Manage new Data Center project execution from inception to delivery of hyperscale data centres with related activities for new builds and fit out projects (mainly in Japan, United States and Australia); eventually to be responsible for building strategic relationships with key clients, both externally and internally, and bolster the company's market position.

· Develop and manage detailed project plans, including scope, timelines, and resource allocation for Megaspeed strategic initiatives

· Collaborate with our top cloud and enterprise customers and communicate presentations on all aspects of design

· Oversee the entire project lifecycle, from conceptual design through construction and commissioning, ensuring timely and budget-compliant delivery.

· Manage relationships with internal and external stakeholders, ensuring clear and consistent communication throughout the project lifecycle

· Develop high level master planning, space planning and engineering solutions for potential new developments (feasibility stage)

· Coordinate technical aspects of direct procured equipment and facilitate alignment with the design team

· Understand commercial implications of engineering decisions and build cost models for customers

· Oversee to ensure Environment, Safety and Occupational Health implementation

· Leverage local subject matter expert's tribal knowledge, spread adoption of best practices

· Coordinate closely with data centre field operations to foster alignment and partnerships for business success

· Provide regular reporting, updates and presentations to senior management and internal stakeholders including progress reporting, risk assessments, investment committees, customer proposals and business case development

· Build and manage project scope, equipment requirements and assist with proposals and capital requests

· Must be familiar with data centre industry trends, best practices, and emerging technologies, incorporating them into designs and builds as appropriate

Programme Coordinator

• Working days : 5.5days
• Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)
• Salary Range : $2000 - $3000
• Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working days : 5.5days

Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)

Salary Range : $2000 - $3000

Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

The Data Center Engineer will focus on the installation, maintenance, and management of data center hardware and infrastructure. This role is responsible for monitoring hardware performance, maintaining an accurate inventory of data center equipment, and coordinating with vendors for procurement, repairs, and warranty services. The technician will ensure that all hardware operations support uptime requirements and efficiency across the data center.

• Hardware Installation & Maintenance: Install, configure, and decommission servers, storage devices, network equipment, and other hardware as required. Conduct regular maintenance, diagnostics, and troubleshooting of hardware systems to ensure optimal performance and reliability. Coordinate and perform hardware upgrades or replacements to maintain up-to-date infrastructure.
• Vendor Coordination & Management:Engage with vendors to source, order, and manage hardware procurement, ensuring timely delivery and installation. Handle vendor communications for equipment maintenance, repairs, and warranty claims. Review and evaluate vendor performance, track service agreements, and escalate issues as needed.
• Data Center Operations Support:Perform regular walk-throughs and visual inspections to ensure hardware and environment meet operational standards. Monitor power and cooling systems, coordinate with facility teams for any required adjustments to environmental conditions. Ensure data center hardware setups align with SLAs and availability targets, reducing downtime risks.
• Documentation & Reporting:Keep thorough records of installations, repairs, configurations, and hardware movements within the data center. Develop and maintain SOPs for hardware management, vendor coordination, and inventory procedures. Generate and present regular reports on inventory levels, vendor issues, and hardware performance metrics.
• Security & Compliance:Ensure compliance with security protocols and data center access policies, managing hardware-related security aspects. Support periodic audits for physical security and inventory management to align with company standards and regulations.

Qualifications:

• Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (preferred but not required)
• Experience: 1-3 years of experience in data center hardware management, IT infrastructure, or a similar role.
• Certifications: CompTIA A+, Server+, or other relevant certifications (preferred).

Skills:

• Hardware Expertise: Strong understanding of servers, storage devices, networking hardware, and related data center infrastructure.
• Inventory Management: Experience in tracking and managing inventory levels, procurement processes, and forecasting needs.
• Vendor Relations: Ability to effectively manage vendor relationships and coordinate hardware delivery, maintenance, and warranty services.

