Total 4,006 service centre manager job vacancies in Information Technology category in Singapore

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)
• Continuous improvement of service provided by Production Engineer L2 / L3
• Trains Production Engineers on transferred activities for his business line (production of the applications)
• Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.
• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).
• Controls quality of the RUN activities for all applications of his Business Line
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Education

Atleast a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here'or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities

• Manage and mentor a team of network engineers to provide daily operational network technical support
• Manage network-related projects from initiation to implementation as well as getting project signoffs from Customer’s stakeholders for project closure
• Manage Customer’s stakeholders (Tech Ops, Enterprise Architects, Cybersecurity, PMO, Procurement, Legal), internal stakeholders and external vendors and/or service providers
• Ensure full compliance with SLAs, IT policies and audit requirements, and provide support to all audit activities
• Provide cross-functional support to other business units whenever a need arises
• Oversee all aspects of network service delivery including but not limited to maintenance of network design, architecture and security, network device/service availability, configuration, capacity, patch management and problem management, technology refresh etc.
• Manage the following technologies:

Cisco routing and switching

Cisco SD-WAN and Cisco ISE

Zscaler

Firewall – Palo Alto

Cisco Wireless

• Act as escalation point and lead on any network-related incident triage call together with internal stakeholders, customers, and external vendors/service providers
• Participate in planning, design, preparation, and network implementation for supporting Customer’s major events
• Work closely with third party vendor, Customer’s Business Owner, Technology Directors, Enterprise Architects to provide technical support in Customer’s POC initiatives

Requirements

• Must be currently based in Singapore
• Degree holder
• 13 years of experience in managing network operations including stakeholder management
• Experience in previous roles of similar capacity in a client-servicing environment, handling enterprise network routing, switching and wireless technology
• Proficient in Cisco SD-WAN/ISE
• Proficient in Palo Alto

Software Test Manager – 2 Years Contract - Singapore

We are seeking an experienced and dynamic Test Manager to lead and drive the quality assurance processes for innovative projects. In this role, you will define and implement robust testing strategies to ensure that the applications meet the highest standards of quality and performance.

Key Responsibilities

• Test Strategy & Planning:
  Develop and implement comprehensive test strategies for new and existing applications.
  Design test approaches, plans, cases, and scripts based on requirements and specifications.
• Execution & Oversight:
  Oversee manual and automated testing processes to ensure thorough coverage of application functionalities.
  Collaborate with business teams to coordinate and execute user acceptance testing (UAT).
• Defect Management:
  Work closely with development teams and business analysts to troubleshoot and resolve defects in a timely manner.
  Monitor testing progress, providing regular updates to stakeholders on test results, defects, risks, and issues.
• Continuous Improvement:
  Research and implement new tools and techniques to enhance testing methodologies.
  Ensure compliance with industry best practices for quality assurance and testing.
• Leadership & Collaboration:
  Lead and mentor the testing team, fostering a collaborative and high-performance environment.
  Facilitate effective communication between the testing team and other departments to promote a quality-first mindset.

An Ideal Candidate:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 4 years of experience in software testing, including 2 years in a managerial or leadership role.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail) and automation tools (e.g., Tosca, Selenium).
• Proven ability to lead and mentor teams while fostering collaboration and innovation.

This is a 2 years contract to start, renewable and convertible to permanent.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a passionate System Engineer to join our dynamic team. You will work in a constantly evolving environment, due to technological advances and strategic direction of the various project stakeholders. You will create, maintain and improve systems to meet particular needs. You will also test both hard and software systems to diagnose and resolve system faults.

Be Part of Our Success

• Install new and/ or rebuild infrastructure, server (Windows/ Unix), storage, hardware appliances, services, settings, in accordance to customer’s requirement and complies with audit processes
• Able to operate on of Windows Server 2016/2019/2022 , Active Directory for Windows Server and Networking related to Windows Server
• Manage system changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Identify, research, and resolve technical problems
• Provide supporting documentation, reports and other information to management (e.g. system utilization reports)
• Provide support to users on a variety of system technologies including Microsoft Windows Server OS, VMWare, etc.

