Total 278 customer service manager job vacancies in Information Technology category in Tanglin Road, Central Singapore

Upstream Data & AI Manager

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

· As an AI Strategy Practitioner, you will apply industry and AI expertise to build data and AI strategy, business case and roadmap to identify AI value opportunities across the business value chain.

· You will create a Data & AI platform and capabilities blueprint, target operating model including implications for larger talent strategy.

· You are expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions.

· Additionally, you are expected to provide solutions to problems that apply across multiple teams.

· Architect and implement infrastructure for large scale training and inference of Gen AI models

· Architect and implement infrastructure for large scale Gen AI application development and operations

· Optimize infrastructure for performance, cost, consumption, and scale

· Evaluate AI infrastructure options

· Advise on technology and vendor selection

· Architect and design operational controls for Gen AI platform and infrastructure

· Architect and implement observability solutions for Gen AI platform and infrastructure and associated control towers

Job Qualifications

· As an AI Strategy Practitioner, you will apply industry and AI expertise to build data and AI strategy, business case and roadmap to identify AI value opportunities across the business value chain.

· You will create a Data & AI platform and capabilities blueprint, target operating model including implications for larger talent strategy.

· You are expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions.

· Additionally, you are expected to provide solutions to problems that apply across multiple teams.

· Architect and implement infrastructure for large scale training and inference of Gen AI models

· Architect and implement infrastructure for large scale Gen AI application development and operations

· Optimize infrastructure for performance, cost, consumption, and scale

· Evaluate AI infrastructure options

· Advise on technology and vendor selection

· Architect and design operational controls for Gen AI platform and infrastructure

· Architect and implement observability solutions for Gen AI platform and infrastructure and associated control towers

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Primary Responsibilities:

Development and Maintenance:

• Develop, configure, and maintain IBM Content Navigator and IBM Case Manager solutions.

• Customize widgets and implement solutions using modern programming languages like Java and J2EE.

• Ensure effective deployment of artifacts across all environments.

• Solution Design and Development:

• Design and develop Enterprise Content Management (ECM) solutions using IBM Case Manager.

• Integrate FileNet applications with other interfacing systems.

• Work with RESTful services and J2EE standards to create custom Java components.

Architecture and Strategy:

• Engage with customers to design and architect tailored ECM solutions based on their business needs.

• Analyse complex data flows and define technical strategies accordingly.

• Work with large-scale enterprise IBM P8 Architectures, ensuring efficient installations and documentation of business requirements.

Troubleshooting and Support:

• Perform root cause analysis and resolve issues in applications and web servers.

• Ensure the reliability and performance of systems by proactively diagnosing and rectifying problems.

Web-Based UI Development:

• Leverage web standards and Dojo toolkit to design and develop web-based UI modules.

Requirements:

Technical Experience:

• Hands-on experience with at least 2–3 FileNet projects, with a minimum of 5 years of direct experience.

• Strong knowledge of ECM products, including designing and developing IBM Case Manager solutions.

• Experience with Java, J2EE, and integrating FileNet applications with other enterprise systems.

• Proficient in RESTful services and deployment practices.

Skills and Expertise:

• Strong understanding of FileNet architecture, including installation and customization.

• Good knowledge of troubleshooting techniques for applications and web servers.

• Familiarity with Web Standards and tools like Dojo for UI development.

CBRE is seeking to appoint a new Programme Manager to manage and control development and fit out

projects across multiple countries within APAC (exact countries and specific projects is to be

determined).

This person will work with the incumbent Client Account team and project delivery teams across the

region as appropriate to support pipeline and active projects from a central Account perspective. This

individual will provide on-going support for these project demands by attending/facilitating control

meetings, updating schedules and online tools and technologies, providing written analysis and tracking,

and communicating with all levels of the Project Management & Stakeholder teams to deliver consistently

excellent program management results.

