Total 4,028 service centre manager job vacancies in Information Technology category in Singapore

Telco Ecosystem Partnerships Team at Meta is seeking a Strategic Partner Manager to manage some of our key mobile operator & ecosystem relationships in select countries in APAC.

In this role, you will work with your regional and global program and product teams to develop, scale and manage our product-based partnerships. The ideal candidate will have experience in partner management and the ability to synthesize and execute against complex problems and timelines.

You will be responsible for coordinating the go-to-market of new and existing partnership programs, and driving the implementation of best practices to maximize program impact for Meta and partners in your region. You will Influence and improve the Meta experience of users in your region by identifying product - market fit gaps and your experience in the Telecom industry combined with your analytical and business mindset will help you propose and champion new features and programs that deliver value to our partnerships.

Responsibilities

• Build long lasting relationships and partnerships with Telecom Operators
• Drive local execution of strategic initiatives across growth, revenue, insights and connectivity, spanning across the Meta family of Apps
• Provide market insights
• Identify and monitor strengths, weaknesses, opportunities and threats relevant for Meta in the region
• Influence and improve the Meta experience of users in your region by identifying product - market fit gaps
• Explore, identify and evaluate strategic growth opportunities
• Manage growth related partnerships
• Be an advocate for people using Meta Family of Apps in the region

Minimum Qualifications

• 5+ years of experience in the Telecom industry with extensive experience dealing with partners
• Experience working independently and delivering results in a fast-paced, ambiguous start-up like environment
• Knowledge of Telco business models and Internet/consumer technology
• Mobile product management skills and experience
• Experience turning vague concepts and asks into well-documented and effective business metrics and insights
• Experience communicating and working effectively with cross functional teams and ability to influence key stakeholders
• Experience delivering results in an entrepreneurial environment with little supervision

Preferred Qualifications

• Bachelor's Degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Develop and implement promotional strategies, identify and provide solutions for programme participation
4. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and stakeholders
• Assess new developments best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning. Prioritise and review work plans to ensure alignment to organisational strategic goals

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Candidates with less a year of experience may be considered as well
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Committed and can-do attitude
• Team Player

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

At AWS Cloud Logistics (ACL), we work together to #MoveTheCloud. Our team designs and delivers the technology that our logistics teams rely on every day. We’re innovators, communicators, and problem-solvers who lead, advocate, and influence.

Role Overview:
As a Customs Brokerage Program Manager at AWS, you will lead strategic initiatives to optimize our global customs operations and enhance our cross-border logistics capabilities. This role sits at the intersection of technology and international trade, requiring you to drive innovation in customs brokerage processes, data integration, and compliance management across multiple regions.

You will spearhead the development and implementation of advanced information systems, focusing on seamless integration with customs brokers worldwide. Your responsibilities will include overseeing the rollout of various data transmission solutions, from immediate fixes to long-term, scalable platforms. As the central point of contact for global brokerage teams, you will ensure consistency in operations, maintain compliance standards, and drive continuous improvement in our customs clearance processes.

This position offers the opportunity to make a significant impact on AWS's global supply chain efficiency, working with cutting-edge technology to streamline international trade operations. Your success in this role will be crucial in supporting AWS's rapid growth and maintaining our competitive edge in the cloud services market.

Key job responsibilities

• Lead the strategic development and global implementation of advanced customs brokerage information systems, focusing on data integration, solutions, and compliance management across all regions.
• Oversee end-to-end project lifecycles for customs technology initiatives, from conception to post-launch support, ensuring seamless execution and continuous improvement of implemented solutions.
• Serve as the primary liaison for internal and external stakeholders, including engineering teams, technology providers, and logistics partners, to drive program success and align with organizational goals.
• Develop and maintain comprehensive performance metrics for global brokerage operations, while spearheading the integration of innovative technologies to enhance cross-border logistics capabilities and streamline customs processes.

About the team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Minimum of 3 years of direct experience in import/export compliance and handling imports/exports per foreign government regulations.

• 3+ years of technical product or program management experience

• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

• Strong analytical and quantitative skills, with a drive for continuous improvement.

• Ability to handle multiple priorities simultaneously in a fast-paced, ambiguous environment.

Preferred qualifications

• Global logistics or supply chain experience is preferred.

• Experience utilizing data-driven process improvement tools and metrics.

• Experience engaging with customs/regulators and representing complex import/export requirements.