Qualities We Value

• Network and Security knowledge (TCP/IP, Loadbalancer, firewalls, SFTP, SEPM Antivirus, Tenable Nessus etc.)
• Experience in managing and configuration of backup solution software - Veritas Netbackup and VEAM
• Practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.
• Able to operate the Nutanix AHV, MS Hyper-V IT infrastructure or other hyperconverged virtual environment
• Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
• Good understanding of large Data Center Facilities operation
• Expected to work during off-peak hours on system activities (e.g. patching, upgrade)

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

We are an innovative education company looking for an Assistant Manager/Executive to join our team for managing the delivery of ongoing programs and help in the roll-out of new education programs. As a key resource in the program management team, you will be responsible for managing a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

Managing Existing Programs

- Track program enrolment and assist with any queries related to the enrolment process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Oversee the program execution, including manage the temp staff hired during program execution.

- Analyse and present feedback data from the programs conducted.

Business Development for New Programs

- Work with the program design team to understand the details of program content and delivery methods.

- Develop information materials related to the programs.

- Conduct outreach activities for existing and new groups of clients (mainly education institutions).

The candidate attributes should include;

- Prior experience in managing events/programs or conferences.

- Good communication skills

- Good interpersonal skills

Education – Preferably a Diploma and above

Job Description

- Run an SAP Technical migration and Infrastructure competency in TDI
- Technical architecture design experience SAP and cloud landscape
- Lift and shift experience in SAP, non sap is also an advantage
- Propose suitable solutions and services that meet customers’ need.
- Work closely with principal (SAP) to build sales-support plan (training, co-events, etc.…)
- Responsible for meeting sales target through presales support and technology strategies and action plans
- Approach and qualify potential clients. Co-operate with consulting team to prepare meeting presentations, demos, and drafting technical contents of the proposals
- Review proposal, demo to management and support Sales for closures
- Over all monitoring and control the competency for success.

Required Skills and Experience

- Minimally Tertiary education or relevant experience
- Minimum 10+ years of progressive experience in SAP Technology Delivery & Presales
- Proven track record and achievement.
- History of successful delivery experience
- Demonstrate good empathy and listening skills
- A highly self-motivated and independent initiator with excellent interpersonal skills
- Excellent communication, negotiation and presentation skills
- SAP Consulting & Technical experience will be must

Our client is renowned luxury hotel architecture firm seeking a highly skilled and experienced Senior Manager to lead our MEP Technical Services team. The ideal candidate will have a strong technical background in Mechanical, Electrical, and Plumbing (MEP) systems, coupled with excellent leadership and project management skills. This role will be responsible for overseeing the technical delivery of MEP services across a range of projects, ensuring compliance with industry standards and client requirements.

• Provide Technical Services Advisory to ensure adherence to Design Brand Standards for new-build, conversion, re-branding and refurbishment projects from the design stage through to hotel opening.
• Prepare engineering services briefs for new project, review and comment on consultants designs for efficiency, appropriateness in design and operational issues.
• Provide engineering input/advice for due diligence process on potential new/conversion and/or renovation of existing hotels and conduct pre-opening reviews relative to Brand Standards.
• Conduct regular and periodic site visits to assigned projects for the purposes of ensuring compliance with Brand Standards.
• Conduct technical inspections as required of potential or existing properties and complete Property Improvement Plans (PIPs).
• Review design and construction standards periodically and contribute to the process of maintaining the Brand Standards in line with the sustainable technologies.
• Provide advice and direction to Hotels DOEs on Standards and Procedures, Fire, Life & Safety and Environment issues.
• Identify, develop, document and implement sustainability initiatives related to decarbonization, waste management, energy and water efficiency efforts.

Job Skills

• Demonstrate leadership capabilities and team player.
• Strong work ethics and excellent learning/work attitude, independent and can perform without much supervision (hands-on).
• Organizational adaptability & versatility in managing across different cultures.
• Excellent in written & verbal presentation skills.
• Responsible for the effective implementation in your respective service units.
• Good interpersonal skills to relate well with all various stakeholders.
• Strong passion for Sustainability, ESG and process implementation
• Ability to work under pressure and meet challenging deadlines.
• Understanding of good construction, technical practices; keen eye for details.

Requirements:

• Minimum 8 to 12 years experience in a lead role in consultancy or hotel technical services. Experience in hospitality projects will be an added advantage.
• A degree in Engineering, Architecture, or a related field, preferably with a focus on design, construction, or technical services.
• Recognised professional qualification in mechanical or electrical engineering or related discipline.
• Familiarity with sustainability programs including Green Mark, LEED, Earthcheck etc
• Experience in energy and sustainability technology identification and implementation would be an advantage
• Good understanding of design and construction standards to ensure processes are in compliance to Brand Standards
• Proactive team-player, independent and able to work under pressure in a fast-paced environment

Interested candidates, please send your CV to: [email protected] or click APPLY

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

Main responsibilities

As a hands-on Delivery Manager and Run Specialist Lead, you will be part of an international team focused on running and supporting the bank’s FX and Money market Platform developed around Calypso, a software package from Nasdaq, and in house’s solutions.

