Total 3,750 customer service manager job vacancies in Information Technology category in Singapore

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
• Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
• Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
• Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
• Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• System Implementation and Upgrades: Participate in the planning and execution of billing and collection system implementations and upgrades, ensuring minimal disruption to daily operations.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Recent graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

As a Department Manager in our retail supermarket, you play a vital role in ensuring the seamless execution of front-end and back-end activities within your designated product category. You will lead a team, maintain high merchandising standards, drive sales, and contribute to the overall success of the store. Your responsibility extends to achieving departmental goals, fostering a positive working environment, and continuously improving store operations.

Key Responsibilities:

Merchandising & Product Management:

• Execute product merchandising and maintain store displays in accordance with the company's guidelines & standards.
• Develop and maintain an innovative and appealing store layout that maximizes product visibility and enhances customer experience.
• Stay updated with industry trends, product developments, and market dynamics to facilitate sales forecasting, inventory management, and strategy formulation.

Sales & Performance:

• Work diligently to achieve company and departmental goals, Key Performance Indicators (KPIs), and revenue targets.
• Actively support and participate in promotional activities, contributing to increased foot traffic and sales.
• Collaborate with the team to create a productive and cooperative work environment that enhances overall store performance.

Team Leadership:

• Lead and inspire your team, setting an example of excellence through your own work ethics and attitude.
• Foster a culture of exceptional customer service and sales performance by coaching, motivating, and developing team members.
• Undertake ad-hoc tasks as assigned by reporting managers.

Requirements:

- At least 1-2 yrs in a similar role with supervisory & management experience in a supermarket environment

- Strong communication & time management skills

- Able to commit to rotating shifts (opening & closing hrs)

Staff welfare and benefits, along with exciting career progression opportunities! Reach out to us today and seize your future!

Job Description:

• Perform laboratory tests and experiments to assess product attributes, shelf-life, and stability.
• Troubleshooting and problem solving of lab equipment.
• Accurately record and maintain experimental data, reports, and other relevant documentation.
• Perform lab sample preparation and manage sample inventory.
• Oversee laboratory operations, ensuring equipment maintenance, inventory management, and a safe working environment.
• Implement and maintain safety protocols, conduct regular risk assessments, and ensure compliance with relevant regulations.

Job Requirements:

• Min. Diploma in Food Nutrition/Biochemistry/Microbiology or other related discipline, from a recognized institute.
• Hands-on experience in handling analytical instruments such as HPLC, and UV Spectrophotometer, microbial and chemical testing is preferred.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Employer Brand Program Manager, APAC

As the Employer Brand Program Manager, you will drive our content and campaign initiatives across APAC. You will focus on creating content and campaigns that tackle brand awareness and lead generation initiatives, drive candidate engagement and empower recruitment enablement. You will collaborate with senior leaders and key stakeholders to align these regional efforts with the global Employer Brand strategy. This role is based out of our Singapore office.

What you’ll do

● Iterate and execute on the Employer Brand strategy for APAC ensuring alignment with our global strategy

● Lead Employer Brand employee advocacy regionally

● Manage and grow our digital presence in APAC through multiple channels, including organic and paid campaigns

● Work cross-functionally with the Employer Brand team to support regional events and partnerships

● Define and monitor metrics and KPIs on regional employer branding initiatives, taking a data-driven approach to everything you do

● Build and maintain strong relationships with stakeholders across Leadership, HR, Marketing, DEI, Recruitment, Internal Communications, and more

Who you are

● A data-driven individual with solid Employer Brand experience who excels in converting data into insights and insights into action

● Knowledgeable about the talent market in APAC

● Skilled in stakeholder management and confident working with technical teams

● A proven track record of creating bold awareness, engagement, and lead generation campaigns

● Entrepreneurial, creative, and comfortable working autonomously

● A versatile team player who's eager to roll up their sleeves and tackle various aspects of the role to continue positioning Adyen as an employer of choice

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Day: 5 Day | Mon – Fri 8.30am – 6pm