• Bachelor's degree in Logistics, Supply Chain, Business, Engineering, Economics, Science, or equivalent relevant experience.

Role Overview:

• Facilitate the delivery of strategic transformation initiatives.
• Improve programme management infrastructure and governance.
• Ensure initiatives are coordinated, risks managed, resources allocated, and goals achieved on time, within scope, and budget.
• Establish a structured environment for efficient programme execution.

Primary Responsibilities:

Enhancing Infrastructure and Governance:

• Develop and maintain programme management tools (templates, folder structures, governance mechanisms).
• Support efficient operations across all initiatives.

Implementing Governance & Standards:

• Assist in the rollout of Programme Management and Governance Standards.

Executing and Monitoring Programmes:

• Maintain the Transformation with high quality.
• Monitor progress to ensure timely, within-scope, and budget-compliant delivery.

Managing Risks:

• Identify and address programme risks and changes.
• Collaborate with the Head of Programme Management to implement mitigation strategies.

Reporting and Documentation:

• Create and deliver regular status reports and dashboards for senior management and stakeholders.

Providing Broad Programme Management Support:

• Offer programme management support across the Transformation Office.
• Enhance the execution of frameworks, tools, and processes to ensure best practices are applied.

Job Requirements:

• Prior project management expreince
• Prior Financial Industry experience will be an advantage

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

What a System Quality Program Manager does at HP:

Manage Quality Programs:

• Lead quality assurance programs from initiation through closure, ensuring alignment with project scope, goals, and deliverables.
• Oversee all aspects of quality program management, including planning, budget and resource control.
• Conduct System At Glance Test, Workflow Duration Test, and Continuous Regression Test.
• Support priority test projects with direction, maintaining relationships with internal stakeholders and sharing information with testers via standardized reports and regular stand-up meetings.

Collaborate with Cross-Functional Teams:

• Work closely with cross-functional teams to define program requirements, identify risks, and ensure successful project execution within defined timelines, resources and budgets.

Execute Quality Assurance Plans:

• Define and manage comprehensive test plans to ensure HP Print ecosystem integration quality.
• Oversee test coverage, schedules, and resource adjustments to meet program objectives.

Monitor and Analyse Quality Metrics:

• Track quality metrics to ensure compliance with HP’s standards, conduct data analysis to identify improvement areas, and drive continuous improvement initiatives.
• Lead Data-Driven Decision Making.

Facilitate Communication:

• Act as a primary quality contact for stakeholders, communicating program status, risks, and escalations effectively.
• Prepare and maintain QA-related documentation, including test plans, test matrices, and testing reports.
• Provide regular updates and insights to senior management.

Encourage a Culture of Innovation and Continuous Improvement:

• Promote a collaborative environment, integrating new technologies and quality methodologies, and driving process enhancements.

Individuals who do well in this role at HP, usually possess:

• Four-year Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-1 years of work experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field.
• Good to have skills and knowledge: Agile Methodology, CI/CD, Computer Science, JIRA, Scrum (Software Development), Software Development, Software Engineering, Software Quality (SQA/SQC), Software Testing.
• Test Planning, Knowledge in Quality and defect management.
• Any certifications are a plus: Project Management Professional (PMP) Certification, Lean Six Sigma Certification or equivalent quality certifications, Certified Quality Engineer (CQE), Certified Software Quality Engineer (CSQE), Certified Software Quality Engineer, Certified Associate in Software Quality (CASQ), Certified Software Test Engineer (CSTE).

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Job Responsibilities:

· Providing of PM/BA support for transformation office

· Deliver project requirements, develop and execute testing plans, and oversee the creation of related project artifacts as needed for deliverables.

· Manage day-to-day project responsibilities, including setting milestones, coordinating tasks, and ensuring timely execution to meet stakeholder expectations.

· Identify and address key project risks, escalating as necessary.

· Looking through processes and providing of recommendations

· Understanding of processes and guiding the business accordingly

· Identifying of project risks/issues and raising them accordingly

· Assessing risk when business decisions are made and establishing of standards and guidelines

· Ensuring business processes run smoothly and timely

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 6 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

• Manage and supervise the consistency, effective and efficient rollout of programs across different branches.
• Ensure programs meet established standards and effectively engage clients (ie. Elderly).
• Collaborate closely with the branch staff to create and implement plans and executions.
• Monitor, assess program performance, and suggest improvements.
• Facilitate communication among staff, participants, and stakeholders, managing program budgets and resources.

