Total 5 product management job vacancies in Information Technology category in PAS-Bukit Timah CC

Academic Education and Work Experience

• Bachelor’s degree in Computer Science and/or Cloud Engineering/Science, Information Technology or related discipline.
• Candidates should possess 3 years hands-on working experience in the System engineering with L2 Cloud Server management experience. Exposure to security, support and operations of sizable enterprise and cloud infrastructure with in-depth hands-on knowledge of security practice.
• Proficiency in Windows Server roles and functions is a must.
• Proficiency in Linux based systems, security infrastructure, security policy orchestration and system automation tools will be an added advantage.
• Ivanti Patching management, Ansible Automation, power automate/powershell and/or other scripting languages.
• Familiarity in AWS Best Practise system management, S3 Bucket, EC2 Instance, VPC, Transit Gateway, VPC Peering, SES, Route53, JSoN/YAML scripting.
• Fluent in Database/RDS management. MS SQL, Oracle.
• Familiar with Call Center Service. Call flow design, Amazon Connect, voice gateway
• Experience with Microsoft EntraID, Conditional Access, Graph API, Azure B2C.
• Knowledge of ITSM/ITIL would be helpful.
• flexible schedule, including night and weekend employment.
• Familiar with open source and other tools for monitoring, troubleshooting, and performance analysis.

Professional Education/License (if any)

• AWS Certified Solutions Architect Associate/Professional.
• Azure Certified Administrator/Solutions Architect.
• Redhat Certified System Administrator.

Skills

• Strong analytical and troubleshooting skill in technologies, including Windows Roles Servers, Linux Server, SAN storage related issue and continue enhancing reliability.
• Maintain, Manage and Monitor Hybrid Cloud Infrastructure.
• Knowledge of Cloud security tools like Checkpoint, Security Hub, GuardDuty, AWS Detective
• Ability to work effectively in a fast-paced implementation environment
• Knowledge of Veritas Backup solution, Ivanti Patching management, Ansible Runbook Automation, IIS Web, Apache/Tomcat Web.
• Knowledge of Genesys Call Center Solutions, Amazon Connect Call Center. Voice Gateway and SIP trunk integration.
• Automation Scripting experience using PowerShell, Python, YMAL, JSON, Bash.
• Knowledge is Database Management, MS SQL, Oracle and AWS RDS.

Personal Attributes

• Strong experience in vendor, project, service, people, stakeholder management and process improvement.
• Excellent interpersonal, strong people management and communication skills both written and oral with proven ability to communicate at all levels.
• Able to have holistic view, able to bridge people, process and information in order to produce appropriate results; ability to see beyond the dot.
• A self-starter to learn and broaden knowledge to continuously add values to the organization.

This role is responsible for supporting the roadmap and working with the delivery teams for technical implementation. You will partner up with business, marketing and technical stakeholders to define requirements on both ends and implement the solution. You are an application developer (Salesforce) and you are also expected to know and understand business goals and context, to help achieve the outcomes.

To excel in this position you should always be looking for new ways to solve problems, have good communication & leadership skills and have the willingness to learn, collaborate and to be accountable

RESPONSIBILITIES

• Ensure quality of assigned development work to be delivered.
• Follow all standard operating procedures and maintain updated ticketing for events, incidents, requests, changes, problem, etc. to ensure compliance and consistency in work processes.
• Provide technical assistance for escalated end-user troubleshooting, bug fixes and “how-to” assistance to ensure timely resolutions for application issues.
• Make recommendations and propose technical solutions to meet business/project requirements.
• Ensure compliance and that the system fits its intended use via documentation and execution of computer systems validation.
• When needed, provide leadership for the delivery of new initiatives / enhancements as well as operational support for solutions in production to meet organization requirements.
• Train team members to have the knowledge and be effective in using/supporting/ enhancing a delivered system/solution.
• Support development of team capabilities to meet organizational strategies/goals by developing the capabilities of the team by guiding & coaching junior team members.
• Researches, designs, develops, configures, integrates, tests and maintains existing and new business applications and/or information systems
• Provides required documentation and participates in architecture reviews to ensure that the solutions comply with standards and use approved technologies.

REQUIREMENTS

• Diploma/Degree in Computer Science, Information Systems or equivalent.
• Have 3 – 4 years of working experience in application/system development.
• Experience in technical development, deployment, and integration of software solutions.
• Experience working in agile environment involving intra and inter-team dependencies and with scrum methodology practices.
• Experience with software test methodologies, test scripting and testing tools.
• Experience working with the required (or similar) domain technologies (Salesforce, MuleSoft, Canvas, AWS).
• Excellent interpersonal and communication skills both written and oral.
• Proficient software engineering skills with Salesforce Sales Cloud, Service Cloud.
• Experience with MuleSoft’s Anypoint Studio and Anypoint Platform is a big plus.
• Experience in using/administering Salesforce Marketing Cloud is a big plus.
• Knowledge of relational databases, data modelling, and ETL tools.
• Capable of understanding business requirements and implementing complex integrations.
• Good problem-solving skill that is able analyze issues from multiple perspectives and derive pragmatic and comprehensive solutions to problems.
• Team player who can communicate effectively, to bring forth the ideas, plans and strategies to other stakeholders in order forge common goals and concretize deliverables.
• Able to work highly independently and good project management skills.

