersonal Skills:

• Comfortable speaking before an audience

• Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and working and interacting in a group or team

• Ability to read, analyze and interpret data/documents/safety rules or manuals/operating instructions or procedures/maintenance

• Ability to write in a clear and concise manner

• Ability to speak effectively, present information, responds to questions in a clear and concise manner.

Technical Skills:

• MS Office, particularly Word, Excel, PowerPoint and Outlook, Essential Functions

• Knowledge of 2d and 3d CAD knowledge / experience desired (AutoCAD 2d and Solidworks 3d)

Other Skills:

• The ability to predictably and regularly attend work and to be punctual

• The ability to read and understand documents and drawings

• The ability to work cooperatively with others

• The ability to deal politely and professionally with customers and/or coworkers

Special Requirements

Ability to travel 5-10% of the time internationally

Occasional evening / weekend work might be required (e.g. night calls with USA/EU)

The role will be part of the Singapore Aerospace Programme (SAP) team to manage research projects performed by A*STAR Research Entities for industry partners, manage programme activities and handle industry engagement activites.

Key responsibilities include:

Programme management

• Assist in the planning and execution of new project launches including the call for problem statements, workshops and proposal/technical reviews
• Monitor on-going projects through regular review meetings with research teams to ensure budget and deliverables are met
• Manage report submissions and variation requests
• Assist in the planning and execution of 6-monthly Programme Management Committee (PMC) meetings
• Work with teammates to ensure the smooth operations of the programme
• Support other office functions, e.g. hosting industry events

Stakeholder engagement and development

• Participate in meetings with SAP consortium members, industry stakeholders and public agencies
• Assist in the planning and execution of Singapore Airshow exhibition and hosting of Singapore Aerospace Technology Leadership Forum
• Facilitate the conceptualization and development of follow-on research initiatives beyond SAP
• Work with inter-division or inter-agency teams to drive aerospace industry development, develop industry transformation maps and aerospace roadmaps
• Coordinate industry engagement activities such as company visits to A*STAR and Airshow meetings and manage follow-up actions
• Nurture industry accounts to deepen research activities with A*STAR
• Engage Institutes of Higher Learning (IHLs) to jointly develop research ecosystem aerospace capabilities

Job Requirements

• Bachelor of Engineering, preferably in the field of aerospace or aeronautical
• 8 years of relevant experience, preferably in aerospace MRO or R&D and/or project management roles
• Strong communication skills
• Strong interpersonal skills
• Strong planning and analytical skills
• Result-oriented, resourceful and attentive to details
• Familiarity with the Singapore research ecosystem and grant call process will be an advantage

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

AWARE is seeking a compassionate and dedicated individual to join us as a Programme Manager to lead our Case Management team. Our service involves working with clients to access justice via exploration of options, navigating systemic barriers and advocacy work. We are looking for an experienced practitioner with social work and/or counselling cum managerial experience in the social service sector or related setting.

Join us if you have a strong understanding of gender-based violence, women's rights issues, as well as a strong commitment to the values of AWARE’s gender- and trauma-informed practices.

Position: Programme Manager (Case Management) -E3

Department: CARE

Salary Range: $4520 to $5400

Term: 1 Jan 2025 to 31 Dec 2026

Responsibilities

• Provide leadership in strategic work targeting systemic change - both in internal work, and/or to respond to the changing landscape of Singapore’s social service provision
• Lead and manage the team to deliver timely and quality service in case management, befriending and case advocacy work
• Oversee and manage the budget, planning, development, monitoring and evaluation of the programme
• Lead team capacity building via clinical and administrative supervision and training
• Engage in staff recruitment, onboarding and training
• Provide casework, including crisis intervention to meet overall needs of survivors of gender based violence, including their significant others, when needed.
• Liaise with authorities like the criminal justice system, police, hospitals and other social service community partners to increase service access for survivors
• Promote case management and CARE services through knowledge exchange and collaboration with community partners
• Work closely within the CARE team, with external consultants, across departments and the Executive Director
• Collaboratively design and conduct Sexual Violence related groupworks
• Conduct related training to volunteers, staff and community partners for capacity building
• Any other necessary tasks as required by the Head of Department, based on capacity

