Total 2 job vacancies by Cielo

We are seeking a meticulous, adaptable, and proactive person, with a gift for prioritizing tasks in a dynamic environment! Fluency in Japanese is crucial for this role. If you fit this description, we invite you to join our Trust & Safety Team based in our X Singapore office!

What You’ll Do:

As a Japanese-Speaking Law Enforcement Requests Associate, your responsibilities will include:

• Global Information Requests: Efficiently handle information requests from around the world, emphasizing meticulous document intake and processing.

• Team Collaboration: Work closely with team members in Ireland, San Francisco, and Singapore to prioritize requests and maintain operational consistency.

• Process Enhancement: Continuously improve processes for efficiency and consistency.

• On-Call Rotation: Participate in an on-call rotation to ensure timely responses to emergency requests globally.

• Representation: Potentially represent X in witness testimony or other external engagements.

Requirements:

You have:

• Fluency in Japanese for effective communication
• Passion and enthusiasm for protecting user privacy and freedom of expression
• Experience processing requests for user information
• A collaborative and optimistic mindset

You are:

• At ease with providing clear and concise responses to time-sensitive requests
• An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
• Adaptability to thrive in a dynamic work environment.
• Capable of spotting anomalies or unusual patterns
• Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment
• A keen decision maker, self-motivated, and a team player
• At ease with ambiguity

You can:

• Deliver consistently high-quality work
• See projects through from start to finish
• Work on weekends. Schedule could include Sunday-Thursday or Tuesday-Saturday
• Work from the X office full time

We are seeking a detail-oriented, flexible, and proactive person, with a gift for prioritizing multiple tasks in a high-demand environment! If you fit this description, you should join our Legal Policy team in our X Singapore office!

What You’ll Do:

Legal Policy seeks a goal-oriented, focused person to join our team in Singapore and help keep our legal process operations organized and on track. You will focus on legal content removal and user information requests from all around the world. If you're detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently, apply today!

• You will handle global content removal and user information requests, including document intake and processing.
• You will work closely with Legal Policy team members in Ireland, San Francisco and Singapore on prioritizing requests and ensuring consistency in the team’s operations.
• You will continually improve processes for efficiency and consistency.
• You will join on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world.
• You may represent X in witness testimony or other external engagements.
• Experience in reviewing, documenting, and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.

Who You Are:

You have:

• Experience processing requests for content removal or user information.
• A collaborative and optimistic mindset

You are:

• At ease with providing clear and concise responses to time-sensitive requests
• An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams.
• Flexible and can adjust accordingly to ensure team efficiency and deliverables are met
• Capable of spotting anomalies or unusual patterns in requests you handle
• Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous.
• A keen decision maker, self-motivated, and a team player
• Comfortable with navigating ambiguous policy escalations