Total 3,413 sales support specialist job vacancies in Information Technology category in Singapore

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. By integrating Learning Theory, Deep Tech, and Data Security, we will personalize the approach to training to optimize the efficiency and productivity of one's learning journey. We are searching for a support engineer to provide enterprise-level assistance to our customers. We welcome individuals who are proactive and want to further develop their skills in technical support and product development.

Job Description

• Setup production system for customers
• Providing pre-sales assistance, such as site surveys, client meetings, technical presentations, and system demonstrations.
• Verify the accuracy of system configurations and conduct UAT
• Conduct technical training sessions for the sales and customers
• Prepare materials for customer training and deliver professional training sessions.
• Assist project managers and engineers with technical support after sales.
• Respond promptly and efficiently to all service requests in accordance with company standards and policies.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Maintain customers’ system
• Get feedback from, and build solutions for users and customers

Job Requirements:

• 3+ years of experience in software support environment.
• A good verbal and written communication skill is a must
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Ability to diagnose and troubleshoot technical issues
• Excellent problem-solving skills
• Ability to provide step-by-step technical help, both written and verbal
• Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• Working knowledge of HTML,CSS,Javascript,php,SQL and cloud computing
• Familiarity with LMS system is a plus.

Qualification

• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or relevant quantitative field is preferred
• Preferably, you have worked in a startup environment with large enterprise experience.

Working Arrangement

• This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

OUR COMPANY

In Technical Support, our vision is to delight customers with speedy responses. As a Support Specialist you are responsible for support cases for our customers. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of product knowledge that you will obtain in this role is unsurpassed. While you will own the entire case lifecycle, you are also granted access to Subject Matter Experts throughout the organization. Note that we resolve every case with a knowledge article, making it easy for customers to find answers to their questions without opening a case. There will be times when existing literature does not address your case, so you will craft a new knowledge article to help your customer resolve their case.

Our team metrics highlight our industry leadership, notably First Response Time of 2.3 hours and Customer Satisfaction scores averaging 4.8 on a scale of 5.0. In Technical Support we have a pre-defined career track that recognizes your achievements and rewards you for your contributions.

WHAT YOU WILL DO

• Triage & Managing the Queue - ensure that inbound cases have the correct values in key fields: Severity, Category, Subcategory, and Case Synopsis. And also verify the contact and hotel information.
• Self-assignment - you will assign yourself cases from the queue not only in areas where you have expertise, but in subjects that will challenge you and help you grow.
• Case Management - We do not follow a tiered support structure; rather, you will own each case from Opening to Resolution. By relying on Training, Playbooks, Knowledge, and Peers, you will quickly learn to troubleshoot and resolve cases across all Duetto products.
• Escalations - You will need to document product defects (using written text and video content) for escalation to R&D. You must be able to articulate Expected Behavior, Actual Behavior, and Repro Steps to Engineering.
• Once you have on-boarded for one year and have become an independent contributor, you may be eligible for promotion to Senior Specialist. Senior Specialists have the following added responsibilities: peer review of knowledge articles, peer review of case escalations, and system monitoring (using tools such as sentry.io, sumologic.com, etc.)

QUALIFICATIONS

• University degree
• 2+ years experience in Hospitality or Hospitality Technology
• Client Centered Approach and Professional Orientation
• Self-driven, motivated over-achievers will fit well with our team culture
• Good team player, flexible and a positive attitude
• Intelligent, problem solvers will be successful when troubleshooting complex, technical issues
• The ability to articulate a path to resolution in written English is crucial to success in this role
• We need professionals who can defuse volatile situations
• 50% of our cases are issues dealing with integrations and data quality, so you must be strong analytically.Familiarity with XML is a big plus.
  Ability to manage large complex spreadsheets and familiarity with XMl is a huge plus.
  

PREFERENCES

• University Degree
• Experience with ticketing systems (Service Cloud, JIRA, etc.)
• Hotel experience in Front Office, Sales, Reservations or Revenue Management
• Ability to work under pressure

About Duetto

We are a team of passionate hospitality and technology professionals delivering a modern platform to hoteliers in over 60 countries. Our solutions address the biggest problems faced by the hospitality industry by simplifying distribution complexity and optimizing profitability with unique and powerful applications that increase conversion, guest loyalty, operational efficiency and revenue. Our goal is to become the most trusted, effective and widely used hotel technology company in the world. Founded in 2012, Duetto is headquartered in San Francisco with offices in Las Vegas, London, Singapore and Buenos Aires. Duetto is backed by leading investors: Warburg Pincus, Accel Partners, Icon Ven Icon Ventures, and Battery Ventures. If you want to be a part of a fast-growing company, working with amazing people tackling big challenges in a massive industry, then Duetto is looking for you.

