Total 986 Information Technology job vacancies in Kaki Bukit, South East

Job Responsibilities

• Installation, Implementation, Evaluation, Configuration, Administration, Operations, Monitoring, and Management of Oracle Databases (12c / 19c) running on Linux environment.
• Provide technical solutions for database related issues.
• Monitor and optimize database performance, ensuring high levels of system availability and reliability.
• Data Management and Operational Support for both Oracle.
• Implement and manage high availability solutions including Oracle RAC and Data Guard
• Troubleshooting real-time performance and tuning issues in Oracle Database
• Manage and perform database backup restore.
• Upgrade of New Software Releases, Patches and System.
• All aspects of database tuning from software configuration, memory usage, data access, SQL and physical storage.
• Administer and maintain MS SQL (2016 and above) environments.
• Support Audits with relevant correct details.
• Participate in Disaster recovery exercises.
• Respond to calls such as incidents and requests in a timely manner.
• Maintain proper documentation according to the company policies and practices.
• Perform change and release management according to bank policies.
• Troubleshoot and resolve problem of database issues with emphasis on root cause analysis.

Job Requirements

• Bachelor’s degree in Information Technology with min. 7 years’ work experience in Oracle patching for Standalone and RAC environments.
• Experience in RAC and Grid Infrastructure (Clusterware, ASM, Disk Groups, etc.)
• Experience in Always ON and Windows clusters
• Experience in migrating and upgrading of database.
• Experience in managing database security policies and procedure documents.
• Excellent communication, presentation and interpersonal skills.
• Ability and willing to work after office hours and on weekends when needed.

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support), you are required to find the recovery solution, working together with your colleagues, the outsourcing vendor, the bank IT department, and the counterparty of the head office, if necessary. This may involve overtime work if issues arise after business hours or on weekends.
• Once the bank decides to launch a project for change request functions raised by users, or dealing with End of Life scenarios such as operating systems, database management software, and hardware, you will take on the role of project manager.
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Mizuho Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team

Requirements:

• At least 3 year working experience as application software project manager or engineer in banking IT sector.

Other requirements/ skills:

• We seek chief application IT engineer who has following experience, knowledge, and skills:

1. Working experience of application project management at banking IT sector.
2. Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)

• Knowledge and experience in Java, Oracle and .net, JP1
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
• Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
• Certificate of PMP would be advantage.
• Strong interpersonal as well as verbal and written communication skills in English. "

Software and applications manager (technical lead)

Job Description

· Support and manage development of Cellular Modem systems and products.

· Monitor the results and quality of the different software ROMs and technical features implemented.

· Oversee technical expertise on the development of software and chipset platform features, ensuring that appropriate security and risk factors are properly managed

· Testing and issue triaging for live network issues

· Lead the utilization and/or development of automation tools or scripts to improve product and engineering health.

· Develop test plans based on Product Excellence/test strategies. Lead test plan reviews with engineers and other stakeholders across teams.

· Define the test framework, test preconditions, and other test control and reporting functions to enable others to test functionality.

· Drive opportunities and lead efforts to improve existing test infrastructure or create new test infrastructure to increase efficiency and productivity in test case development, scheduling, or deployment.

· Participate in product design review with product managers, software/hardware engineers, and other stakeholders to contribute to product design, testability, and implementation

· Upto 70% drive testing is required.

Preferred Qualification

· Master's/Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

· Minimum 8 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.

· 5 years of experience providing technical leadership and leading projects (e.g., test, release, etc.).

· 8-10 years of Field Testing experience with 5G, LTE and WCDMA technologies

· Experience on chipsets like Qualcomm, Mediatek, Samsung and debugging tools –QXDM, Shannon etc is a must

· Candidate should preferably be able to drive in Singapore

Responsibilities:

1. Fabrication and Design:Oversee and manage 3D printing operations, including Selective Laser Sintering (SLS), Stereolithography (SLA), Fused Deposition Modeling (FDM), and other emerging technologies.
   Provide expert guidance on general fabrication processes involving diverse materials such as wood, metal, fabrics, and electronics.
   Develop and implement standard operating procedures for equipment and safety protocols.
   