Location: Ang Mo Kio

Salary: $6,000 - $9,000

Requirements

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical (ACMV) services.
• Good knowledge in Mechanical works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for Mechanical (ACMV) services is preferred

Job scope

• Preparation and submission of Mechanical tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on Mechanical QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Design, develop, maintain Adobe Experience Manager (AEM) Sites/Forms solutions to meet evolving business requirements and user needs.
• Integrate AEM with the existing infrastructure, ensuring seamless compatibility and performance in line with organisational requirements.
• Collaborate closely with stakeholders, including UI/UX designers, business analysts, and developers, to deliver robust AEM solutions that enhance user experience.
• Build custom components, templates, workflows, and backend services within AEM, leveraging best practices to ensure maintainability, flexibility, and future scalability.
• Troubleshoot and resolve issues, ensuring optimal performance, security, and maintainability of AEM applications.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Hands-on knowledge and proven experience with AEM Sites and Forms, covering end-to-end web application development life cycle, which includes implementation, troubleshooting, performance tuning of web applications.
• Technically competent in one or more of the following languages, tools and technologies:
  i. Apache Felix, Apache Sling, Apache Jackrabbit, CRXDE, etc
  ii. Java/J2EE, Sling, JUnit
  iii. HTML, CSS, and JavaScript
  iv. Visual Studio Code IDE, GitHub
• Knowledge of the following tools will be advantageous:
  i. Adobe Target, Adobe Campaign, Adobe Audience Manager, Adobe Analytics
  ii. SEO and Web Accessibility tools such as SEMrush, SiteImprove, etc
  iii. Azure DevOps
• Familiarity with Agile Delivery Methodology.
• Strong knowledge of coding patterns and best practices to design and develop high-quality code.
• Experience in pair programming, code reviews and testing.
• Ability to gather user requirements and translate them to technical specifications.
• Experience in project and third-party vendor management.
• Good experience in building secure and resilient internet applications will be advantageous.
• Strong interpersonal and analytical skills, with a self-starter attitude and the ability to work independently and collaborate across teams.
  

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Responsibilities:

• Oversee and optimize supply chain planning processes within IBP, ensuring alignment with strategic goals.
• Lead the supply planning component of the IBP process, ensuring alignment with overall business objectives.
• Use expertise in SAP IBP, ECC, and Entegris S&OP processes to maximize productivity and improve communication across the organization
• Overseeing the supply chain planning processes within the Integrated Business Planning (IBP) framework to ensure that organisation can efficiently and cost-effectively meet customer demand
• Partner closely with global functional area leaders and their teams to understand system needs, ensuring these are met by working with IT on configuring or enhancing SAP IBP
• Provide training to end users on the effective use of SAP IBP.
• Leverage extensive knowledge of SAP Business Suite, including IBP, APO, SCM, and BI, to support and drive continuous improvement in supply chain processes

Requirements:

• Bachelor’s degree in Supply Chain Management, Information Systems, Business Administration, or a related field
• At least 6 years of experience with SAP IBP, ECC, and S&OP processes
• Proven experience in managing supply chain planning processes within an IBP framework.
• Familiarity with Lean or Six Sigma methodologies
• APICS certification (e.g., CPIM, CSCP) or similar supply chain certification

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

• Location: North-east
• Industry: Construction (M&E)

Key Responsibilities:

• Oversee the preparation and submission of M&E tenders, including evaluating technical specifications, cost estimates, and project timelines.
• Manage all M&E Quantity Surveying (QS) tasks, from tender preparation to pre- and post-contract administration.
• Collaborate with consultants, attend site visits, tender briefings, and clarify tender requirements to ensure project alignment.
• Analyze specifications, review tender documents for discrepancies, and ensure compliance with project requirements and industry standards.
• Conduct technical evaluations of tender documents, identify potential risks, and develop mitigation strategies.
• Work closely with the tender team to achieve performance targets and KPIs.
• Propose value engineering solutions for M&E works during the tender process.
• Prepare and present tender documentation, including technical write-ups, project scope, manpower plans, and schedules using Microsoft Project.
• Evaluate supplier and subcontractor quotations to ensure alignment with tender requirements.
• Provide technical guidance to support decision-making during tender evaluations.