Apply here

https://boards.greenhouse.io/duettoresearch/jobs/5375157

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Information:

• Mon-Fri; 9am-5.45pm
• Salary; Up to $4,000

Responsibilities:

• Provide technical support to internally and customers
• Drive department performance for providing best services and equipment
• Write specification and technical reports
• Work with technicians to visit customer and fix the problems
• Check and grade return stock with justification
• Work with customer to identify product problem and advice solution.
• Work with technician & service team to develop solution to meet customer needs
• Prepare defect reports to communicate with factories for quality issues
• Lead projects by supporting the technical manager.
• Conduct field testing for new products

Requirements:

• ITE/Diploma in Engineering field
• Min 2 years’ experience in home appliances products
• Good interpersonal skill able to communicate in mandarin speaking customers.
• Proficient in SAP and MS Office

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Marine Technical Purchasing Officer

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Perform troubleshooting of interworking issues associated to Cisco / Meraki / checkpoint / Fortinet network elements
• Independently planning, deploy, integrate & migrate Cloud Native, Cloud Infrastructure.
• Coordinate investigations and technical solutions, as required, across multiple technologies working with internal teams.
• Meeting with customer regarding planning or optimization of their Infrastructure.
• Establish a "Trusted Advisor" relationship with customers
• Address end user issues on priority related to their desktops / laptops / wireless access points / etc
• Handle any IMAC issues at client location
• Address any networking issues on priority which may affect the Manufacturing function of the customer.
• Generate standard project documentation including High Level Design, detailed low-level design, detailed implementation plan, and detailed test plan for highly complex networks.
• Generate network device configurations from Low Level Design templates for highly complex networks.
• Support pre-sales activity for highly complex networks including scoping the level of effort, making service proposal presentations
• Plan and execute highly complex Container, Cloud Network, IMS and End user Upgrade and Migration activity
• Lead design workshops/sharing knowledge with the team
• Proactive Service & Support including device bug scrubs, migration strategy planning and new feature introduction
• Assist customer with deployment and strategy of highly complex tools and related Network Management Systems
• Understand existing customer network topology and limitation

Requirements

• Willingness to learn and become engaged in the other domains
• Ability to work effectively in critical situations and exercise independent judgement
• Customer Focused and Team Player mindset
• At least one of the Cloud Native and Cloud certifications: Docker, Kubernetes, OpenStack, VMware, AWS, Azure
• Expert level experience in Cisco / Meraki / checkpoint / Fortinet network elements.
• Experience in different Network troubleshooting and automation tools
• Mandatory certifications : CCNA, CCNP,
• Any other certifications from CCIE, CCSA, CCSE, JNCIA, JNCIP, CEH will be a plus.

Interested applicants can apply here or email to [email protected]

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Responsibilities:

• Be fully responsible for day-to-day operations, ensure refilling kiosks performance and provide leadership to team members and peers.
• Ensure continuity of 24-7 business operations, anticipate exceptions and introduce effective measures to mitigate disruption(s).
• Identifying new initiatives to meet business objectives, optimize resources, driving the resolution of issues and holding self and team accountable for results.
• Lead or participate in multiple objectives concurrently, adjusting schedules when necessary, determining daily priorities and ensure efficient and on-time delivery of tasks and milestones, following proper escalation paths and managing stakeholders’ relationships.
• Prepare annual business budget, monthly business performance reports and presentation for Management.
• Close monitoring of market pricings, propose corrective measures and ensure annual and monthly business budget are met.
• Responsible for managing of Projects from time to time in planning, overseeing, coordinating with people, processes from conception to completion of the assigned projects. Project management will require to deliver on timely manner, within budget and with the desired outcomes aligned to objectives.

Job Requirement:

• Degree level or equivalent
• Minimum 3 years’ experience of leading, managing, and developing teams;
• Experience working in oil & gas business(es) and displaying strong evident to handle day-to-day operational and manpower demands is an added advantage;
• Proven relevant experience gained in energy-related industry, ideally within the sustainable and/or renewable energy sector;
• Ability to communicate confidently and professionally internally and externally, including external negotiation;
• Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills;
• Excellent organisational skills and the ability to plan the workload;
• Strong written and presentation skills, an eye for details;
• Proficiency with Microsoft Excel and PowerBI is an advantage;

Desired Characteristics

• Clear thinker, good organizational and problem-solving skills;
• Able to work together with teams and interact at all levels; and
• Strong attention to details and analytical.