Qualifications and Work Experience

• Recognized Masters degree in social work, psychology or counselling
• Minimum 5-8 years in case management or a related field, with at least 2 years in a managerial and/or supervisory role in a social service organisation or related
• In-depth knowledge of case management principles, practices and procedures, with skills in training and capacity building in these areas
• Familiarity with relevant local legal, regulatory and industry practices and guidelines that affect case management services
• Experience in managing daily operation, programme development, implementation and evaluation
• Experience in strategy planning, work planning and managing people and financial resources effectively
• Experience in gender violence and trauma work (preferred)
• Experience in advocacy work (preferred)
• Experience in conducting group work (preferred)

Skills

• Professionalism, leadership, clinical and people management skills are essential
• Strong interpersonal and communication skills (both verbal and written-second language such as Chinese, Malay or Tamil preferable)
• Ability to maintain professional boundaries
• Ability to handle sensitive information with discretion and confidentiality
• Strong organizational and time management skills
• Proficiency in Google Workspace (Google Docs, Sheet, Slides, Drive) or similar Office Suites, and relevant database systems
• Ability to lead independently and also has strong teamwork ethos
• Ability to work with a multidisciplinary team
• Flexibility and adaptability to handle a fast-paced environment, work under pressure and manage competing demands
• Excellent case recording and record-keeping skills
• Ability to interpret and analyse both quantitative and qualitative data and produce reports
• Advocacy lens (preferred)
• Group work skills (preferred)
• Knowledge and skills in gender violence and trauma work (preferred)

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Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

· Responsible for assigned functional area of the Enterprise Resource Planning (ERP) application

· Participate in developing internal processes for application management

· Manage support process for assigned functional area of the ERP application

o Provide user support

o Manage issue logs

o Work with vendors to ensure that deliveries are done in a timely manner and to expected quality

o Test vendor deliveries and internal deliveries

· Lead or participate in implementation efforts

o Provide solutions for requested application changes

o Ensure that initiated application changes are well coordinated and planned before implementation

o Develop documentation to describe application changes, application processes and application functions

· Provide application training to super users, other Application Process Managers (APMs) and other applicable roles

· Ensure optimization and alignment of application processes and application use

o Promote correct, consistent and optimal use of application and basic data

o Initiate changes to improve application use, with the objective to improve processes, data quality and routines

o Follow up to ensure application processes are aligned across locations and companies

· Keep up to date with new features and functions within the ERP solution and closely related applications

· Ensure a good understanding of the overall ERP solution and how it interacts with/impacts the assigned functional area(s) and other areas of the business

Job Summary :

We are seeking a highly skilled Developer for the role of Project Manager - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development .

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Role Purpose

The Program Manager will spearhead key Data Quality initiatives, including customer-facing reports and training programs, ensuring seamless management from concept to execution. This role is pivotal in delivering actionable insights through high-quality reporting and driving knowledge sharing across teams via tailored training initiatives. By working closely with internal stakeholders and customers, the Program Manager will ensure that all deliverables align with Data Quality strategic goals, and contribute to long-term organizational success.

Roles & Responsibilities

• Drive sessions with senior stakeholders from diverse business teams and geographical locations to understand and break down business problems, bringing an understanding of technology, analytics methods, and operating model approaches.
• Shape vision of the final program, decompose its roadmap into manageable project/stages, write a program proposal to secure stakeholders endorsement, project funding, and resources. Responsible for program budget.
• Drive change management activities along with steering committees and Data Quality Council to achieve excellent use of data to drive decision-making and resolution of key issues.
• Lead end-to-end project management: Oversee projects from requirements definition through deployment, including developing schedules, defining scopes, estimating budgets, and creating implementation plans with risk mitigation strategies.
• Manage communications from multiple project managers to make program status visible to all stakeholders.
• Drive continuous improvements in fundamental product features to achieve excellent use of data, including user community engagement and feedback loop.
• Develop and maintain strong relationships with external resources, including third-party vendors and researchers, to enhance project outcomes.
• Engage with the Data Quality Council and the Country Cross-Functional Data Quality teams to secure sponsorship, gain buy-in, seek guidance, and foster collaboration.
• Convince others to accept new concepts, practices, and approaches.
• Understand customers' and key stakeholders' interests and concerns.
• Provide knowledge transfers, and technical guidance to RO/CO cross-functional teams

Requirements

• Bachelor’s Degree, and Master’s Degree in Supply Chain / Logistics / Business Administration, preferred.
• Education and/or certification in LEAN/First Choice Bronze, Six Sigma, preferred.
• 5-10 years of experience in Industrial Engineering/Solutions Design/Consulting.
• 5+ years of progressive experience in at least one of the following: Project management and implementation, operations management, or organization design and implementation, required.
• Experience in regional or global roles preferred.

