Total 4 support advisor job vacancies in Information Technology category in D25 Kranji, Woodgrove, Woodlands

Zagro is a Singapore main board public-listed company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide range of nutrition and protection products for animal health and crop care.

In line with our aggressive growth, we are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool and make a difference to the success and future of our Group.

TECHNICAL SUPPORT SPECIALIST – NUTRITION

Animal Health Division

Responsibilities:

• Provides technical and sales support to the department, liaising with the various sales teams, customers, distributors and staff of representative offices throughout the region
• Assist in product development work, new product launches and product presentations
• Any other ad-hoc tasks may be assigned as deem fit and necessary

Requirements:

• Degree in Veterinary Science / Animal Nutrition or related discipline
• 2 to 3 years of relevant experience in a manufacturing/trading/distribution environment in the same or similar industry
• Knowledge in feed formulation is a must
• Must be fluent in both written and spoken English
• Good interpersonal, communication and presentation skills
• Should be able to work as a team member
• Willingness to travel around the region when required

• minimum 10 years' experience in the baking industry with focus on plant bakeries
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients used in baking
• well versed in process control and process parameters in baking
• good working knowledge of bread and cake production
• basic knowledge in bakery equipment
• good working knowledge of Microsoft Excel, Word and Power Point
• good command of spoken and written English
• able to travel overseas as and when required

About the role:

• Supports solutions engineers on one or more software applications.
• Participates and executes technical standard analysis, implementation and evaluation of small-scale solution projects within technical area of expertise on the following areas:
• End User Support
• Hardware troubleshooting and repair
• Operating systems and software
• Tools and processes

How you will contribute:

• Investigates issues, analyzes solutions and implements technical changes on small projects.
• Analyses requirements, and maintains, tests, debugs and integrates application components.
• Supports on making decisions on guidelines and policies, and may look to others to help in the support of making decisions.
• Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.
• Provides application software development services or related technical support in solutions maintenance or in a defined project.
• Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.
• Serve as local hands on support for the managed IT infrastructure and the End User Equipment.
• Support on meeting rooms and meeting events
• Ensures that system improvements are successfully implemented.
• Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.
• Works under moderate guidance and direction.
• Understands key IT and Business objectives / goals and uses this knowledge within its own working field.

Related to this Role:

• Provide regular updates on planned Initiatives and reports on Workforce Technology Support and projects.
• Ensure data accuracy on managed services

Technical/Functional (Line) Expertise

• Operational knowledge of IT infrastructure and operations including desktop, server, operating systems, LAN/WAN, print, collaboration, and unified communication services.

Leadership

• Oversee day-to-day operations and performance
• Objective performance self-evaluation
• Develop self and colleagues by available trainings and knowledge sharing.
• Support training needs identified with the business.
• Provide Voice of the Customer feedback and continuous improvement opportunities.

What you bring to Takeda:

• Associate degree or equivalent.
• 1 to 3 years of relevant experience.
• Good oral and written communications skills, with analytical and problem solving skills.
• Ability to write and speak in the English and local language.
• Efficient time management and coordination of tasks, working in a global IT environment.
• Ability to gain working knowledge of IT solutions and grows expertise in the subject matter area.
• Professional vocational training in Computer Science.
• Work continuously to enhance own skills and take proactive ownership
• Excellent customer management skills

Preferred:

• Bachelor Degree/Masters
• Working knowledge of ITIL
• Pharmaceutical industry and/or drug development business experience is a plus.

Travel Requirements

• Access to transportation.
• Travel to other Takeda locations could be required

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$3500

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

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