Total 14 customer service manager job vacancies in Information Technology category in sg tampines agency building

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 8 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

• Position: Technical Sales Manager (Manufacturing/Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Technical Sales Manager (Mechanical/Automation) - Up To $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Technical Sales Manager (Manufacturing Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Technical Sales Manager (Manufacturing/Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

JOB SUMMARY

This role will be the leader for our Technical Sourcing Management organization supporting Jabil's Capital Equipment segment that covers test and manufacturing equipment as well as additive manufacturing/3D printing. The role will report directly to the Global Director of Technical Sourcing Management and will lead a team of approximately 40 individuals that have technical backgrounds to support the complexities of sourcing/negotiating/transferring industry specific components. The team's focus revolves around cost optimization and risk reduction. The role's focus is around process standardization/optimization and implementation of automation and AI/ML.

Responsible for the materials strategy in assigned region/division/segment. Includes responsibility for situational analysis, Strategy development & guidance in implementation for the functional disciplines of supply chain development, risk mitigation, negotiation, procurement, planning & inventory control. These strategies should support the individual customer’s needs & be complementary to overall Supply Chain Management (SCM) goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Staff the functional area of responsibility to meet divisional objectives.

· Establish & communicate expectations of each position in terms of mission & goals.

· Identify individual & team strengths & development needs on an ongoing basis.

· Create &/or validate training curriculum in functional area of responsibility.

· Coach & mentor team members to deliver excellence to every customer.

· Assist with creation and management of succession plans.

· Establish clear measurable goals & objectives to determine individual & team results (ie SCM metrics, knowledge of operational roles & responsibilities, personal development goals).

· Solicit ongoing feedback from Business Unit Management, Commodity Management, Materials Management, Development Engineering, Quality Assurance, peers & team on team's contribution(s).

· Influence and assist in performing team member performance evaluations.

· Drive individuals and team to continuously improve key strategic metrics and achievement of divisional goals and objectives.

· Influence and assist with ensuring employee recognition and rewards are managed fairly and consistently.

· Provide a communication forum for the exchange of ideas and information.

· Know and understand both the corporation’s and division’s strategic direction.

· Analyze customer’s needs & develop appropriate materials strategy that is in alignment with organizational and divisional goals.

· Examine current supply chain models & identify & implement best proactive business to meet needs.

· Develop supply base/chain models that meet the needs of High, Mid & Low Volume Market business. .

· Identify creative ways to reduce cost by streamlining processes & systems (ie modification of responsibilities, elimination of non-value-added processes or complete reengineering of processes & systems).

· Define, develop & make effective use of cost analysis and risk mitigation tools.

· Provide feedback to staff on cost & cost trends.

· Develop senior level supply base relationships in region that will ensure assurance of supply, preferred terms set, pricing & etc.

· Develop & implement initiatives for region that will enhance cash cycle & improve margin.

· Communicate customer’s needs to Commodity Management, NPI Supply Chain Project Managers, Operations Materials Management to ensure that Jabil provides supply chain solutions that foster success.

· Implement and/or participate in Design Incentive Agreement negotiation and ensure DIA registration is on time.

· Ensure the required system tools (SAP, Windchill, JIS, In-Control tools, etc.) are utilized effectively within the team.

· Focus on achievement of SCM financial & operational goals.

· Serve as escalation point for customer issues that cannot be resolved in a timely manner within the functional area.

· Adhere to safety & health rules & regulations and company security policy.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.

· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

· Ability to effectively present information to Business Unit Management, Customer, and other members of the Jabil materials community. Advanced PC skills, including training and knowledge of Jabil’s software packages.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to apply concepts of basic algebra and geometry.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree in Supply Chain Management, International Business, Mechanical Engineering, Industrial Engineering, or other similar categories.

· Ten years related experience in negotiation, cost reduction activities & materials planning.

· Desired ten years related experience in the Capital Equipment for semiconductor manufacturing and testing or 3D Printing/additive manufacturing space.

· Domestic & international travel is required

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 5 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

Who are we?

Job Summary

The Technical Account Manager (TAM) Senior Staff (Expert level) uses wide-ranged advanced technical experience to resolves complex customer issues. Focused on building relationships with mid/large strategic customer accounts to ensure the investment value of Equinix services. Onboards and advises customers during installations and configurations, engages managed service offerings, trains customers on technical product topics (including new features and capabilities) and serves as an advanced technical expert and advocate for assigned customer accounts. Determines methods and procedures, may coordinate activities of others.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

• Subject matter expert for product(s), technologies, industry, etc.

• Utilizes internal process and client requirements to help shape company policies, procedures and products

• Provides full sales support for large regional and/or global customers

• Provides guidance to other personnel and mentors members of the Sales Engineering team

Solution Design and Deliverables

• Hosts meetings with C-level stakeholders

• Provides high level technical solution design expertise to all assigned Sales account executives

• Develops and refines standard practices and procedures

• Develops complex RFI/P/Q preparation as requested by Sales Representatives

• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an outstanding, professional, friendly and effective manner, both verbally and in writing

• Drives pre-sales efforts for all company products and services

• Provides outstanding technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise

• Excellent understanding and awareness of technology trends in the market

• Exceptional understanding of Equinix data center, Network, and Cloud products and services

• Strong familiarity with the competitive landscape Collaboration / Communication

• Creates new business opportunities and grows existing customer relationships

• Influences internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

• Develops a positive culture on the team

• Demonstrates outstanding presentation skills

Team Leadership

• Leads initiatives and team projects to better the organization

• Demonstrates team and thought leadership; is a recognized SME

Qualifications

• 7+ years customer facing experience in related industry preferred

• Bachelor's degree in Engineering or IT preferred

[What you will be working on]

1. Establish and implement data governance policies and processes to manage the data throughout its lifecycle in STB

2. Develop and set data standards across STB to enable data collaboration and analysis across STB

3. Collaborate with business and IT stakeholders to ensure a common understanding of data governance and advocate data management practices within STB

4. Conduct requirements gathering sessions with internal stakeholders to design and implement data management initiatives (metadata management, reference data management, master data management, data lineage, data quality, business glossary) at the enterprise level.

