Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Technical Account Manager (TAM) Senior Staff (Expert level) uses wide-ranged advanced technical experience to resolves complex customer issues. Focused on building relationships with mid/large strategic customer accounts to ensure the investment value of Equinix services. Onboards and advises customers during installations and configurations, engages managed service offerings, trains customers on technical product topics (including new features and capabilities) and serves as an advanced technical expert and advocate for assigned customer accounts. Determines methods and procedures, may coordinate activities of others.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
• Subject matter expert for product(s), technologies, industry, etc.
• Utilizes internal process and client requirements to help shape company policies, procedures and products
• Provides full sales support for large regional and/or global customers
• Provides guidance to other personnel and mentors members of the Sales Engineering team

Solution Design and Deliverables

• Hosts meetings with C-level stakeholders
• Provides high level technical solution design expertise to all assigned Sales account executives
• Develops and refines standard practices and procedures
• Develops complex RFI/P/Q preparation as requested by Sales Representatives
• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an outstanding, professional, friendly and effective manner, both verbally and in writing
• Drives pre-sales efforts for all company products and services
• Provides outstanding technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise
• Excellent understanding and awareness of technology trends in the market
• Exceptional understanding of Equinix data center, Network, and Cloud products and services
• Strong familiarity with the competitive landscape Collaboration / Communication
• Creates new business opportunities and grows existing customer relationships
• Influences internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
• Develops a positive culture on the team
• Demonstrates outstanding presentation skills

Team Leadership

• Leads initiatives and team projects to better the organization
• Demonstrates team and thought leadership; is a recognized SME

Qualifications

• 7+ years customer facing experience in related industry preferred
• Bachelor's degree in Engineering or IT preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

The successful candidate will support the Service Monitoring Unit of the Customer Correspondence Unit (CCU) and responsible for managing, analysing data related to customer correspondence, as well as preparing reports and presentations to support CCU's operations.

What you will be working on

• Compile, monitor, and analyse statistics related to the Customer Correspondence Unit (CCU), including the productivity and performance of officers. Present findings through various data visualization formats for comprehensive reporting.
• Dive into data to derive insights on trending topics and issues in operations and perform forecasting to better manage resources and case load.
• Provide assistance to projects leveraging data to gather customer insights and enhance the overall customer experience. Effectively communicate analysis outcomes and key concepts through engaging presentations.
• Support the preparation of presentation decks for internal and external stakeholders to showcase the work/projects under CCU.
• Support operational functions that span across the department or various CCU teams, such as standardising scheme and category tagging across different Customer Relationship Management Systems (CRMS) from various outfits.
• Collate statistics from diverse Customer Correspondence Unit (CCU) teams or outfits. Additionally, contribute to the drafting of the monthly department newsletter, ensuring a harmonized and cohesive representation of information.

What we are looking for

• Proven experience in compiling, monitoring, and analysing statistics with demonstrated experience in working with large datasets.
• Meticulous and systematic tracking of big data use to ensure accuracy in reported statistics.
• Proficient in using data and statistical tools such as Python, Tableau, Power BI, and Excel.
• Competent in using Microsoft Office tools, including PowerPoint and Word.
• Good analytical skills to extract meaningful insights from data.
• Ability to adapt to evolving tasks and responsibilities within a dynamic work environment.

We welcome fresh graduates in any discipline and candidates without working experience to apply.

To allow us gain insight into your academic background, we would request for submission of official or unofficial copy of academic transcript and any other additional documents or certificates that you believe are relevant to your application.

