Total 197 it support executive job vacancies in Information Technology category in d05 clementi new town hong leong garden pasir panjang

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

About us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications.

Responsibilities

• Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance.
• Hands-on work on technical issue troubleshooting and ensure application functionality.
• Participate in the planning and execution of application upgrades and enhancements.
• Monitor system performance, track incidents, and proactively address potential issues.
• Ensure compliance with regulatory and security requirements for banking application.
• Continuously work towards making improvements in the release process.
• Provide regular reports on application support metrics and key performance indicators (KPIs).
• Support project team on DEV, SIT and UAT environment deployment and troubleshooting.
• Familiar with ITIL based Bank IT process, especially on incident, problem and change management.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields.
• 3 years of Technical/Application Support experience on multi technology platforms.
• Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle.
• Cross-platform experience and the expertise to identify and resolve integration issues.
• Excellent understanding of the CI/CD practice.
• Familiar with application release methodology.
• Experience in software development lifecycle and agile development methodologies.
• Experience working in a financial services institution with understanding of MAS technology risk requirements.
• Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank.
• Good communication and coordination skills.
• Hands-on development experience is a plus.
• Excited to work in a fast-paced environment.

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description:

• Provide Pre-Sales and After Sales Supports on the Products developed by the Company
• Provide Good Support and Training to Customers on the usage of Application Systems developed and Implemented by the Company
• Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
• Provide 1st line technical support, diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
• Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
• Assist in project management, product development, implementation, testing, support and maintenance of software applications
• Meet performance (SMART) goals and objectives set by upper management
• Report on the progress of goals and objectives
• Monitor performance progress with management

Qualifications & Experience:

• Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
• Ability to respond rapidly and professionally to problems originating from customers
• Possess strong analytical and problem solving skills with excellent communication skills
• Ability to work independently with minimum supervision
• Knowledge in Financial Accounting, MS .net or SQL environment an added advantage

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Punggol Digital District

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, maintenance of Cloud Hosting Environment and support of the Application developed by the company

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

Programme Executive (CREST)

The Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or who are at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

JOIN US if you are an advocate for mental health especially with a heart for the seniors.

The Programme Executive (CREST) plays a supportive role providing the daily administrative and operational support to the team, contributing to the purpose of CREST service development and implementation. You are responsible in organizing the logistics &/or resources to ensure the smooth running of CREST services. You may also be involved in coordinating outreach events and activities.

Key Responsibilities:

· Provide administrative and logistical support in running client-related and/or other CREST activities, including outreach events collaboration with community partners.

· Conduct client screenings, provide emotional support to clients and mental health awareness

· Assist Social Workers in client monitoring, care support coordination and follow-up.

· Administer and ensure accuracy and compliance in data collection, documentation, and submit reports as required

· Plan and conduct home-based or centre-based cognitive stimulation activities for clients and caregivers.

· Prepare resource materials for clients and caregivers.

Requirements

· Possess a diploma certification or relevant social service certification.

· Non-diploma holder with social service experience will be considered.

· Conversant in English and the ability to speak dialect or Malay will be a bonus.

· Good communication and interpersonal skills.

· Passionate to work in the mental health sector and community service sector.

· Outgoing and sociable personality with keen interest in working with people on one-to-one basis or centre-based group activity.

· A well-organized, meticulous team player who can also work independently.

· Only Singaporeans

Overall Responsibilities

• Handling and Managing Customer accounts + Planning Delivery Scheduling.
• Replying to customers’ inquiries.
• Daily monitoring of shipment schedule to customers.
• Follow up on the production following up on shipment status to customer.
• Liaising with various departments on the delivery plan, i.e. Purchasing, Production, Quality, and logistics.
• Working with purchasing on customer forecast demand.
• To handle ECO / ECN and facilitate the changes.
• Handling RMAs queries
• Costing & RFQs to customers.

Experience, Qualifications & Skills Required:

• Diploma or Degree in Business / Marketing / Engineering, Supply Chain, or other relevant degrees.
• Good Microsoft Excel and PowerPoint skills
• At least 2-5 years of related experience in a Customer Service related field.
• Meticulous in managing customers’ pricing/quotations so as to achieve maximum business profits for the company
• Ability to think out-of-the-box and address customers’ queries with win-win solutions between internal and external departments.
• Effectively manage multiple priorities under extremely tight deadlines

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

• Position : Technical Support Engineer (Automation Products) – Up to $4,500 + AWS
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Provide pre-sales support and post sales application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Documentation and recording of all service, support and application activities
• Conduct product training and demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Deepen quality of integrated person-centred care (PCC) to reframe and normalize life of PWD and PMCI, unleashing their hidden talents through visionary therapeutic engagements, build connections and provide opportunities for continuous learning and contributions to the Lodge as well as in the community.

