Total 4,006 service centre manager job vacancies in Information Technology category in Singapore

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

S-a-a-S and SAP solution implementation project.

The Project Manager will collaborate with project stakeholders and implement the project workplan to achieve project objectives. The Project Manager will lead daily Agile Scrum standup meetings and help identify and resolve project team issues. This position will lead project resources to analyze project needs, define requirements, develop user stories, develop and execute test plans, develop and maintain project documentation, and report (written and oral) project progress to stakeholders.

The workers responsibilities and skills must include:

Performs project analysis, development, implementation and documentation

Oversees and directs assigned resources to project work plans

Completes a broad array of written project documentation

Prepares presentations and presents project status to project stakeholders

Collaborates with application owners on project requirements, quality, progress, user stories, and user acceptance testing

Documenting defects, including steps to reproduce the anomaly

Utilizing analysis and diagramming tools to represent business processes

Must have historical and proven knowledge and practical application of testing best practices

Agile project management methodology knowledge and experience

Worker must be available for on-call support as needed. Other duties as assigned and required by the unit operations.

Minimum Requirements: 4 year and above on below experiences

Experience:

· Managing project resources and directing resources in executing project work plans

· Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner

· Strong verbal and written skills in communicating with technical, non-technical staff and different level of users

· Skilled in meeting facilitation and requirements gathering

· Skilled in developing project documentation

· Experience in managing software development project through the Agile metholology

· Experience in written and oral presentations

· Overseeing and executing test plans and coordinating

· Skilled in developing user stories

· Managing Project Budget

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

- 1-year contract (renewable / convertible)

- Marina Bay

- Hybrid Work

- Monday to Friday: 9am – 6pm (2 days WFH)

- Up to $6,500

Job Responsibilities:This role involves creating mathematical formulas and models to address business challenges and drive operational efficiency. The Data Scientist will apply advanced mathematical techniques to develop solutions that enhance decision-making and optimize various business functions.

Project Function : Data Management/ Analytics, Information Technology

Responsibilities Include:

• Design and develop advanced mathematical, simulation, and optimization models and apply them to define strategic and tactical needs and drive appropriate business and technical solutions in the areas of price, fuel, network flow, supply chain optimization, and demand planning.
• Apply mathematical optimization techniques (linear, quadratic, SOCP, robust, stochastic, dynamic, mixed-integer programming, network flows, nonlinear, nonconvex programming) and algorithms to design optimal or near optimal solution methodologies to be used by in-house decision support tools and software
• Research, prototype and experiment with these models by using modeling languages such as Python; participate in the production level deployment

The candidate should have the expertise/experience of:

• Experience in building optimization models and implementing them
• Expertise in validating and simulating math optimization model
• Experience designing and supporting large-scale optimization systems in a production environment
• Analytical Skills: Strong ability to analyze complex problems, develop mathematical models, and interpret results.
• Mathematical Proficiency: Solid understanding of optimization techniques, linear programming, integer programming, and other mathematical methods.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Problem-Solving: Strong problem-solving skills with a focus on finding effective and efficient solutions to business challenges.
• Attention to Detail: High attention to detail and accuracy in developing and validating models and solutions.
• Experience: Capable of building optimization models and implementing them with the ability of validating and simulating math optimization model

Period:

• 1-year contract (renewable / convertible)

Location:

• Marina Bay

Working hours:

• Monday to Friday: 9am – 6pm with hybrid work arrangement (3 days work in office and 2 days work from home)

Salary:

• Up to $6,500

Job Requirements:

• Master or Bachelor Degree in Operations Research, Mathematical Optimization, Statistic, Computer Science or a related field with 2+ years of similar job experience
• Expertise in at least one of the areas of convex optimization, robust optimization and supply chain management
• Strong coding skills (one or more of Python or R) and experience using one or more commercial optimization solvers
• 2+ years of experience in data science, with a focus on solving optimization problems. Experience in industries such as logistics, manufacturing, finance, or tech is preferred
• Demonstrated experience in leading optimization projects from conception to deployment, including model development, validation, and implementation

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 2 years contract (Renewable and convertible)

- Up to $3300 + Shift Allowance $250 + Site Allowance $120 + PB

- Day: 9am to 9pm, Night: 9pm to 9am

- Working on weekends/public holidays (PH Allowances provided)

- Novena

We are looking for a System Controller (SYSCON) to be part of one or more teams in Management, Co-ordination, administration and maintenance troubleshooting of IT, IT Security and OEM Telecommunications systems.

