Total 24 customer service manager job vacancies in Information Technology category in Singapore

Role Overview:
Lead and enhance the daily operations of our mosque, driving excellence in administration, Human Resource, and financial management.

Key Responsibilities:

• Oversee daily operations and ensure efficient office management.
• Lead HR activities, monitor performance, and foster team collaboration.
• Manage budget, cash flow, and support fundraising efforts.
• Ensure compliance with policies and regulations.

Qualifications:

• Minimum 5 years of experience in the mosque sector.
• Proven experience in administration, HR, or operations.
• Strong financial and budget management skills.
• Excellent leadership and organizational abilities.

How to Apply:

If you are enthusiastic about contributing to a vibrant mosque community and possess the required skills and experience, we invite you to be a part of our team! Please send your resume and cover letter to [email protected], indicating your expected remuneration. We look forward to welcoming our new HCS!

The role will consist of a technical component, with a focus on material testing as well as designing new packaging systems. You will perform various types of testing for medical packaging materials and sterile barrier systems (packaging for sterile medical devices). You will design and create prototypes to support new sales growth and customer retention and assist external as well as internal customers with technical projects/package testing and consulting. You will own and manage smooth operation of a technical development center under the supervision of a senior engineer.

Primary Responsibilities

• Perform various types of physical, mechanical, analytical and integrity testing for medical device packaging materials and packaging systems

• Ensure that testing and lab procedures are performed safely. Ensure personal safety and routinely evaluate equipment for potential safety risks

• Design and create package prototypes using 2d and 3d software based on requests / inputs received from sales team. Maintain and control proper inventory of packaging materials, test material and test equipment accessories

• Maintenance of Lab equipment - Write/update work instructions, procedures, calibration instructions and test methods as required

• Liaise and collaborate with the technical team members at other global sites on technical topics and lab related activities

• Liaise and collaborate with external test labs, sterilization partners and contract manufacturing facilities, as required

• Communicate effectively with other Oliver employees both locally and globally

• Identify gaps and constantly strive to update technical capabilities of the Technical Development Center

• Provide expertise in material selection and package design of sterile barrier systems in order to support new sales growth and customer retention

• Occasionally, travel within APAC region to support our customers in the field including trial runs, troubleshooting customer processes and technical sales activities

• Actively support customer’s technical teams on new product introductions and validations

• Support the QA department with technical assessment of CAPA investigations

• Support product change notifications for customers

• Work closely within the Technical team to develop viable packaging solutions

• Qualify/Test new materials as per ISO 11607 – Ensure capability levels through thoughtful analysis and rigorous testing

• Design new products that can deliver Six Sigma process capability levels. Support/Improve existing product portfolio

• Other duties that assigned

Basic Qualifications

• B.S in Packaging engineering, chemical or mechanical engineering preferred. Candidates with a

graduate diploma in a similar engineering discipline may also apply

• 3-5yrs experience in medical device packaging

• 2d and 3d CAD knowledge / experience desired (AutoCAD 2d and Solidworks 3d preferred)

• Ability to stand and perform physical testing required.

• Strong listening ability and patience

• Ability to adapt to different working styles and cultures

• Positive attitude, ability to work under pressure and people oriented

• Strong written and verbal communication skills. Works well with people across the organization

Preferred Qualifications

Interpersonal Skills:

• Comfortable speaking before an audience

• Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and working and interacting in a group or team

• Ability to read, analyze and interpret data/documents/safety rules or manuals/operating instructions or procedures/maintenance

• Ability to write in a clear and concise manner

• Ability to speak effectively, present information, responds to questions in a clear and concise manner.

Technical Skills:

• MS Office, particularly Word, Excel, PowerPoint and Outlook, Essential Functions

• Knowledge of 2d and 3d CAD knowledge / experience desired (AutoCAD 2d and Solidworks 3d)

Other Skills:

• The ability to predictably and regularly attend work and to be punctual

• The ability to read and understand documents and drawings

• The ability to work cooperatively with others

• The ability to deal politely and professionally with customers and/or coworkers

Special Requirements

Ability to travel 5-10% of the time internationally

Occasional evening / weekend work might be required (e.g. night calls with USA/EU)

Working hours: 5.5 working days

8.30am to 5.30pm, 8.30am to 12.30pm

Location: CBD area

Basic + AWS + Performance Bonus!

Responsibilities

• To carry out all preventive and breakdowns maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by immediate superior.
• Prepare service reports after every completed job for customer's endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• At least 2 years of related techinical experience in chillers, ACMV equipment, switchboard and generators will be an advantage
• Positive attitude, good interpersonal and customer-centric skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 10 years’ experience with Technology Project Management.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Bachelor's Degree in Computing or related discipline to support job requirements.
• At least 10 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work & process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

- Cloud related solutions.