5. Advice internal business stakeholders on data governance and management best practices to ensure compliance to regulatory requirements. 

6. Develop and conduct data governance and management trainings and associated communication rollouts to internal stakeholders.

[What we are looking for]

• At least 4 years of relevant experience

• Strong analytical and conceptual thinking skills with an eye for detail 

• Strong verbal and written communication skills, effective in building trust

• Strong planning, organisational and time management skills

• Ability to multi-task and work well under pressure

• Ability to work independently and as part of a team

• Knowledge of data governance and data management frameworks and processes

• Knowledge of master data management

• Experience or familiarity with data management tools

• Knowledge or experience with local and global data regulations and laws, e.g., PDPA, GDPR.

Job Responsibility

• Solid understanding of client compute market & storage-related trends
• Deep understanding of PC Original Equipment Manufacturer (OEM) business including strategy, competitive landscape, product lines, opportunities - Total Available Market, serviceable market etc.
• World-class customer engagement to deeply understand OEM pain points & deliver solutions, create & execute product Go-To-Market (GTM) plans, working closely with WDC internal stakeholders, to drive design wins, help achieve & exceed business targets
• Vet new opportunities & deliver business justification to help Product Management & Engg develop products designed to meet and surpass customer requirements and expectations
• Create & deliver targeted, crisp outbound customer messaging with compelling value proposition, roadmap & product positioning to OEM customers
• Manage all aspects of new product introduction, product transitions, end of life etc., aligned with Business Marketing & Sales
• Establish a firm handle on the PC market pulse through customer interfaces, ecosystem partners, broader industry network and thorough understanding of 3rd party analyst & other relevant industry reports etc.
• Solid understanding of ecosystem partner roadmaps & client compute trends
• Create & deliver field team (Sales & Customer Technical Support) product and roadmap training assets
• Develop and maintain positive working relationships with key stakeholders – Sales & Customer Technical Support, Product Management, Business Marketing & Apps Engg

Qualification

• Minimum 8yrs product development & marketing experience working closely with Tier1 OEMs in PC and/or mobile phone application segment
• Demonstrated success in senior product marketing role – value proposition communication, positioning and launching world-class products that meet and exceed business objectives
• Subject matter expert in NAND Flash, SSD, eMMC, UFS & HDD – industry & high-level technical expertise
• Articulate with strong communication & listening skills; comfortable presenting to senior management & speaking both internally & externally - customers, public conferences etc.
• Excellent organizational & time management skills; Operates with sense of urgency
• Sharp critical thinking & problem solving skills, with an eye for details
• Bachelors in Engg degree, MBA nice-to-have

The Data Project Manager is responsible for leading and managing projects related to data analysis, data management, and data integration. They work closely with cross-functional teams to ensure the

successful execution of data projects, meeting project objectives, timelines, and budgetary constraints. The role requires strong project management skills along with a deep understanding of data-related technologies and methodologies.

Responsibilities:

Project Planning and Execution:

• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and timelines.
• Allocate resources, including personnel, budget, and equipment, to ensure project success.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Ensure adherence to project management best practices and methodologies.

Stakeholder Management:

• Engage with internal and external stakeholders to gather project requirements and expectations.
• Communicate project status, updates, and risks to stakeholders regularly.
• Manage stakeholder expectations and address any concerns or issues promptly.
• Foster positive relationships with stakeholders to ensure alignment and support for project goals.

Team Leadership and Collaboration:

• Lead and motivate cross-functional teams to achieve project objectives.
• Delegate tasks and responsibilities effectively, ensuring each team member understands their role.
• Foster a collaborative work environment that encourages knowledge sharing and innovation.
• Provide guidance, coaching, and mentorship to team members as needed.

Data Management and Analysis:

• Oversee data collection, processing, analysis, and interpretation activities.
• Ensure data quality and integrity throughout the project lifecycle.
• Collaborate with data scientists, analysts, and engineers to develop insights and actionable recommendations.
• Utilize data management tools and technologies to streamline processes and improve efficiency.

Risk Management and Quality Assurance:

• Identify potential risks and issues that may impact project outcomes.
• Develop risk mitigation strategies and contingency plans.
• Conduct regular quality assurance checks to ensure project deliverables meet established standards.
• Implement corrective actions as needed to address deviations from project plans.

Responsibilities :

• Work in a team to establish solutions that are feasible within the technology and timeline constraints.
• Analyse and troubleshoot software-related problems, identify root causes, and propose effective solution.
• Customise and configure jBPM workflows to meet specific business needs and integration requirements.

Requirements :

• Superior analytical skills with a good problem-solving attitude and ability to perform in a team environment.
• Familiar with OOP design principles and strong Java development skills.
• In-depth knowledge in secure coding practice. Familiar with code quality tools and enjoy following clean code practice.
• Knowledge of GIT and experience in code versioning with GitLab.
• Excellent expertise in the following technologies:
• Business process automation with jBPM/Kogito
• MySQL database and Linux operating system
• Spring Framework and JBoss EAP
• API technologies: REST API, JSON, JWS & JWE
• UI framework: JSF and Angular
• Experience in DevOps tools Jenkins and SonarQube is a plus.

The successful candidates can expect a competitive package that includes an attractive basic salary, annual bonus, variable bonus and staff share options. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)