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Technical Project Manager experienced in multidisciplinary product development (ME, EE, FW) within medical, automotive, or consumer electronics sectors who specializes in managing Accessory projects, coordinating with R&D, and ensuring NPI success with stakeholders and PLM compliance.

What you will do

Project Management:

• Project manager experience managing multidisciplinary functions (ME, EE, FW etc) to develop complete product in product development sector (medical, automotive, consumer electronics)
• To manage Accessory development projects with external suppliers (ODM/ OEM/ JDM development model) as a Project Manager role and work closely with R&D cross-functional team as well as support functions such as Marketing, Regulatory, SCM, Quality, Logistics, Procurement, Production teams.
• To monitor closely project schedule, cost and quality of each assigned projects to achieve on-time delivery of product with good quality and within approved budget
• Ensure regular project status reporting to stakeholders and senior management, while strictly adhering to the PLM process for product development execution.

New Product Introduction:

• Lead new production introduction for Accessory products, collaborating with R&D and cross-functional teams (Logistics, Quality, Procurement, external suppliers).
• Coordinate new product introduction and transfer planning for Accessory products, ensuring alignment with pilot runs and ramp-up activities across manufacturing sites; collaborate closely with Logistics and Procurement for initial 3-month material planning post-launch.

What you bring

• Bachelor's Degree in Engineering (Mechanical/ Electrical Electronics) or related fields
• 5 to 10 years of relevant experience in technical project management (ODM/ OEM/ JDM development model) within the product development sector (medical, automotive, consumer electronics)
• Willingness to travel 30-45% to manufacturing sites in Southeast Asia (SEA)

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,600 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Position Summary / Project Description

This role is responsible for developing the overall strategy and implementation of the National Health IT Master Plan (HITMAP) in Singapore. We are looking for experienced Programme Manager to plan and deliver Healthcare Analytics programmes. The Programme Manager will be responsible for all components of programme including strategizing, planning and implementation.

Role and Responsibilities

He/she will also work with the delivery teams comprising project managers, change management specialists, business analysts and clinical subject matter experts to deliver the programme initiatives and projects.

· 1. Understand business needs and develop IT strategies and work-plan for a specific/group of business programmes in healthcare analytics domain.

· 2. Engage, influence, communicate and seek approval from programme sponsor(s) and stakeholders to support the programme strategies and plans.

· 3. Manage the programme scope, budget and schedule to deliver the desired programme outcomes.

· 4. Lead and drive the consultants and vendors in delivering the programme/project.

· 5. Oversee the implementation and delivery of the IT programme/projects in healthcare analytics domain.

· 6. Report timely on programme/project’s achievements, issues and progress.

· 7. Obtain endorsement of strategy and work-plan from programme sponsor with support from all stakeholders.

· 8. Lead and drive the programme and project teams (including consultants) towards successfully delivery of programme/projects.

9. On-time delivery of programme/projects.

· 10. Responsible to track and monitor programme and projects are delivered within approved budget.

11. Responsible to defined, monitored and achieved KPIs of programme and projects.

Requirements / Qualifications

· Minimum 10 years of working experience as a Programme Manager or Project Manager, preferably in healthcare IT industry or public services.

· Minimum 3 years of relevant experience in delivering end-to-end industry analytics solutions, from conceptualization to deployment, within the industry with either a consultancy or a technology company.

· Minimum Bachelor’s Degree in Informatics/Computer Studies/IT/Engineering or any other relevant fields.

· Demonstrated leadership capabilities in IT industry

· Proven problem analysis and problem solving skills.

· Good listening skills and an ability to ask questions and probe to uncover issues.

· Good interpersonal, communication and presentation skills

· Have a good understanding of business processes and needs in order to create value in a business context with business intelligence and insights.

· Good knowledge of various business/ enterprise/ clinical/ patient systems/applications and outputs within specific industry domains will be advantageous.

Participate in end-to-end projects for system implementation of Dectica KYC and system integration with other AML systems

Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan etc.