Requirements:

• Degree or Diploma in Mechanical Engineering, Building Services, or a related field.
• Minimum of 8-10 years of experience in mechanical services within the construction industry.
• Strong knowledge of M&E works, planning, and statutory compliance.
• Proven experience in Design & Build tenders for M&E services is an advantage.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Bonjour!  We are MERCI MARCEL, a relaxed French social destination bringing dining & shopping experience in unique design spaces. As we grow, so do our people. Today we have 6 outlets and we are looking for passionate individuals to join in on the Marcel's adventure!

Be a part of our diverse and extraordinary service team where you will be the face of our guests’ experience, bringing your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time to escape into a place that brings a slice of France to Singapore. If you would like to join the Merci Marcel family, apply now!

Outlets:

Merci Marcel – Club street, Orchard, Tiong Bahru & East Coast

French Fold – Telok Ayer & Orchard

What you get:

● Salary range: S$5000-S$6500 | 44 hours work week, no split shift

● Benefits: Health insurance, Dental Incentive ($200/year), Monthly Incentive Program (KPI up to $350), Daily Meal Allowance ($7), Staff discount and Referral Incentive Program (up to $400), Welcome & Birthday Vouchers, Classpass membership, Increment upon confirmation & Long Service Incentive

● A dynamic & innovative French Company with audacious ideas to bring new French concepts in Singapore.

● A company with values: meritocracy, innovation, responsibility & sincerity

● Opportunities to progress internally

● Training: Training programs and Individualised Career Plan provided

What you will do:

● Team Management:

○ Recruit, train, and supervise team

○ Foster a positive and collaborative work environment, promoting teamwork and high morale.

○ Conduct regular performance evaluations and provide feedback to ensure staff development and growth.

● Customer Service:

○ Ensure exceptional customer service standards are consistently met or exceeded.

○ Address customer inquiries, complaints, and feedback promptly and professionally.

○ Implement strategies to enhance the overall dining experience and customer satisfaction.

● Operations Management:

○ Oversee day-to-day operations, including opening and closing procedures.

○ Monitor and manage inventory levels, ordering supplies as needed to maintain optimal stock levels while minimizing waste.

○ Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards throughout the restaurant

○ Greeting customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including advising guests on menu and wine choices

○ Maintain high standards of food quality, presentation, and consistency.

○ Conduct regular inspections to ensure adherence to food safety and sanitation guidelines.

○ Address any issues related to quality or service promptly and effectively.

● Strategic Planning:

○ Collaborate with management to develop and implement strategic plans for business growth and expansion.

○ Identify opportunities for improvement and innovation to enhance the restaurant's competitive position in the market.

Join us if you are:

● 5-8 years in F&B, running an outlet of 100-150

● Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

● Excellent communication and customer service skills.

● Solid understanding of restaurant operations, including food and beverage service and front-of-house operations.

● Energetic, passionate and able to work in a face paced environment

● Excited to be part of a team that is supportive, communicates and has fun!

● Ready to put the guest at the heart of everything you do

• Well Established Company
• Basic $5000 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer
• To successfully completely New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ)
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes
• To update the status of on-going programs to the management
• To consistently pursue for new customers
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma / Degree in Mechanical Engineering/Precision Engineering or relevant qualification with minimum 2-3 years relevant working experience
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education invites suitable candidates to join the Office of Academic and Faculty Affairs (AFA) as a Manager, AFA. This is a 2-year contract post.

ABOUT THE OFFICE OF ACADEMIC AND FACULTY AFFAIRS (AFA)
The Office of Academic and Faculty Affairs oversees the recruitment as well as the career and leadership development of NIE faculty. Day-to-day operations include the full spectrum of administrative processes for faculty appointment, promotion & tenure, contract renewal, and appraisal of faculty. The Office also manages start-up grants, faculty-related data management systems, and faculty recognition awards. Additionally, the AFA Office works closely with the Academic Departments, Human Resource, and IT departments of NIE to ensure the smooth running of all matters related to faculty processes.