- Infrastructure / Network related solutions.

- Endpoint / Workplace Technology related solutions.

- Active Directory / Identity Management related solutions.

Soft Skills

• Good organization skill, able to multi-task and work under pressure.
• Adaptable and comfortable working in a dynamic environment.
• Excellent time management and can prioritize work.
• Strong analytical and critical thinking skills, and meticulous with attention to details.
• Team player, able to work independently or in a team with minimal supervision.
• Good communication, writing and presentation skill.
• Good stakeholder engagement and vendor management skills.

JOB ROLE

▪

Manage Large Services engagement(s) [Multi Million $] ,work closely with Customer’s Senior Management and drive the team towards customer delight.

JOB ROSPONSBILITIES:

Program Management:

•

Define and monitor Program Governance

•

Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

•

Manage Engagement level risks, issues and work out / drive the action plan, along with team

•

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation & excellence.

•

Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

•

Work collaboratively with Dev managers, Architect to drive the engagement towards customer delight.

•

Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters

AWARE is seeking a compassionate and dedicated individual to join us as a Programme Manager to lead our Case Management team. Our service involves working with clients to access justice via exploration of options, navigating systemic barriers and advocacy work. We are looking for an experienced practitioner with social work and/or counselling cum managerial experience in the social service sector or related setting.

Join us if you have a strong understanding of gender-based violence, women's rights issues, as well as a strong commitment to the values of AWARE’s gender- and trauma-informed practices.

Position: Programme Manager (Case Management) -E3

Department: CARE

Salary Range: $4520 to $5400

Term: 1 Jan 2025 to 31 Dec 2026

Responsibilities

• Provide leadership in strategic work targeting systemic change - both in internal work, and/or to respond to the changing landscape of Singapore’s social service provision
• Lead and manage the team to deliver timely and quality service in case management, befriending and case advocacy work
• Oversee and manage the budget, planning, development, monitoring and evaluation of the programme
• Lead team capacity building via clinical and administrative supervision and training
• Engage in staff recruitment, onboarding and training
• Provide casework, including crisis intervention to meet overall needs of survivors of gender based violence, including their significant others, when needed.
• Liaise with authorities like the criminal justice system, police, hospitals and other social service community partners to increase service access for survivors
• Promote case management and CARE services through knowledge exchange and collaboration with community partners
• Work closely within the CARE team, with external consultants, across departments and the Executive Director
• Collaboratively design and conduct Sexual Violence related groupworks
• Conduct related training to volunteers, staff and community partners for capacity building
• Any other necessary tasks as required by the Head of Department, based on capacity

Qualifications and Work Experience

• Recognized Masters degree in social work, psychology or counselling
• Minimum 5-8 years in case management or a related field, with at least 2 years in a managerial and/or supervisory role in a social service organisation or related
• In-depth knowledge of case management principles, practices and procedures, with skills in training and capacity building in these areas
• Familiarity with relevant local legal, regulatory and industry practices and guidelines that affect case management services
• Experience in managing daily operation, programme development, implementation and evaluation
• Experience in strategy planning, work planning and managing people and financial resources effectively
• Experience in gender violence and trauma work (preferred)
• Experience in advocacy work (preferred)
• Experience in conducting group work (preferred)

Skills

• Professionalism, leadership, clinical and people management skills are essential
• Strong interpersonal and communication skills (both verbal and written-second language such as Chinese, Malay or Tamil preferable)
• Ability to maintain professional boundaries
• Ability to handle sensitive information with discretion and confidentiality
• Strong organizational and time management skills
• Proficiency in Google Workspace (Google Docs, Sheet, Slides, Drive) or similar Office Suites, and relevant database systems
• Ability to lead independently and also has strong teamwork ethos
• Ability to work with a multidisciplinary team
• Flexibility and adaptability to handle a fast-paced environment, work under pressure and manage competing demands
• Excellent case recording and record-keeping skills
• Ability to interpret and analyse both quantitative and qualitative data and produce reports
• Advocacy lens (preferred)
• Group work skills (preferred)
• Knowledge and skills in gender violence and trauma work (preferred)

You must read and acknowledge our Privacy Statement here.

Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

The Technical Manager provides technical support and advice to customers and the service team in the region. They work closely with sales, service teams, and customers on training, troubleshooting, maintenance, warranty, and special projects. They proactively engage with customers on pre-sales and post-sales technical queries to assist the sales team in generating revenue. They serve as the primary contact for customers in technical and field service matters, working to resolve their problems. They coordinate closely with the General Manager-Service to efficiently manage service operations.