2. Educational Support:Conduct workshops and training sessions for students and staff on fabrication techniques and machinery use.
   Mentor and supervise students and junior technicians in their projects, ensuring high standards of work and safety.
   
3. Innovation and Research:Lead development initiatives to explore new fabrication techniques and materials.
   Collaborate with academic staff and students on projects and research, offering technical expertise and guidance.
   Stay abreast of industry trends and advancements in fabrication technology, integrating new ideas and practices into lab operations.
   
4. Equipment Maintenance and Safety:Oversee the maintenance, calibration, and troubleshooting of lab equipment.
   Conduct regular safety audits and update safety documentation as needed.
   Manage the procurement of new equipment and supplies, including budgeting and vendor relations.
   
5. Innovation and Research:Lead research and development initiatives to explore new fabrication techniques and materials.
   Collaborate with academic staff and students on projects and research, offering technical expertise and guidance.
   Stay abreast of industry trends and advancements in fabrication technology, integrating new ideas and practices into lab operations.
   
6. Participation in STEAM Outreach:Actively participate in STEAM (Science, Technology, Engineering, Arts, and Mathematics) outreach programs.
   Build partnerships with educational institutions, industry, and community organizations to promote STEAM education.
   
7. Support in Digital Transformation:Aid in implementing digital transformation initiatives within the lab.
   Utilize basic data analytics to assist in optimizing lab processes and equipment usage.
   

Requirements:

1. Educational Background:Bachelor’s degree in Engineering, Product Design, Architecture, or a related field.
   
2. Experience:At least 3 years of experience in a fabrication lab, workshop, or similar environment is preferred.
   Proven expertise in 3D printing technologies and digital transformation initiatives.
   
3. Technical Skills:Good knowledge of digital fabrication tools and software, including CAD.
   Understanding of AR/VR technologies and data analytics is a plus.
   
4. Passion for Making and Education:A passionate maker with a keen interest in teaching students how to make and innovate.
   Enthusiasm for engaging with students and fostering a creative and collaborative learning environment.
   
5. Communication and Interpersonal Skills:Good communication skills for effective teamwork and collaboration.
   Ability to assist in teaching and training sessions.
   

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

Job Title: Technical Specialist (Assembly / Inspector / Repair / Machinist / Welder)) (ID4544)
Location: Paya Lebah
Working Hours: Mon to Fri 8.00am-5.30pm
Salary: $2500-$3000


Component Repair
Job Description:
• Perform repair processes such as plasma spray, water jet, shot peening, heat treatment, cleaning, masking, blasting, sheetmetal etc
• Meet repair production schedule and delivery requirements
• Participate in cost control initiatives and continuous improvement projects/events
• Any other duties as assigned

Requirements:
• NITEC or equivalent, preferably with experiences in the component overhaul/repair industry
• Knowledge and skills in any repair process, e.g. plasma spray, water jet, shot-peening, heat treatment etc
• Able to perform rotating shift work, and support overtime, if required

Assembly
Purpose of the Job

Assembly, Inspection and Disassembly of Gas Turbine Engines and Components
Rigging and Testing of Gas Turbine Engines

Key Job Accountabilities:

1. Strip, build, inspect, assemble and test gas turbine engines
2. Perform work at cell level to meet production schedule and cost control for engines jobs
3. Perform Engine Rigging and De-rigging, Engine Functional and Performance Testing, Troubleshooting
4. Handle and maintain facilities, test cells and equipment, setup & tooling design/ modification
5. Participate in process improvement and drive productivity

Reporting Relationships:

This position reports to Production Manager, Military Operations
Required Experience and Qualifications:

1. Minimum NITEC in engineering discipline. Mechanical & Aerospace disciplines will be preferred
2. Past MRO or Aviation experience would be an advantage
3. Past experience with Engine Testing would be an advantage
4. Possess good communication skills
5. Energetic and willing to learn
6. Team player but also independent worker
7. Leadership skills is a plus

Other Requirements to Note

1. Singaporeans are required for this position. Country of Birth needs to be stipulated for review
2. Military Security Department (MSD) Cat 2 Clearance is required for this position