Qualifications and Profile

• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (Fixed Income, Money market...) and trade lifecycle with a deeper knowledge of Bonds, Repos and Securities.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Proficient in software development life cycle and Devops concepts
• Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools
• Strong analytical or troubleshooting skills
• Good knowledge in Java, Linux/Unix, Database (E.g. Sybase, Oracle), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Control-M).
• Knowledge of monitoring solution (E.g Splunk…)
• Strong perseverance and diligence towards attaining goals and effective time management
• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Self-starter and ambitious

Other Professional Skills and Mind-set

• General banking and finance understanding and knowledge
• Understanding of trade life cycle, financial products (Bonds, Repos, Securities…)
• Exposure to Capital Market FO/BO system (E.g. Calypso, Kondor+, Summit, Murex…)
• Autonomy to include implicit deliverables in assignment based on best practices
• Strong appetite to learn both functional and technical new domain
• Appetite to participate to technical market trends and communities
• Careful observance of standards and processes
• Strong sense of confidentiality

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Main Responsibilities

Build and Change Management

• Able to lead in terms of technology and conceptualize, propose design and architectural evolution, along with operational model.
• Contributing to development of high quality fully tested source code complying with deadlines, schedule and coding standards.
• Liaise with business analysts for clarification and understanding of requirements.
• Provide deployment and change management of the solution/platform.
• Develop tests strategy in coordination with project manager / Business Analysts.
• Provide technical assistance during user acceptance test.

Incidents and Requests management (business users and other IT teams)

• Communicate effectively.
• Analyse enhancement requests and bug-fixes.
• Document deliveries.
• Support applications in production - analyze and resolve issues as they arise as well as propose optimizations for future.
• Monitor the results and quality of the different software solutions and projects implemented in the organization.

Change Management

• Apply monthly release strategy, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Operations management
• Application support, level 3 (expert).
• Troubleshoot and fix issues.

Continuous Improvement

• Process improvements.

Qualifications and Profile

The successful candidate will definitely have:

• At least 10 years of software development experience
• At least 8 years’ experience working with Java
• Strong knowledge and experience on various design patterns and design principles
• Strong understanding and well experienced with recent Java language features, such as lambdas, streams, and futures
• Strong understanding and well experienced with Spring framework
• Strong understanding and well experienced with APIs development and security design
• Strong understanding and well experienced with SQL
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with Maven, Git, writing and maintaining integration tests
• Experience in cloud native architecture (Micro services).
• AWS cloud architecture
• Docker/Kubernetes, Microservices
• JupyterLab, JupyterHub, Jupter notebook, Mercury ecosystem
• Gitlab, Jenkins and Ansible with exposure to devops culture
• Jira or a similar issue-tracking systems

Additionally, knowledge of the following would be helpful although it is not required:

• Web development fundamentals (HTML, Javascript, typescript, jQuery, ReactJS, etc)
• ElasticSearch
• Understanding or interest in finance & financial markets, particularly interest rate derivatives in their many forms (Forwards, Futures, Swaps, Swaptions, etc)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Reporting to the Senior Centre Manager/ Centre Manager (CM)/ Assistant Centre Manager (ACM)/ Senior Programme Executive (SPE), the Programme Executive (PE) works closely with the Centre in-charge to manage the daily operations of the assigned Eldercare Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

Stakeholder Management

· Community Outreach – Assist in the execution of the Community Outreach Plan.

· Relationship Management - Engage community partners, build effective and sustainable

partnerships with them to serve the needs of the seniors.