JOB SCOPE
The job of the Manager, AFA, is to work collaboratively with the AFA team to manage and perform administrative processes that come under the purview of the AFA Office. The scope includes:

Responsibilities

Management of Faculty-related Processes

• Oversee administrative and evaluative processes for faculty appointments, promotions & tenure, contract renewals, lecturer promotions, and emplacements, ensuring alignment with NIE and NTU guidelines.
• Review dossiers and documents submitted by faculty to ensure accuracy and adherence to university policies.
• Provide guidance and prompt responses to faculty and administrators on faculty-related matters.
• Identify and implement enhancements to streamline faculty-related operations.

Faculty Engagement, Development, and Special Projects

• Organise professional learning communities and engagement sessions to enhance faculty understanding of NIE policies and guidelines.
• Support the operationalisation of faculty development and talent attraction initiatives.
• Collaborate with the Assistant Director and team to design and administer faculty surveys aimed at improving engagement.
• Assist with the planning and rollout of faculty development strategies and initiatives.
• Conduct research, including literature reviews and environment scans, to support faculty development projects.
• Monitor global trends in faculty engagement and development to align NIE’s practices with international standards.

Faculty-related Data Management Systems

• Manage faculty-related data systems (e.g., Student Feedback on Teaching, Academic Workload System, Publications and Research Database System).
• Work with the Digital Solutions Department to troubleshoot technical issues and recommend user-friendly solutions.
• Utilise data analytics to support decision-making and optimise faculty-related processes.

Administrative Support

• Provide secretariat support for meetings, including taking minutes and preparing reports and presentations.
• Draft and maintain advisories, user guides, and standard operating procedures for faculty processes.

Requirements

• A University Degree.
• At least 5 years of relevant experience. Experience in academic administration, HR, or academic publishing in a University setting is advantageous.
• Proficiency in Microsoft Office applications, especially Excel.
• Strong writing, analytical, and organisational skills.
• Exceptional attention to detail, time management, and interpersonal abilities.
• Capacity to manage multiple tasks and interact effectively with stakeholders at different levels.
• Self-motivated, proactive, and resilient.
• Familiarity with digital tools and an ability to leverage technology for process optimisation.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

Technical Manager - Electrical | Up to $9.5k | East

Working Day: 5.5Days | 8.30am to 5.30pm (Mon – Fri), 8.30am to 12.30pm (Sat)
Project Location: East
Salary: $6,000 - $9,500

Requirements
Degree in Electrical Engineering or any other relevant field with relevant design working experience
Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore

Responsibilities
Develop and implement successful design strategies and implement them for the project
Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
Overseeing the design process using technical expertise
Advising on the selection of materials used and other aspects of procurement
Working with clients to ensure that their expectations are met
Reviewing designs with health and safety in mind
Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards.
Maintaining thorough documentation of the design process
Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
Keeping up to date with changing building legislation and codes of practice relating to design
Prepare and submit Single-Line Diagrams (SLD) and Drawings for FAT.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Digital Channels Subject Matter Expert- SME/Digital Channels Delivery Manager/Lead (Technology)

Job Description / Key Requirements:

• A degree in Computer Science and/or a business-related degree; or equivalent work experience.
• 10+ years in a technical delivery management in IT services organisations delivery Digital Banking or Digital Channels projects engagements.
• Must have overall 10 to 14 years experience
• Must have Recent working experience in Core Digital Channels/Digital Banking for at least 5+ years.
• Hands-on working experience as a Digital Channels SME / Technical Delivery Manager
• Must have hands-on experience and understanding of Agile and Agile ways of working.
• Must have hands-on experience end-to-end working in Technical and Functional projects delivery.
• 5+ years working experience in banking industry (projects) is a MUST.
• Good to have workin experience in Corporate Banking.
• Successful track record in end-to-end delivery and technical project management.
• 10+ years of experience in technical projects tracking, reporting and governance.
• Must have a good track record of key stakeholder management for technical project management.
• Knowledge in variou Quality frameworks and methodologies.
• Understanding of financial reporting and resources management including managing resources on bench.
• Domain : Digital Channels/Digital Banking