1 Year Contract (extendable/convertible)

Responsibilities:

• Responsible for ensuring that all desktop data bearing assets are managed in accordance with clients policies and procedures throughout the IMAC (Installs, Moves, Add and Changes) lifecycle.
• Assist Infrastructure Service Manager in the region to manage/advise the local team whose remit will include the receipt, building, configuring, installing, moving, break-fixing and decommissioning desktop assets as well as inventory and stock management.
• Provide support and assistance on the asset disposal process and partner with different teams that involved.
• Provide project management services for all Install, Move, Add and Change (IMAC) within a building and minor space reconfiguration project.
• Provide comprehensive move coordination services to support the scheduled relocation of workspace contents and associated personal items.
• Responsible for planning, coordinating and execution of all move related activities.
• Provide administration of the contract for construction and manage the assigned vendor.

Job Requirement:

• Degree in Telecommunications, Electronic Communication, Information Engineering or relevant discipline.
• 4 years or above working experience in networking/ engineering Position.
• Have a good understanding of Networks, IP addressing and Voice Infrastructure.
• Ability to identify accurately all types of desktop hardware.
• Good working knowledge of the Microsoft Office Suite
• Good working knowledge of commonly used software packages

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Programme Manager

Job Description & Requirements

Our client is looking for a motivated individual to be part of the team to drive programmes to support the growth and development of their SME members. This includes implementing strategies to promote and foster greater awareness and advocacy of programmes to the industry.

Ideal profile:

Someone that is forward-thinking and creative and has the desire to achieve desired outcomes and goals.

Job Responsibilities

Reporting to the Executive Director, the primary responsibility of this role is to develop, administer and deliver the programmes.

He/she will be needed to work closely with stakeholdersto assess and identify capability development needs and plays a key role in developing and ensuring that the programmes are well supported.

- Assessing industry landscape and SME members’ needs.

- Develop and evaluate programme effectiveness.

- Manage operations and administration.

- Identify collaboration opportunities.

Job Requirements

- Possess at least 3-5 years of relevant working experience driving or involved in transformation initiatives, change management or

organisational development.

- Experience in areas of strategic planning and outreach.

- An idea generator, open to experimentation, and with a strong track record of translating ideas to implementation and results.

- Excellent qualitative, quantitative, and problem-solving skills

- Demonstrated ability to manage and work with tight timeline, and solutions-oriented with multi-tasking capabilities.

- Excellent oral and written communication skills.

- Proactive and possess the drive and resourcefulness to introduce and implement new ideas, processes and procedures.

- A collaborative mindset with the ability to bring various parties together to achieve a win-win outcome.

- Strong individual contributor who can lead and work with others in project teams.

Interested applicants, please send us your latest resume and kindly indicate your present/expected remuneration as well as availability period.

Thank you.

Warmest Regards

Joseph
Principal Consulting/Senior Recruitment Manager
Registration No.: R1104069
FA Search Pte Ltd
Licence no: 07C4794
120 Robinson Road #15-01 Singapore 068913

Email: [email protected]

Company : Japanese MNC company in engineering and regional spare parts

Working Hour/ Location : 8.30am to 5.30pm (Mon - Fri) , walking distant from Tampines MRT

Remunerations - Basic + $200 mthly fixed allowance + 13 mths Aws + 2 times bonus payout + yearly increment + permanent staff benefit

Responsibilities:

• Oversee Customer Service Operations ie the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

• To address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

• Monitor and track delivery status, ensuring customers are informed of progress and any delays, manage backorder follow-ups, ensuring timely resolution and customer communication.

• To review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

• Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

• To conduct regular meetings with customers, customer relationship and communication, internal staff, and cross-departmental teams to foster strong relationships and address issues.

• Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

• Travelling to meet up with suppliers as and when necessary.

• To compliance and performance reporting, to ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

• Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

• Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

• To prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

• Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

• Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

• Team development & administration, set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

• Able to travel oversea (if needed) adhoc basis for work-related purposes.