· Recruitment of Members - Promote and advertise AAC programme to seniors in designate blocks

· Volunteer Management - Identify new volunteers, engage and support volunteers for activities

Day-to-Day Centre Operations

· Programmes and Activities - Assist in collecting data, planning, implementation and evaluation of

programmes

· Financial Reporting - Adhere to planned budget allocated to the Centre. Ensure proper

documentation of finance-related transactions

Other Duties

· Any other responsibilities as assigned by the SCM/ CM/ ACM/ SPE

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· At least 1 year of experience in direct operational work (especially in the area of Eldercare), such as

conducting and evaluating programmes/ activities; conducting of needs assessment

· Has some prior experience in stakeholder management, especially in working with community

partners

· Proficient in Microsoft Office

· Enjoy working with seniors and volunteers

· Good administrative skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

· Good communications skills, preferably bilingual with dialects

Job Subject Title: Technical Service Technician

Job Summary:

· Technical Service/ Technician

· Permanent role

· Basic range from $2200 to $3500 + AWS + Performance Bonus+OT

· 5.5days/week, 830AM-530PM & 830AM-1230PM

· Location: CBD

Responsibilities

• To carry out all preventive and breakdowns maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by immediate superior.
• Prepare service reports after every completed job for customer's endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• Nitec in Mechanical / Electrical / Electronic or related field.
• Candidates with at least 2 years of related techinical experience in chillers, ACMV equipment, switchboard and generators will be an advantage.
• Candidates with no experience are welcome to apply (on Job Training).
• Positive attitude, good interpersonal and customer-centric skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Key Responsibilities:

• Manage repair and maintenance operations for various pump systems, including [list types of pumps, e.g., centrifugal, submersible, or rotary pumps].
• Lead and mentor a team of technicians, ensuring high performance and professional development.
• Diagnose and troubleshoot complex mechanical or hydraulic issues in pump systems.
• Develop and implement preventive maintenance schedules to reduce downtime.
• Ensure all repair and service activities comply with safety and industry standards.
• Liaise with clients to understand their requirements and provide tailored solutions.
• Oversee inventory management for spare parts and repair tools.
• Prepare technical reports, cost estimates, and project timelines for clients.
• Collaborate with procurement teams to source quality materials and equipment.
• Drive process improvements to enhance operational efficiency and customer satisfaction.

Key Qualifications:

• Proven experience in pump repair and maintenance, preferably in a leadership role.
• Strong understanding of [hydraulic principles, pump mechanics, fluid dynamics, etc.].
• Excellent troubleshooting and diagnostic skills.
• Proficient in using diagnostic tools and software related to pump systems.
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Familiarity with safety regulations and industry standards.

about company

I am currently working with a well-known tech product based company focusing on travel and ecommerce. Role based in Singapore. Open to overseas candidate is willing to relocate to Singapore.

Attractive salary package! 3-4 rounds of interview to offer stage. 5 days in office at CBD.

about job

• Lead and manage a team of 5-7 data analysts in Indonesia. 80% hands-on, 20% management
• Need to travel 1 week every 2 months to SEA countries
• Partner with Financing products (Lending product/Credit Scoring) commercial stakeholders
• Develop and implement a unified data strategy for financing activities aligned with company objectives
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) for user acquisition, conversion, transaction behavior, credit risk (PayLater), insurance economics, and fraud
• Conduct in-depth data analysis to identify trends, growth opportunities, and improvement areas in user acquisition, conversion, risk management, and product development (for Financing products).
• Leverage data to inform credit risk modeling for PayLater and actuarial modeling for insurance, ensuring responsible lending and product offerings.

skills and requirements

• Min 7 years of experience in a data leadership role, preferably within the financial technology industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description

The National Additive Manufacturing Innovation Cluster (NAMIC) was established on

1st October 2015, to be the collaborative partner in 3D printing technology creation

and innovation through working with different industries, agencies and institutions to

develop capabilities in additive manufacturing, innovate and accelerate additive

manufacturing to increase Singapore"s global manufacturing competitiveness.

We are seeking a highly motivated and experienced individual to join our team at the

NAMIC@Additive Innovation Centre (NAMIC@AIC) A*STAR Hub as the Asistant Manager, Tech Biz or Manager, Tech Biz.
The AIC Hub aims to introduce A*STAR’s integrated additive

manufacturing technology offerings that can benefit the industry, with the objective to

increase collaboration with key industry partners. The collaborations are targeted to

translate research into applications, promote pilot production and accelerate the

adoption of additive manufacturing (AM) in Singapore.