Key Responsibilities:

• Provide technical delivery leadership to deliver technology projects on time and within budget for Core Digital Banking/Digital Channels domain.
• Responsible for end-to-end customer satisfaction and overall technical delivery management.
• Engage with in-house functional and technical teams to deliver projects throughout the project life cycle.
• Actively involved in project resources identification and resource mapping for deliver the projects.
• Complete ownership for customer satisfaction and overall delivery excellence.
• Able to identify delivery gaps and ensure capacity management for quick resolutions.
• Responsible for projects financial and projects tracking.
• Act as an advisor to client stakeholders and technical teams on projects delivery management.
• Overall ownership of technical delivery for multiple projects
• Mandatory : Good understanding and experience of Digital Banking/Digital Channels and Agile Ways of Working
• Responsible for client stakeholder technical relationship management.

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Having knowledge of LoRa is an advantage.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.

Preferred Skills:

• Experience working in IoT, automotive, etc.
• Familiarity with C. C++, Python and Java languages
• Ability to work in a fast-paced and dynamic environment.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Summary:

• Salary $5500 - $7500
• AWS
• Location : Commonwealth

Requirement:

• Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

Job Description:

• Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities
• Strive to achieve a Customer Net Promoter Score of 4.0 or higher
• Lead architecture reviews with project stakeholders
• Assist in bid management activities for sales and solutions teams.
• Contribute to productivity and innovation initiatives and programs
• Cultivate a reputation as a trusted advisor to clients.
• Foster strong relationships with technology vendor partners
• Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.
• Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.
• Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.
• Develop and maintain scripts and automation tools to optimize IT infrastructure.

WhatsApp me @ 8780 0117 with your resume for a prompt response to your enquiry!

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Salary: $7,000 - $10,000 + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Responsibiliites:

General

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcastequipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan.
• To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.
• Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation.
• To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication/escalation of technical problems on all projects.
• Research technical development standards for present and new technologies.
• Provide technical support of the company's service to clients Design the project template to cover the tasks needed for each project
• Keep the project task updated for each project on hand.

Before Project

• Review technical specifications of equipment and crew for quotation prepared by Sales Department.
• Participate in client/contractor meetings and site recce when required.
• Address clients’ technical queries prior to the project.
• Expand list of equipment from quotation to a detailed list (to include all equipment needed).
• Prepare Engineering book to include technical information regarding
• Router/Switcher I/O, Distribution assignments, cabin/room layouts etc.
• Create a timeline for project preparation and set the targets.
• Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.
• Communicate with Equipment Planner, Warehouse and Engineering
• Department to monitor the project and ensure it is on the right track.
• 19.Check the equipment packing list and ensure that it matches the expanded list.
• Sign off and approve the Packing List to be used for a project.
• Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

• Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

• Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements:

• Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.
• 10+ years of relevant work experience.
• An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens
• Experienced in technical training for knowledge transfer

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Donor-funded Scholarships
  • The job holder will work with his/her team to manage the end-to-end process from scholarship application to award and disbursement.
  • He/She will conduct selection committees and work with the various Schools and Office of Advancement on selection and donor concurrence.
  • He/She will also conduct an Academic Review after each term to determine the status of the scholars' eligibility to continue with their scholarships.
• MOE Scholarships
  • The job holder will work with Admissions and MOE on awarding of the ASEAN scholarships and S&T scholarships.
  • The job holder will conduct a briefing to MOE scholars at SMU at the beginning of each Academic Year and assist scholars on auxiliary expenses that are part of their awards.
  • He/She will also keep track of the scholars' academic performance and eligibility to continue with their scholarships.
• Non-Tuition Fee Schemes, Loans, and Work Study Grants
  • The job holder will also oversee activities required to award non-tuition fee related schemes to SMU students such as study mission grants, exchange scholarships and community service project grants.
  • The job holder will work with Finance to assist students with loan applications such as Tuition Fee Loans (TFL) and Study Loans.
  • For work study grants, the job holder will work with hiring offices and HR to hire qualifying students for the Work on Campus programme.
• Outreach/Marketing effort and customer service
  • The job holder will be responsible for outreach presentation and talks, participate in SMU Open House and other events as part of a joint OAFA effort alongside the admissions team.
  • The job holder and his/her team will manage enquiries (phone calls, emails, walk-ins, appointments) from prospective students/parents and current students/parents.
• Student Awards
  • Each year CSFA serves as secretariat to facilitate the selection of Valedictorian/Salutatorian, coordinating with the interview panel and shortlisted interviewees.
  • The job holder will work with schools and RO to enrol students into ISIS for academic and non- academic awards