Requirements:

• Degree, Diploma in Business, Engineering or any other related discipline

• At least 5 to 8 years of relevant working experience in customer service, order management and delivery management

• Min 3 years experience in customer service operations supervisory, managerial role from engineering related, MNC environment

• Possess excellent communication skills, both verbal and written, with a focus on customer relationship management.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of SAP plus point, good in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

JOB ID : L9W9R674

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will take ownership of the full technical implementation of your projects.
• You will become your customer’s primary contact for all technical matters related to your projects.
• You will have to fully understand all aspects related to the functional and technical specifications of your projects.
• You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
• You will troubleshoot all technical issues that affect project delivery.
• You will perform quality assurance from a functional perspective on all technical features in your projects.
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
• You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
• Experience with HTML, XML, client-server systems and SNMP
• Familiar with software programming
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations.
• You have a positive can-do attitude.
• You are communicative and have effective interpersonal and organizational skills.
• You think logically and always keep the client's needs in mind.
• You have natural technical insight and are passionate about the benefits of software technology.
• You can work independently and prioritize tasks.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

Programme Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Programme Manager, Contract, Singapore, Management Centre, Cross-functional teams, Strategic initiatives, Market expansion, Operational improvements, Stakeholder engagement

Our client is seeking a Programme Manager to join their team on a contract basis. This role is an exciting opportunity to act as a liaison between leadership and cross-functional teams, driving strategic initiatives and managing special projects. You will be instrumental in optimising internal processes, workflows, and systems to improve efficiency and productivity across teams. With your excellent communication skills, you will build and maintain strong relationships across all levels of the organisation to foster collaboration and teamwork.

• Liaison between leadership and cross-functional teams
• Drive strategic initiatives and manage special projects
• Optimise internal processes, workflows, and systems

What you'll do:

As a Programme Manager, your role will be pivotal in driving the company's strategic initiatives forward. You will be responsible for managing special projects that include market expansion and operational improvements. Your ability to identify potential risks and develop mitigation strategies will be crucial in ensuring the success of these programmes. In addition to this, you will also play a key role in optimising internal processes, workflows, and systems to enhance efficiency across various teams. Your commitment to fostering collaboration and teamwork through building strong relationships at all levels of the organisation will contribute significantly to our client's success.

• Act as a liaison between leadership and cross-functional teams, ensuring clear communication and effective execution of strategic initiatives.
• Drive and manage special projects, including market expansion, operational improvements, and stakeholder engagement.
• Prepare presentations, reports, meeting minutes and updates for executive meetings and external stakeholders.
• Identify potential risks and develop mitigation strategies to ensure programme success.
• Optimise internal processes, workflows, and systems to improve efficiency and productivity across teams.
• Support the development and implementation of policies, procedures, and best practices.
• Build and maintain strong relationships across all levels of the organization to foster collaboration and teamwork.

What you bring:

The ideal candidate for this Programme Manager position brings a wealth of experience in program/project management, operations or strategy roles. Your educational background in Business Administration or Engineering coupled with your industry experience in data centres or technology gives you an edge. Your strong project management skills have been honed by managing complex cross-functional programs. Your excellent communication skills enable you to engage effectively with stakeholders at all levels within an organisation. Lastly, your analytical mindset and focus on delivering results will be key to your success in this role.

• Bachelor’s degree in Business Administration, Engineering, or a related field; MBA is a plus.
• 5+ years in program/project management, operations, or strategy roles.
• Experience in the data centre or technology industry is preferred.
• Strong project management skills, with experience managing complex, cross-functional programs.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical mindset with a focus on delivering results.

What sets this company apart:

Our client is a leading player in the technology industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment where every team member's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends. This is an exciting opportunity to join a company that truly values its employees and offers numerous opportunities for growth and advancement.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1983163 Anarane Thng

CTRM Program Manager

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

Accountable for the management, implementation, and delivery of a large technology program of work in “Commodity Trading Risk Management” (CTRM) consisting of end to end physical and paper trading activities across Singapore, US, Europe, Australia and NZ. This role holds end to end accountability for the project lifecycle, from concept to operational transition, ensuring business value delivery through technology aligned with Ampol’s program management methodologies and procedures.

As the leader of the Commercial Fuels Commodity Trading Risk Management project, this position oversees a crucial, complex initiative aimed at replacing legacy platforms, integrating with ERP, Voyage Management, Supply Planning, Data Lake, and Front Office Tools, and refining processes to support:

• Comprehensive physical and paper trading activities

• Existing operations in Singapore, US, and Australia, as well as new markets in the UK and NZ

• Trading of hydrocarbon and renewable fuel products

Responsibilities span the entire project lifecycle, from architectural design through to seamless transition into operations, with a focus on delivering technology-driven business value and adhering to Ampol’s program management standards. Key aspects of the role include:

• Oversight of CTRM vendor agile delivery and associated KPIs

• Vendor management

• Stakeholder engagement, risk and issue management, and comprehensive reporting

• Budget management

• Establishing sustainable BAU (Business as Usual) product operations

This role collaborates closely with the Process team to drive business process enhancements and improve transparency through the CTRM implementation.