Key roles and responsibilities of the Programme Manager include:

1. Be accountable for the delivery of multiple projects throughout the region to cost, quality and

program expectations, in accordance to both CBRE and Client KPI’s.

2. Support the Account team and local Project Managers on a day-to-day basis to ensure successful

delivery of projects.

3. Manage variable project management teams (both CBRE and non CBRE) and provide support

and client requirement advice to the cross functional professional teams across the region to

delivery project KPIs, and Account KPI’s.

4. Ensure that the delivery teams use and have full visibility of documents that help define the

project, including but not limited to: Account specific Playbook requirements, employer

requirements for multiple stakeholders, and account on-boarding requirements.

5. Assist in ensuring all parties understand the project goals prior to start of project and monitor

throughout project for compliance to standards and Playbook processes and reporting

requirements

6. Support the Account team and Client, as needed, to establish project scope and budget for the

active projects, including practical project timelines and budgets. And in a similar fashion,

work with Account team and client to forecast timelines and budgets for future pipeline

projects and requirements as part of a yearly Capital Planning cycle.

7. Assist in the development of Procurement Strategies, Project Briefing, Project Execution Plans

and other documentation which helps concisely define project scope, objectives, key

stakeholders, and other important areas necessary for project success.

8. Ensure that all internal stakeholders (AV, IT, Security, Food Services, FM and Digital Building

Strategy), end users, and external consultant partners, are involved in the design and project

delivery process and are managed and controlled

9. Ensure Project Managers are coordinated with all other Client Partner service lines (Transaction

and Facilities Management) and wider Consultant teams in the preparation, delivery and

hand-over of project work

10. Be accountable within the Account team in managing purchasing procedures for all consultants,

contractors, etc,. Liaise with Client Procurement & Legal team, as required, to negotiate and

prepare appropriate agreements for all parties necessary in the execution of the work, including

bid packages and contract documents. Provide tender recommendation reports and guidance to

the Client where required and review recommendations from vPjMs to make appropriate Client

recommendations on appointments.

11. Support the Client Account team in the sourcing, assessment and early preparedness of qualified

variable project management staff in line with project pipe-line work across the region

12. Onboard and support all consultant teams in order that they become fully familiar with Client

and CBRE playbooks process and standards.

13. Provide oversight of Project Closeout procedures to ensure full documentation for hand- over

and financial close of projects meets stipulated KPI’s

14. Assist in performing periodic spot-audits of Project Manager documentation on active projects

including, but not limited to, Project Monthly Reports & Cost Reports, Risk Registers, Change

Control & Variation Log, Value Creation Log, Sourcing Site documentation, filing of docs on Drive

etc

15. Work closely with local Project Managers to establish communication procedures and filing

systems for projects, and set up appropriate tracking of necessary approvals of all kinds

16. Support Account Project Coordinator as necessary to meet work-load deadlines and deliverables,

including but not limited to:

○ PR/POs (including updating the PO tracker)

○ Contracts administration and Procurement KPIs

○ Central Project reporting database

○ CBRE’s project management database, if required

○ Interaction with the Client Finance Team

○ Support around ensuring local Project Managers are fully cognizant of and operating the

financial tools

17. Assist in providing oversight of Project Managers to ensure project documentation is accurate,

coordinated and filed in accordance to agreed procedures

18. Ensure all invoices are reviewed for conformity with documentation requirements and the

completion status, and processed in a timely manner

19. Enhance value to the organisation through application of project management policies,

procedures, standard reports, coding structures, project metrics, project templates, etc

20. Contribute and adhere to Global reporting requirements for the CBRE Account as required

21. Ensure best practice is being implemented on projects from procurement, sustainability, cost

management and design engagement. Undertake improvement projects where required to

enhance the performance of the account and client satisfaction, e.g. related to innovation,

sustainability, reporting, procurement and/or other as identified.

22. Lead regular communications with Client on Key risks ensuring that risk registers are up to date

and mitigation plans are in place and agreed

23. Support Sub Regional Lead and wider Account on client related and project related initiatives to

drive continuous improvement of the Account.