Machinist

Responsibilties:
• Responsible for set up and operate CNC & NC Machine according to production schedule and meet all specification requirement.
• Perform simple trouble shooting, basic daily machine maintenance and maintaining 6S housekeeping.
• Read, interpret & execute various machining works using CNC and NC vertical/ horizontal lathe involving milling, turning and grinding per the engine manual requirements.
• Meet tight and demanding repair production schedule & delivery requirements.
• Suggest new tooling design & modification to existing tooling when required.
• Participate in cost control initiatives & continuous improvement projects/ events.
• Perform other duties as assigned

Requirement:
• Minimum NITEC or equivalent qualification.
• Minimum 3 years of working experience in aviation repair involving CNC & conventional machining (milling, turning and grinding).
• Able to work rotating shifts.
• Proactive to cross-training and multi-tasking.
• On the job training will be provided.


Welder

Responsibilities:
• Perform weld repair and assembles of aircraft components with gas tungsten arc welding/ tungsten inert gas processes.
• Ability to use of measuring instruments such as gauge blocks, height gauges, dial indicators and callipers to examine components.
• Perform various jobs such as cutting, grinding, sheet metal and assembly works with hand or power tools which include portable riveting guns, squeezers, abrasive tools and torque wrenches.
• Meet tight and demanding repair production schedule & delivery requirements.
• Suggest new tooling design & modification to existing tooling when required.
• Participate in cost control initiatives & continuous improvement projects/ events.
• Perform other duties as assigned


Inspector


Purpose of the Job

Inspection of Gas Turbine Engines and Engine Components
Key Job Accountabilities:

1. Carry out visual, dimensional and detailed inspection of gas turbine engines and its components
2. Perform work at cell level to meet production schedule and cost control for engines jobs
3. Handle facilities and equipment setup & tooling design/ modification
4. Participate in process improvements and drive productivity

Reporting Relationships:

This position reports to Production Manager, Military Operations
Required Experience and Qualifications:

1. Minimum NITEC in engineering discipline. Mechanical & Aerospace disciplines will be preferred
2. Past MRO or Aviation experience would be an advantage
3. Possess good communication skills
4. Energetic and willing to learn
5. Team player but also independent worker
6. Leadership skills is a plus

Job Description

The successful candidate will join the Applications Services department in SIA Information Technology Division

Responsibilities

• Perform the role of application developer, to create complex distributed architecture solutions
• Design, code and implement from layout to product features using best software development practices
• Record all specifications that are involved in the development and coding process
• Understand and analyse business requirements to provide solutions for new applications and system enhancements
• Support re-designing of application architecture, based on micro service and event driven architecture
• Track and identify feasible airline IT applications and technologies for potential adoption by business
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap
• Provide application support which will include defining/reviewing business requirement for enhancements
• Any relevant ad-hoc duties
• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields
• At least 5 years of development experience in the following area, being familiar with various software development practices (Eg: Agile software development methodologies):
• REST API with security development life cycles skills
• JAVA (framework: Spring boot), Nodejs, React, JQuery, Bootstrap, HTML5, Kubernetes, dockers and etc.
• Database technical knowledge in the areas of general SQL (Oracle DB)
• Experience in noSQL databases, e.g. Cassandra
• Experience in OpenShift framework
• Experience in cloud computing platform – AWS and/or MS Azure
• Familiar with API gateway and Caching
• Should have quick learning ability and adapt to new technologies
• Should have strong analytical, software development, vendor management, communications, and interpersonal skills

Responsibilities :

• Experience in integrating vision systems with automated processes, motion control based on model data, mathematical modeling experience and creating software solutions.
• Work in a multi-discipline team to aid in the collection and validation of system requirements.
• Create automated inspection and guidance solutions using vision and other sensing technology.
• Provide hands-on implementation and mentoring.
• Create innovative technical concepts, ensure costing and schedule to successfully deliver the project.
• Maintain knowledge of new vision, automation and sensing technology.
• Detailed design specification generation.
• Provide internal and on-site integration support.
• Aid in the creation of test plans and documentation.