Must Have

• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 10 years of experience in system and software design and UI/UX design

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job description

As a Program Manager in the Regulatory PMO you will work with members of Regulatory Affairs and act as the central project manager in partnership with counsel, to coordinate how Google responds to inquiries and investigations by government and regulatory agencies worldwide. You will also partner with teams across Google and Alphabet’s Legal, Public Policy, Finance and product areas to support the handling of some of the most important issues for the company today.

Qualifications

Job responsibilities

• Partnering with legal counsel, product teams and other cross-functional stakeholders to drive tasks, share information and implement project management principles upon most matters (including litigation, internal investigations and regulatory requests).
• Identify opportunities for process improvement initiatives and knowledge management projects and, where appropriate, helping develop and socializing practices.
• Identify bottlenecks and fielding escalations to stakeholders, and assisting with providing internal recommendations.
• Facilitating global, cross-functional working groups and influencing a broad range of stakeholders including executives.
• Facilitating critical decision making while also managing timelines.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.

Preferred qualifications

• Experience supporting litigation, trials or responding to regulatory inquiries.
• Experience in managing matters and cases, effectively handling multiple stakeholders under deadlines, such as trial or hearing preparation.
• Ability to make connections across teams and issues, excellent business judgment and thinking skills.
• Ability to navigate ambiguity and manage through influence, while handling multiple timelines and projects.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field with at least 5 years of relevant experience.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• Bachelor or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Ph.D/Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Review and understand Google network architecture standards, partner cross-functionally to ensure all designs and implementations balance the requirements, and future generations of networking technology.
• Evaluate alternatives and develop cost estimates for project-specific feasibility studies, create standards and templates to streamline build processes.
• Create design drawings and documents for network infrastructure and optical cabling for both ISP and OSP.
• Communicate with partners to collect drivers and deadlines for delivering network capacity.
• Travel approximately 25% of the time to Google’s Data Centers around the globe.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• 5 years of experience designing, constructing, or managing infrastructure projects.
• Experience creating infrastructure designs (e.g., telecom, electrical, mechanical), drawing sets for builds, and remodels of data center networking spaces.

Preferred qualifications

• Certified as a Registered Communications Distribution Designer (RCDD) or Project Management Professional (PMP).
• Experience in building construction management and working on evaluating data center telecom infrastructure and design of associated infrastructure.
• Experience in professional, registered, or chartered engineer designation.
• Experience in project and change management.
• Experience creating fiber routing diagrams and building path records, capacity augment projects, and generating capacity plans and migrations based on the data.
• Excellent data-driven analytical approach to solving challenges.

Organizational Background:

The Wildlife Conservation Society (WCS) is a US non-profit, tax-exempt, private organization established in 1895 that saves wildlife and wild places by understanding critical issues, crafting science-based solutions, and taking conservation actions that benefit nature and humanity. With more than a century of experience, long-term commitments in dozens of landscapes, field presence in 56 nations, and experience of helping establish over 150 protected areas across the globe, WCS has amassed the biological knowledge, cultural understanding and partnerships to ensure that vibrant, wild places and wildlife thrive alongside local communities. Working with local communities and organizations, that knowledge is applied to address species, habitat and ecosystem management issues critical to improving the quality of life of poor rural people whose livelihoods depend on the direct utilization of natural resources.

Program Summary:

The Southeast Asia-Pacific (SEAP) Regioncomprises six country programs: Indonesia, Malaysia, Philippines, Solomon Islands, Papua New Guinea, and Fiji, reporting to a regional management and fundraising office in Singapore. This has recently been created as a new ‘super-region’, following the merger of two former regions of Southeast Asian Archipelago and Melanesia. The new region now encompasses the Coral Triangle; a global centre for marine biodiversity with extraordinarily high integrity coastal reef ecosystems. The extensive Southeast Asia and Pacific Island archipelagos harbour outstanding species endemism in both their coastal and terrestrial realms, combined with vast marine jurisdictions. Across the Pacific Islands in particular, the region also encompasses a remarkable interconnectedness between people, culture and nature that offers a uniquely participatory and inclusive approach to conservation.

Position Objectives:

The Wildlife Conservation Society (WCS) seeks a dynamic and motivated individual with excellent communication and organizational skills to support the regional management of WCS’s SEAP program. This is a rapidly evolving and growing program with a diverse and expanding portfolio of donors, partners and projects. The region presents a set of complex conservation challenges to biodiversity and their habitats and WCS field programs are addressing these through a number of initiatives including protected area management, community engagement, sustainable livelihoods, policy reform and sustainable financing.