Key responsibilities

Project Delivery

• Responsible for managing a multi year CAPEX budget of ~$15m per annum.

• Work with business stakeholders in the commodity trading and supply business to prioritise demands and ensure alignment with financial allocations.

• Define, establish and manage multiple 3rd party vendor contracts for the execution of work packages within the program (value ~$10-20m), with appropriate IT and Business sign off.

• Actively manage the Portfolio of technology projects in this space, ensuring resource management, reporting, financial controls are in place.

• Ensures that technology project scope is managed to and act as point of escalation for scope changes, ensure that changes in scope that will impact time or cost are managed within established change control processes.

• Ensure delivery of a CTRM that meets trading and supply operations requirements.

• Develop business case proposals and funding allocation requests for the portfolio of projects

• Ensures IT projects deliver the benefits stated.

• Manages the annual Capital planning cycle for the portfolio of projects in conjunction with the Technology Managers.

• Ensures projects are delivered as per Ampol project management methodology.

• Provides input to the development and maintenance of the Projects at Ampol methodology and framework and tooling.

People Leadership

• Provides leadership, direction and professional development of IT project managers ensuring skills and knowledge are aligned to the project requirements.

• Recruits and selects project resources – both permanent and contract – as business requirements and funding dictate. Stakeholder management

• Actively engages with stakeholders, ensuring appropriate governance is in place.

• Ensures that stakeholders expectations around project scope, timeframes and outcomes are effectively managed and any changes are well communicated and understood.

• Escalates project risks and any strategies being deployed to address slippages.

• Ensures appropriate change management processes are in place to drive effective end user adoption.

• Escalates project issues / risks needing attention to the Technology Managers and Head of Delivery.

Vendor Management

• Ensures prudent commercial procurement decisions are made in relation to the selection of the delivery partners and that statements of work are negotiated and managed by the team accordingly, with sign off from Contract owners.

• Ensure value for money is obtained from vendor contracts, synergies are achieved, and a strong alliance relationship is established and maintained.

• Works with the Project Managers to ensure that vendors are meeting the critical elements of their commercial agreements and SOWs and works across the projects to address any issues associated with vendor delivery.

• Acts as the Escalation point for underperformance of vendors and is accountable for the support of project managers in addressing such.

• Works with Head of Delivery and Technology managers in the selection of ongoing support partners ensuring the appropriate procurement processes are followed in obtaining our support partners.

Qualifications & experience

• Tertiary qualification in a relevant discipline (such as Business, Finance, IT, Engineering) or significant equivalent workplace experience.

• Certified in Prince2 or PMBOK

• Program manager certified

• Agile certified

• Experience working in the Commodity Trading Risk Management (CTRM) industry especially in relation to oil products

• SAP experience is preferred but not essential

• At least 15 years technology delivery experience, with at least 7 years managing large programs of complex technology projects

• Proven experience and track record in the successful implementation of Business projects and outcomes.

• Experience working in large and complex working environments.

• Experience in Agile project management methodology is an advantage

• Strong focus on program outcomes as you will be expected to make informed decisions in an agile manner and deliver tangible outcomes/benefits.

• Demonstrated capacity for translating thought into action and being fully accountable for results.

• Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business.

• Takes pride in achieving success and creation of value for the business.

Skills & Knowledge

• Excellent communication skills and experience working in parallel with Business and cross-functional teams.

• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

• Ability to construct arguments, to challenge positively and constructively, and to distinguish requests from underlying needs.

• Energetic self-starter, ability to quickly establish relationships with other senior stakeholders, project members and business SMEs

• Able to make tough decisions in unknown or new areas

• Ability to develop confidence, presence, and influence within and outside function

At Ampol, we’re committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.

Want to take your career to the next level? Apply today. 

Job Summary

APAC Technology Alliance Manager at NetApp is a critical role in crafting and executing programs and intiatives with our technology alliance partners that drive significant business outcomes. This role demands a forward-thinking leader with a proven ability to build, manage, and grow high-impact partnerships. The person will work closely with cross-functional teams to ensure the success of these partnerships, from initial engagement through to implementation and ongoing management.

Job Responsibilities

• Build strong relationship with the key alliance partners like Cisco, Broadcom, Nvidia, and back up vendors. Will act as the primary liaison between Netapp and these key partners, ensuring mutual growth and success.
• Cultivate and strengthen relationships with senior leaders at our technology partners. Develop and execute joint go-to-market programs, ensuring both parties are aligned on objectives and timelines.
• Work closely with internal stakeholders across APAC to ensure alignment on partnership objectives. This includes collaboration with sales, marketing, product development, and other key functions.
• Responsible for executing joint events, programs and GTM plans
• Identify new alliance partners in line with NetApp strategies

Qualifications

The ideal candidate for the APAC Technology Alliance manager will have the following qualifications:

• 10+ years of experience with a demonstrable ability in alliances management
• Broad experience in a matrixed environment
• Ability to think strategically while executing at a tactical level, ensuring both long-term success and immediate impact.
• Strong leadership and collaboration skills to build good working relationships across all functions
• Willingness to travel internationally occasionally as needed, up to 25-50%

• This individual will design, code, test, debug and document moderately complex programs and applications.
• Responsible for the design, development, documentation of ETL processes throughout all phases of the project life cycle.
• Programming Language - UNIX Shell Scripting, SQL and PL/SQL
• Min 10+ years of experience is required
• Ensuring the security of the data warehouse and compliance with data governance standards
• Expertise in data modelling - Teradata model (FSLDM) & Database management -RDBMS : Teradata, Oracle 23
• Experience in using ETL tools : Informatica (Power Centre (9.1/8.1/7.1)
• Expertise in reporting tools Cognos 8.1, Business Objects and Scheduling Tool Tivoli 9.1
• Possess great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities.
• Experience in Big data & Hadoop : HDFS, Hive, Sqoop
• Strong written and oral communication skills.
• Analytical mind and problem-solving attitude
• Lead the team members for Data Verification with users
• Good to have : TOAD, MS Access, Putty, BMC Remedy,Redwood Cronacle,etc

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

Position Overview

Our client is looking for an individual to drive the technology development plans and systems to support the planning and implementation of a public healthcare project.

You are expected to work closely with the key partners and related stakeholders across the public sector and healthcare domain on technology planning and strategy for sector-wide digitalization.

Roles & Responsibilities

• Work with different stakeholders’ agencies or workgroups to co-develop impactful technology development plan and strategy to realise the business and policy outcomes.
• Conduct research to discover market shift and trends in the related sectors and provide useful analysis and insights to support strategic decisions.
• Look for new ways to apply emerging technologies to meet business needs and to foster productive or innovation culture.
• Apply methodology such as design thinking or user experience approaches and tools to deal with complex issues and to identify current state’s gaps and opportunities.
• Evaluate and recommend a range of possible solutions for future state’s roadmap and development while ensuring the overall strategic vision and directions are aligned.

Requirements

• Degree from a recognized university with some recent knowledge and experience with methodology such as design thinking or user experience.
• Participated in at least one complete cycle of application project or product development.
• Reliable team player that takes initiatives and willing to put in extra effort to ensure success.
• Keen and quick learner with a positive attitude in dealing with complexities and tough challenges and able to adept at balancing multiple projects/tasks concurrently.
• Possess problem-solving skills to identify issues accurately, communicates effectively, and handles conflicts constructively.
• Open to different perspectives and flexible to adjust to unexpected changes or challenges when necessary.
• Experience in technology planning and development in healthcare industry or community care sector is an advantage

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint
• Minimally 2 years and above of relevant experienceand diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Mission

As Project Cluster Lead South East Asia you are responsible driving a cluster segment as part of the overall SEA roadmap

You will work closely together with our Sourcing Leads across the globe to orchestrate the development of our SEA supply chain by understanding and visualizing opportunities based on existing Sourcing Strategies. You will actively monitor the development of our SEA supply chain based on QLTCS principles which includes the development of a deep understanding of the SEA supply-chain.

ASML strives to become ‘best-in-class in Operational Excellence. As such you can translate strategy into execution while securing an effective and efficient process that delivers upon expectations of the SEA Supply-Chain development plans.

Job Description

• You set-up the SEA SC framework, together with your cluster(s) including scope, complexity, timeline, resource requirements, and progress per project/ transfer initiative
• You act as a partner and interface for the Sourcing Cluster strategy towards SEA suppliers: challenge the sourcing organization on topics such as scope, sustainability targets, timing and cost roadmaps
• You orchestrate SEA SC opportunities across clusters and platforms – based on an extensive framework with e.g. supplier capabilities, costs, order lead time factors taken into account.
• You develop and maintain the SEA local part catalogue
• You ensure alignment with the PLM and D&E organization on a project based level/ transfer initiative
• You drive the implementation of Best Known Methods regarding SEA transfers
• You create a decision timeline and decision making model. Realize (monthly) reporting and follow-up on priorities, actions and help requests
• You establish a cross-functional high performing team based on the ASML and S&P culture and behaviors
• You support with creating business cases with new initiatives and ensure fact-based analysis and an objective proposal for on-time decision making
• You orchestrate and support supplier qualification process related to resources, overall competences (QLTCS)
• You apply Lean Six Sigma or similar tools and techniques (4M analysis, Hoshin Kanri, A3/ 4C improvement standards etc.)

Educational Level

To qualify for this position, you need to be able to demonstrate deep analytical skills and at the same time very strong people and communication skills. Typically a completed quantitative study at master (e.g. operations research, econometrics, mathematics, engineering or physics) serves as a good basis to be successful in this role while an affinity with business or (finance) economics will be essential, a MBA is a plus.

Experience

• 7-10 years relevant work experience, of which 2-3 years relevant experience in leading teams
• Experience with supply chain management, engineering and/or manufacturing
• Experience with change management within complex organization
• Strong data analysis and problem solving abilities
• Experience in project management

Personal Skill

• Leadership skills, driven for results, capable to act under high pressure
• Pro-active attitude, goal oriented, flexible
• Out of the box thinking with change management skills
• Strong personality
• Capable of building networks and working with people with different backgrounds at various hierarchical levels
• Good communication and convincing / negotiation skills

Context of the position

Reports to the SEA Program Development Manager.

The role involves working closely with stakeholders from many different departments like Sourcing Clusters, Sourcing teams in Asia, Europe and the US, Finance, Supplier Operations, Development & Engineering, Business lines and worldwide ASML factories.

Key Responsibilities

1. Application Development Overview

• Lead development and optimization of suite of services designed to empower workflow execution.

• Manage end-to-end software development lifecycle (SDLC), including planning, design, development, testing, deployment and maintenance ensuring timely delivery of features and high-quality products.

• Manage applications that are built using latest frameworks such as React.js, Java and Python.

• Ensure seamless integration across diverse platforms which include web client, mobile and internal downstream applications.

• Implement proof of concepts, prototypes to integrate new technology following industry standards and demonstrate the solutions built to stakeholders on the same.

2. Agile and Process Improvement

• Champion and implement Agile methodologies (Scrum) to improve the software development process.

• Promote continuous improvement in software development practices, tools, and techniques.

• Ensure that the team follows coding standards, quality guidelines, and best practices for development.

• Streamline development process with best practices adopted for Agile methodologies and ensure unit test coverage is met for the requirements.

3. Workflow & Process Automation

• Implement automated solutions (Continuous integration) using Jenkins, Tosca, Appium and Selenium, reducing bug-related downtime and improving release cycle efficiency.

• Ensure automation feasibility is met for most of the applications (including downstream host applications) reducing manual coverage.

• Work closely with Engineering team in bringing new initiatives in Automation for the client.

• Innovate reusable components to accelerate development activity across projects

4. AI/ML and GenAI App Solutions

• Use of Gen AI tools such as Microsoft Copilot Stack and Microsoft AI Studio for design purposes.

• Integrate AI-driven features to enhance user experience and application functionality.

• Design AI/Machine learning applications to optimize testing processes.

5. Team Leadership and Management

• Lead a team of developers, analysts, and engineers in the design, development, and deployment of scalable web and mobile applications.

• Understand the progress of the team and provide solutions to resolve the blockers or challenges faced by the team.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

• Manage budgets and timelines for multiple concurrent development projects, ensuring cost-effective use of resources.

6. Technology Strategy and Innovation

• Stay updated on the latest trends and advancements in application development, software architecture, and industry best practices.

• Evaluate and recommend new technologies, tools, and methodologies that can enhance application performance, scalability, and efficiency.

• Foster a culture of innovation within the development team, encouraging the use of cutting-edge technologies to solve business challenges.

• Drive the adoption of modern frameworks to accelerate development and automation processes in the projects and improve code maintainability.

• Design Orchestrated service virtualization services for any requests that cannot be accessed within System Integrated Testing environment.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation architect.

• Strong experience in automating process workflows with tools like Jenkins, Tosca, Appium and Selenium.

• Good expertise in application development frameworks: React.js, Java and Python.

• Expertise in AI/ML and GenAI solutions, with tools like Microsoft Copilot Stack and Microsoft AI Studio.

• Evaluate and select appropriate tools and latest technologies to enhance development, testing efficiency and effectiveness.

• Plan, direct and coordinate the actions of the development team.

• Ability to develop Proof of concepts understanding business requirements.

• Proficient in finding creative solutions to complex problems.

• Strong leadership and team management skills with the ability to inspire, motivate, and grow a team.

________________________________________

Nice-to-Have Skills

• Experience designing software architectures for scalability, reliability, and performance.

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks (eg., Tosca AS1 and AS2).

• Experience with Orchestrated Service virtualization to integrate APIs that cannot be accessed within the testing environment.

________________________________________

Educational Qualifications

• Bachelor’s degree

• Having a Tosca certification (at least AS1, AS2) will be a plus

Media Specialist TAMs work across all AWS Elemental media products and apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.

Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.
Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.

As a Senior Media Specialist TAM, you will:

• Complete the onboarding and off-boarding requirements of assigned key customers
• Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned
• Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
• Interface with customer project managers and technical owners to understand requirements and deliver product releases
• Collaborate with Product Managers to prioritize customer requirements, advocating for the customer
• Work with Engineering managers to ensure delivery of product features to meet customer requirements
• Advocate, specify, and own the availability of customer test environments either at AWS Elemental HQs or at customer location
• Verify implemented product features and test multi-product customer project workflows
• Communicate with customers and internally across, up, and down customer organizations
• Mentor junior Media Specialist TAMs and Engineers
• Define and implement team level metrics and processes

Basic qualifications

• A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
• 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer
• 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
• 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
• 3+ years experience in the Media & Entertainment market segment

Preferred qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customer-facing environment as a technical lead
Ability to travel domestically up to 20-30%
Excellent communication and leadership skills including facilitation, negotiation, and conflict resolution
Ability to understand and communicate business and technical needs
4+ years software engineering experience
Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
Adaptive bitrate video streaming and delivery technologies
Experience with Amazon Web Services or other cloud providers

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Technical Project Support

• Provide technical leadership on projects working with both project managers and technical teams
• Provide architectural advise to clients in areas of M365, SharePoint Online, Power Platform, and Azure
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Resolve project technical issues, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale implementations.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience working with Microsoft cloud technologies in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in Microsoft 365 and Azure

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. In-depth understanding LIVE scenes, constructing a stable and reliable core business architecture

2. Building advanced compliance-ideal architecture, a global low-latency and high-consistency system

3. Confronting challenges in global multi-datacenter environments and multiple market regions, establishing a leading research and development quality and efficiency system

4. Participating in global collaboration and driving the implementation of technological innovations

Qualifications

1. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

2. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

3. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.
• At least 7 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage: Cloud related solutions
• Infrastructure / Network related solutions
• Endpoint / Workplace Technology related solutions
• Active Directory / Identity Management related solutions.

EA Number: 11C4879

• Should have 15+ years’ of technical working experience
• Strong technology background in Java, Microservices development
• Strong experience in the delivery of Complex programs for Banking customers.
• Experience in delivering projects related to Banking Payments.
• Must have banking domain experience.

EA Number: 11C4879