Responsibilities:

• Perform daily duty on system monitoring
• Perform incident management and escalate incidents to lvl 2 maintenance team
• Perform weekly EndPoint protection updates
• Perform end user administration of windows AD, RSA and 2FA token
• Perform Certificate renewal and administration for serves and end users
• Perform adhoc administration task on firewall and endpoint protection
• Monitoring and check on physical health status of servers and data center

Period:

• 2 years contract (Renewable and convertible)

Location:

• Novena

Working Hours:

• Day: 9am to 9pm, Night: 9pm to 9am
• Working on weekends/public holidays (PH Allowances provided)

Salary:

• Up to $3300 + Shift Allowance $250 + Site Allowance $120 + PB

Requirements:

• Minimum at least a Diploma in Computer Science /Information Technology or equivalent
• At least 2 years of relevant working experience in IT Administration (Recommended)
• Willing to learn
• Able to work 12 hours rotating shifts
• Able to multitask
• Able to work overtime will be a plus

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 2 years contract (renewable and convertible)

- Monday to Friday, 8.30am – 6pm

- Up to $5500 + Allowances

- Changi

Responsibilities:

• Conduct periodic inspections and audit in both software to hardware e.g. Backend IT security equipment, network switches, firewalls, to front-end devices, that ranges from Access Controls, Intrusion Detection Systems, Perimeter systems, CCTV Analytics, Security Management Systems, etc.
• Conduct reviews in Security Backend System
• Liaise with customer to ensure that contractual obligations are met and services are delivered well.

Period:

• 2 years contract (renewable and convertible)

Working Hours:

• Monday to Friday, 8.30am – 6pm

Salary:

• Up to $5500 + Allowances

Location:

• Changi

Requirements:

• Diploma or Degree of Engineering
• Knowledge of Security Backend Equipment from Enterprise system such as Servers, Database, Applications and Network will be advantageous
• Certification in Common Criteria, CCNA or CREST will be advantageous
• Good interpersonal skills to deal with both internal and external stakeholders

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

- Outsourced 1 year contract

- Up to $6k + Standby allowance $200

- Ang Mo Kio

- Mon to Fri : 8:30 am to 6 pm

Job Descriptions :

The L2 System Engineer (Linux) is responsible for:

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning.
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
  
  

Period:

• 1 year contract (outsourced contract)

Working Hours:

• Mon to Fri : 8:30 am to 6 pm

Salary:

• Up to $6,000 + Standby allowance $200

Working Location:

• Ang Mo Kio

Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience
  

Special Knowledge or Skills:

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux,Unix, Ansible, Satelite, GPO Compliance

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 1-Year Contract (renewable and convertible)

- Ang Mo Kio

- Monday to Friday, 8.30am – 6pm

- Up to $3,500

Job Responsibilities:

• Operation and Maintenance (Both Corrective and Preventive)
• Defect Management
• Troubleshooting/ Repair/ calibration of measurement equipment
• Monitoring of System health

Period:

• 1-Year Contract (renewable and convertible)

Location:

• Ang Mo Kio

Working Hours:

• Monday to Friday, 8.30am – 6pm

Salary:

• Up to $3,500

Job Requirements:

• Able to understand mechanical and electrical wiring diagram with some basic understanding of cable termination.
• Experience with network design and networking exposure will be added advantage
• Good knowledge with Operating platform such as Microsoft Windows and Linux
• Proficiency in operating measuring equipment or software such as network analyser, serial protocol analyzer and oscilloscope
• Experience in data communication such as network protocol (TCP/ IP, UDP/ IP etc.), serial protocol (RS422, RS232 etc.) and transmission channels is an added advantage
• Proficiency in network software such as wireshark and network analyser
• Good understanding of Local Area Network and Virtualization Technology
• Basic understanding of Cybersecurity
• Knowledge of project management skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Morgan McKinley is seeking a Technical Project Manager for a 12 month contract assignment with a possibility to extend or to go perm!