Previous experience shall preferably include:

● Worked on regional corporate fit out projects for MNC clients, within APAC

● A strong understanding of construction environments, building services & critical systems

● Experience of working with a range of contract types and procurement methodologies, e.g.

Lump Sum, CM/Management Contracting, Design & Build etc

● Cost Control, construction/ project reporting, risk management and schedule/program

REQUIREMENTS

● Bachelor’s degree in Construction Management, Project Management, Architecture, Engineering,

Business or relevant equivalent

● At least five years plus project management experience, or any similar

● Must be detail-oriented, analytical and computer-literate with proven team management skills

● Knowledge and understanding of construction practices and techniques; contract laws, project

controls, and building support systems

● Proven record of providing excellent internal and external customer service

● Excellent interpersonal skills and problem-solving ability

● Strong verbal/written communication skills

● Traveling within APAC is required

The Opportunity 

Flywire is seeking a driven and motivated Technical Implementation Manager I to deliver value to our clients and partners through solutions integration and implementation. This role supports our Sales and Relationship Management teams to ensure seamless onboarding and client satisfaction. The ideal candidate will bring strong client management, project management, and technical consultation skills to a fast-paced, dynamic team.

• Support client acquisition efforts by delivering pre-sales presentations and documentation.

• Present and clearly articulate product functionality, features, and standardized solutions.

• Participate in discovery sessions to understand clients’ existing processes, pain points, and business objectives, and collaboratively define the best implementation approach.

• Serve as a technical subject matter expert, presenting integration options to clients and integration partners.

• Configure and test Flywire portals to meet client needs.

• Provide day-to-day support for partners or clients with ongoing integration requirements.

• Communicate progress and set clear expectations with internal and external stakeholders.

• Manage integration projects from pre-sales through go-live, including hands-on configuration and testing of Flywire solutions.

• Ensure all projects are delivered on time and within scope.

• Collaborate with internal Product and Development teams to define enhancements to existing Flywire solutions.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Program Operations Support
  • Manage pre-matriculation and daily operational matters for Postgraduate Professional Programs
  • Pre-matriculation duties include:
    • Collaborates closely with Recruitment and Admission teams on application timeline to ensure sufficient turnaround time for pre-term administrative works.
    • Gather pre-term administrative information from incoming students for logistics planning.
    • Prepare all pre-matriculation documents for communication to incoming students.
    • Plan and design orientation programme, including operational and logistical arrangements.
    • Co-ordinate with Registrar Office on online matriculation and ID verification.
    • Co-ordinate with relevant offices to arrange for presentation sessions, campus tours, etc. for Orientation
    • Prepare welcome pack.
    • Sources vendors who can provide the appropriate team building and leadership development programme suitable for students.
    • Executes all orientation activities, gathers feedback from students via an online platform, and evaluates external vendors.
  • Ensure compliance with program and Registrar policies and guidelines.
• Stakeholders' management
  • Act as a liaison between the Deanery, Academic Director, faculty, staff, and students.
  • Serves as the primary point of contact for students.
  • Provide personalized attention to the high-profile executives enrolled in the programs.
  • Address last-minute requests and follow-ups promptly, ensuring a high level of service standards.
• Alumni Relationship Building
  • Recognize the potential high net worth and influential status of the students.
  • Contribute to the development of strategies to engage and foster relationships with the alumni.
• Student's Financials
  • Serves as point of contact to students for all tuition fee billing inquiries including grant administration from external parties
  • Reviews the aging report, following up with reminders to students as needed.
  • Resolves finance-related issues with Office of Finance
  • Prepares budget submissions and track expenses for individual cost centers.
• Events Management
  • Support Programme Manager in the administrative, operational, and logistics arrangement of events as and when required, e.g., Conferences/Workshops/Competitions/ Graduation Dinner/ Networking Events/Award Ceremony/Overseas segments