Requirements :

• Bachelor's Degree in Electrical Engineering or Mechanical Engineering with min three (3) years of relevant experience.
• Experience working with vision system database.
• Knowledge of camera, light, and lens selection for applications ranging from defect detection to part location.
• Programming background with high-level languages such as Visual C# WPF, C++ and Python.
• Experience in developing vision system with Halcon and Opteon camera.
• Good knowledge in Machine Vision programming and experiences.
• Good experience on automation controls, motors & sensors like PLC, CTC, Beckoff PC and controllers, Servo & Stepper motors.
• Familiarity with wiring/cabling size/terminations and load/temperature requirements.
• Familiarity with industrial machinery design.
• Skilled in the utilization of statistical analysis.
• Required to travel regionally (average 20% of the time).
• 5 days work week.
• Transport pick-up at Bedok MRT station.

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

Job Description

The Singapore Airlines Mobile application (available under “Singapore Airlines” on the Apple App Store) vision is to be the trusted travel companion for SIA passengers, offering features covering the customer journey from booking, pre-flight, day of travel, in flight and post flight.

The SIA Mobile team is currently hiring iOS developers. This is a full-time role with a hybrid WFH / Work from office arrangement, and includes travel benefits, access to ongoing learning, and an attractive work-life balance.

Key responsibilities:

• Work with our team of Product Managers, Product Owners, UX Designers, QA, and Developers to build, optimise and release features within the SIA Mobile application.
• Ensure the application features operate smoothly in production and deliver world class customer experience to our large base of monthly users.
• Learn and apply principles of Test Driven Development, Agile Methodologies, Extreme Programming and MVP/MVVM architecture to deliver highly usable, stable and maintainable code.
• Learn and work with tech stack comprising best-of-breed tools such as Swift, Git, Jenkins CI/CD, Sonarqube, automated test tools, a Java/Node.js back end, and AWS to deliver a monthly release of the mobile application.
• Integrate with a range of SIA’s backend systems using integration tech such as REST and JSON.
• Contribute to building a culture of openness, belonging, mutual support, ongoing learning, continuous improvement, enablement, and engineering excellence.
• Operations and L2 support work after hours may be needed from time to time. This will be kept to a minimum and shared across the team to ensure a sustainable work/life balance.
• Any relevant ad-hoc duties.

Eligibility

For Ground Staff
- Non-Specialists: Minimum 2 years in current role, subject to meeting the requirements below.
- Specialists: Minimum 2 years in current role and minimum 5 years in current function, subject to meeting the requirements below.
- If you are successful, this will be considered a lateral transfer.

For Non-Ground Staff
- Subject to meeting the requirements below.

Requirements

• Possess a degree in Information Technology or related fields
• Hands on experience with Swift development is preferred. Recent graduates with no industry experience, or developers experienced in other tech stacks are welcome to apply if they wish to grow a career in mobile development.
• A willingness to learn and apply best practices in iOS (Swift) development, Extreme Programming principles, Pair Programming, Test Driven Development, DevOps, and defensive programming.
• Ability to communicate fluently in English. The team is a diverse team, and strong written and verbal English communication is essential to daily work.

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities :

• Monitors and maintains the companys Office 365 email system.
• Carry out quality checks on performance and audit of email system and (provides discrepancy reports where necessary).
• Troubleshoots and resolves users' problems with and related to email systems.
• Constantly seeking improvements to secure the user environment and devices.
• Recommend policices and documents related to the acceptable use and standards of the system.
• Prepares training materials,or delivers training,on acceptable use of the system.
• Recommends backup and message retention.
• Install and configure anti-virus software.
• Updating anti-virus software patches and monitor for suspicious activities in the network.
• Peforms other related duties as assigned.

Requirements :

• Diploma in Computer Science or equivalent. Fresh graudate is welcome to apply.
• Experience in monitors and maintains the companys Office 365 email system.
• Preferrably at least 1-2 years of relevant working experience in IT and cyber security.
• Proficient in Office 365 administration and Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Good team player who is self-driven and result orientated.
• Organizational skills and attention to details.
• Preferrably able to join immediate or short notice.

This position shall be part of the Field Technical Quality and Audit Division

Roles & Responsibilities

• To conduct Quality check for all equipments prior handing over to the Customers or Service Maintenance Division.
• To support, follow-up, liaise and solve all quality technical issues at job site.
• To provide guidance and training for the team.

