Seeking passionate Network Engineers to join an innovative startup environment! Are you ready to be part of a dynamic team driving cutting-edge technology forward? Apply now and unleash your potential in a fast-paced, collaborative startup culture.

Responsibilities

• Establishment, maintenance, and management of servers, networks, and cloud infrastructure.
• Design, build, implement, migrate, troubleshoot, and maintain IT network infrastructure backup, security, redundancy, and disaster recovery.
• Studies and validates network architecture by developing and completing usability test plans. Recommends upgrades.
• Evaluates and reports network status to key stakeholders.
• Planning and management of user-side computers.
• Planning and execution of IT operations project tasks.
• Assistance in the implementation of ISO27001 information security mechanisms and related security systems.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Proven experience in digital infrastructure architecture, network design, and cybersecurity strategy. 
• Proficiency in cloud platforms, network monitoring tools, and cybersecurity frameworks. 
• Strong analytical skills and the ability to communicate complex technical concepts to non-technical stakeholders. 
• Certifications such as CISSP, CCNA, Azure Certified Solutions Architect, or AWS Certified Solutions Architect are a plus.

HOW TO APPLY

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

Company Overview:

Join a dynamic and innovative team of a leading provider of building materials in the construction industry. With a commitment to excellence and innovation, the team are dedicated to expanding their market presence and driving growth through technical expertise and customer-focused solutions.

Career Summary:

As a Technical Sales Representative, you will play a pivotal role in driving sales and expanding the technical specification of the products in the market. Working closely with architects, specifiers, and other key stakeholders, you will contribute to the development and implementation of strategies to enhance the sales and market presence.

• Position: Technical Sales Representative
• Location: Kranji, Singapore
• Working Hours: Monday - Friday, 8:30 am - 5:30 pm
• Salary Package: Basic from $4,500
• Benefits: Annual Wage Supplement (AWS) and Variable Bonus (VB) included.

Job Description:

• Develop and nurture relationships with architects, specifiers, consultants, developers, and contractors to understand their needs and promote our products effectively.
• Contribute to the creation of tools and materials that support sales efforts, such as technical specifications and promotional materials.
• Influence key decision-makers to adopt our proprietary specifications for systems by demonstrating the benefits and value they offer.
• Collaborate closely with our R&D and Technical departments on specification-related matters, ensuring alignment between product development and market demands.
• Conduct presentations, training sessions, and participate in industry events to showcase our products and expertise, educating stakeholders on their features, benefits, and applications.
• Provide valuable market intelligence insights to inform strategic decision-making, including competitor analysis and identifying market trends.
• Market and promote our product range to key stakeholders, highlighting their unique features, benefits, and applications to drive sales and market penetration.

Job Requirements:

• Minimum of 5 years of sales or marketing experience in the construction industry.
• Strong communication and presentation skills, with the ability to engage diverse audiences.
• Proven track record of building and maintaining relationships with key stakeholders.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

about the company

Our client is a leading MNC A1 main contractor. They’re now on a look out for an Assistant Technical Manager to support their building projects.

about the job

• Lead a team of design/planning engineers to support in the coordination of design drawings and conduct meetings
• Be responsible for all technical matters of the projects to provide technical support to the project and site team.
• Ensure that the overall construction activities, details are coordinated in compliance with client’s and authorities’ requirements.
• Assist PM in the overall planning, BIM coordination, construction methodology and checking of drawings.
• Review and provide solutions to technical problems as well as planning, monitoring and reporting work progress for building and civil projects.
• Setting goals and targets to ensure that the conflicts and discrepancies within and amongst disciplines are resolved timely for construction on site.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response accordingly
• Formulate value engineering with consideration for time, cost, safety and quality for PM’s review.
• Actively contribute in technical discussions, site planning and site meetings.
• Develop Standard Work Procedures for all critical and major work activities.
• Ensure that the as-built and O&M manual are prepared correctly and timely.

job requirement

• Degree in Civil Engineering or relevant disciplines.
• Minimum 10 years of relevant working experience
• Proven track record in construction projects
• Candidates with experience in a design consultancy firm will have an added advantage.
• Registered Professional Engineer will have added advantage for consideration
• Strong familiarity with authority submissions and regulatory requirements.
• Proficient in Microsoft Office, AutoCAD and knowledge of BIM.