Job Summary:

The Regional Program Manager (RPM) will directly support the SEAP Regional Director and work in close coordination with the Regional Business Manager and Grants Manager, and field program leadership. The primary objective of the RPM position is to ensure central coordination support to the regional and country programs in grant proposal, management and report development, donor compliance, knowledge management, implementation tracking and internal communications. The RPM will fulfill a key role in program management, managing workflows, and information management for the SEAP regional team and help ensure excellent coordination with the rest of WCS Global and Corporate to facilitate and support WCS's mission in the region.

Responsibilities:

Overall responsibilities:

• Provide effective coordination and operational support to the SEAP Regional Director and team (including Regional Business and Grants Managers and country program teams) to successfully manage a growing portfolio of grants, related processes and workflow for the region.

• Support the SEAP Regional Director and team in the building of collaborative relationships with central WCS Global staff (including in New York and Europe), particularly on grant management, fundraising and partnership management, communicating the interests and priorities of the regional program with the global program and partner departments.

• Supports strategic partnership-building with government, donors, and WCS stakeholders, in coordination with the Regional Director and Country Directors, as appropriate.

• Support project teams to prepare on-time grant reports, proposals, and communications with donors; review these materials to ensure adherence to quality guidelines and assist in tracking and ensuring timely implementation and deliverables for project grants.

• Work closely with the country teams to coordinate and support implementation of cross-cutting technical support to assist and build capacity of programs and staff.

• Identify and pursue agreed fund-raising opportunities to implement the objectives and activities agreed under the regional and country strategic plans.

• Assist the Regional Director with cross-regional strategic prioritization work: facilitating implementation of program priorities, strategy, and approaches: supporting project development and ensuring implementation is tracked and monitored.

Specific Tasks & Responsibilities

Strategic Leadership

• Support the SEAP Regional Director and team in building collaborative relationships as a focal point for SEAP programs with the wider WCS Global team

• Work with the SEAP Regional Director and the central Global Resources and Grants, Management & Compliance team to review and implement funding strategies to meet agreed funding objectives and targets, and ensure sound grant management and compliance.

• Communicating regional program priorities and interests to the global program and partner departments; ensuring coordination, management, and support to the region.

• Provide effective coordination and operational support to the SEAP Director and regional team to successfully manage a growing portfolio of grants, related processes, and workflows.

• Conduct research and analysis of suitable mix of conservation donors to increase understanding of the donor environment in the SEAP Region as well as long-term perspectives and preferences.

Program Development and Management

• Support field teams, as needed, with the development of funding project workplans

• Oversee a Monitoring, Evaluation, Adaptation and Learning (MEAL) approach to support program implementation

• Provide support to various WCS departments (HR, Safety and Security, etc.) to ensure alignment of and communication of policies and procedures across the region

• Assist HR teams in the development of Terms of References, contract review and with selection and onboarding of new staff to the program where needed

• Support Regional Business and Procurement Managers in the development and review of contracts where needed

Proposal Development, Reporting & Grants Management

• Under the guidance of the Regional Director, and in coordination with the Regional Business and Grants Managers and Country program teams, support proposal preparation and donor reporting.

• Work closely with the Regional Grants Manager to ensure the monitoring of grants for compliance with WCS’s policies and procedures as well as donor / government / external rules and regulations.

• Liaise with the Regional Business and Grants Managers in process mapping and assist with improvement of standard procedures and control of workflows.

• Under the guidance of the Regional Director, and in coordination with the Regional Business Manager, support and coordinate high level project monitoring and host regular meetings with Program, Project, Management, Evaluation, Adaptation and Learning (MEAL), and the Regional Management teams to ensure performance on individual grants is tracked effectively, risks and issues are flagged and corrective action taken as appropriate.

• Ensure knowledge management by maintaining good project documentation and archiving.

Qualifications and Requirements:

Requirements:

• A Bachelors or Master's degree in a related field (international relations, development, social or natural sciences or similar), or equivalent work experience.
• Minimum 8+ years professional experience.

· Proven successful grants management skills, ideally with EU, US and/or other bilateral donors, including proposal and report writing, but also workflow management and compliance.