Key Responsibilities:

• Technical Support: Provide technical support solutions during installation, repair, troubleshooting, testing, and commissioning.
• Product Performance Assessment: Assess product/equipment performance and recommend improvements.
• Customer Interaction: Interact professionally with technical superintendents, owners’ representatives, technical directors, and shipyard personnel.
• Service and Repair Advice: Recommend and advise customers on service and repair matters to support reliable and safe equipment operation.
• Vessel Support: Provide technical solutions to enable safe, continued operation of vessels.
• Technical Report Preparation: Prepare critical technical reports for service/warranty jobs and future submissions.
• Repair Shop Involvement: Participate in repair shop facility matters and maintain professional repair work.
• Outsourcing Management: Review, recommend, and manage outsourcing of repair jobs.
• Skill Development: Learn new skills to become self-sufficient and provide advice for routine repair and service tasks.
• Task Completion: Follow up to complete tasks assigned by the General Manager-Service.

Upstream Data & AI Manager

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

· As an AI Strategy Practitioner, you will apply industry and AI expertise to build data and AI strategy, business case and roadmap to identify AI value opportunities across the business value chain.

· You will create a Data & AI platform and capabilities blueprint, target operating model including implications for larger talent strategy.

· You are expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions.

· Additionally, you are expected to provide solutions to problems that apply across multiple teams.

· Architect and implement infrastructure for large scale training and inference of Gen AI models

· Architect and implement infrastructure for large scale Gen AI application development and operations

· Optimize infrastructure for performance, cost, consumption, and scale

· Evaluate AI infrastructure options

· Advise on technology and vendor selection

· Architect and design operational controls for Gen AI platform and infrastructure

· Architect and implement observability solutions for Gen AI platform and infrastructure and associated control towers

Job Qualifications

· As an AI Strategy Practitioner, you will apply industry and AI expertise to build data and AI strategy, business case and roadmap to identify AI value opportunities across the business value chain.

· You will create a Data & AI platform and capabilities blueprint, target operating model including implications for larger talent strategy.

· You are expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions.

· Additionally, you are expected to provide solutions to problems that apply across multiple teams.

· Architect and implement infrastructure for large scale training and inference of Gen AI models

· Architect and implement infrastructure for large scale Gen AI application development and operations

· Optimize infrastructure for performance, cost, consumption, and scale

· Evaluate AI infrastructure options

· Advise on technology and vendor selection

· Architect and design operational controls for Gen AI platform and infrastructure

· Architect and implement observability solutions for Gen AI platform and infrastructure and associated control towers

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Job Description:

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Requirements:

• Degree / Diploma in Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultants.

Reality Labs is building products that make it easier for people to connect with the ones they love most, enjoy top-notch, wire-free VR, and push the future of computing platforms. We are a team of world-class experts developing and shipping products at the intersection of hardware, software and content.

We are seeking an exceptional Technical Program Manager (TPM) with a passion for working with multidisciplinary, global teams in order to bring new immersive technologies to life in a fast-paced environment. This is a highly cross-functional role that requires demonstrated experience leading technical software initiatives, program management, clear communication, and influential leadership skills. The right candidate will help structure new programs and projects in alignment with roadmaps, ensure prioritization with cross-functional alignment, build detailed milestones and execution plans, ensure end-to-end delivery while providing updates through transparent and concise communication.

The job entails working closely with partners in APAC and coordinating with a team based in California.

Responsibilities:

• Autonomously work with cross functional teams and partners in complex, cross-functional program plans (requirements, milestones, schedules) in a matrix organization spanning engineering (software), product, user experience, and content.
• Working with cross functional teams and partners, develop end-to-end execution plans for on-time product milestone delivery.
• Track, analyze, and communicate to develop and execute against partnership goals
• Collaboratively build and actualize technical roadmaps, proactively identifying technical dependencies, constraints, risks with mitigation strategies, align on priorities, and chart the execution path for delivery.
• Drive difficult conversations with cross-functional partner teams for alignment and delivery in an independent manner.
• Participate in external client meetings
• Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics and updates into clear and concise communications to program stakeholders and executive management.
• Support the creation of technical program management best practices for the team. Design, build, and scale processes and systems that increase efficiency and effectiveness.

Minimum Qualifications

• B.S. in Engineering, Computer Science, or a related technical discipline.
• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices.
• Experience leading cross-functional teams through the software development lifecycle and driving tech maturation.
• Experience in navigating through ambiguity, driving timely decisions, and presenting to diverse groups (technical and non-technical).
• Experience building and shipping 0→1 products from inception to delivery.
• Experience in communicating effectively with a diverse range of stakeholders, collaborators and clients, at different levels.
• Experience prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.