Job Responsibilities:

• Review project plans to effectively coordinate and manage project activities.
• Ensure the integrity of backup processes, security protocols, and user help systems.
• Operate smaller budget projects with precision and attention to detail.
• Engage in consultations with users, management, vendors, and technicians to assess computing needs and system requirements.
• Facilitate meetings with department heads, managers, supervisors, vendors, and others to foster cooperation and address issues.
• Provide world-class technical support to users across software, hardware, and integrations.
• Acquire proficiency in the Workplace product and associated support tools.
• Investigate and troubleshoot technical issues and bugs reported by customers.
• Respond to customer inquiries and accurately reproduce their issues for engineering to develop solutions.
• Assist with other customer support responsibilities as required.

Skills & Qualifications:

• Bachelor’s degree in a technical field such as Computer Science, Computer Engineering, or a related discipline is required.
• PMI or PMP certification is preferred but not mandatory.
• Excellent verbal and written communication skills with a strong focus on problem-solving and attention to detail.
• Basic understanding of computer hardware and software systems.
• Familiarity with production processes, quality control, and techniques for optimizing manufacturing and distribution.
• Understanding of business and management principles involving strategic planning, resource allocation, and production methods.
• Basic knowledge of computer programming languages and technologies such as JavaScript, HTML, JSON, and REST APIs.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Key Responsibilities:

• Develop a deep understanding of our logistics program, bridging various business units and identifying business opportunities.
• Regularly engage with customers through weekly scorecard reviews, monthly safety and continuous improvement (CIP) meetings, KPI evaluations, and strategic business reviews.
• Lead and/or participate in CIPs and ad hoc projects focused on workplace safety, automation, process optimization, quality enhancements, productivity improvements, and data-driven initiatives.
• Oversee short- and long-term projects (6 months to 10 years), ensuring successful planning and execution.
• Act as the primary point of contact for customer engagements and project-related discussions.
• Lead staff training and career development initiatives.
• Simultaneously manage multiple CIPs and projects, maintaining timelines and delivering on objectives.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Logistics, Supply Chain Management).
• Minimum of 4 years’ experience in a contract logistics leadership role.
• PMP certification is preferred.
• Ability to clearly communicate operational concepts to non-operational audiences.
• Strong customer service orientation with diplomacy and tact.
• Skilled in budgeting and resource management.
• Proficiency in project management, with a track record of meeting deadlines and managing multiple stakeholders.
• Strong problem-solving and analytical skills, including data analytics and visualization.

Aaron Chong

Elitez&Associates Pte Ltd

R23116665

20C0426

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a leading organization dedicated to fostering a secure and technologically advanced environment. We are seeking a dynamic IT Audit Professional to join their existing team in Singapore.

Key Responsibilities:

• Evaluate IT application systems, including both business and operational applications.
• Assess application controls, ensuring data accuracy, completeness, availability, and access security.
• Apply data analytics to enhance application design, system transaction flows, and business processes.
• Review security measures for operating systems and databases, as well as IT operational controls such as change and monitoring controls.
• Advise on security and control features during System Development Life Cycle (SDLC) reviews.
• Assess system availability, disaster recovery plans, and readiness testing.
• Communicate IT, operations, and cybersecurity findings to senior management.
• Oversee resources and projects to ensure the internal audit plan is met and quality outputs are delivered.
• Mentor and develop team members, sharing knowledge and building technical skills.
• Manage the performance of IT auditors, oversee their training and development, and ensure they have the necessary IT capabilities.

Qualifications:

• Degree in Computer Science, IT, or a related field.
• Relevant certifications such as CIA, CISA, CRISC, CISM, CISSP, PMP, or Agile are preferred.
• At least 8 years of experience in information security within a reputable organization. Candidates with Line 1 or Line 2 experience will also be considered.
• Strong understanding of audit methodology, security measures, risks, and controls.
• Ability to effectively communicate issues and provide reports to the board and management.
• Deep understanding of complex business and IT processes and their associated risks.
• Proven track record in delivering internal audit and advisory engagements.
• Ability to assess IT internal controls and identify improvement opportunities.
• Resourceful with excellent interpersonal, communication, and leadership skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number A10005. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A08427 EA Licence No.: 13C6733 EA Registration No.: R1333454

1. Ability to develop, configure and maintain IBM Content Navigator and IBM Case Manager
2. Minimum hand on experience of two to three FileNet Projects.
3. Having basic knowledge on Customizing the widgets.
4. Implementing modern programming languages such as JAVA and J2EE.