• Degree with at least 10 years of administrative work experience (preference for prior experience in higher education or governmental organisation.)
• Proficient in Microsoft Office applications, Canva, Power BI and Adobe Acrobat.
• An ability to project manage and adhere to strict timelines while delivering quality outputs.
• Strong marketing and outreach skills.
• Strong communications skills, both spoken and written.
• Strong data analysis skills, to use data in order to visualize and understand trends.
• Highly motivated and driven, with good leadership, critical thinking and analytical skills
• Good time management skills, meticulous and committed to delivering quality outputs.
• Ability to adapt to change, solve challenging issues, and be resourceful in managing difficult situations.
• Ability to work effectively, multi-task, lead and motivate team members towards meeting deliverables
• Ability to work with multiple stakeholders to execute potentially complex processes.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Experience: 15 to 20 years

Job Description & Requirements

· Manage the entire product line lifecycle, from strategic planning, Support product positioning and customer demand, and oversee product development

· Experience in Financial Risk, Market Risk, leading a high-performance team and large-scale high-impact projects on Market Risk, Counterparty Credit Risk, Risk Analytics for risk analysis, monitoring, and reporting.

· Maintained daily market risk for Global Fixed Incomes Credit, Equity Derivatives and Prime Services; enhanced daily market risk reports and regulatory reports by using Excel, VBA, Tableau and Python

· Hands on experince of Capital Markets products (e.g., Fixed Income, FX, Derivatives, Futures, Swaps), Market Risk methodologies and regulations (e.g., Value-at-Risk, Stress Testing, Back Testing, Basel II, FRTB)

· Proficient at Excel Macro, SQL, Python, MATLAB, STATA, Tableau, Bloomberg, Capital IQ, PowerPoint, Unix Bash

· Oversee the projects by collaborating with IT and Data team and enhanced operation process by conducting reconciliations and automating procedures using Python & Unix Bash script to deliver timely risk reporting.

· Taking care of financial models, pricing derivatives, automating reports, and building trusting relationships with stakeholders including Traders, Risk, IT, Compliance & Audit

· Contact external banks through SWIFT correspondence messages MT103, MT202

· Should have thorough knowledge in Swift fields and Formatting.

· Responsible for end-to-end implementation SWIFT (AMH)

· Proficiency in spoken and written Chinese is required to facilitate communication with stakeholders at our China HQ for work or project-related matters.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

[Job ID: 765936]
Responsibilities:

• Understanding the in-house Technical Guideline to support developers
• Supporting Developers and QCs as a Bridge Engineer
• Day-to-day technical support and translation of IT technical documents
• Proficient in in-house tools and IT systems, providing key support to clients and internal teams in the APAC region, particularly with call center systems.

Requirements:

• Minimum 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)
• Japanese language proficiency (JLPT N2 or higher) ※Daily communication with the Japanese headquarters and understanding of requirements are essential
• MUST have deep understanding of Agile/Scrum development methodologies
• MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads
• Ability to evaluate technical proposals and architecture diagrams
• Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)
• Experience in cloud development i.e AWS, GCP
• Familiarity with common project management tools (Jira and Confluence)
• Experience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

If you are interested in the role, please feel free to contact me at
[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771