Job Requirements

• Diploma in any discipline.
• Experience in program coordination, preferably in social services or healthcare.
• Have expertise knowledge of program design, implementation, and evaluation.
• Possess strong interpersonal, communication, and leadership skills.
• Able to work independently and collaboratively while managing multiple tasks and priorities effectively.
• Mulitple working location
• Office Hour Mon to Fri

Check out http://abercare.sg/jobs-vacancies/ for details

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Position Summary

The new Head of Centre-Led Procurement will have the opportunity to drive Transformational and Strategic Procurement for the Group whilst also establishing Operational governance to optimise in-country procurement practices. This is a critical role to ensure the Group and individual Product teams achieve profitability and business growth objectives and will require close collaboration with commercial teams to achieve priority targets. To support this role, a small Centre-Led Procurement team needs to be established and will be expected to drive improved in-country day-to-day procurement practices and performance.

Reporting to the Group COO, you will be responsible for the development, implementation and governance of procurement policy and strategy to optimise expenditure across our 19 regional locations, focusing on the below priorities:

• establish strategic initiatives for key supplier and expenditure categories
• enhance supplier and partner relationships to deliver additional business benefit
• lead key/global supplier negotiations and support in-country negotiations when needed
• partner with commercial teams to ensure that cost savings drive margin improvements
• support business transformation and drive new ways of working, incorporating new technologies and process enhancements

This is a unique and exciting opportunity to be part of a transformative business, with the capability to drive improved competitiveness and increase profitability.

If you are a strategic thinker with a passion for procurement and the ability to lead in a multinational environment, we want to hear from you. Join our team and make a significant impact on our global operations.

Reporting, Governance & Control

• Develop and implement procurement policies and processes to ensure a consistent and standardised approach, and monitor compliance with relevant internal & external regulations
• Oversee the management of critical commercial, contractual, operational, financial, reputational, ethical and supply chain risks whilst still encouraging opportunity and innovation
• Investigate and analyse market trends and best practice, generating insight via analysis of costs, benefits and supply markets
• Identify appropriate department KPI’s and measure and monitor performance
• Adopt emerging technologies to drive process efficiencies and enhanced control

Strategy

• Develop and execute a global procurement strategy aligned with the company's objectives, as well as product category strategies aligned with business needs and local considerations
• Analyse data to identify key spend categories and vendors and implement targeted cost productivity initiatives
• Identify opportunity for Vendor consolidation and reciprocal arrangements with industry partners
• Build and manage relationships with key internal stakeholders to provide strategic insights and advice, resolve complex issues and deliver high performance cost, service and quality outcomes
• Collaborate closely with key internal stakeholders to drive procurement organization change and adoption of new processes and technologies.

Vendor Relationships & Negotiation

• Negotiate with and manage relationships with key group vendors, securing favorable terms and conditions to support profitability and cash flow improvements
• Establish strong relationships with Principal accounts in order to optimise costs and reduce the administrative burden of reporting, communication and data integration
• Provide additional guidance & support to local procurement teams in vendor management and/or negotiations as required

People & Process

• Establish new Centre-led Procurement function, drive new ways of working and best practice sharing
• Provide leadership, direction and effective management of the Centre-Led procurement team as well as relevant in-country procurement resources
• Provide coaching, training, mentorship, and guidance to ensure high performance and professional development.

Requirements:

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, or related field;
• Professional qualifications (CIPP or equivalent) or MBA is advantageous

Skills &Experience

• 10+ years of experience in procurement, with at least 5 years in a leadership role
• Proven track record in establishing and managing multinational procurement operations
• Extensive process design & enhancement experience to deliver operational efficiencies in addition to cost optimisation

Knowledge

• Services, logistics or agency business background, with knowledge of relevant industry trends and best practice
• Solid understanding of Agent:Principal relationships and various pricing strategies e.g. cost-plus commercial models
• Proficiency in procurement software and tools, and how to integrate with key business processes
• Knowledge of contract law and vendor management practices

Personal Attributes

• Strategic thinking and decision-making abilities
• Strong negotiation and relationship-building skills
• Excellent analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Fluency in English; and ideally one additional Asian language
• Commitment to upholding high ethical standards, integrity, and confidentiality

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include Sydney, New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About T&S

The Trust & Safety (T&S) team at TikTok is committed to ensuring that our global online community is safe and empowered to create and enjoy content across all of our applications.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The AI Data Service and Eco Operations (ADSEO) team is part of our AI Data Service and Operations (ADSO) team that provides safety and non-safety data annotation services, search operation services, and customer services for ByteDance's international products, helping them to build their own data ecological security.