With the business expansion, we're looking to hire a Singapore based Technical Sales Engineer to look after regional key accounts.

For this role, you will need to

• Build and maintain rapport with existing and potential clients, partners and other stakeholders.
• General sales leads and lead technical and commercial discussion.
• Attend regional marketing event/networking session.
• Gather and analyse on customers/competitors' activities/products/industry developments and compile market intelligence reports, work closely with product development team to fulfill client's requirement.
• Deliver product presentations to current and potential clients.

Job requirement

• Degree/Diploma in any field (engineering related major is preferred).
• At least 2 years of sales experience within engineering space, candidates with technical background are welcome to apply.
• Team player and independent, good communication skills.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Senior Application Support Engineer

Internal Code: AC007

What will you do?

• First responder to application and web services issues.
• Manage incidents and problems until closure with related parties.
• Carry out preventive maintenance, i.e. checking and reporting on the application and collecting data on application hits, server data load, etc.
• Conduct tests on application to reveal possible faults
• Assist in deployment and upgrade activities
• Work in a team setting with fellow support engineers, project managers and developers
• Maintain a good knowledge base and documentation for operational support
• Collaborate with external stakeholders and vendors to resolve incidents.

Requirements

What are we looking for?

• Bachelor’s degree in Computer Science or equivalent.
• Diploma holders will relevant experiences will be considered.
• 2+ years web and mobile application production support in large and complex systems operation environments.
• Assist developers in troubleshooting mobile apps, web portals API thru server/app logs to resolve issues.
• Able to grasp the knowledge of the application business logic.

Good to have:

• Experience in L1/L2 support for applications and backend services.
• Experience with various Singapore Government or Statutory IT compliance standards
• Experience with Jira, Confluence, or other collaborative platforms
• Knowledge of DevOps practices.
• Experience in development experiences is a plus.
• Good understanding of App/Web Server and SQL Database configuration and setup

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

More information about us: https://www.actxa.com

Actxa is hiring for Technical Sales Support Engineer

Internal Code: ACX001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

• Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.
• Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

• Collaborate with the sales team to understand customer requirements and challenges.
• Prepare and deliver technical presentations and solutions to potential customers.
• Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.
• Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.
• Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.
• Address technical post-sales inquiries and issues to ensure customer satisfaction.

3. Proposal Development:

• Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.
• Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

• Offer technical expertise to the sales team to help them address customer objections and concerns effectively.
• Act as a technical resource during the sales process to build credibility and trust with potential clients.
• Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

• Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

• Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

• Build and maintain relationships with key customers to enhance trust and loyalty.
• Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.
• At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.
• Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.
• Excellent communication and presentation skills with good interpersonal and relationship-building skills.
• Sales acumen and customer-oriented mindset.
• Ability to problem-solve and can be very resourceful.
• A natural tenacity, resilience and determination
• Travelling is required for this role.

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Application Support Engineer

Internal Code: AC007

What will you do?

• First responder to application and web services issues.
• Manage incidents and problems until closure with related parties.
• Carry out preventive maintenance, i.e. checking and reporting on the application and collecting data on application hits, server data load, etc.
• Conduct tests on application to reveal possible faults
• Assist in deployment and upgrade activities
• Work in a team setting with fellow support engineers, project managers and developers
• Maintain a good knowledge base and documentation for operational support
• Collaborate with external stakeholders and vendors to resolve incidents.

Requirements

What are we looking for?

• Bachelor’s degree in Computer Science or equivalent.
• Diploma holders will relevant experiences will be considered.
• 2+ years web and mobile application production support in large and complex systems operation environments.
• Assist developers in troubleshooting mobile apps, web portals API thru server/app logs to resolve issues.
• Able to grasp the knowledge of the application business logic.

Good to have:

• Experience in L1/L2 support for applications and backend services.
• Experience with various Singapore Government or Statutory IT compliance standards
• Experience with Jira, Confluence, or other collaborative platforms
• Knowledge of DevOps practices.
• Experience in development experiences is a plus.
• Good understanding of App/Web Server and SQL Database configuration and setup

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job