• Ability to multi-task and deliver high quality outputs sometimes within short deadlines.
• Experience working, coordinating and collaborating with diverse stakeholders, including partner NGOs.

· Proven effective coordination skills, with excellent communication, organizational and interpersonal skills, with demonstrated success in working with diverse partners and within a large, dynamic and complex program to achieve common objectives.

• Excellent oral and written communication skills in English.
• Willingness to travel to sites across the region.
• Interest in conservation and committed to the mission of the Wildlife Conservation Society.

Preferred:

• Demonstrated experience working as an effective member of a multi-cultural team, with experience working in SEAP and across time-zones is a distinct advantage.
• Proficiency in a language, other than English, from a country within the region is an advantage

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.

The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.

Ranked top 20 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2024.

We are looking for a Manager for our Procurement team. The candidate should have good knowledge of public procurement policies and guidelines. The candidate will lead a small team to support stakeholders in all aspects of the end to end procurement cycle.

Job Responsibilities

• Review of documents prior to publication of quotation/tender (ITQ/ITT)
• Review and provide feedback on Quotation & Tender Evaluation Reports
• Review and approval of awards
• Assist and provide advice/guidance to stakeholders and leading team members to resolve matters with stakeholders
• Manage the tendering and quotation documents/processes to ensure compliance with procurement policies and guidelines
• Continuous review of policies and procedures in areas pertaining to procurement to ensure compliance with applicable regulations; and to roll out new guidelines/advisory
• Supervise, guide and motivate colleagues in the procurement team
• Conduct training sessions for Schools and Departments
• Involvement in procurement development projects to enhance procurement process efficacy
• Identify opportunities for process improvements
• Any other procurement related functions and initiatives

Job Requirements

• Minimum 5 years of experience in public procurement
• A resourceful team player who has demonstrated ability to work independently in a fast pace environment
• Possess good analytical and problem solving skills to address cross functional work issues
• Good verbal and written communication
• Proficiency in Microsoft Word, Excel and Powerpoint
• Hands on experience with procurement platform, GeBIZ, and Cumulus (Workday) system will be added advantage

Successful candidate will be offered a 2-year contract in the first instance.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About the Asian Institute of Digital Finance (AIDF)

The Asian Institute of Digital Finance (AIDF) is a university-level institute in the National University of Singapore (NUS), jointly founded by The Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and NUS. AIDF aspires to be a thought leader, a FinTech knowledge hub, and an experimental site for developing digital financial technologies as well as for nurturing current and future FinTech researchers and practitioners in Asia.

Job Description

The Senior Manager / Manager will be part of a dynamic team in AIDF and plays a key & important role in driving all business development, branding, marketing and outreach activities for our Executive Master programme. He/she will also collaborate & work closely and effectively with internal teams across marketing, outreach, recruitment, admissions and programme management, as well as external vendors/partners.

The scope includes but not limited to:

Business Development/Marketing:

• Plan and execute all marketing activities (including digital/online), content creation and marketing, email marketing and managing social media platforms.
• Develop and execute the overall content and social media strategy and ensure it aligns with the overall marketing objectives and managing the programme budget.
• Work with internal teams and external vendors & partners in promoting the Executive Master programme.
• Develop event timelines, schedules, and protocols, and provide on-site coordination and support during events as needed.

Programme Management:

• Working with a junior staff in the areas of student admissions, course registrations, curriculum, student candidature and graduation matters.

Qualifications

• Minimum Bachelor’s degree in a relevant discipline
• At least 5 years of working experience in business development, local/international marketing, events and programme management preferably in the Education industry.
• Knowledge of student related systems will be advantageous
• Proven track records in strategizing, managing, executing and reporting on marketing activities, campaigns and business development works
• Data-driven and highly analytical with excellent project and time management skills.
• Willingness to travel occasionally

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs.
• Solve technical issues revolving around network port capacity, physical cabling installation, network equipment capacity, project scheduling, and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties/vendors.
• Identify process and communications breakdowns, while developing and driving solutions to remedy the issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience managing large-scale and dynamic programs, with competing resource requirements and priorities

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• Data Center operational background and demonstrated excellence.
• Familiarity with data center, networking, or telecom operations
• Excellent analytical, quantitative and problem-solving skills coupled with strong presentation, negotiation and organizational skills.
• Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.).
• Co-location and Large Scale Data Center operational experience.