The successful candidate will hold the corporate title of Executive/ Assistant Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

• Handle overall project management, project schedule and directions for BMS Project.
• Manage, lead, and handle a team of engineers, supervisors, WSH Coordinator and sub-contractors.
• Manage and control project budget and ensure project completion in timely manner.
• Manage and prepare monthly payment claim submission, variation order submission and extension of time submission to the Main Contractor.
• Manage and prepare sub-contractors’ payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed programme.
• Analyse and prepare the overall schedule and project execution plan.
• Mitigate site issues and propose a contingency plan.
• Liaise with the main contractor, consultant and client representative.
• Plan and allocate resources, projection and forecast of manpower.
• Ensure proper management and control of project documentation.
• Manage and lead the team for preparation, submission and obtain approval of MOS, RA, SWP, shop drawings, material, equipment, RFA, RFI etc.
• Conduct regular site meetings and attend essential meetings.
• Manage, plan, and lead the testing & commissioning of BMS/HVAC system.
• Manage, lead and handover OMM document, training, as built drawings, spare parts and DLP program.

Requirements:

• Must have at least a Degree in Mechanical Engineering, or Diploma in similar fields.
• Must have 8 years’ design and installation experience in HVAC and BMS System.
• Good knowledge of codes, standards, and procedures.
• Proficient in MS Office, PDF Editor and etc.
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.

Our client designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements. They are currently hiring for a Technical Manager and will like to invite interested candidates to send your detailed resume to [email protected]

Technical Manager

MAIN DUTIES AND RESPONSIBILITIES:

• Lead a team of design engineers in the design and development of semiconductor equipment from module to machine conceptualization
• Carries out CIP programs to extend product life cycle, enhance product competitiveness, improve gross margins and lower COO
• Reliability and feasibility tests
• Support Technical Sales in specs review, costing and product evaluation
• Resolve all technical field issues within the Product family
• Responsible for product performance on site.

EDUCATION AND EXPERIENCE

• At least a good Bachelor’s degree in a Mechanical Engineering discipline, with a working knowledge on fundamental hardware and software design applications
• Strong technical background in semiconductor related equipment development involving ultra-high precision, high speed mechanisms
• Possess good technical drawing skills using either ProE/SolidWorks/Solid Edge.
• Good knowledge in semiconductor packaging and assembly processes
• Excellent systematic problem-solving ability using DFMEA or other tools
• Experienced as a Technical leader with good project management skills and able to leverage on group dynamics to achieve breakthrough and results

Key Responsibilities

• Manage a team of staff to ensure the smooth running of the programme’s daily

operations and maintenance of our center.

• Provide guidance and motivation to staff to achieve the programme objectives, develop

workplans for the team in alignment with agency goals.

• Conduct internal and external environmental assessments to identify areas for

development and improvement so as to better meet the needs of the clients.

• Oversee the curation and development of programmes based on needs of clients.

• Provide coaching and guidance for casework management, needs assessment and

intervention plans.

• Perform casework management for complex issues and conduct home visits with the

team, as needed.

• Ensure service standards are maintained through programme supervision, strong

operational framework and monitoring of programme outcomes.

• Spearhead and sustain community outreach efforts through regular engagement

and collaboration with external stakeholders (including volunteers, corporate partners,

donors, FSCs, grassroots community).

• Oversee budgeting, financial planning of the programme including but not limited to

funding applications and co-supporting fund-raising events.

• Work closely with all the corporate function teams to ensure smooth organisational

processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the

agency’s values, vision and mission within the team.

. The job may involves some church related activities

Qualifications/ requirements

• Bachelor’s degree / Diploma in social work, with a minimum of seven years of postgraduate

professional experience in social work.

• Social work accreditation with SASW. Candidates with counselling experience and

professional accreditation in this field may also apply.

• Passion for working with children and families from vulnerable backgrounds.

• Strong leadership skills, possess at least 3 years of people management experience,

with strong stakeholder management and people skills.

• Excellent interpersonal, communication and presentation skills.

• A good team player, and also able to work independently with good problem-solving

skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.

• Knowledge of relevant laws, regulations, and ethical standards governing social work

practice.

• Good command both spoken and written.

• Good working knowledge of Microsoft Office and online engagement platforms.

• Must have the flexibility to be able to work on some evenings and Saturdays

Jobscope

• Facilitate fund administration for a program, ensuring a thorough understanding of the funding model and related processes.
• Collaborate with the Ministry of Health and other divisions to establish proper controls.
• Track and report on program funding, use data-driven insights for performance tracking, and update electronic systems to reflect changes.
• Ensure compliance with funding regulations, support audit activities, and maintain up-to-date databases.
• Provide budget and utilization data to support communication with relevant stakeholders.