Preferred Qualifications

• Advanced degree in Engineering, Computer Science, or a related technical discipline.
• Past experience developing MR/VR software products
• Past experience developing and shipping software products related to media, immersive media, and/or interactive media.

We regret to inform that only shortlisted candidates will be notified

EA Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field with at least 5 years of relevant experience.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• Bachelor or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Ph.D/Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve.

Join us.

PPM team is responsible for working with cross functional teams in 1) project management for major data privacy related projects; 2) driving better processes for compliance review for TikTok

As PPM to TikTok product team, the ideal candidate possesses the ability to document and organize process requirements, roadmaps, deliverables, task owners and timelines in a fast paced environment. The ideal candidate is deeply passionate about cross-functional project management, high level thinking and on the ground execution. This role requires the ability to work across different time zones and using analytical rigor to identify and prioritize organizational pain points. The successful candidate is intellectually curious, creative, self-resilient and comfortable operating in ambiguity with strategic thinking.

Key responsibilities

1. Manage complex projects with tight timelines and work with internal stakeholders to establish roadmaps and communicate timelines and deliverables to internal stakeholders as needed;

2. Support execution of privacy efforts within TikTok product org;

3. Partner with global counterparts across product, engineers, legal and others to drive alignment and deliverables of major privacy initiatives;

4. Develop a strong understanding of the business and technical requirements and obligations.

Qualifications

Minimum Qualification

- 5+ years of project management experience.

- Detail oriented, can coordinate across multiple teams/countries/cultures;

- Ability to identify inefficiencies and create process improvement through standardization and policies.

Preferred Qualification

- Those with prior experience managing global projects are preferred;

- Experience with compliance, privacy, risk management is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Technical Program Manager (Media/Entertainment Products)

• 9 months contract (parental leave cover)
• Hybrid work arrangement
• Work location: CBD

The Opportunity

• Autonomously work with teams and partners in complex, cross-functional program plans (requirements, milestones, schedules) in a matrix organization spanning engineering (software), product, user experience, and content.
• Working with teams and partners, develop end-to-end execution plans for on-time product milestone delivery.
• Track, analyze, and communicate to develop and execute against partnership goals
• Collaboratively build and actualize technical roadmaps, proactively identifying technical dependencies, constraints, risks with mitigation strategies, align on priorities, and chart the execution path for delivery.
• Drive difficult conversations with cross-functional partner teams for alignment and delivery in an independent manner.
• Participate in external client meetings
• Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics and updates into clear and concise communications to program stakeholders and executive management.
• Support the creation of technical program management best practices for the team. Design, build, and scale processes and systems that increase efficiency and effectiveness.

Your Background

• B.S. in Engineering, Computer Science, or a related technical discipline.
• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices.
• Experience leading cross-functional teams through the software development lifecycle and driving tech maturation.
• Experience in navigating through ambiguity, driving timely decisions, and presenting to diverse groups (technical and non-technical).
• Experience building and shipping 0→1 products from inception to delivery.
• Experience in communicating effectively with a diverse range of stakeholders, collaborators and clients, at different levels.
• Experience prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.

Job Description:

• Support the Program Manager in coordinating and managing project activities
• Assist in organizing internal meetings and discussions related to program deliverables
• Monitor and track project status and report updates to the Program Manager
• Help prepare documentation and reports related to Product Lifecycle Management
• Provide operational support to ensure efficient execution of project tasks
• Assist in managing project schedules, resources, and deliverables
• Collaborate with internal teams to ensure the timely completion of project milestones
• Ensure adherence to company security policies and procedures
• May perform other duties and responsibilities as assigned by the Program Manager

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Business Administration, Engineering, or a related field
• At least 1-2 years of experience in project coordination or support roles (preferably in OEM/ODM businesses)
• Proficient in Microsoft Office, particularly Excel
• Strong organizational and communication skills
• Ability to work independently and manage multiple tasks effectively
• Willing to perform overtime as required

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Skills:

• Experience with managing end to end implementation of projects.

• Experience with managing and working with external vendors/teams.

• Database (Ability to use and understand for the purpose of analysis and design and investigation)

• Analyse Requirements and form solutions for the application.

Key responsibilities:

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Skills:

• Experience with managing end to end implementation of projects.

• Experience with managing and working with external vendors/teams.

• Database (Ability to use and understand for the purpose of analysis and design and investigation)

• Analyse Requirements and form solutions for the application.