If you are interested in the position, kindly apply or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Scopes:

• Develop digital human technology for various applications.

• Participate in 2D/3D model development for games and film/TV industries.

• Utilize 3D modeling and animation software like Maya, 3ds Max, or Blender.

• Familiarize with game engines such as Unity or Unreal Engine.

• Have knowledge of sound processing techniques and audio synthesis.

Job Requirements:

• Bachelor's degree or higher in Computer Science, Software Engineering, or related fields.

• At least 3 years of experience in digital human technology or related fields.

• Proficiency in 3D modeling and animation software and game engines.

• Understanding of sound processing techniques is beneficial.

• Proficiency in programming languages like Python and C++.

• Experience with deep learning frameworks like TensorFlow or PyTorch is advantageous.

Manager, Professional Services

The Mgr, Professional Services manages teams of consultants participating in project teams or client engagements with responsibility for performing implementation tasks and producing quality deliverables.

Duties & Responsibilities

• Establish goals and objectives for the consulting teams.
• Responsible for shaping the vision, strategy and execution of Epicor’s professional services business. Analyze the profitability the risk potential for each engagement and recommend the solution that will satisfy the client while maximizing the profitability and reducing the overall project risk.
• Monitor and communicate internal expectations on key business metrics such as utilization, revenue generation, responsiveness and communication to clients, client satisfaction (Net Promoter Score), and employee education
• Address escalations regarding professional services and implementation issues.
• Work within Epicor to ensure that all professional services operational functions are aligned with company objectives and client needs.
• Coach and mentor reports in successful delivery of on-time and on-budget projects.
• Maintain the chargeability of the team.
• Participate in status meetings at customer sites.
• Participate in pre-sales presentations, services planning, proposal response, proposal preparation and work planning development.
• Develop career management plans for each consultant and monitor the plan for completion for each consultant.

Knowledge, Skills & Abilities

• Ability to present in sales meetings, face to face, or remotely
• Effectively communicate with customers, field consultants, executives, and co-workers
• Strong organizational, project management and time management skills
• Analyze customer problems and make recommendations for improvement
• May work at client site from time to time
• Ability to travel up to 50%

Qualifications

• 10+ years applicable experience and demonstrated success/knowledge
• 3+ years managing and developing employees
• 3+ years of product support or consulting experience preferred

Role and Project Scope:

As the pioneer in our new Generative AI department, you will spearhead the development of AI agents. These AI agents will transform the way we provide support and automation solutions for both our internal teams and external customers. You'll have the unique opportunity to shape the architecture and API design of cutting-edge systems in support of our customers, automation, search, and data analysis. Your role is crucial in driving innovation and setting the standard for future developments in this exciting new field.

What You'll Do:

• Lead the creation of an AI assistants platform to revolutionize support and automation.
• Design and implement robust API and system architecture for new AI applications.
• Collaborate closely with a cross-functional team to bring these AI solutions to life.
• Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

What You Need to Have:

• 3+ years in backend software development, with a focus on AI and language technologies.
• Experience with AI language models, particularly in application development.
• Proficiency in Kotlin, Python, Typescript or Javascript.
• Expertise in building efficient, large-scale software systems.
• Skill in writing high-quality, maintainable code.
• Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems;
• Familiar with HTTP, TCP / IP protocol and REST specifications;
• Master Gradle / Maven and other build tools;
• Excellent communication and mentoring abilities.
• A relevant degree in Computer Science, Mathematics or related fields.

We are looking for a Software Developer with Python and Web UI on a 12-month contract basis in the Global Market Team. This role has a high chance of conversion to a permanent headcount based on your performance.