Requirements

• A Degree holder in any discipline
• Minimum 3 years of relevant working experience, including experience in managing stakeholders
• Proficient in the use of Excel;
• Able to multi-task and possess analytic skills
• Strong critical thinking, good communication skills (including writing and public speaking), data analysis and is a strategic thinker

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Build, release, and deploy the platform on top of Jupyter Lab and Jupyter Hub;
• Monitor the health of the platform and plan its capacity;
• Secure the platform to prevent security breaches or unintended usage;
• Tailor the platform to support evolving customer needs.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Job Qualification

Technical

• Proficient in Linux, Docker, Kubernetes and Helm charts;
• Good experience with shell-scripting;
• Good experience with Git, ideally with Gitlab;
• Good experience with Continuous Delivery, ideally with ArgoCD;
• Good experience with Monitoring, ideally with Grafana;
• Hands-on experience with Python or a similar programming language.

Functional

• Prior exposure to agile ways of working.
• Financial/banking industry knowledge is a plus.

Other Professional Skills and Mind-set

• Ability to think in the problem space, and then in the solution space;
• A bias for short, iterative and incremental way of working;
• A sense of compassion to appreciate our customers’ challenges;
• A learning mindset;
• Ability to communicate a point concisely and simply;
• French speaking skills not necessary but appreciated.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Programme Manager

Location: Telok Blangah

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 6pm ; Sat: 9am to 1pm
Salary: $4700 - $5500 (AWS + Performance bonus available)

Job Responsibilities:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our community service centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team.

Job Requirements:

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

Job Requirement and Description :

Service Desk Management:

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions

• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary

• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews

• Ensure that system procedures and methodologies are in place to support outstanding service delivery.

• Develop a deep understanding of projects to gain insights into scope of service delivery

• Take accountability for service delivery performance, meeting customer expectations, and driving future demands

• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner

• Provide accurate and regular report to management on performance of the service delivery

• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels

• Source suppliers and fostering good relationships with them

• Prepare reports and advising management on strategies to reduce cost and improve procedures

• Maintain an accurate inventory database that includes detailed information on available stock

• Purchase new stock and negotiating favourable contracts with suppliers

• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory

• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner

• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time

• Understand the government procurement policy, ICT management policy, quality management policy and security

guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines

• Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

• Proficiency in leading both physical and virtual teams

• Experience with dealing with third party provided services

• Exceptional customer-facing skills

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Introduction

• Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.
• Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.
• He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.

Responsibilities:

• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording, documentation and closure of all issues.
• Prepare accurate and timely reports.
• Documenting knowledge in the form of knowledge base, application notes and technical reports.
• Perform training and certifications to the company’s customers

Desired Skills and Experience

• Degree in engineering/Practical engineering in the HW electronics field.
• Working experience with laboratory tools: scope, DVM, clean soldering capabilities
• Proven experience in QA testing and debug of HW products - 2 years minimum.
• Experience in the glass industry
• Customer service experience in the HW/System field – an advantage.
• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
• Good interpersonal and communication skills – Team player and hands on capability
• Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
• Written and oral fluency in English and Chinese
• Willingness to travel.

About the company

• Our vision is to embed high-end & high-tech technologies into simple raw materials by introducing technology in custom made, custom fit endless applications and a variety of products. Gauzy provides the architecture and transport industries with a large scope of innovative solutions:
• Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
• Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

Job Description & Requirement :

Service Desk Management:

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions

• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary

• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews

• Ensure that system procedures and methodologies are in place to support outstanding service delivery.