The Network Specialist will plan, design and build the robust, steady and secure corporate network that meet the new business needs defined by SIM's vision. The two key considerations are: High availability inter-networking, Easy accessibility connection. The incumbent will help maintain and operate SIM’s Campus network services covering end user computing, infrastructure, services, cybersecurity and critical applications, as well as help automate operational network services covering unified network management and inventory management.

• Manage the IT Services at SIM to meet the SLAs and expectations of all SIM Stakeholders including SUSS.
• Understand, plan, design and execute the enhancements or expansion of IT Services to the growth and change in direction of SIM businesses. Examples: 1) Implement Network and network security products, platforms, software, hardware or appliance-based solutions. 2.) Unify networking with better control. Be it LAN, WIFI, 5G, IOT, etc.
• Understand, plan, design and execute enhancements and maintenance of Network Infrastructure to ensure reliability, security and service levels are met.
• Maintain network security across the enterprise’s global infrastructure deployments analyse network security threats. Monitors organization’s network for security vulnerabilities and investigates occurrences of violations.
• Develop new skills within IT Services by working with the people to ensure new technology/approaches are implemented to force the pivoting of skills.

Requirements

• Bachelor’s degree in Network Engineering and/or Computer Engineering/Science, Information Technology or related discipline.
• Candidates should possess 5 years working experience in network engineering with L2-L3 network Experience. Exposure to security, support and operations of sizable enterprise and cloud infrastructure with in-depth hands-on knowledge of security practice.
• Understand and have experience in network-based systems, security infrastructure, security policy orchestration and network automation tools will be an added advantage.
• Experience in IP Router, Huawei POE Switch, Ivanti VPN, IPsec VPN tunnelling, Fortinet/Juniper/Cisco Firewall security management.
• Experience in WIFI Control Tower Management and High availability management.
• Familiar with Network Access Control Concept and Radius management.
• Knowledge of ITIL would be helpful.
• Open to flexible schedule, including night and weekend employment.
• Familiar with open source and other tools for monitoring, troubleshooting, and performance analysis.
• Troubleshooting L2-L3 protocols and technologies, including IPSEc, DMVPN, BGP, OSPF, VPC, QoS, 802.1x, LDAP and other TCP/IP Networking related issue and continue enhancing reliability.
• Knowledge on HP Clearpass authentication or relevant radius authentication measure
• Knowledge of VPN management and Zero Trust Network Access ZTNA solution
• Knowledge of Fortinet/Juniper Firewall or relevant firewall setup.
• Knowledge of Huawei Wifi and Switching setup troubleshooting skill.

JOB DESCRIPTION

Facilitation of therapy activities

To ensure a safety environment for the residents to perform the therapies

To assist in lifting and transferring residents where necessary.

Provide porter service to residents to-and-fro hospital for medical check-up where necessary

Build positive relationships with residents.

Able to work as a team with the members of the Home.

To orgaanize event/programme for the residents.

Able to work well with volunteers.

REQUIREMENT

“O” Levels / “A” Levels / Certificate / Diploma / or Equivalent

At least 1 year of Relevant experience in healthcare or service industries

Have good verbal and non-verbal communication skills.

With passion to work with elderly

Responsibilities and Duties:

• Assist the project manager to roll out the hospital’s value-based healthcare (VBHC) initiatives, including administrative support and liaising with various stakeholders.
• Prepare statistics, reports, and charts for dissemination to various stakeholders.
• Assist with the collection, storage, and analysis of department and hospital data to identify trends, patterns, and insights.
• Assist in developing and implementing quality improvement initiatives to streamline department operations, and to enhance patient outcomes and satisfaction.
• Handle finance claims and budget with project manager’s guidance.
• Attend and record minutes of department & various workgroup meetings.
• Contribute and support hospital-wide projects, as required
• Perform other duties as assigned

Job Requirements:

• A basic degree (preferably in computing, business, mathematics, statistics or analytics).
• Preferably a minimum of 2 years’ experience in a hospital setting.
• Organized and detail-oriented.
• Can work independently and under pressure
• Strong work ethics.
• Proficient in Microsoft Office, particularly Microsoft Excel.
• Prior hands-on experience in data mining, data management, data modeling, data visualisation, healthcare-related analytics will be an advantage.
• Prior experience in predictive analytics and proficiency with using R/Python, SPSS, STATA and Tableau will be an advantage.