• Bachelor's degree with at least three years of related experience or a diploma with at least 5 years of related experience.
• Prior experience relevant to this position or acquired in an educational setting will be advantageous.
• Analytical and meticulous with an eye for details.
• A good team player, independent and initiative.
• Ability to multi-task with good interpersonal and communication skills.
• Decisive, with ability to work well under pressure.
• IT savvy and proficient in MS Office Applications (Excel, Word, Powerpoint).
• Excellent written and spoken communication.
• Fluency in Mandarin would be an advantage.
• Able to work on weekends and weekday evenings when required.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Employer Brand Program Manager, APAC

As the Employer Brand Program Manager, you will drive our content and campaign initiatives across APAC. You will focus on creating content and campaigns that tackle brand awareness and lead generation initiatives, drive candidate engagement and empower recruitment enablement. You will collaborate with senior leaders and key stakeholders to align these regional efforts with the global Employer Brand strategy. This role is based out of our Singapore office.

What you’ll do

● Iterate and execute on the Employer Brand strategy for APAC ensuring alignment with our global strategy

● Lead Employer Brand employee advocacy regionally

● Manage and grow our digital presence in APAC through multiple channels, including organic and paid campaigns

● Work cross-functionally with the Employer Brand team to support regional events and partnerships

● Define and monitor metrics and KPIs on regional employer branding initiatives, taking a data-driven approach to everything you do

● Build and maintain strong relationships with stakeholders across Leadership, HR, Marketing, DEI, Recruitment, Internal Communications, and more

Who you are

● A data-driven individual with solid Employer Brand experience who excels in converting data into insights and insights into action

● Knowledgeable about the talent market in APAC

● Skilled in stakeholder management and confident working with technical teams

● A proven track record of creating bold awareness, engagement, and lead generation campaigns

● Entrepreneurial, creative, and comfortable working autonomously

● A versatile team player who's eager to roll up their sleeves and tackle various aspects of the role to continue positioning Adyen as an employer of choice

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

We are seeking an assistant software engineer for our client ST Engineering.

Assistant Software Manager

Responsibilities

• Provide technical lead in system and network design, with implementation for application system

• Execute full software development life cycle (SDLC)

• Produce specifications and determine operational feasibility

• Responsible for quality assurance, maintenance and enhancement of existing software libraries

• Participate in system acceptance testing and on-site deployment

• Work with Vendor to resolve software issues both on site and off site

• Comply with project plans and industry standards

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent

• Minimum 5 years of technical experience in software development

• Proficiency in C, C++, C#, or Java

• Knowledge of digital communications, Microsoft .NET, Scripting languages

• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

• Knowledge of Firmware development will be an added advantage

• Working location is in Ang Mo Kio

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Overview

Seeking a highly talented and motivated Security Technical Project Manager to join the Client Corporate Security team. The role will be responsible for the successful delivery of all physical security technology projects in their region. Your work will include supporting the design, construction management, testing and commissioning of physical security packages for all Client Corporate sites

Responsibilities include:

• Day 1 and Site expansions project management, design and on time delivery

• Vendor management through project lifecycle

• POP project delivery as assigned

• Site security design and liaising with PMO, AV and IT teams

• Using internal system to update project progress

• Onsite testing and commissioning security systems as required

• Project delivery risk identification , problem solving and escalation if needed.

Main Qualifications we are looking for:

· Strong technical security background.

· Excellent problem solving ability

· Demonstrated ability to work independently and without supervision

· A minimum of 10 years working with physical security design and implementation of Access Control/Intrusion Detection and CCTV Surveillance systems.

· Demonstrated ability to manage multiple programs/projects of medium to large scale that are complex in nature.

· Demonstrated ability to interpret program objectives and the compilation of and adherence to project timetables.

· Demonstrated ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and designs.

· Excellent English oral and written communication skills.