1. Deep knowledge on ECM products for designing and developing.
2.Experience in IBM Case Manager Solutions design and development
3. Experience working with J2EE Concepts and Rest Ful services and standards to devleop custom java components.
4. At least 5 years of experience on FileNet projects and need to work individuallyWork with interfacing applicaitons and integrate FileNet applicaitons with other applications.
5. Very Good knowledge on deploying the artifacts in all environments.

1. Must have experiance in design and ar architecture and solutions by working with Customers and assess their current business needs.
2.Understand complex data flows to define and execute technical strategies.
3. Work with large scale enterprise IBM P8 Architectures for installations, build and document business requirements.
4. Exposure to Web Standards and Dojo in designing and developing Web based UI modules
Troubleshooting and performing root cause analysis on application and web servers to diagnose issues and rectify them.

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

• In Charge of overseeing the whole process of service cum maintenance workflow
• Responsible for the front line contact with client representatives on all service and maintenance related issues
• In charge of leading a team of service team members
• Responsible for preparing service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Taking charge of determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• In Charge of managing day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Job Requirements:

• Min Nitec or diploma in Electrical/Electronic Engineering
• Min 3 years working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage

Job Description

• To provide after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• To perform installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• Work with principals to diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Effectively communicate and coordinate with principals and customers for equipment installation.
• To conduct on-site evaluation for electronics assembly and inspection equipment at customer sites.
• To provide basic operation and maintenance training to customers.
• To support sales in technical support and application of products.
• To provide standby duty and overtime work when required.
• Knowledge and experience for PLC program will be advantage.

Requriments

• Minimum Diploma in Electrical Engineering, EEE, or Computer Engineering.
• At least 3 years of hands-on experience with mechatronic systems (e.g., PTZ cameras, pan-tilt units, CNN machines), troubleshooting, and maintenance.
• Good knowledge of electrical installation and maintenance in outdoor environments.
• Familiarity with OS and computer software installation and device control.
• Experience with computer and/or network hardware is an added advantage.
• Ability to work onsite in outdoor environments.
• Ability to write reports.
• Personal Attributes
• Highly motivated with a passion for continuous learning.
• Excellent interpersonal and organizational skills.
• Strong teamwork and communication abilities.

The role of the Technical Manager cum Trade Compliance Officer is to assist the Head of MRO in planning and supervise MRO engineer. This role also needs to ensure and adherence to safety regulations, industry standards and trade compliance activities is carried out.

Primary Duties:

Reporting to Head of MRO, you will have the following key responsibilities:

• Assist the MRO Head in planning and executing MRO strategies, ensuring all activities align with organizational goals.
• Supervise MRO engineers, providing guidance and support to foster a high-performance culture within the team.
• Coordinate and liaise with customers on any MRO related matters.
• Identify areas for process improvement and implement best practices to enhance operational efficiency and reduce downtime.
• Ensure adherence to safety regulations, industry standards, and organizational policies throughout MRO operations.
• Assist in the development and management of the MRO budget, tracking expenditure and identifying cost-saving opportunities.
• Analyze maintenance metrics and performance indicators to inform decision-making and improve reliability of equipment.
• Liaise with suppliers and service providers to ensure timely availability of parts and services needed for maintenance activities.
• Support the training and development of MRO staff to enhance skills and knowledge in maintenance practices.
• Ensure adherence to all domestic and international trade regulations, including customs laws, export controls, and sanctions.
• Perform regular audits of trade activities and transactions and prepare reports for management and regulatory bodies.
• Oversee the maintenance of accurate and comprehensive records related to trade compliance activities.
• Any ad-hoc task assigned by the higher management.

Key Attributes and Skills:

• Strong leadership and interpersonal skills.
• Excellent analytical and problem-solving Abilities.
• Strong organization skills with the ability to manage multiple priorities.
• Effective communication skills, both written and verbal.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs.
• Solve technical issues revolving around network port capacity, physical cabling installation, network equipment capacity, project scheduling, and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties/vendors.
• ​Identify process and communications breakdowns, while developing and driving solutions to remedy the issues.