• Develop a deep understanding of projects to gain insights into scope of service delivery

• Take accountability for service delivery performance, meeting customer expectations, and driving future demands

• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner

• Provide accurate and regular report to management on performance of the service delivery

• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels

• Source suppliers and fostering good relationships with them

• Prepare reports and advising management on strategies to reduce cost and improve procedures

• Maintain an accurate inventory database that includes detailed information on available stock

• Purchase new stock and negotiating favourable contracts with suppliers

• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory

• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner

• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time

• Understand the government procurement policy, ICT management policy, quality management policy and security

guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines

• Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

• Proficiency in leading both physical and virtual teams

• Experience with dealing with third party provided services

• Exceptional customer-facing skills

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

RESPONSIBILITIES

• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Identify opportunities to improve existing and build scalable processes, leveraging technology where possible. Things can always be done better
• Run adhoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared

MINIMUM QUALIFICATIONS

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across APAC
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• To be part of the Regional Team to develop and evolve a healthcare online platform and its related system and applications that are deployed in various deployment models and used in several countries.
• As the project manager for the online application development project, your responsibility is to lead the team ensuring the timely completion of development while meeting the required scope and maintaining high-quality standards. You are also required to handle the project planning work (Requirement gathering, scope defining, effort estimation, timeline planning, WBS construction, etc.) at the early phase of the project.
• To be responsible in various maintenance support activities for the respective assigned project such as application upgrade, bug fixing, feature enhancement, system/application deployment, and user support.
• Understand business needs and translate them into service and technical requirements.
• Contribute to increase in user traffic and user engagement to our web and mobile applications via new feature or updated feature development.
• Working with the technical leads, provide task management and technical mentoring/guidance to the team members to realize and deliver required implementation, as well as to improve overall practices.
• Coordination with other teams (QC/BA/Customer Service /etc) to carry out development goals.
• Understand, conduct POCs/RDs and follow technical trends in the industry.
• Support incoming enquiries from internal teams, e.g. sales support, customer service, about MIMS.com and its capabilities.
• Alongside quality assurance manager, coordinate in conducting testing cycle for MIMS.com and other related systems and applications.
• Use database queries, log analytic tools, or other related tools to analyze performance indicators, evaluate experiments, etc.
• Working with the technical lead, facilitate the creation and maintenance of proper product code, deployment workflow, scheduling, planning, as well as maintaining technical product documentation, SOP and guidelines related to MIMS.com.
• Assist the team leader and/or immediate supervisor to define the core technical solutions and provide recommendations in selection/implementation of software framework or architecture.

Qualifications & Requirements:

• 3+ years of experience working in online service offering company and have completed at least 2 full project life cycle or medium to large size web-based public facing applications (5 or more project members, 20K sessions/month or more traffic).
• Minimum 3 years hands-on working experience as a web application project manager.
• 3+ years of experience as a web application software engineer.
• Familiar and experience in website and mobile app development, as well as assessing, implementing, testing, and analyzing UI/UX designs, improvements and strategies.
• Proven experience in delivering successful digital products using various delivery methodologies (Agile, Waterfall, Incremental, etc)
• Experience working with cross-functional teams, including delivery, marketing, developers, designers, and testers.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively and efficiently.
• Experience planning UIUX improvement and new value adding function planning.
• Strong problem-solving skills and ability to make sound decisions in a fast-paced environment.
• Strong technical skills and knowledgeable with latest online service development technology.
• Ability to write and maintain good technical documentation.
• Strong leadership, communication, and interpersonal skills
• Team player, good analytic skills, mature character and good attitude.

Well versed in the following (Not necessary all but majority of them):

· Scrum and Agile Methodology

· .NET, ASP.NET and C#

· Cloud Computing platforms and its resources (Azure and AWS)

· Full stack development,

· MS SQL Server, CosmoDB, Azure SQL

· HTML, JavaScript, Bootstrap, jQuery, Blazor

· Restful API, Web API

· Jira, Confluence

· OWASP

Will be advantageous, if you know:

· DevOps and CI/CD

· Google Analytics 360, GSC, GTM

· Mobile App development using React Native

· Cloud base data warehouse such as google BigQuery

Wireframe tool, e.g., Figma, Lucidchart

• Candidate must possess at least a bachelor’s degree in computer science, information technology, marketing, or another related field.
• PMP or CSM certified, will be a plus

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built.
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Data Analyst Manager, R&D Project

Reports to: Head of R&D in Singapore

Overall Job Objectives

This position is responsible for tracking and managing WW R&D projects to ensure they are running efficiently in order to maintain the organsiation’s leadership in packaging technologies. Key roles include managing master database, monitoring projects development status, and generating monthly progress reports.

