Total 5 command center analyst job vacancies in Legal / Public / Security category in alps avenue south east

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

The Senior Information Security Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Identify potential information security (IS) risks and make recommendations for enhancement
• Collect and analyze security risk evidence and coordinate with internal and external compliance and auditing agencies / officials
• Execute meetings and communicate complex security topics and safe IS practices with all levels of the organization
• Ensure that controls are utilized daily and that non-compliance remediation is addressed
• Provide IS consulting services, including interpreting and/or clarifying information security policy, procedures, standards or concepts
• Assist with defining and implementing IS standards to align procedures and practices in compliance with Citi standards
• Educate and advise on safe information security practices and current, changing, and/or recommended information security requirements
• Validate compliance with IS policies, practices, and procedures, and resolve a variety of IS related issues in coordination with the business
• Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Applicable Certifications or willingness to earn within 12 months of joining
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

VP - ICT Security Operations Analyst

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients' and our proprietary data. We manage information security as one end-to-end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

CISO’s Cyber Security Engineering and Architecture is responsible for delivering integrated risk reduction capabilities and services aligned to the architectural goals and priorities associated with leading ‘Change the Bank’ (CTB) and ‘Run the Bank’ (RTB) initiatives. This role entails leading and coordinating the execution of SASE Services, across the network security domain. The successful candidate will have demonstrated success and be highly adept at: leading global programs and engineering change efforts; managing risk and execution of global programs by aligning resources and tactical/strategic decisions; and driving transformation across a complex enterprise to support cybersecurity goals. The candidate needs to have the ability to work on defining highly scalable and integrated security architectures, and influence roadmaps across a variety of product portfolios. The candidate needs to have the ability to define and drive interoperability with security components of a complex end to end network and cloud security ecosystem, focusing on client experience. Strong experience across cybersecurity, Technology Infrastructure, large enterprises will assist in delivering aspects of this service.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Responsibilities:

• Working with Transformation Program Directors, Senior Architects, Steering Committees, CISO and CTI partners in delivering the transformational Programs related to SASE. Onboarding of users on Zscalar and ensuring smooth transition.
• Troubleshooting issues and work on finding RCA.
• Zscaler Internet Access design and migration methods from legacy Internet Access solutions to SASE based architecture.
• Interface and support Citi’s Security Architecture Council and Working Groups building strong rapport across teams.
• Firewall rules Management (creation/ modification/ deletion) by following Change management process and via automation.
• Participate in migration activities and provide troubleshooting support from Infrastructure defense standpoint. Identify issues, provide support for isolating problems, finding RCA.
• Willing to work on weekends for migration activities off business hours.
• Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Qualifications:

• 8-12 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS, Illumio, Crowdstrike and EDR tools.
• Extensive knowledge on SASE Zscalar user onboarding and operational support experience.
• Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure.
• Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms.
• Hands-on experience in Zscaler Internet Access, Zscaler Private Access and Zscaler Digital Experience
• Proven influencing and relationship management skills.
• Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary
• Strong communication skills, including verbal and written skills.
• Ability to work as part of a team with remote colleagues in other countries.
• Strong knowledge of Proxy functionality and Proxy features
• Consistently demonstrates clear and concise written and oral communication as well as strong presentation skills to both technical and non-technical audiences.
• Advanced analytical and problem-solving skills
• Demonstrated ability to take ownership and work with cross functional teams to manage multiple projects simultaneously under pressure.
• Thorough understanding of industry and corporate technology standards for Cyber Security services

Critical Competencies:

• Firewalls, Proxy and network infrastructure
• Zscaler Internet Access, Zscaler Private Access

This is a 6-month contract role based in Singapore office.

Responsibilities:

• Bring operational excellence to a team that handles a large volume of requests from law enforcement and ensure that all requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines.
• Review, analyze and process high volumes of incoming requests from law enforcement authorities and governments in the Region, as business need arises, with high quality, speed, and accuracy.
• Record and clearly articulate operational decisions ensuring compliance in line with policies and procedures.
• Implement high-quality and efficient processes and practices for maintaining and exceeding productivity and quality service level agreements.
• Willing and able to maturely work with sensitive issues that may include graphic content which may be considered offensive or disturbing.

Requirements:

• Fluency in English is required.
• Excellent verbal and written communication skills.
• Strong attention to detail to ensure quality of work.
• Self-starter requiring minimal direction.
• Proven ability to analyze information to assess threat and risk.
• Proven ability to make effective decisions independently using good judgement and rationale.
• BA/BS degree and relevant operational experience.
• Experience prioritizing multiple functions and tasks while managing work time without compromising quality.
• General knowledge of the intersection of legal guidance, policy and free speech on the Internet (note that this is not a practicing attorney role).
• Knowledge of social media suite of products.
• Experience working independently and using good judgment.
• Experience with various computer systems, Internet technology and software.

The Company:

Our client is a multi-national information technology company with its headquarters in Singapore. It is also the largest Systems Integrator domestically.

The Project:

This project consists of multiple teams deployed within Cybersecurity Operations Command Centre delivering mission critical 24x7 threat monitoring, prevention, analysis, intelligence to high-valued clients.

The Role :

1. Provide support for internet security surveillance activities.

2. Responsibility for managing and escalating security incidents, ensuring a prompt and effective response.

3. Assist in the thorough preparation of incident reports, contributing to comprehensive documentation of security events.

4. Assist in detecting and resolving issues arising from security incidents, and demonstrate a proactive approach to maintaining system integrity.

5. Provide first-level troubleshooting for serviced devices, and address and resolve security-related issues.

6. Work closely with engineers team to troubleshoot and resolve problems. Your expertise and insights will play a crucial role in finding effective solutions.

7. Stay informed about the latest security advancements by consistently reviewing security updates and ensuring that systems are up to date with the most current protective measures..

8. Provide support for the Level 1 (L1) team by assisting with resource management, helping to ensure operational continuity and efficiency.

9. Assist in the onboarding program for new security analysts, facilitate a smooth integration into the team and ensure familiarity with established protocols.

1. Minimum requirement is a Diploma with a module in IT or Cyber Security.

2. Having a security Analyst certification like Certified Ethical Hacker (CEH), Certified Security Analyst (ECSA), or Computer Hacking Forensic Investigator (CHFI) is advantageous but not mandatory.

3. Preferably, candidates should have experience in one or more of the following areas:

• Management of IDS/IPS and firewall systems.
• Experience in Vulnerability Assessment, penetration testing, and risk assessment using various scanning and penetration testing tools.
• Knowledge of Unix, WIN2K, NT, and web server security practices such as OS tightening, SSO, and virus scanning.

4. General understanding of Information Security concepts.

5. Adequate understanding of Layer 1-7 Networking concepts is required.

6. Ability to follow predefined procedures, policies, and processes, and work under pressure.

7. Good communication skills (verbal, reading, and writing).

8. Working hours are from 9.00 AM to 6.30 PM, Monday to Friday.

• End of contract bonus