Key Responsibilities:

• Responsible for developing software in Python and associated technologies using the Quartz platform
• Responsible for developing Web UI in JavaScript, React and other libraries
• Participating fully in the development process through the entire software lifecycle using Scrum/Kanban practices
• Responsible for providing specific, measurable and accurate estimates on short timescales in an intellectually challenging environment
• Responsible for communicating and collaborating with business users for requirements, progress, delivery and support
• Responsible for collaborative improvement of the team

Key Requirements

• Global Markets experience or demonstrable potential to adapt to global markets and risk environment;
• Ability to display that candidate can multitask and perform in a time pressured environment
• Excellent general programming skills with 8+ years of experience
• 3+ years of experience in Python is highly desirable
• 3+ years of Web UI development using Javascript and React framework
• Understanding and experience in Scrum or Kanban
• Strong written and verbal communications
• Team player and willingness to work with different groups across regions

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Consulting Pte Ltd

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Brief Job Description

Job Description:

• Responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Primary focus would be development of iOS applications and the integration with back-end services. Need to work along with other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

Proficient with Objective-C and Swift and Cocoa Touch

Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with threading, and performance tuning

Familiarity with RESTful APIs to connect iOS applications to back-end services

Knowledge of other web technologies and UI/UX standards

Understanding of Apple’s design principles and interface guidelines

Experience with performance and memory tuning with tools

Familiarity with cloud message APIs and push notifications

Knack for benchmarking and optimization

Proficient understanding of code versioning tools

Working Day: Mon to Fri

Working Hours: 9am – 6pm

Location: Toa Payoh N, Singapore 318993

Salary: $5500 - $7000 + Quarterly Commission

Responsibilities:

• Develop long-term strategic account relationships, initially in Singapore, then grow business globally.
• Solution selling to existing customer base and new prospects, both direct and through partners
• Drive the entire sales process; responsible for opportunity qualification and development, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
• Prepare and provide business proposals to the customers.
• Nurture opportunities and fill pipeline by active engagement with prospects, key customers and partners.
• Responsible to articulate compelling value propositions and developing executive relationship with C-suite and key stakeholders within accounts.
• Able to present well on our solution to client and consultant.
• Host customers and consultants to our showroom and sell our solution.
• Able to work on tender submission within deadline independently.
• Maintain knowledge of competitors in accounts

Education, Skills and Experience Required:

• At least 5+ years’ experience in solution selling and new business development within enterprise and/or data center customers, demonstrating customer orientation.
• Bachelor’s degree or MBA preferred, or equivalent experience in Engineering.
• Strong track record of achievement in managing sales and exceeding all targets.
• Experience in cooling solutions preferred.
• Able to foresee market conditions.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Description

Your Roles

· Operate the cash register and process customer transactions accurately and efficiently.

· Handle cash, credit, and debit card payments.

· Ensure proper accounting of all transactions and reconcile cash at end of shift.

· Greeting customers, providing friendly and efficient service.
Rotating shift: 9am – 6pm / 1.30pm – 10.30pm

6 Days work week

Job Requirements

· 1-2 years cashier related experience

Location: Great World City or Millennia Walk

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company.
• Promote and safeguard the reputation & positive image of the company.
• To follow-up ISO Procedures
• Accredited with IES, min. 5+ years supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunneling works.
• Candidates with relevant LTA experiences are recommended to apply.
• Candidates with M& E Certificate

Brief Job Description

Job Description:

• Responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Primary focus would be development of iOS applications and the integration with back-end services. Need to work along with other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

Proficient with Objective-C and Swift and Cocoa Touch

Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with threading, and performance tuning

Familiarity with RESTful APIs to connect iOS applications to back-end services

Knowledge of other web technologies and UI/UX standards

Understanding of Apple’s design principles and interface guidelines

Experience with performance and memory tuning with tools

Familiarity with cloud message APIs and push notifications

Knack for benchmarking and optimization

Proficient understanding of code versioning tools

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

Application/ Technical Support Engineer

Location: Bukit Batok

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)

Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement
Bonus: 1 – 2 months depending on performance

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

This role is responsible for the design, implementation, maintenance, and support of enterprise network systems and infrastructure. This role requires a deep understanding of networking technologies, protocols, and best practices to ensure optimal performance, security, and scalability of network systems.

• Design and deploy network infrastructure solutions, including LAN, WAN, and wireless cisco networks.
• Conduct network diagnostics and on-site troubleshooting, identifying and rectifying connectivity and performance problems.
• Implement network security measures, including firewalls, VPNs, and intrusion detection systems such as fortigate / Zscaler systems
• Perform routine maintenance and updates of remote network equipment.
• Maintain comprehensive documentation of network configurations, changes, and troubleshooting procedures for both central and remote sites.
• Collaborate with other IT teams, both remotely and on-site, to ensure seamless operation of the IT infrastructure.
• Monitor network performance, ensuring maximum uptime and optimal functionality.
• Respond to security incidents and breaches, including on-site support when necessary.
• Maintain detailed documentation of network configurations, changes, and incident reports
• Lead and manage network-related projects, ensuring timely delivery and adherence to budget.
• Collaborate with cross-functional teams to support organizational goals and initiatives

Requirements include:

• Diploma or degree in computing/networking/telecommunications
• CCNA
• Familiar with Cisco networking solutions and equipments
• Good communications
• Familiarity with virtualization and cloud networking (e.g., VMware, AWS, Azure).