In order to uphold bottom-line safety and negative content governance on our platforms and explore cutting-edge AI technologies and their applications, like LLM models, our team goes above and beyond in optimizing user experiences and delivering groundbreaking models by dedicatedly serving model training and evaluation to verify and continually enhance model performance and strategies.

What will I do?

-Lead the team of AI Data Service global multi-site people/team managers

-Develop and lead the execution of both the tactical and strategic direction of the global teams, leading the operations, change management and scaling/driving adoption of new programs, tools etc.

-Lead a high performing operations team who are effective, engaged and aligned to our company culture and values

-Work with Ops Leadership and XFN teams to understand various product ecosystems in order to ensure alignment of quality assessment procedures and data delivery with product strategies

-Partner with cross functional partners on analysis and reporting

-Coach & support AI Data Service team leads to developing and/or enhancing the Quality framework, methods for performance management, tracking KPIs, and working for any performance improvement initiatives

-Lead your team to detect, land and optimize any efficiency, productivity and accuracy improvement opportunities.

-Analyse data first hand to validate recommendations made by your team in order to drive continuous quality improvement across partner sites and workflows

-Enhance the quality process with automation of metrics by creation of dashboards

-Validate information of RCA reports created by your team and present findings to key internal stakeholders.

-Ensure that our BPO partners meet and exceed quality targets and provide support needed to achieve objective deep dives, make reports & policy recommendations and triage escalations.

Minimum Requirements

-Minimum Bachelor of Arts/Science degree in Business, Economics or Statistics

-Machine learning/labeling-related experience is strongly preferred

- 4+ years in Content Quality, TnS Operations, or a similar industry

- 4+ years regional/global leadership and people management experience, with a focus on performance, culture, engagement and people growth and development

- Experience working cross-functionally, in a highly matrix, global organisation with external and internal teams with the ability to influence leadership.

- Proven experience of partnership with BPOs

- Strong analytical skills with the ability to perform and communicate complex data analysis to derive key insights

Preferred Requirements

- Ability to lead effectively, prioritise projects, and ensure the delivery of high quality work under time constraints

- Strong proficiency in Data Analysis tools such as Microsoft Excel

- Proficiency utilising data visualisation tools such as Tableau or Power BI

- Experience in Six Sigma, Lean principles, or Operational Maturity methodologies

- Proven leader with project management, planning, presenting and communication skills

- Ability to adapt rapidly to changing work environments, work priorities, and organisational needs

- Ability and willingness to work on various projects

- Detail oriented with the ability to create and maintain reports, procedures, proposals and presentations

-Outstanding natural communicator , exceptional verbal, written and communication skills.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional Engineering Board
• At least 8-12 years of design experience or design management experiece.

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 8-12 years of design experience or design management experiece.

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and external regulators. We are a function with over 2,500 professionals providing assurance across all of Citi's businesses in 180+ countries.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Tech IA - International - Senior Audit Manager - Hybrid (Internal Job Title: Senior Audit Manager - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Senior Audit Manager is a senior-level management position responsible for owning and managing complex audits, assessments of Citi’s risk and control environment related to Country / Cluster Technology and interactions with senior stakeholders and regulators. The overall objective is to utilize in-depth subject matter expertise covering a broad range of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance applicable to countries and clusters across Asia, Europe and Middle East – Africa.