Responsibilities:

• Co-create and enhance community care service streams for evolving profile of PWD and PMCI living in the community and their caregivers
• Lead, co-design and facilitate rich wellness activities virtually and in person to empower and unleash potential of PWD, PMCI and their caregivers
• Enthuse and synergise with knowledge partners, co-creators and family members to build a respectful and dementia friendly community to create person-centred care everywhere
• Strategize, plan and co-ordinate outreach and on-boarding of clients
• Co-creating knowledge from everyday best to build ground-up models with new benchmarks set

Requirements:

• A good basic degree in either Communication, Marketing, Psychology, Gerontology, or linguistic related field with 2 to 3 years of working experience
• Technology savvy and experience in social media marketing
• Strong in writing and documentation
• Possess keen minds and enjoy pathfinding work
• Creative, resilient, dynamic, organized, resourceful with good intrapersonal, interpersonal skills

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

We are looking for a compassionate and enthusiastic team player to join us as an Assistant Programme Executive at Active Ageing Centre @ Serangoon. The Assistant Programme Executive assists with the centre activities and clients at the centre

- Plan and prepare monthly activities schedule for clients.

- Engage with the clients during the activities.

- Pack and distribute food ration packages.

- Assess clients’ need and make necessary referrals to appropriate agencies and/or various care services.

- Manage and maintain all necessary documentations and paperwork of clients’ data and centre activities.

- Maintain the general cleanliness of the centre.

- Assist the centre manager on any other ad-hoc duties.

Working Hours:

Monday to Friday : 8:00AM – 5:00PM
Saturday/Sunday : Minimum 2 Saturdays or Sundays

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

Join Our Team: Programme Executive (Marriage & Family Development) 2-Year Contract

At Masjid Darul Ghufran, we’re on the lookout for a Programme Executive to spearhead impactful initiatives that strengthen family and marriage well-being within our community. If you are passionate about community engagement, programme development, and making a difference, this role could be for you!

Key Responsibilities
As a Programme Executive for Marriage & Family Development, you will:

• Develop and manage community programmes that promote marriage and family well-being.
• Lead outreach and publicity efforts to engage and support stakeholders.
• Conduct research to enhance programme effectiveness and community impact.
• Provide administrative support for smooth programme execution.

This role includes overseeing signature programmes such as:

• Triple P (Positive Parenting Programme)
• Purposeful Play
• Parent Peer Support Group (PPSG)

What We’re Looking For?
Education:

• A minimum Diploma or Bachelor’s degree in Psychology, Social Work, Counselling, Family Studies, or a related field.

Experience:

• Minimum 2–3 years of experience in programme management or partnership coordination.
• Experience working in family development or community-based initiatives is preferred.

Skills & Competencies:

• Strong interpersonal and communication skills.
• Ability to juggle multiple programmes simultaneously.
• Proficiency in stakeholder engagement and partnership development.
• Strong organizational and time-management skills.
• Bilingual proficiency in English and Malay preferred to ensure effective communication with stakeholders.

Why Join Us?
At Masjid Darul Ghufran, you will play a critical role in empowering families and strengthening our community ties. You’ll have the opportunity to work in a dynamic environment, collaborate with passionate individuals, and bring meaningful programmes to life that uplift the lives of others.

Only shortlisted candidates selected for interviews will be contacted within three weeks after the closing date.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

This role will support the day-to-day administration of industry engagement and partnerships at CFISG, working closely with the Executive Director and Director of Strategy, Partnerships, and Technology Translation. The candidate will play a key role in driving industry engagement and partnership activities, bridging communication and collaboration between CFI Singapore, partner institutions, and industry stakeholders to advance joint initiatives and strategic goals.

The ideal candidate will bring exceptional interpersonal and writing skills, coupled with strong organizational abilities. Success in this role requires diplomacy, creativity, and a detail-oriented mindset, along with the ability to navigate complex institutional and research environments. The candidate must excel at managing multiple priorities under tight deadlines and demonstrate a proactive, solutions-oriented approach to fostering impactful partnerships.