We are seeking a highly skilled and motivated IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical assistance and support to EUC users and ensuring the smooth operation. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a customer-focused attitude. This is a field support role.

Responsibilities:

1. Helpdesk Support: Respond to IT support requests from end users, either in person, via phone, or through the ticketing system. Troubleshoot hardware, software, and network issues, and resolve problems in a timely manner.
2. Hardware and Software Setup: Assist with the installation, configuration, and deployment of computer systems, laptops, printers, software applications, and other IT equipment.
3. User Account Management: Manage user accounts, permissions, and access rights in various systems and applications. Ensure user onboarding and offboarding processes are executed accurately and efficiently.
4. Network Support: Troubleshoot network connectivity issues and work with the Network team to maintain a stable and secure network environment. To provide smart hand support for basic network devices installation and deployment.
5. IT Infrastructure Maintenance: Perform routine maintenance tasks on computer systems, servers, and other IT equipment. Keep hardware and software up to date with the latest patches and updates.

Be the difference.

If making a difference matters to you, then you matter to us.

We are now looking for an Senior Customer Success Specialist, APAC; you will act as a strategic partner to our enterprise customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, Pacific.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 2 days/week).

ABOUT THE ROLE

• Responsible to reach out to customers proactively off renewal cycle to understand customers’ situation, and help them solve challenges, directly or by channeling their request to Support & Professional Service teams
• Back up retention teams in peak periods or when coverage is needed
• Provide inputs for the creation of a customer health index, they need to understand risk of churn, and share with account manager and retention teams
• Work with Sales, Professional Services, Product & Support colleagues to address customer needs and ensure best practice product utilization.
• Position as a key point of escalation for designated accounts, to ensure the product can react and evolve to changing customer requirements.
• Understand customer requests that require product updates, qualify them and channel them appropriately to the Product Management team
• Share with enterprise customers the product / company / market messaging designed by our Marketing team
• Passionate about our customers’ experience, you will build and maintain that experience for all customers in your portfolio.
• Become an expert on our product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points.
• Drive awareness of regional user groups and speaking opportunities at Customer Appreciation Events
• Use customer management tools to track customer communication, issues and metrics.
• Drive close collaboration with implementation partner and Professional Services;
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customer’s growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
• Drive high overall customer NPS rates
• Contribute to the future development of the Customer Success initiatives and strategy.
• Managing Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts in (demand generation, onboarding and/or customer success focused).
• Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
• Attend key design review sessions, review project milestones, attend key project management sessions.
• Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline.
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customers’ growth, satisfaction, or renewal.
• Engage customers in user groups, focus groups and annual conferences

ABOUT YOU

• Bachelor's Degree in business, sales, marketing, or related field
• 5 years of account management experience in software
• Strong computer literacy, experienced with SalesForce.com and MS Office Suite
• Experience making outbound phone calls to existing clients, identifying their needs quickly and then providing a value proposition
• Experience with CRM tools i.e. SalesForce.com
• Working within a multi-division organization with various sales and marketing channels
• Working in or with products/services related to software industry preferred
• Understanding of enterprise and public sector relationships a plus
• Experience working independently
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook) & presentation tools
• Excellent oral, written and interpersonal skills, including the ability to explain technical concepts in non-technical terms and ability to work well with sales Consultants
• Ability to create documentation that is complete and accurate
• Ability to work with others to learn about products and processes
• Ability to be proactive in asking questions and getting questions answered
• Able to prioritize and work on multiple projects simultaneously
• Attention to detail
• Strong customer service and sales skills
• Ability to organize and prioritize assignments
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word)
• Fluent in English; other Asian languages a plus
• Some travel may be required across the region

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Are you a Chief Engineer with 2+ years of Technical Superintendent experience and looking to work for an established ship management firm in Singapore?