· Demonstrated track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

· Prince 2 or similar project management qualifications

· Lenel certification

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR47811, JR47832, JR47955

Job Level: More than 6 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Requirements:

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).\
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

Working experience with AML (specifically transaction monitoring will be nice to have).

Technical Skills:

• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)
• Analyse Requirements and form solutions for the application.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

You will be supporting the Electrical / Civil-related site matters in the overall EV electrical infrastructure upgrade development as well as support various operational functions in EV charger deployment.

Overall, the Technical Manager will be responsible for the Engineering & Infrastructure Operation. This job will include the following:

• Support the design development of EV electrical/civil infrastructure – Develop tender specifications and requirements for electrical/civil infrastructure upgrade.

• Review the EV electrical/civil infrastructure upgrade proposals - Support specialist advice on potential electrical/civil-related issues in the infrastructure upgrade proposal and recommend solutions to optimize upgrade projects on cost and time.

• Oversee site progress by conducting regular checks on various sites to ensure upgrade works are executed properly.

• Support site assessments as well as assessment of potential costs to upgrade electrical infrastructure to support EV charger deployment.

Requirements:

· Tertiary qualification in Electrical or Civil Engineering

· Excellent interpersonal and communication skills to coordinate with team members and maintaining positive relationship with external stakeholders.

· At least 3 years of relevant working experience preferably involving upgrading of electrical infrastructure and experience in project management and site supervision as well as strong administrative skills are preferred.

· Mentally sharp with a keen eye for detail

· Good work ethics and diligent

· Good command of both written and spoken English language.

· Computer literacy in Microsoft Office software; BIM experience will be a plus.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as IT Applications Manager.

Job Responsibilities:

The IT Application Manager is responsible for overseeing the development, implementation, and maintenance of software applications within the group. This corporate role focuses on managing application lifecycle, ensuring alignment with business requirements, and optimizing the utilization of technology solutions to enhance operational efficiency and guest experiences.

• Oversee the entire lifecycle of software applications within the hotel, from requirements gathering to deployment and ongoing support.
• Collaborate with stakeholders to understand business needs, define application requirements, and recommend appropriate solutions.
• Ensure applications are developed, tested, and implemented according to industry best practices and quality standards.
• Oversee the design, development, and customization of applications to meet the specific needs of the hotel.
• Coordinate with external development teams to ensure timely delivery of application enhancements, bug fixes, and new features.
• Conduct thorough testing and quality assurance processes to ensure application reliability, usability, and performance.
• Oversee the integration of various software applications, ensuring seamless data flow and functionality across systems.
• Collaborate with different departments to identify integration requirements and streamline business processes.
• Manage interfaces with third-party systems, such as property management systems (Opera) and point of sale (Infrasys POS) systems, to ensure data accuracy and consistency.
• Configure application settings and parameters to align with business requirements and optimize performance.
• Provide user support and training for software applications, ensuring effective utilization and user satisfaction.
• Address and resolve application-related issues promptly, coordinating with vendors when necessary.
• Implement and enforce application security measures, ensuring protection of sensitive data and adherence to industry regulations.
• Work with Cybersecurity team to monitor and mitigate application vulnerabilities. Ensure application perform regular security assessments and keep patches updated.
• Stay updated with emerging security threats and recommend measures to enhance application security.
• Assist Applications Lead to manage Opera Cloud, Infrasys POS Cloud, and other corporate/hotel applications.
• Foster a collaborative work environment, promoting knowledge sharing and cross-functional collaboration.
• Collaborate with other IT teams and departments to align application strategies with overall technology initiatives.

The Person:

• Degree / Diploma in Business Computing / Computer Science / Information Technology
• Minimum of 5 - 7 years of experience in application management
• Solid understanding of application security principles, encryption, and vulnerability management.
• Proficient in project management methodologies, with the ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with application integration techniques, APIs, and data exchange protocols.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.
• We regret that only shortlisted candidates will be notified.