Job Responsibilities:

• Develop, evaluate and implement the AIC Hub"s goals, objectives and activities related to translating technology and driving AM industrial business growth.
• Formulate and execute effective business strategy and industry engagement to promote AM technology, industrial and entrepreneurial growth efforts to accelerate adoption of AM in Singapore.
• Engage companies to understand industry needs and technology requirements, and to collate and document the industry intelligence for the AIC Hub.
• Organize industry sharing events such as seminars, roundtable discussions, workshops to outreach to the industry.
• Work with AIC Hub manager, other A*STAR Research Institutes (RI)s’ Industry Development Managers (or equivalent) to drive business strategies and industry contacts / needs for R&D projects, including pilot production projects for the AIC Hub.
• Work with AIC Hub manager to link up external enquiries with A*STAR RIs’ internal expertise and capabilities.
• Work with Marcomm on marketing strategies for AIC Hub.
• Work with NAMIC Cluster Lead Party (CLP) to follow up on potential companies,
• Institutes of Higher Learning (IHL) and start-ups for projects, license agreement, co-funding and standards development.
• Secure collaboration partnerships and projects to meet the AIC Hub’s outcome and KPIs.
• Develop and maintain good relationships with the partners and take charge of all business aspects in the on-going AIC Hub’s projects.

Job Requirements:

• Minimum a degree in Mechanical/Electrical/Biomedical/Materials/Chemical Engineering, Science or equivalent education from a recognized university with at least 2 years of relevant working experience in the industry in business development.
• Proven track record in sales and marketing in additive manufacturing will be desirable.
• Demonstrated ability to follow up with industry inquires, negotiate business terms & pricing with customers and secure industry projects.
• Proven track record in fostering collaborations between industry, IHLs and/or
• public sector RIs.
• Ability to organise marketing and industry outreach activities to generate industry interest, grow project pipeline and secure industry projects.
• Experience in managing intellectual property and technology translation.
• Experience and knowledge in additive manufacturing trends, entire workflow for additive manufacturing industrialization and engineering product development will be prioritized.
• A self-starter with strong networking and collaboration skills.
• A strong communicator with good written, presentation and oral communication skills. A strategic thinker and problem-solver with an innovation mindset.
• Ability to work independently and effectively in a team, in a dynamic R&D environment.
• Strong relationship management skills with an outgoing and pleasant personality.
• Willing to take on required tasks beyond the job description.

Job Description

The National Additive Manufacturing Innovation Cluster (NAMIC) was established on

1st October 2015, to be the collaborative partner in 3D printing technology creation

and innovation through working with different industries, agencies and institutions to

develop capabilities in additive manufacturing, innovate and accelerate additive

manufacturing to increase Singapore"s global manufacturing competitiveness.

We are seeking a highly motivated and experienced individual to join our team at the

NAMIC@Additive Innovation Centre (NAMIC@AIC) A*STAR Hub as the Asistant Manager, Tech Biz or Manager, Tech Biz.
The AIC Hub aims to introduce A*STAR’s integrated additive

manufacturing technology offerings that can benefit the industry, with the objective to

increase collaboration with key industry partners. The collaborations are targeted to

translate research into applications, promote pilot production and accelerate the

adoption of additive manufacturing (AM) in Singapore.

Job Responsibilities:

• Develop, evaluate and implement the AIC Hub"s goals, objectives and activities related to translating technology and driving AM industrial business growth.
• Formulate and execute effective business strategy and industry engagement to promote AM technology, industrial and entrepreneurial growth efforts to accelerate adoption of AM in Singapore.
• Engage companies to understand industry needs and technology requirements, and to collate and document the industry intelligence for the AIC Hub.
• Organize industry sharing events such as seminars, roundtable discussions, workshops to outreach to the industry.
• Work with AIC Hub manager, other A*STAR Research Institutes (RI)s’ Industry Development Managers (or equivalent) to drive business strategies and industry contacts / needs for R&D projects, including pilot production projects for the AIC Hub.
• Work with AIC Hub manager to link up external enquiries with A*STAR RIs’ internal expertise and capabilities.
• Work with Marcomm on marketing strategies for AIC Hub.
• Work with NAMIC Cluster Lead Party (CLP) to follow up on potential companies,
• Institutes of Higher Learning (IHL) and start-ups for projects, license agreement, co-funding and standards development.
• Secure collaboration partnerships and projects to meet the AIC Hub’s outcome and KPIs.
• Develop and maintain good relationships with the partners and take charge of all business aspects in the on-going AIC Hub’s projects.