This is an exciting opportunity to be a part of a matured team who believe in learning from each other and treat you with utmost respect!

The ideal candidates has a mix of Bulk carrier and oil tanker experience in their career and who can start work within 2 months.

Please get in touch with Erica Ong at [email protected] for a private and confidential discussion ASAP!

Be Part of Us

As a Software Developer in the GEO TP Software team, you are responsible for developing new programs and producing updates or amendments, in accordance with the constraints set by the Software Manager in the development plan and the specifications provided by the project management team.

At the forefront of implementing innovation in software programs, our Software Developers deliver software in liaison with intelligent standard and information system. Continuously improving functionalities, programming productivity, and optimizing maintenance costs are part of the challenges. As a global technology and high performing computing leader, software development in CGG is about transforming requirements into features, managing development processes, and conducting software testing and maintenance. Our job is to leverage on curiosity and passion in science to become an established leader in delivering outstanding Geoscience services, by uncovering new ways for our stakeholders to be more efficient and responsible, for a more sustainable future.

Job Overview

• Develop recommendations and ensure results compliance with the required standards; Identify technical problems and evaluate if any corrective actions are required
• Develop modules, carry out unit and integration tests and initial validation; analysing and designing software within a development team
• Identify and resolve bugs, produce new versions, optimize algorithm
• Port software onto other machines or operating systems and adapt it to third-party applications
• Produce the technical and user documentation associated with the life cycle of the software development and maintenance tasks.
• Develop proficiency in understanding, and implementing the standards associated with the specific software package(s) which the Software Developer works on

*Internship period: At least 8 months, from January 2025

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are seeking a talented and motivated intern to join our growing team. In this role, you will be responsible for designing, building, and maintaining high-quality mobile applications that deliver exceptional user experiences. You will work closely with cross-functional teams, including designers, product managers, and backend engineers, to create seamless and engaging mobile experiences for our users.

Responsibilities:

• Design, develop, and maintain high-quality mobile applications for iOS and/or Android platforms using modern frontend frameworks and libraries, such as React Native.
• Collaborate with UI/UX designers to translate designs and wireframes into high-quality, responsive user interfaces.
• Work closely with product managers, backend engineers, and other stakeholders to define and implement application features and functionality.
• Debug and optimize mobile applications to ensure optimal performance, reliability, and user experience.
• Write clean, maintainable, and scalable code following industry best practices and coding standards.
• Participate in code reviews, providing and receiving constructive feedback to continuously improve code quality and maintainability.
• Stay current with the latest mobile development trends, tools, and technologies, and proactively identify opportunities to apply new techniques and frameworks to improve application performance and user experience.
• Assist in the creation of technical documentation, including design specifications, user manuals, and API documentation.

• A final year university student in related computer science / computer engineering course
• Proven experience in mobile application development, with a strong portfolio showcasing iOS and/or Android applications.
• Experience / Knowledge in mobile development frameworks and languages - React Native.
• Proficiency in Java (for Android Native coding) and Objective-C (for iOS Native coding) is preferred.
• Understanding and interests of mobile UI design principles, patterns, and best practices.
• Understanding of version control systems, such as Git.
• Excellent problem-solving, debugging, and troubleshooting skills.
• Strong communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

Nice-to-Have Skills:

• Familiarity with backend development and API integration.
• Familiarity with agile development methodologies, such as Scrum or Kanban.
• Knowledge of mobile app accessibility and internationalization best practices.
• Knowledge of mobile application performance optimization techniques, including caching, memory management, and asynchronous programming.
• Familiarity with mobile application testing frameworks and methodologies, including unit testing, integration testing, and UI testing.

• Fun working environment
• Opportunity for Conversion

Does it sound like something you are interested in exploring further?

Activate is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate.

Your personal data will be processed for the purposes of managing Activate's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

What will you do?

• Mobile application development and applied research on Android, iOS and/or Appcelerator platforms
• Java/Asp.Net/NodeJS software development, involving the use of databases
• Software support and maintenance of deployed products and solutions
• For backend software engineer, C# and Java knowledge would be an advantage

• High calibre mindset, expected to work hard
• Knowledge in mobile application development on Android and/or iOS platforms
• Knowledge of Object-Oriented Programming and SQL
• Knowledge in native mobile features such as GPS, accelerometer, push notifications, etc.
• Knowledge in cross platform mobile development tools
• Knowledge in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies

Service Delivery Management:

Oversee all projects in your Squad to ensure “deliver the best quality with the best service”.

Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects.

Develop, manage, and improve stakeholder relations – both internal and external.

Use of project management artefacts to ensure effective outcomes such as: Accuracy of forecasting, Delivery timelines and schedules are met and Adherence to quality standards.

Understanding the pipeline of demand and work with the PMO and internal TI members to ensure an appropriate supply of resources.

Provide regular reports to the management and other departments on your Squad’s achievements, challenges, and recommended solutions.

Resolving project escalated issues and disputes while maintaining constructive working relationships and achieving schedule commitments.

Technically able to understand the requirement and work within the Squad team on the related infrastructure layer design like Operating System, Database, Middleware, Network and Cloud.

Managing and leading complex stakeholders (internal GIT like PMO and other APPs domain sometimes including business) towards optimal solutions while helping them to understand resource constraints and prioritization.

Enable the team’s collective success, delivering the projects and building a cohesive, high-caliber team.

Holding the teams to the highest standards, project discipline and accountability.

Continuously improving the technical delivery model and strategy, implementing, and managing delivery with the associated teams.

Ensuring compliance with the infrastructure standards for applicable Service Area

Coordinating the efforts of internal stakeholders and Service Providers to support the change management process.

Working collaboratively with internal stakeholders (other IT domains, business units, etc.) to develop and design system and infrastructure requirements to meet business needs for the business application projects.

Financial & Contract Management:

Contribute to budget planning, resourcing, and procurement till commissioning the project and demand.

The role is tasked with meeting the project delivery milestones along with financial and customer centric KPIs.

Contract & Vendor Management:

A significant component of this role requires working with internal employees, contractors, and third-party vendors to deliver quality outcomes for the business. The Technical Service Delivery Manager (SDM) will need to manage the entire procurement process leading to successful project commission.

Timely contract negotiations and managing contracts is a vital skill to succeed in this role. The incumbent must ensure that all procurement governance guidelines are strictly adhered to

People Management – Internal & External:

Manage the group of highly trained and skilled Service Delivery Management, Service / Operation management, Finance & Contract and Audit team for high performance delivery

To work closely with TI Members, vendors, stakeholders across the Group IT and Business domains

Skills for Success:

Candidate must possess at least a Degree in Computer Science / Information Technology / Engineering or equivalent.

PMP / Agile Certified.

Minimum 10 years of relevant experience in Project and service delivery management.

With Minimum 5+ years of relevant Experience in Infrastructure Project Management, Vendor Management and Contract Management.

Coding and Scripting with good experience

Additionally, good to have a good knowledge on IAC (Infrastructure As Code)

Job Title: L3 Application Maintenance Engineer

Job Responsibility

· Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.

· Prioritize defects and plan for production release based on defect criticality or align with the quarterly release

· Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.

· Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.

· Follow up on defect closure and meet defect closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project/development team before enhancement release

· Verify and deploy programs and systems

· Troubleshoot, debug and upgrade existing software

· Recommend and execute improvements

Job Requirements

Technical Skills & Experience

· Programming / OS / Technology Skills:

At least few years of experience in maintaining / managing applications in at least some of the technologies such as Java, ReactJS, Python, Oracle, MariaDB, MSSQL, Solaris, RedHat Linux, JBOSS, WebLogic, Apache, Cloud based development, MQ, Connect Direct, Control-M, Tivoli, Geneos, etc.

· Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc.

· Strong working experience with Java, Spring Boot and API (Microservices)

· Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks

· 5 or more years’ in troubleshooting and fixing issues across different technologies/platform

· Strong troubleshooting and problem-solving skills

· Experience with payment domain and SWIFT message will be a big plus

· Strong written, oral communication skills and ability to manage user/vendor/customer

· Ability to easily adapt to any technology/environment and lean new languages / technologies / tools

· Experience tuning Kafka components for varying traffic and performance requirements

· Experience with Incidents & Problem management & associated tools (Remedy)

· Attention to details.

Education

· Degree in Computer Science or related discipline