Job Requirement

• Diploma in Electrical or Electronics Engineering discipline.
• At least minimum 15 years of track record in performing Lift and Escalator Quality check and trobleshooting.
• Good communications (written and verbal) and problem solving skills.

Job Description

• Manage key application development projects under the direct customer engagement and Loyalty marketing portfolio.
• Review and analyse business requirements to provide solutions for new applications and system enhancements.
• Drive key IT capability to transform business.
• Improve reach and effectiveness of loyalty marketing activities using digital technology.
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Anticipate any potential issues that might impact the project.
• Track and report project status.
• Track and identify feasible airline applications, key technology trends and technologies for awareness, and potential adoption by the business.
• Support re-designing of application architecture, based on micro service architecture.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Possess a degree in Information Technology or related fields.
• Must be a Certified Scrum Master.
• At least 5 years of work experience in the following area, being familiar with various software development practices (Eg: Agile software development methodologies). - REST API with security development life cycles skills - JAVA (framework: Spring boot), Nodejs, React, JQuery, Bootstrap, HTML5, Kubernetes, dockers etc. - Database technical knowledge in the areas of general SQL (Oracle DB) - User Interface design
• Experience in noSQL databases, eg Cassandra
• Experience in OpenShift framework
• Experience in cloud computing platform – AWS, MS Azure
• Familiar with API gateway, Caching, Blockchain
• Should have quick learning ability and adapt to new technologies
• Should have strong analytical, software development, vendor management skills
• Possess great interpersonal and communications skills

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

The successful candidate will be a Scrum Master handling applications, products and initiatives pertaining to Passenger Servicing and Day of Travel Systems.

Key Responsibilities include:

• Lead and manage assigned suite of applications/products and initiatives for SIA Customer Service and operation Division.
• Review and analyze business requirements. Liaise with Business users on Business process reviews and improvements. Propose IT solutions that are aligned to the Enterprise Architecture and Digital roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit compliance.
• Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency, and to recommend and implement improvements.
• Monitor the product roadmap for periodic upgrades. Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Experience in Agile methodologies and completed at least 3 major projects (Certification scrum master is a plus).
• Experience in Design Thinking and Business Process Review.
• Strong analytical, project and vendor management skills (certification for PMP, etc, is a plus)
• Excellent communications and interpersonal skills.
• Experience in integration architecture, java, CI/CD and TDD/BDD.
• Experience in Airline domain/projects (reservation and Departure control) and, awareness on the airline industry standards and technology trends.

Job Description

The successful candidate will be part of the Information Technology Division, Revenue Generation & Customer Experience Department, working with a team of PMs, developers, UX designers, Product Owners and QA specialists to enhance SIA's customer facing mobile application.

Key Responsibilities include:
• Working with Business Units, identify, specify and prioritize features, functionality and capabilities, ensuring they are clearly specified for developers.
• Review and analyse business requirements.
• Propose IT solutions and implement according to digital roadmap timeline.
• Improve reach and effectiveness of sales & marketing activities using digital technology.
• Strengthen personalization of services delivery and customer engagement.
• Digitize key operation processes and support total mission management.
• Drive key IT capability to transform business.
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Anticipate any potential issues that might impact the project.
• Track and report project status to leadership groups.
• Monitor the product roadmap for periodic upgrades.
• Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications, key technology trends and technologies for awareness, and potential adoption by the business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Possesses a degree in Information Technology or related fields.
• Must be a Certified Scrum Master.
• Minimum 3 years of relevant working experience.
• Strong analytical, project management, communications and interpersonal skills.
• Knowledgeable in software development methodologies such as Agile and SDLC, as well as digital development platforms, tools and deployment technologies.
• Knowledge / practical experience in digital UI/UX domain is preferred.
• Practical experience in website or mobile app related technologies and software development is preferred.

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:
• Script: JavaScript, jQuery, TypeScript, ES6, jQuery
• Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking, Usability Design, CSS3, LESS, SASS, Bootstrap
• Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
• Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
• Backend: REST API with Spring, SpringBoot, Node.js

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026