Job Requirements:

• Minimum a degree in Mechanical/Electrical/Biomedical/Materials/Chemical Engineering, Science or equivalent education from a recognized university with at least 2 years of relevant working experience in the industry in business development.
• Proven track record in sales and marketing in additive manufacturing will be desirable.
• Demonstrated ability to follow up with industry inquires, negotiate business terms & pricing with customers and secure industry projects.
• Proven track record in fostering collaborations between industry, IHLs and/or
• public sector RIs.
• Ability to organise marketing and industry outreach activities to generate industry interest, grow project pipeline and secure industry projects.
• Experience in managing intellectual property and technology translation.
• Experience and knowledge in additive manufacturing trends, entire workflow for additive manufacturing industrialization and engineering product development will be prioritized.
• A self-starter with strong networking and collaboration skills.
• A strong communicator with good written, presentation and oral communication skills. A strategic thinker and problem-solver with an innovation mindset.
• Ability to work independently and effectively in a team, in a dynamic R&D environment.
• Strong relationship management skills with an outgoing and pleasant personality.
• Willing to take on required tasks beyond the job description.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary

An exciting opportunity to gain new IT operations experience as a Data Centre Engineer in the banking industry.

Mandatory Skill-set

• At least Diploma in Computer Science or IT;
• At least 1-2 year of experience in Data Centre Facility Management;
• Experience in Data Centre such as storage, servers;
• Experience working on 24*7 Mission Critical environment;
• Strong understanding of incident, problem and change management procedure;
• Good knowledge and experience in IP Network, switches, routers;
• Experience in rack and stack of IT equipment;
• Conversant in Microsoft Office Applications;
• Familiarity with structured cabling system and its related components;
• Proactive, responsible, good work attitude and a team player;
• Good interpersonal communication and documentation skills.

Desired Skill-set

• ITIL Certified;
• Work experience in banking industry.

Responsibilities

• Responsible for overseeing daily operations and administrative tasks within a data center environment;
• Coordinate with data center/building landlords to ensure efficient operation of electricity, HVAC systems, and monitoring environment within critical IT facilities at Mission Critical IT facilities in the Data Center;
• Promptly escalate incidents following standard incident procedures;
• Participate in equipment relocation, replacement, and removal activities;
• Conduct system maintenance and generate regular reports;
• Offer onsite supervision for all critical facility maintenance activities;
• Identify areas for improvement and implement necessary corrective or preventive actions;
• Perform any additional tasks assigned as needed.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are seeking a self-driven and independent Head of Customer Service for one of our shipping clients. This incumbent will be responsible for driving operational excellence, enhancing customer satisfaction, lead and manage the Customer Service team in delivering an exceptional customer experience aligned with the company’s strategic objectives. The Head of Customer Service will work closely with internal and external stakeholders to ensure the seamless delivery of customer-centric solutions while fostering a high-performing and engaged team.

Key Responsibilities:

· Lead the Customer Service team to ensure high levels of customer satisfaction and operational efficiency.

· Develop and implement strategies to enhance customer experience and drive alignment with the company’s global standards.

· Establish and monitor key performance indicators (KPIs) to measure and improve service quality, productivity, and customer satisfaction (e.g., NPS, case resolution time).

· Oversee the resolution of customer inquiries and disputes, ensuring timely and effective outcomes.

· Collaborate with Sales and Operations teams to ensure seamless end-to-end service delivery.

· Implement and govern Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) to ensure consistency and compliance in service delivery.

· Drive the adoption of digital tools and solutions to enhance service efficiency and customer engagement.

· Identify and implement process improvements to optimize team performance and operational workflows.

Qualifications:

· Bachelor’s degree in Business Administration, Computer Science, Information Technology or a related field.

· Minimum 10 years of experience in customer service, preferably in the shipping or logistics industry.

· Proven track record of leading and managing teams of 10 or more members, with a hands-on approach.

· Strong understanding of customer service operations, systems, and performance metrics.

· Expertise in customer service management, including issue resolution and process optimization.

· Proficiency in using customer relationship management (CRM) and digital tools as well as experience in implementing CRM projects

· Strong stakeholder management and engagement skills.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Provide general adminstrative duties and clerical support

Filling and and organizing records, invoices, and other documentation

managing incoming and outgoing correspondence including phone calls, emails

input orders and data entry

generating delivery orders

tracking customer orders to ensure on-time collection or delivery of shipment

co-ordinating with customers on appointment

ad-hoc duties as and when assigned

team player and training provided

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

Sport Programme Manager (Healthy Workplace Ecosystem)

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi Ave 3, Singapore 408868
Salary: $3,500 to $5,000 [depends to experiences]

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.