Role Overview:
We are seeking an experienced professional to manage Application Maintenance and Support (AMS) processes and ensure the smooth functioning of our business-critical applications. This role involves vendor coordination, end-user support, contract management, and project oversight to deliver efficient, high-quality application support services.

Key Responsibilities:

1. AMS Management

• Vendor Coordination: Collaborate with vendors to onboard services, ensure SLAs are met, and address issues promptly to minimize disruptions.
• Performance Oversight: Review vendor deliverables, including incident reports, change requests, and service reports, ensuring compliance with contracts and processes.
• Reporting: Prepare and review monthly performance reports, addressing any discrepancies or performance gaps.

2. End-User Support

• Act as the main point of contact for application users, addressing queries, understanding requirements, and prioritizing issue resolution or enhancements.

3. Contract Management

• Monitor and track AMS contracts to ensure uninterrupted application support and maintenance services.

4. Process Standardization and Compliance

• Implement and enforce standard operating procedures for application support.
• Conduct compliance checks to ensure adherence to organizational policies and guidelines.

5. Project Management

• Oversee application enhancements and change requests by coordinating with vendors or in-house teams to deliver solutions on time.

6. Business-as-Usual (BAU) Operations

• Drive cost-efficiency through root cause analysis, performance tuning, and user training.
• Conduct periodic reviews of knowledge bases for AMS applications.
• Provide support for applications not covered by AMS and participate in disaster recovery exercises.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in application maintenance, support, and vendor management, with at least 2 years in project management.
• Strong understanding of ITIL methodologies (certification is a plus).
• Hands-on experience with the following technologies:Unix and Redhat scripting
  Java 8 or above
  Middleware (e.g., Weblogic, Tomcat, SpringBoot)
  Automation tools and build tools (e.g., Maven, Jenkins)
  Databases (Oracle, MSSQL)
  SDLC methodologies (Waterfall, Agile)
  

We are seeking an assistant software engineer for our client ST Engineering.

Assistant Software Manager

Responsibilities

• Provide technical lead in system and network design, with implementation for application system

• Execute full software development life cycle (SDLC)

• Produce specifications and determine operational feasibility

• Responsible for quality assurance, maintenance and enhancement of existing software libraries

• Participate in system acceptance testing and on-site deployment

• Work with Vendor to resolve software issues both on site and off site

• Comply with project plans and industry standards

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent

• Minimum 5 years of technical experience in software development

• Proficiency in C, C++, C#, or Java

• Knowledge of digital communications, Microsoft .NET, Scripting languages

• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

• Knowledge of Firmware development will be an added advantage

• Working location is in Ang Mo Kio

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client is seeking an experienced Team Lead/Manager, Application & Development to manage a team of 5-7 application support and development professionals. The ideal candidate has prior experience leading application support teams and overseeing application development projects. This role focuses on ensuring smooth system operations, meeting enterprise standards, and supporting business objectives.

Key Responsibilities:

• Lead and mentor a team of application support and development professionals.
• Oversee application development, implementation, and maintenance to meet organizational needs.
• Manage the full lifecycle of application projects, including support, development, testing, and deployment.
• Ensure systems operate efficiently and meet business and security requirements.
• Handle incident, problem, and change management while driving automation and system performance improvements.
• Collaborate with stakeholders to define project scopes and deliverables.
• Stay updated on industry trends and drive continuous improvement.
• Manage vendor relationships and ensure effective collaboration.
• Monitor application performance and resolve issues promptly.

Qualifications:

• Minimum 5 years in application development, with at least 3 years in a leadership role.
• Proven experience managing teams of 5+ members in application support or development.
• Relevant experience in the financial sector (preferably Securities / Brokerage / Asset), with knowledge of MAS regulations.
• Hands-on experience with application development and support processes, particularly in .NET and SQL environments.
• Familiarity with Agile/Scrum methodologies and SDLC.
• ITIL certification and experience in the financial industry (securities or brokering) are a plus.
• Bachelor’s degree in Computer Science, IT, or a related field.