The successful candidate will cover the following roles:

a) Strategic Partnership Development and Engagement

• Collaborate closely with the Director of Strategy, Partnerships & Technology Translation to develop a multi-year strategic partnership roadmap, outlining key partnership goals, priority sectors, target organizations, and milestones.
• Develop and implement targeted engagement and outreach strategies to establish CFISG as a hub for industry partnerships, facilitating strong collaboration networks and showcasing the Institute’s capabilities.
• Follow up with communications and arrange dialogue and discussion sessions with the identified strategic industrial partners and other organizations to advocate for CFISG’s initiatives.
• Design and implement outreach programs, including informational sessions, seminars, and dialogue sessions, to showcase CFISG’s research and partnership opportunities to a broader industry audience.

b) Partnership Operations and Administration

• Coordinate all necessary documentation for research collaborations, and work together with different NUS entities to facilitate the drafting and management of Research Collaboration Agreements (RCAs), Memoranda of Understanding (MOUs), and Non-Disclosure Agreements (NDAs).
• Organize and facilitate partner engagement activities, such as workshops, roundtable discussions, or other events, to showcase research advancements and explore new collaboration opportunities.
• Establish and manage a partnership pipeline, tracking potential new partners and strategically aligning their interests with CFISG’s core objectives and ongoing research initiatives.
• Develop mechanisms for collecting feedback from industry partners regarding their experiences with CFISG, using insights to continually enhance partnership administration processes.

c) IP and Technology Translation Management

• Working closely with CFISG researchers, to develop and implement an IP strategy that aligns with CFISG’s long-term goals and research strength, identifying priority areas for patenting, copyright, and other IP protections.
• Use insights from IP analysis to identify potential white spaces, advising on research focus areas that have strong commercialization potential.
• Assist in technology translation activities, agreement preparation, IP management in CFISG

d) Resource and Partnership Management

• Assist Directors in managing agreements, documentation, and resource pledging with external partners, ensuring alignment with organizational goals and compliance requirements.
• Develop streamlined processes for agreement review, approval, and renewal to reduce bottlenecks and enhance efficiency.
• Act as the main point of contact between partnership stakeholders and CFISG, facilitating cross-functional collaboration to support partnership goals.

e) Integrated Communication, Outreach and Marketing

• Working closely with different principle investigators in CFISG, assist in the development and management of social media channels, website content, and digital newsletters to keep stakeholders informed about ongoing research, events, and new partnership opportunities.
• Support CFISG’s communication efforts, including outreach activities, and coordinate with stakeholders on publications, presentations, and other materials that promote CFI’s research and achievements.
• Create case studies, success stories, and testimonials that showcase the real-world applications of CFISG’s work, positioning the institute as a thought leader in coastal protection and flood resilience.

Job Requirements

• Degree in business administration, accounting or engineering
• At least 3+ years of related administrative experience
• (previous positions in academic environments and deep science fields would be a plus)
• Demonstrated multi-stakeholder project management experience
• Ability to handle complex, ambiguous and challenging situations and comfortable with change in a fluid environment within an evolving organization.
• Familiarity with project management resources and tools.
• General knowledge of local funding bodies and grant regulations.
• Ability to resolve complex issues and to make administrative and procedural decisions and judgments.
• Must have an advanced application of MS Office Suite (CRM, Word, Excel, PPT, etc.)
• Hands-on, analytical, empathetic, creative, passionate professional committed to ongoing progress
• Inclusive and a genuine team player.
• Excellent interpersonal and communication skills.
• Customer centric, creative thinker and inquisitive.
• Open to fixed-term contract.

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Punggol Digital District

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

Job Description:

• manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.

• respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.

• liase with users and authority to prepare and submit detailed work proposals for job requests.

• prepare costing, condition assessment, and proposal for maintenance works.

• responsible for inventory record, drawings, documentations and defect liability period registers.

• compile and maintain service reports, licenses/certificates on site.

• prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.

• supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.

• check and certify works done by sub-contractors.

• perform any other technical tasks as and when required.

Job Description:

• manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.

• respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.

• liase with users and authority to prepare and submit detailed work proposals for job requests.

• prepare costing, condition assessment, and proposal for maintenance works.

• responsible for inventory record, drawings, documentations and defect liability period registers.

• compile and maintain service reports, licenses/certificates on site.

• prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.

• supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.

• check and certify works done by sub-contractors.

• perform any other technical tasks as and when required.

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]