Core Roles and Responsibilities

• Manage R&D program database. Enter new projects, update projects in progress, and remove from database once completed.
• Lead monthly project status meetings to collect the updated status on all projects run by R&D.
• Summarize R&D key metrics such as schedule, expense, etc. and submit a monthly report to Head of ATSH R&D for review.
• Improve reports and analysis upon request from R&D executives.
• Work with Head of ATSH R&D to implement better project management flow in the company.

Job Specifications

• Bachelor/Master’s Degree in Engineering
• 5+ years of working experience in semiconductor packaging industry
• Proficient with MS Office (Excel, Powerpoint). Familiarity with SAP, PLM preferred.
• Sufficient familiarity with semiconductor packaging
• Understanding of multinational culture and interpersonal skills to work with R&D teams located in Asia (Korea, Japan, others)

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About ATLAS Bar Singapore:Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:Not wanting to rest on laurels, we have opportunities to expand our operations and are now searching for a dedicated Front of House Manager to join and lead our existing Floor team. Beyond the execution of world-class service, your job will require that you actively engage the team to provide exceptional day to day guest experiences while driving staff training, knowledge building and general team management. This special individual will work alongside our Head Bartender and report into the Assistant General Manager. Furthermore, the right applicant could be groomed for broader responsibilities in the short to mid-term future. Most importantly though, we require a candidate to grow and develop themselves and others in the world of gin and hospitality! Commitment to Growth is our key value and if you live for all things food and drink whilst working in a close team, ATLAS is the right place for you.

Do you thrive in a fast-paced environment?At ATLAS, we embrace the excitement and energy of a fast-paced environment with an existing, well trained Supervisory team. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself, expand as a professional and further develop a world class Front of House team in your own image with the guidance and oversight of strong core management.

Are there other benefits?Our commitment to growth extends to our Employees, and if you have a genuine passion for all things food and drink, ATLAS is the ideal place for you to thrive.Join our team and enjoy fantastic benefits, including:

Annual KPI bonus: As a member of our management team, a performance-based bonus will be awarded each year towards achievable goals. Your dedication and outstanding service will definitely be rewarded.
Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to very competitive wages and KPI incentives, we offer an annual work anniversary incentive to celebrate your work anniversary with us.
If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced manager or a younger professional wanting to start your journey in hospitality management, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Additionally, if you are seeking part-time service crew roles, we have opportunities available to accommodate your needs.

• Perm, West (Hybrid Work Arrangements)
• Must have experience with leasing for flatted factories / data centers (B1/B2 industrial)
• Sound understanding of the industrial leasing industry with an extensive network of contacts.
• 5 years of relevant experiences in marketing and industrial leasing.

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Description

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s commercial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate and industrial leasing industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Bonus
• Medical Coverage
• Hybrid work arrangements

We are in search of an adept and driven Technical Project Manager responsible for overseeing research projects aimed at tackling problem statements within the food, nutrition and consumer care industry and ecosystem. This role encompasses project timeline management, resource allocation, and ensuring successful project outcomes in alignment with SIFIB?s overarching research strategy and focus areas. We are seeking a well-rounded individual with a mix of project management expertise, industry knowledge, leadership capabilities, effective communication, and the ability to adapt to changing circumstances while maintaining a focus on delivering high-quality outcomes. Candidates can look forward to a role which offers direct contact with senior management, and significant growth.

Job Description

· Project Planning: Develop project plan, define scope, objectives, deliverables, and timelines in alignment with research problem statement.

· Project Execution: Oversee different workstreams across the project, ensuring adherence to timelines, milestones, overall project objective and budget. Routinely review the progress of the project with the internal scientific team and industry or academic collaborators.