Responsibilities:

• lead an audit team and maintain high levels of motivation within the team.
• Continue to acquire and retain talent, with responsibility for their personal and professional development, remuneration and appraisal and manage the team to specific budgets.
• Deliver audit plans, publish reports, Internal Audit and Regulatory issue validation and business monitoring and relevant governance insights.
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives.
• Identify solutions for a variety of complex and unique control issues by contributing to management action plans bringing to the fore professional judgement, subject matter expertise and experience.
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws and regulations, Policies, apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Demonstrate the subject matter expertise across a broad range of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance through high quality risk assessments, periodic business monitoring, delivery of audits and risk based / regulatory issue validations.
• Champion the adoption and use of Citi’s Audit Methodology in delivery of all aspects of the audit lifecycle.
• Leverage analytical skills and tools while delivering various activities as part of the audit lifecycle.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 15+ years of experience which should also comprise of experience in managing and delivering Technology Audits in a highly regulated industry, is required
• Technology Audit experience across a mix of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance.
• Experience of leading Audit team through audit engagements; Experience in business, functional and people managemferent
• Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred.
• Proven ability to execute concurrently on a portfolio of high-quality deliverables within planned timelines.
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques, Strong stakeholder management skills.
• Effective negotiating, influencing and relationship management skills.
• Ability to demonstrate clear and concise written and verbal communication.
• Experience in operating as an effective team member in a highly diverse global organization.

Education:

• Bachelor’s degree/University degree or equivalent experience preferably in Technology and related areas
• Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Technical Program Manager to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications:

Minimum Qualifications:

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Manager of Social & Support Services is an experienced social worker to lead a team in providing comprehensive family and caregiver support for individuals requiring higher levels of assistance. This role involves leveraging the specialised skills of social workers to help families navigate the challenges of caregiving and support individuals in living and learning effectively.

Key Responsibilities:

• Oversee and Develop Services: Direct the planning, development, implementation, and evaluation of a tiered system of services, maximising the clinical skill sets of social workers to deliver tailored support to caregivers. This may involve managing complex cases that require coordinated efforts from various specialists to ensure holistic support.
• Collaborate with Allied Professionals: Work with allied health professionals (including psychologists, occupational therapists, and speech therapists) to develop comprehensive support strategies for clients, with an emphasis on strengthening caregiver support and capacity.
• Supervise and Guide Team: Provide leadership, supervision, and mentorship to social workers to enhance the quality of family support services. Lead the team in managing admissions, referrals, and guiding families through available community resources.
• Community Networking: Build and maintain partnerships with other agencies (e.g., Family Service Centres, Social Service Offices, CDCs, and specialist organisations) to establish a support network, connecting families with resources and services across the community.
• Strategy Development: Collaborate with organisational leaders, including the CEO and heads of relevant departments, to design and implement advanced caregiver support systems, ensuring structures are responsive to complex caregiving needs.
• Departmental Administration: Oversee the administrative functions of the department and ensure efficient operation.

Requirements:

• Registered social worker with at least 6 years of relevant experience (preferably within the disability sector), and a minimum of 3 years in a leadership role.
• Demonstrated leadership and clinical supervision abilities to guide and develop a team.
• Strong interpersonal and communication skills with the capacity to work effectively within a multidisciplinary team environment.

As a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects. This unique vantage point allows the Design Managers to maintain a close connection with project details and drive project outcomes. You will have impact on the design direction and ability to improve design delivery for all APAC projects, while establishing design procedures and protocols for the development of future systems. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.

Key job responsibilities

• Leading a team of engineers in the design of data center critical infrastructure systems
• Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, meet design milestones and escalate as needed.
• Driving process improvements.
• Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented.
• Establishing capital project design budgets and contributing to complex business cases for existing region and new region deployment.
• Collaborating with AWS finance teams to secure funding for projects.
• Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs.
• Partnering with internal customers to establish project scope, schedule and deliverables.
• Managing document controller’s workflow and audit of deliverables

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Technical Program Manager to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications:

Minimum Qualifications:

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About the Company:

Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways.

Role Summary:

We are looking for a highly skilled and experienced Senior Program Manager to join our team at DBiz Singapore. The ideal candidate will be responsible for overseeing program management and service delivery, maintaining client satisfaction, and managing relationships with key stakeholders, particularly within government sectors.

Key Responsibilities:

1. Program Management:Manage complex IT programs and projects to ensure timely delivery within scope and budget.
   Coordinate with cross-functional teams to meet program milestones.
   Oversee the planning, execution, and monitoring of multiple projects to ensure alignment with customer goals.
   
2. Service Delivery Management:Ensure the successful and timely delivery of IT services to clients in line with agreed Service Level Agreements (SLAs).
   Monitor service performance and implement improvement measures as necessary.
   Act as the primary point of contact for escalations and issues, ensuring prompt resolution.
   
