Total 3,527 recruitment manager job vacancies in Information Technology category in Singapore

Job Summary

The Program Manager will be accountable for the successful completion of InterSystems Corporation (TrakCare) assigned projects. The Program Manager is the ambassador to the customers in which we are implementing solutions as well as being the escalation point between the customer and InterSystems Corporation. The Program Manager will be responsible for ensuring projects are running on time and to budget and where possible will work with the client to consider other solutions we are able to provide to them. It is also imperative that the Program Manager works actively to continually maintain and develop relationships that are realised in revenue streams. The Program Manager will moreover be responsible for continuing to build in- house implementation capability to support the market growth.

Responsibilities

• Drive projects both remotely and locally in Indonesia and Singapore
• Deliver high standards of customer satisfaction
• The creation of clear client engagement and delivery processes and structures
• The embedding of clear and agile ways of operating, reducing the scope for ambiguity, local variability and non-transparent costs
• The reduction of man-days used for delivery for each engagement, and the consequent creation of higher-value ‘consulting’ capability
• Improved levels of customer service and quality
• Ensuring projects are delivered to time, budget and service levels
• Evolving the function to improve quality, specification and efficiency
• Sharing effectively scarce skilled resources
• Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
• Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
• Be the ambassador to the customers for whom he/she is implementing solutions and the escalation point between the customer and InterSystems Corporation
• Support the general manager on pre-sales activities in terms of customer solution, time line, budget, cost, etc.
• Oversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results
• This role requires a commitment to up to 70-80% travel
• Other duties may be directed by the Company from time to time

Experience and Qualifications

• Extensive experience (10 years+), and a successful track record of delivering services and overseeing implementation projects
• Clinical background (Nurse, Doctor)
• Good understanding of Information technology solutions
• The ability to identify, attract and motivate a first class professional team, well integrated within InterSystems global organization. Must be effective in inspiring
• Customer Relationship Management. The ability to think creatively and manage customer relationships in delivering top quality services and solutions. This should include successful interaction with top executives of major organizations, and must be recognized for his or her abilities in understanding business needs, their problems, propose valuable solutions and communicate them objectively and effectively
• Result orientation. Demonstrate a track record of consistently delivering high quality services within target budget. Evidences of this competency are shown by establishing and achieving goals that push the team to the required levels in quality, timing and budgets, identifying alternatives that compensate for possible adverse situations
• Project Management and Technical expertise. The ability to manage multi projects
• Simultaneously, using effective project management tools. Must also understand the technology involved in delivering solutions
• Familiar with health care activities. The ability to understand the needs for a successful health care/ hospital operation. Alternatively must prove abilities in learning fast specific requirements of complex operations
• Must be fluent in Indonesian Bahasa and English, Mandarin is optional

Education and Training

• PMP, Prince 2 or equivalent Certification
• Clinical/Medical degree from an accredited American University is preferred

Mission: Provide IT architectural and solution design services to deliver an integrated, secured, best value and reliable IT application solutions and services with speed and good user experience, driving innovation and delivering operational excellence.

Critical success criteria:

• Solutioning Architecture – Establish an application architectural framework (people, process, systems) that enables harmonized business capability and processes, optimized user experience and reuse of system components so that it maximizes opportunity for the business to exploit

Key responsibilities:

• Leads the development of application architectures for complex systems, ensuring consistency with specified requirements agreed with both external and internal customers. Takes full responsibility for the balance between functional, service quality and systems management requirements within a significant area of the organization. Support the establishment of policy and strategy for the selection of systems architecture components, and co-ordinates design activities, promoting the discipline to ensure consistency. Ensures that appropriate standards (corporate, industry, national and international) are adhered to. Within a business change programme, manages the target design, policies and standards, working proactively to maintain a stable, viable architecture and ensure consistency of design across projects within the programme.
• Contributes to the creation and review of a systems capability strategy for responsible area to meet the strategic requirements of the business. Develops models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance. Takes responsibility for investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organization and equipment.
• Provides leadership and guidelines for responsible area to promote the development and exploitation of IT technologies for next generation practices in the complex capital equipment manufacturing business.
• Collaborate with Enterprise Architect, Digital and Data architect, Infrastructure architect and IT Security architect to identify synergies and dependencies in IT roadmap to avoid unnecessary reworks.
• Drives the development and recruitment of application architecture and solution design competency and capability set that meets the company needs
• Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components. Evaluates the financial, cultural, technological, organizational and environmental factors which must be addressed in the change programme. Establishes client requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of service delivery.

The ideal candidate will have (education & experience):

• Bachelor’s degree in Computer Science/Engineering or equivalent.
• Mininum 15 years relevant corporate IT or equivalent experience, in a multicultural environment with manufacturing companies in the > $3B range, with progressive increases in role and responsibility.
• Strong Leadership, and had managed a team size of >10+
• Strong knowledge in SAP Materials Management (MM) and Ariba (Supply Chain Collaboration, Strategic Sourcing, Supplier Lifecycle) for sourcing & procurement.
• Strong knowledge in SAP MM and Extended Warehouse Management (EWM), for supply chain logistics.
• Strong integration knowledge to Finance, Sales, and Manufacturing.
• Good knowledge of RFID and EDI would be a bonus.
• Broad and deep knowledge of enterprise solutions implemented in complex capital equipment manufacturing business contexts especially product configuration, engineering, manufacturing solutions and service management

Demonstrated:

• Led SAP blueprinting efforts for at least 5 sizable projects that involves complex capital equipment manufacturing business contexts. Experience with deep involvement in a S/4HANA implementation project end-to-end would be a bonus.

Key skills and personal characteristics:

• Critical Thinker: Ability to apply Systems Thinking. Uses principles to derive methods.
• Leading change: ability to bring about strategic change to meet organizational goals. Inherent ability to implement an organizational vision in a continuously changing environment.
• Strong influencer who can work in a highly collaborative team environment and is able to reach consensus-based decisions. The ability to be decisive when needed and make autonomous decisions is also important.
• Leadership with a wide breadth of IT experience who can translate ideas into action. Understands the needs of the business and can identify and apply IT solutions to drive real business value. Has a strong result orientation with a focus on operational excellence.
• Excellent organizational and program management skills. Demonstrates strong financial stewardship. Ability to manage through ambiguity. Provides organized, structured and disciplined approach to the delivery IT solutions.
• Is able to set clear direction for their team and hold them accountable for the delivery. Uses systematic processes to identify issues and risks early.
• Strong communicator who can utilize his/her strong interpersonal, verbal, presentation and writing skills to successfully interact and influence stakeholders and customers.
• Leader who is able to build, motivate and lead a large, diverse team in the delivery and support a complex, global solution. Ability to implement and grow a high performing organization with a strong emphasis on developing talent and the talent pipeline.
• A strong delegator who focuses on the development of their employees and drives them to further develop their skills and provide value to the business.
• Holds themselves to a high ethical standard, works with integrity and is seen as an example to their team and others in the organization.
• Is able to resolve conflict and deal with issues in a constructive manner with individuals at all levels of the organization.