Minimum qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• 2 years of experience in program management.
• Experience with process improvement in the telecom or data center infrastructure space

Preferred qualifications

• Experience with data center, networking, or telecom operations.
• Experience working in organizational settings (e.g., shared accountability, geographic dispersion, ambiguity, etc.).
• Experience in Network, Electrical, Industrial, Mechanical, or other Engineering related field.
• Experience in co-location and large scale data center operations.
• Excellent investigative, quantitative, presentation, and problem-solving skills.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

Responsibilities

1. Initial triage and fact identification: for every incident initial triage occurs to understand what has happened in order to assess the scope of impact. As part of triage, facts/evidence about the incident are uncovered.

2. Review/understand what happened: all incidents will be reviewed to understand what happened and ensure that the root cause and contributing factors are identified and documented.

3. Identify incident trends and common root causes to ensure that frameworks and processes are put in place to eliminate entire classes of incidents.

4. Design and implement cross-organizational processes to triage, remediate, and postmortem internal and external privacy incidents across TikTok.

5. Improve the efficacy and transparency of the Privacy Incident Response Program and create strong and scalable processes.

6. Routinely publish reports and presentations to leadership.

7. Identify patterns, propose solutions, and drive implementations to prevent issues from recurring.

8. Build relationships and trust with influencers and drive programs with compassion and integrity.

9. Explore new and enhance existing cross-functional collaboration.

Minimum Qualifications:

- Bachelor’s degree in Computer Science, Mathematics, technical field, or equivalent practical experience.

- 5 years of experience working within the privacy incident response or similar teams, experience managing privacy or security incidents.

- 2 years of experience managing direct reports.

- Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

Preferred Qualifications:

- Excellent communication skills, with the ability to represent and advocate for complex business or technical concepts with senior leadership.

- Ability to communicate effectively with all levels of the organization.

- Ability to operate in ambiguous situations while bringing clarity.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Singapore Based (Ang Mo Kio)

5 Days work per week (Mon – Fri 8.30am – 6pm)

$6000 to $9500

Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services. + Good knowledge in M&E works, planning capability and authorities / statutory compliance.

Minimum 8-10 years’ experience in Mechanical & Electrical services. + Good knowledge and experienced in Design & Build Tender for M&E services is preferred

Career Progression Opportunities

Job scope

Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.

Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.

Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.

Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.

Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.

Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.

Plan and execute with tender team to achieve KPI.

Suggest Value Engineering solution for MEP works, if required, in the tender.

Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.

Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.

Provide technical expertise and guidance to support the decision-making process during tender evaluations.

Evaluating quotations from sub-cons/suppliers according to tender requirement.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description & Requirements

• Ensure correctness of build-up according to construction plans and drawing.

• Coordinate with engineering team to prepare engineering drawings and sketches including layouts, elevations and details for further operation.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Prepare and submit daily, weekly, and monthly progress reports, including updates on the construction timeline, budget, and any delays or issues encountere

• Oversee the operation of the shipyard infrastructure, including dry docks, docks, slipways, shipbuilding sheds, cranes and other mechanical systems.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

•Analyze engineering problems, like settlement, load-bearing issues, and structural stability, ensuring the safety of the bridge.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Supervise construction in waterfront environments, including the building of marine structures such as jetties, breakwaters, and wharves.

• Collaborate with marine and civil engineers to ensure structural stability, particularly in areas such as dock walls, underwater foundations, and load-bearing structures

• Conduct risk assessments and implement mitigation strategies for high-risk activities like working at heights, heavy lifting, and working over water.

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Review and interpret detailed engineering designs, blueprints, and project specifications related to shipyard infrastructure such as dry docks, piers, cranes, and auxiliary facilities.

• Supervising work for the safety and the efficiency of production on technical progress at site

Job Requirements:

• Degree in Civil Engineering/Bridge, Road, Engineering

• Minimum 7 year(s) of working experience in the Marine & Bridge Projects

• Experience with Marine Project will be preffered

• Ability to clearly particulate expectations

• Proficient in AutoCAD, MS Project, Primavera, Revit & Civil 3D BIM application.

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Comprehensive problem-solving abilities.

• Knowledge on Marine Construction Site exp: Mechanical systems, Construction of Port Environment, Underwater construction, Bridge Marine Foundation Work, Equipment Structural standard, Earthwork survey, Geological research, Environmental Protection Regulation