3. Client Relationship Management:Build and maintain strong relationships with key customers, especially government agencies, to meet their needs and expectations.
   Provide regular service updates and gather feedback through frequent client communication.
   Identify opportunities to enhance customer satisfaction and retention.
   
4. Stakeholder and Vendor Management:Collaborate with internal teams, third-party vendors, and subcontractors to ensure seamless service delivery.
   Liaise with government officials to ensure adherence to policies and regulations.
   Ensure compliance with contractual obligations and government standards.
   
5. Performance Management and Reporting:Regularly review and report on service performance metrics.
   Implement continuous improvement initiatives to enhance service quality.
   Prepare and present performance reports to senior management and clients.
   
6. Risk and Issue Management:Proactively identify potential risks and develop mitigation strategies.
   Manage any issues that arise during service delivery to minimize service disruption.
   

Qualifications & Experience:

• Bachelor's degree in IT, Business Administration, or a related field.
• Minimum 5-7 years of experience in IT Project Management, Program Management, and Service Delivery, preferably within a government or regulated environment.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with government procurement processes and regulations is a plus.

Desired Skills:

• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities.
• Excellent problem-solving skills with a proactive and customer-focused mindset.
• Certification in ITIL, PMP, or equivalent is an advantage.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

- 12-15 years of experience in Banking environment

- Significant domain knowledge in Core Banking, Transaction Banking, Cash Management and Payments.
- Good understanding and experience in various software development cycle methodologies, including migrating from Waterfall to Agile methodologies.

- Must have experience in Middleware Application integration
- Solid foundation in service-oriented technologies to be able to understand service interdependencies and drive towards technical solutions for multi-tiered systems. Exposure to the following technologies: Java, Oracle, Weblogic / JBoss, Unix operating systems, MQ / ConnectDirect messaging
- Proven results-oriented person with a focus on delivery
- Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
- Good problem-solving, analytical, synthesis, system thinking and solutioning skills.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec is looking for a Technical Product Manager to manage the product roadmap, features, and delivery of its IoT Security Suite. Successful applicants will be responsible for managing an awesome team of scientists and developers while further developing MicroSec’s IoT cybersecurity products.

What you’ll do

• Lead the team in the development of the software product against the roadmap via Scrum planning, development, and execution
• Write the functional issues/requirements, down to the API level
• Do hands-on work on reviewing the code and solution developed by the team
• Come up with system and solution architecture and assist developers in realizing those in an optimized form
• Work cross-function with software systems and technologies utilizing embedded, backend, cloud, python, UI/UX, cybersecurity, etc.
• Test the developed solution end-to-end, including deployment, update, and patch
• Create user flow, product sheet, specification sheets, etc.
• Perform code and design reviews.
• Undertake project scoping, time management, planning, and execution.
• Manage day-to-day operational aspects of the project timeline and scope.
• Prepare and gather project requirements and product backlog.
• Work with engineering teams to prioritize development and ensure that high-quality product is shipped on time
• Assisting user acceptance testing and quality assurance
• Assisting in pre-sales related work including preparation of proposals, decks and RFP
• Enforce project standards with both internal and external resources.
• To prepare, review, and amend technical documentation.
• To review customer requirements and tender specifications for identifying product gaps and planning with the team
• Identify, scope, and implement processes and systems to continuously improve product and service quality as well as operational effectiveness and efficiency
• Perform other duties and responsibilities as assigned.

Who you are

• Must have at least 5 years of experience in Python development and Linux environment
• Must have at least 4 years of experience in writing Machine-learning codes
• Must have at least 1 year of experience in developing solutions for embedded systems
• Must have at least 1 year of experience in managing a technical team involved in Cybersecurity and Machine Learning
• Strong experience and knowledge of Linux, On-prem infrastructure & Cloud technologies. Must be able to perform or manage minor changes and bug fixes to the existing codebase internally or with external vendors.
• University degree in Engineering/Computer Science or an equivalent field.
• Must have a strong understanding of Cybersecurity and Computer networks
• Must have strong experience with Gitlab, Epics, and Issue management
• Must have hands-on skills in code review and design of system/solution architecture
• Must have basic DevOps skills to run basic services like Docker etc to test out the services
• Knowledge of IoT is a plus
• Should have experience in setting up infrastructure, routers/switches, and management of on-prem servers
• Good knowledge of Agile and/or other project management methods or certification is a plus
• Excellent written and oral communication skills; able to communicate in all forms across the company; strong presentation skills.