· Cross-functional coordination: Manage and coordinate the project team consisting of the lead principal investigator/technical lead and research officers. Coach scientists on translating research findings to industry needs. Maintain close communication with:

I. Business Development team to ensure relevance to industry needs

II. Corporate strategy team to maintain project relevance to SIFBI?s research focus areas

III. Resource Management team for optimal budget utilization

· Project strategy: Comprehend the project technicalities to formulate the IP strategy, application opportunities and commercialization strategy collaboratively with the scientific team. Innovate concepts and identify opportunities to transfer the platform technology to industry or the ecosystem; present these ideas to potential industry partners.

· Risk management: Conduct project risk assessment and develop mitigation strategies to minimise potential project disruptions or deviations. Exercise judgement to escalate risks when necessary.

· Stakeholder management: Routinely engage stakeholders to gather project requirements, set expectations and provide regular updates on project progress, milestones and deliverables.

· Project reporting and maintenance of project documents: Prepare and maintain routine project documents (e.g. project charter, project management plan) and reports on project status, budget, updates with collaborators and risks.

· Keep abreast of consumer trends within the industry as well as recent scientific advancements in the discipline to remain pertinent to the field

Job Requirements

· Bachelor's or Master's degree in a relevant technical field (e.g., Food Science, Nutrition, Chemical engineering, Chemistry, Biochemistry, Biotechnology, Bioengineering or a medical or healthcare-related field).

· A minimum of 5 years of experience in the R&D sector of the food, nutrition, and/or consumer care industry, with a preference for candidates with project management experience.

· Proficient in coordinating multidisciplinary teams and devising/implementing project plans.

· Collaborative team player showcasing strong interpersonal skills and the ability to thrive in cross-functional teams.

· An adaptable individual with the ability to remain flexible in a dynamic work environment, adjusting plans and strategies as needed.

· Candidates with PMP training would be considered advantageous.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

- Contribute to IT projects for Antaes Asia clients

- Structure and closely follow the budget allocated to the program

- Develop an operating plan for the program

- Manage the projects related to the program and ensure projects structure is properly managed

- Put in place project organization and follow-up closely Project Managers contributing to the program

- Produce accurate and timely reporting of program status throughout its lifecycle

- Analyze program risks, raise technical risks and issues, and help to mitigate

- Escalate to Manager on foreseeable risks and issues pertaining to project

- Ensure requirements are implemented as planned, traceability is maintained throughout the projects/program, tests are performed and completed

- Manage a team with a diverse array of talents and responsibilities

- Manage relationship with Production teams, local IT and Release Manager to coordinate for deployment

- Ensure goals are met including customer satisfaction, safety, quality, and team member performance

- Manage Steering Committee preparation and presentation

- Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

- At least Bachelor’s Degree in Computer Science or related fields

- Min 5 years of experience as Program Manager within banking industry on Data, Transformation or Process Domain

- At least 2 years background in IT security topics

- Good command of analysis approach and methodology

- Good track record on past delivery of projects

- Good Critical thinking skill

- Excellent verbal and written communication skills and ability to interact professionally with diverse groups, managers, and subject matter experts.

- Ability to manage / facilitate a meeting, seminar, committee, training…

- Synthesis and coordination skills, focused communication to management and stakeholders.

- Ability to set up relevant performance indicators

- Proactive, positive attitude and desire to work as a team and help project team to achieve its objectives

- Ability to develop and adapt a process

- Ability to inspire others & generate people's commitment

- Critical thinking

- A good team player with problem-solving attitude.

- IT knowledge/background.

- Knowledge on agile way of working

- Entrepreneurial spirit is a plus (Optional)

- CISSP / CISM / CISA is a plus (Optional)

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Programme Manager - AWS / PB / Telok Blangah [3770]

Location: Telok Blangah

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 6pm ; Sat: 9am to 1pm
Salary: $4700 - $5500 (AWS + Performance bonus available)

Job Responsibilities:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our community service centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team.

Job Requirements:

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne