Total 3 service centre manager job vacancies in Information Technology category in paya lebar quarter 2 ssg

[What your role is]

Assist and support the conduct of grants’/business operations’ data analysis and to identify variances, anomalies, trends, behaviours etc. to facilitate the performance of analytical review. This is to support and enabling business divisions to leverage statistical methods to detect variations and areas that require further investigation.

[What you will be working on]

Responsibilities

• Assist and coordinate with relevant business division/programme partners to determine the programme data source for relevant data consolidation.
• Assist and support the performance of data analysis and data mapping, where appropriate, to facilitate the identification of unusual trends, anomalies, behaviour etc.
• Prepare the relevant data and/or information and conduct of analytical review.
• Assist the deep dive review into the identified trend and behaviour to further review for specific indications of non-compliances and/or potential suspected fraud.
• Assist to develop suitable data review processes that can assist business divisions in the upstream early detection of potential issues in the grants administration and processing.
• Coordinate with relevant business divisions on referral cases of potential suspected fraud for further inquiry and investigations by IAU.
• Timely management and maintenance of WSG blacklist listing.

[What we are looking for]

Requirements

• Basic critical thinking and problem-solving skills – ability to understand beyond the numbers and its implications
• Ability to review complex dataset and develop suitable data review approach to support the achievement of the objectives of data analysis deliverables
• In-depth knowledge of using analytical formulas and functions for MS Excel and other relevant analytical tools, such as data visualization, as well as experience in simple data cleaning
• Knowledge and experience in basic analytical review is essential
• Good communication & presentation skills and inter-personal skills to engage with relevant stakeholders
• A team player with good inter-personal skills
• Driven, meticulous and able to multi-task and work with least supervision
• Good system and processes development acumen. Knowledge related to financial and auditing concepts, accounting principles are an added advantage.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What the role is]
The Singapore Aviation Academy (SAA) is the internationally recognised training arm of the CAAS. It is undergoing a transformation of programmes, to meet the evolving needs of adult learners and cater to the next generation of aviation professionals.

[What you will be working on]
Reporting to the Head of School of Aviation Safety and Security, you will oversee the development and review, and the conduct of training programmes (including curriculum) to meet CAAS, local and international trainees’ needs. This includes engaging both local and international partners for needs assessment, and proposing relevant training programmes and infusing interactive learning methods and technology to meet the current and future needs of the industry. You will conduct systematic review and evaluation of programmes and conduct benchmarking exercises to ensure the highest quality of training. You will also have opportunities to organise safety and security seminar, workshops and other events. You will support the continuous development of the teaching talent pool to meet the required training standards and demand. In addition, you will be responsible for the smooth operations, administration, planning and budgeting of the School.

[What we are looking for]
• At least 5 years of working experience in the aviation industry, preferably with 1 to 2 years of teaching or instructing experience
• Good knowledge on any specialised topic(s) in aviation safety or security. Knowledge of aviation safety or security regulatory requirements will be a bonus.
• Experienced in course management will be an advantage.
• Excellent verbal, analytical, written communication and interpersonal skills
• Team player, self-motivated, results-oriented
* Note: SAA is located at 1 Aviation Drive, Singapore 499867 (near Changi Village). Between April 2024 – early 2026, SAA will be undergoing renovations and will be temporarily located in Changi Airport Terminal 2.

Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance, and may be considered for placement on a permanent tenure or subsequent contract renewal.

[What your role is]

Responsible to analyse grants’/business operations’ data and perform analytical review to evaluate/review variances, anomalies, trends and new insights, and enabling business divisions to leverage statistical methods to detect variations and areas that require further investigation.

[What you will be working on]

Responsibilities

• Obtain and review the consolidated data structure/s for programme/s and develop suitable analytic strategies to ensure the achievement of expected deliverables.
• Lead and conduct data analysis and data mapping, where appropriate, to identify any unusual trends, anomalies, behaviour etc.
• Conduct analytical review of the identified variances, trends, anomalies, behaviours etc.
• Conduct deep dive review into the identified trend and behaviour to further review for specific indications of non-compliances and/or potential suspected fraud.
• Develop suitable data review processes that can assist business divisions in the upstream early detection of potential issues in the grants administration and processing.
• Coordinate with relevant business divisions on referral cases of potential suspected fraud for further inquiry and investigations by IAU
• Timely management and maintenance of WSG blacklist listing

[What we are looking for]

Requirements

• Ability to review complex dataset and develop suitable data review strategies to achieve the objectives of data analysis deliverables
• Experienced in using analytical formulas and functions for MS Excel and other analytical tools, such as data visualization, as well as experience in simple data cleaning
• Experience and knowledge in conducting analytical review and/or business operation reviews is essential
• Critical thinking and problem-solving skills – ability to understand beyond the numbers and its implications
• Excellent communication & presentation skills and inter-personal skills to engage relevant stakeholders
• A team player with good inter-personal skills
• Driven, meticulous and able to multi-task and work independently
• Good system and processes development acumen. Knowledge related to financial and auditing concepts, accounting principles are an added advantage.
• Ability to lead and motivate team to achieve the set outcomes; inspire and guide teams to grow and mentor them

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.